# Pike13 Software Reviews, Demo & Pricing - 2026 > Review of Pike13 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scheduling/front-desk-profile --- [Home](https://www.softwareadvice.com/) / [Business Management Software](https://www.softwareadvice.com/business-management/) / Pike13 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scheduling/front-desk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scheduling/front-desk-profile/alternatives/) # Pike13 2026: Benefits, Features & Pricing Wondering if Pike13 is right for your organization? Our Business Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Pike13 4.1 [(140)](https://www.softwareadvice.com/scheduling/front-desk-profile/reviews/) Pricing Starting at $118.00 per month ### About Pike13 Pike13 is a cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting functionalities and more. Pike13 helps users to manage online booking, client sign-up, monthly payment collection and client notifications. It supports electronic payments, coupons, discounts and credits. Payroll management is also offered. Pike13 provides reporting and analytics functionalities to analyze client details and trends. Users can add new client information and manage customer relationships using this tool. Additional notes can be added to client profiles by the user. Pike13 is accessible via various devices and is PCI DSS compliant. It also integrates with third-party applications such as MailChimp and Emma for email marketing, Smartwaiver for sales and marketing automation and Google Analytics. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources. Wondering if Pike13 is right for your organization? Our Business Management Software selection experts can help you in 15 minutes or less. ## Pike13 User Interface ## Popular Pike13 Alternatives Main Product Pike13 4.1 [(140)](https://www.softwareadvice.com/scheduling/front-desk-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.98Value for money - 4.06Customer support - 3.87Functionality Pricing Starting at $118.00 per month Get Price Alternative Product [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) 4.3 [(8471)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.27Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1462)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2993)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1313)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [Xero](https://www.softwareadvice.com/accounting/xero-profile/) 4.4 [(3301)](https://www.softwareadvice.com/accounting/xero-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.24Value for money - 4.04Customer support - 4.30Functionality Pricing Starting at $25.00 per month Get Price ## Pike13 Pros and Cons We analyzed 140 verified reviews for Pike13 to find out what actual users really think. Select to learn more Streamlined Staff Onboarding Tools Managing staff is straightforward with Pike13, thanks to its easy training process, dedicated staff app, and clear interface. New employees can be onboarded quickly, and staff can access key functions from anywhere, making day-to-day operations and communication smoother. Intuitive And Accessible Interface Pike13 offers a user-friendly experience with an intuitive layout that makes navigation simple for both staff and clients. The platform is easy to set up, quick to learn, and accessible across devices, allowing users to find and use features efficiently without a steep learning curve. Limited And Confusing Reporting Reporting features in Pike13 are often described as cumbersome, confusing, and limited. Users struggle with customizing reports, accessing multi-layered data, and dealing with slow or buggy performance. The system's reporting tools require extra effort to extract needed information and are not user-friendly. ## Pike13 Pricing and Plans Starting price: $118.00 per month Free Trial Free Version Essential $118.00 flat rate, per month Plan includes: - Class Scheduling and Enrollment - Appointment Scheduling - Appointment Enrollment - Course/Camp Scheduling - Course/Camp Enrollment - Pre-Paid & Recurring Plans - Passes/Punch Cards - Automated Reminder Notifications - Attendance Tracking - Client Kiosk App Read More Advanced $169.00 flat rate, per month Plan includes: - Class Scheduling and Enrollment - Appointment Scheduling - Appointment Enrollment - Course/Camp Scheduling - Course/Camp Enrollment - Pre-Paid & Recurring Plans - Passes/Punch Cards - Automated Reminder Notifications - Attendance Tracking - Client Communication Read More Premium $237.00 flat rate, per month Plan includes: - Class Scheduling and Enrollment - Appointment Scheduling - Appointment Enrollment - Course/Camp Scheduling - Course/Camp Enrollment - Pre-Paid & Recurring Plans - Passes/Punch Cards - Automated Reminder Notifications - Attendance Tracking - Client Kiosk App Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Pike13 Features - Popular features found in Business Management Accounting Billing & Invoicing Client Management Inventory Management Marketing Automation Order Management Purchasing & Receiving Scheduling Task Management Time & Expense Tracking Training Management - More features of Pike13 Access Controls/Permissions Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Appointment Scheduling Attendance Management Attendance Tracking Attendee Tracking Automated Scheduling Availability Management Booking Management Calendar Management Calendar Sync Cancellation Management Class Management Class Registration Class Scheduling Client Database Client Portal Client Profiles Communication Management Communications Management Confirmations/Reminders Contact Database Contact Management Contract/License Management Credit Card Management Credit Card Processing CRM Customer Accounts Customer Database Customer History Customer Management Customer Profiles Customer Support Customizable Branding Customizable Fields Customizable Forms Customizable Reports Daily Reports Data Import/Export Data Security Data Visualization Discount Management Document Management Document Storage Dues Management eCommerce Management Electronic Payments Electronic Signature Email Management Email Marketing Email Reminders Email Templates Employee Management Employee Scheduling Enrollment Confirmation Enrollments/Onboarding Event Calendar Event Management Event Scheduling Faculty/Staff Management Financial Management For Music Schools For Yoga/Pilates Studios Group Registration Group Scheduling Instructor Management Invoice Management Lesson Planning Member Accounts Member Communication Member Database Member Directory Member Management Member Portal Membership Management Membership Renewals Member Types Mobile Access Mobile Alerts Mobile App Multi-Language Multi-Location Multiple User Accounts Online Booking Online Payments Online Registration Onsite Registration Parent Portal Parent/Student Portal Payment Processing Payroll Management Performance Metrics Pet Birthday Tracking Pet Grooming Photo Management Point of Sale (POS) Practice Log Progress Tracking Promotions Management Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-time Scheduling Recurring/Subscription Billing Recurring Tasks Registration Management Reminders Reporting/Analytics Reporting & Statistics Room Booking Sales Reports Sales Tax Management Score Tracking Search/Filter Secure Login Self Check-In/Check-Out Self Service Portal Skills Tracking SMS Messaging Staff Management Staff Scheduling Student Management Student Portal Subscription Management Subscription Plan Management Summary Reports Surveys & Feedback Task Scheduling Team Management Third-Party Integrations Transaction History Visitor Management Wait List Management Website Integration ## Pike13 Integrations Emma by Marigold Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review Looker Integration rated undefined from -1 review Smartwaiver Integration rated undefined from -1 review Facebook Business Suite Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review See all 15 integrations ## Pike13 User Reviews Overall Rating 4.1 Ratings Breakdown 5 52% 4 26% 3 6% 2 8% 1 8% Secondary Ratings Ease of Use 4.0 Value for money 4.0 Customer support 4.1 Functionality 3.9 Justin R. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 12 months Review source Reviewed May 2019 The Pike13 Kiosk App Does Not Work 1 Previously 2 Pike has the potential to be a great fitness software disruptor, and provide a good alternative to MINDBODY. Unfortunately, the company suffers from poor inter office communication and less than honest practices. Ratings Breakdown 1 Ease of use Previously 3 1 Value for money Previously 2 1 Customer support 1 Functionality Previously 2 Pros: If it worked, I’m sure it would be helpful. But it doesn’t.... Cons: On both of the App stores, as well as on their website Pike has their kiosk app listed as “compatible with Android Devices.” I ordered a 4th generation Samsung Galaxy Tablet to run the app so my clients can check themselves when they come in. Unfortunately the app DOES NOT work with all Android devices. After 4 days of back and forth emails I was told: “Looks like there is some incompatibility issues between the Kiosk app and Tablet/OS you are using.” I was never told which tablets work, nor an eta on the fix. As of now, I am stuck with a tablet which I don’t need and still do not have access to their Kiosk App. While there could be room for potential, Pike13 has repeatedly proven to be a sub-par company. Reasons for choosing Pike13 Initially because it was cheaper than MINDBODY, although the hassles as missteps on the part of the company have made me regret my decision. Be careful when speaking to their salespeople. They will tell you anything to get you to sign their contract. Read More VR Verified Reviewer Music 11-50 employees Used daily for more than 2 years Review source Reviewed April 2019 Pike13 is Ever-Evolving 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It allows our schools to run their business and track key information. We have worked with them to continue to evolve and fine tune this software to our unique business case and a lot of features have been added in the 4 years I have been administering it. Their reporting and API have also progressed over the years which as been a key component to allowing us to customize and expand functionality for our system. Since this is one of our core platforms we have to be able to support our system/franchisees if issues come up, and their support team has always been super timely and helpful. Cons: As with any software, there are some growing pains and functionality that do not completely meet our unique needs. Their team has been committed to working with us to change this and as a result a lot of features have been added. In a perfect world we would like to be able to have more control over the reporting integrations, as well as global administration. We currently operate this software in 235 locations, 9 countries, and in 3 languages so there is a lot of visibility/functionality that we need. 2019 is a big year for us as we continue to grow as a business, so we look forward to working with Pike13 to help meet our needs. Vendor Response Hello, Thank you so much for taking the time to provide a review of our product. We value hearing from all of our customers and are happy that we are able to partner with your team and the schools. Thank you, Cindy Schneider Director of Customer Success Replied April 2019 Read More MG Mike G. Verified reviewer Education Management 11-50 employees Used daily for less than 2 years Review source Reviewed September 2023 500 Errors, Slow, Unreliable 2 The software is unreliable, and user interface is not super intuitive as many features and settings are hidden in odd places that don't make sense. If I wasn't forced to use this product as part of our franchise, I would have moved to a different platform a long time ago. The unreliability is completely unacceptable. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: When it works.... It's fine. But definitely not the most streamlined software to use. Cons: I've been using Pike13 for just over a year now and am absolutely shocked at how often the site slows down to an unacceptable and unusable level - stalling our business during busy periods. Periodic 500 errors completely take our business down as we rely on Pike13 as a core part of sales, client bookings and schedule management. When the site goes down, we've had to turn away customers who were about to sign up, and we had no ability to check schedules or register them. So for us this means a potential loss in revenue as a result. At this moment, all reporting and analytic data is completely gone with no time frame as to when it will return. From a business standpoint, Pike13 affects our ability to conduct business efficiently. Reasons for choosing Pike13 I was forced to use Pike13 Read More VR Verified Reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed August 2018 Pike13 is a great user friendly CRM 5 All in all the software was excellent for what we needed. Hated that we outgrew it. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I like the simplicity of the software. We were able to create training for our other locations with ease. Onboarding was so quick when we hired a new staff member. Cons: As our company was growing we needed members to be able to go to any location they wanted to and check in with their original account. The software wouldn't allow for this. Vendor Response Hello, We truly appreciate the review and feedback. So sorry to hear we could not support the growth of your business, but happy we had a chance to work with you as you grew. Best of luck going forward! Thank you, Cindy Schneider Manager, Customer Success Replied August 2018 Read More VR Verified Reviewer Management Consulting Self-Employed Used daily for less than 2 years Review source Reviewed November 2018 Gets the Job Done 4 Ratings Breakdown 3 Ease of use 3 Functionality Pros: User-friendly for end users to book classes. On the company side also user-friendly to administer classes and sessions. Cons: The back end reporting functionality is cumbersome and not user-friendly. Makes analytics challenging​. Vendor Response Hello, Thank you for providing feedback. If you are interested in discussing your reporting concerns, please reach out to our team at help@pike13.com. Our team is happy to set up a call to go over your questions. Thank you, Cindy Schneider Manager, Customer Success Replied November 2018 Read More David A. Verified reviewer Used daily for less than 2 years Review source Reviewed January 2018 Software is Stagnant - No significant improvements in over a year 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It has good uptime. It doesn't charge per-user or per-staff. That is a pleasant difference. Not much else. Cons: Super slow. Reporting functionality is lousy. Doesn't integrate with other services, particularly Zapier. Waivers generated are flawed and have cost me hundreds of dollars in lost revenue. Vendor Response Hi David, I am sorry to hear you are dissatisfied with our software. We appreciate your feedback and honesty. Your account manager reached out to you shortly after the review was left. I hope you have had a chance to connect with him and discuss things. Thank you, Cindy Schneider Manager, Customer Success Replied February 2018 Read More Rochelle J. Verified reviewer Real Estate Used unspecified for unspecified Review source Reviewed September 2014 LOVE FRONTDESKHQ! 5 I had Mind/Body in the past and switch after poor service from them, My web designer suggested Frontdeskhq and I am so glad he did. I have contacted customer service many times (sorry) but have always felt like they truly wanted to help me, even if they didn't have the function I wanted, they made sure to tell me how to use what I had the best way. Its half the price of mind/body and twice as good! I feel like Frontdeskhq is a partner in my company not a software program I pay to use. They want me to succeed as much as I do. My company is www.thepolebarnstudio.com feel free to check it out. Ratings Breakdown Pros: The many applications available to quickly promote on Social Media and the many options to customize my page. Cons: They are a newer company so not everything is in place, but they are working on it and take all suggestions seriously. Read More Joe S. Verified reviewer Hospital & Health Care Used unspecified for unspecified Review source Reviewed July 2014 Front Desk HQ = Great Web-Based Software 5 We've used Front Desk HQ at our facilities for approximately 5 months. The mobile application and web-based platform make for an extremely useful product. It has improved our membership management efficiency from billing to scheduling and reporting. The ability to pull and modify our program and member information from any location on the go is a great tool! The best part of the software is their responsiveness and customer service. They constantly strive to improve their product and improve the user experience. I would recommend it to any company looking to improve their processes. Ratings Breakdown Pros: Customer Service, Mobile application, Ease of use Cons: Reporting functionality (though it is being upgraded soon) Read More TW Tyrone W. Verified reviewer Higher Education 201-500 employees Used daily for less than 12 months Review source Reviewed April 2018 A good comprehensive management tool for business 4 Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Pike 13 works well with add-ons: mailchimp and docusign. It is a flexible tool that allows you to create custom fields to tailor it to your company's specific uses. Cons: It is not the easiest tool to comprehend. You may spend more time learning how to to use it than actually working on your business. Read More AT Amy T. Verified reviewer Consumer Services Used unspecified for unspecified Review source Reviewed July 2014 Beautiful, easy to use interface for staff 5 I got on board with Front Desk pretty early on in their development. It was beautiful from the start and only gets better, day by day. The customer support team is such a joy to work with. They are so quick to help! I feel they have a genuine investment in my business as well as I do in theirs. Thanks, Front Desk, for helping my new, small business get off the ground and making us look so professional along the way :) Ratings Breakdown Pros: \- Amazing support team - Beautiful, easy to use interface for staff - Even more beautiful and easier to use interface for clients - Beautiful website that can easily be woven into regular website (if you need proof, check out AerialCLT.com) Cons: \- That they are too far away from NC so I can't have the whole team over for dinner to say thanks for all their great work! (I hope this review is not too cheesy, negating the fact that Front Desk is truly a wonderful addition to any business!) Read More Showing 1 - 10 of 140 Reviews [See All Reviews](https://www.softwareadvice.com/scheduling/front-desk-profile/reviews/) ## Pike13 Popular Comparisons [QuickBooks Online vs Pike13](https://www.softwareadvice.com/compare/136276-front-desk/vs/393202-QuickBooks-Online/)[Jobber vs Pike13](https://www.softwareadvice.com/scheduling/front-desk-profile/vs/jobber/)[Mindbody vs Pike13](https://www.softwareadvice.com/scheduling/front-desk-profile/vs/mindbody/)[Odoo vs Pike13](https://www.softwareadvice.com/scheduling/front-desk-profile/vs/odoo/) [Compare All Alternatives](https://www.softwareadvice.com/scheduling/front-desk-profile/alternatives/) ## Other Top Recommended Business Management Software [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) **4.1** (19) Recently recommended **5** times [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23551) Recently recommended **0** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18786) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15410) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Pike13 with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice