Genbook vs Skedda

RATING:

4.7

(278)

Genbook has 278 reviews and a rating of 4.67 / 5 stars vs Skedda which has 218 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (278)
4.8 (218)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 15, 2023
January 18, 2024
Pros/Cons
  • Pros

  • They were awesome then and they are awesome now. Intuitively easy to use and set up so no long staff trainings needed.
  • I cannot always get to the phone and I don't miss new clients when they can book directly online. The other nice thing is the customer review integration.
  • Cons

  • There are very very occasional errs, People receive wrong time on their reminders.
  • This can be frustrating for the customer/patient and be a bad look for the owner.
Read all user reviews
  • Pros

  • Skedda was surprisingly straightforward to set up and integrate within out club website. Was particularly pleased that the free version offered enough functionality to get us up and running.
  • It is easy to integrate into our website and to set up online payments. Compared to lots of other options I looked into, Skedda ticks the most boxes for what we needed.
  • Cons

  • A minor issue with some of the descriptions on the mandatory fields caused a little confusion and could be clearer - but minor issues.
  • Some people have had problems resetting their password when they forgot it. When you need to interrupt a series, delete it from the date it was selected.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos