--- title: "GoodTime Hire Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of GoodTime Hire. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoodTime Hire is a good fit for you!" source_url: "https://www.softwareadvice.com/scheduling/goodtime-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [GoodTime Hire](https://www.softwareadvice.com/scheduling/goodtime-profile/) / GoodTime Hire Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scheduling/goodtime-profile/) Reviews # GoodTime Hire User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 34 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.9/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 19 reviews (56%) - 4 stars: 15 reviews (44%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like the UI for our candidates and the customization. ## GoodTime Hire customer reviews Showing reviews 1-25 of 34 (page 1). ### Lifesaver for Recruiting Coordinators - Overall rating: 4/5 - Reviewer: Erika T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The time savings provided throughout the candidate/hiring life cycle is amazing. Using the tool has allowed the team to schedule record breaking numbers of interviews. #### Cons Wish it had some of the Calendly functions. --- ### Good, but room for improvement - Overall rating: 5/5 - Reviewer: Molly M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it works, though I wish it were less confusing and we had the option to manipulate the scheduling directly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the UI for our candidates and the customization. #### Cons I don't like the friction with scheduling multi-day interviews. In the remote hiring landscape, we need this to be better. #### Reasons for choosing GoodTime Hire I had used it in the past and it saved me a lot of time. #### Reasons for switching to GoodTime Hire Hoping to automate in a more robust way. --- ### Goodtime has allowed us to increase our workload and limit scheduling error for a better experience. - Overall rating: 5/5 - Reviewer: Shan K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has allowed us to increase our scheduling output without increasing the size of our team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love the tagging feature and how simple it is to search interviewers based on a few criteria. I also love that it sends out and updates all the interview invites at once! #### Cons It is difficult to "free flow" schedule. Having to use a template complicates things sometimes. It is also frustrating to be agile and work around scheduling issues that come up, IE adding a zoom last minute. --- ### This product has changed the way we think about scheduling. - Overall rating: 4/5 - Reviewer: Eli H. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Huge time savings which leads to a reduction in the amount of folks I need to hire for my team. Also helps to eliminate interview fatigue and make shadowing easier. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Boolean-based automatic slate creation. Saves an enormous amount of time and helps to avoid interview fatigue. We've been able to standardize a lot of interview slates by encouraging hiring managers to think less about _who_ should interview, and more about _what types_ of interviews they should include. We then build out templates for each type of interview and can assign shadowers to help spin up new interviewers for the interview types quickly. #### Cons There's a learning cliff that takes a while to get over. This is mainly due to the complexity and power of the product. The UI can be confusing, and the order which you must set up new users, jobs, templates, and email templates is important. It only takes a little while to get past this, thankfully. --- ### GoodTime definitely streamlines the scheduling process. Would definitely recommend this product! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Save time and effort scheduling a high volume of candidates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As someone who has never been a recruiting coordinator before October 2017, I believe this is a high quality product. I have never working in recruiting or the technology sector before and this software proved to be for the most part user friendly and efficient. Huge thumbs up to the customer support team as well as the co-founders who are happy to move forward features that are high impact. The whole team strives to know their customer and do their best to make sure the user experience is optimized. #### Cons With new features comes new challenges. I have noticed that modifying sessions takes 20+ seconds per modification. This is an entirely different experience. I hope that this gets resolved soon as it significantly slows my workflow down. --- ### Easy to use, convenient! - Overall rating: 4/5 - Reviewer: Sierra H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Scheduling is super easy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease for scheduling phone screens- it makes finding a convenient time for both parties as quick as 30 seconds. #### Cons Can't think of any huge issues I've had with it recently. Sometimes scheduling onsites is difficult, but that is more on the internal team's schedules. --- ### Absolutely Amazing - Overall rating: 5/5 - Reviewer: Landan R. - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Goodtime has saved so much time for our recruiting functions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Goodtime is great! It allows me to focus more of my time on Recruiting and less on scheduling! Goodtime has been a game changer. #### Cons Goodtime is a newer concept and I think that the team is getting better and better at building a product that works perfectly for recruiting functions. It would be nice if they had some "How to videos, or Tutorials. --- ### I love working with GoodTime. Their product is amazing and they have a great team! - Overall rating: 5/5 - Reviewer: Alyxandra R. - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ease of coordination and convenience of scheduling for both our team and our candidates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and cuts down coordination time by 50%. It's extremely user-friendly and provides a great candidate/customer experience. #### Cons I wish it could integrate more with our ATS system and pull details from the job profile but I believe their team is trying to work on this as a product improvement. --- ### Great tool to help automate scheduling - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tagging system allows us to create dynamic lists to pull interviewers from in real time. This means no more excel spreadsheets to maintain with who is interviewing for what. #### Cons Any new software has a long list of features. Goodtime is great about building out high priority features for their customers. --- ### Very easy to learn and use. Their support staff are always quick in their responses and helpful. - Overall rating: 4/5 - Reviewer: Katie M. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Speed, Automation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Goodtime is so easy to use. It automates so much of the tricky scheduling process into one, single program. #### Cons Some features require a few buttons that I imagine could be condensed into one. It also can take more time to load with interview options than preferred. --- ### Love using GoodTime.io as a recruiter! - Overall rating: 5/5 - Reviewer: Allie D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This makes my life as a recruiter so much easier! I am able to schedule things so easily and not spend precious time trying to find a good time to interview someone. I save so much time to spend on things that matter more. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I love how easy it makes setting up interviews. The interviewee is able to easily schedule a call with me at the time that works best for them. There is no going back and forth between what works and what doesn't They choose the best time and I get to approve it. #### Cons Getting it set up is a bit tricky. Sometimes it is hard to navigate what to click and what not to click. --- ### Incredible product, wonderful team to partner with! - Overall rating: 5/5 - Reviewer: William C. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The GoodTime team has been incredible to partner with in helping to roll out and customize the product. The product itself has drastically cut down scheduling time and has helped us consolidate various tracking processes into the tool. We can create email templates, interview panel templates for scheduling, and track interviewer calibration. It frees up time for our team members to be more high-touch in our candidate experience, and so we can focus our time on projects that improve efficiency and processes. It is customizable and has grown and evolved to meet our team's demand and needs. We've worked with various members of their team to create new features that meet the needs of our specific organization. #### Cons Currently, we are in need of more customizable reports, but this is something that the GoodTime team is working on! --- ### Essential Recruiting Tools - Overall rating: 5/5 - Reviewer: Matt G. - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GoodTime is essential for my team every day. We cannot get rid of this tool as it's become integral to recruiting at ZeroCater. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that the tool is built for a purpose and executes on all levels. It's build for scheduling interviews and incorporates all aspects of this workflow. From panels, emails, on sites, video chats, etc. its very tailored for recruiting as opposed to generic scheduling tools. They've spent a ton of time improving features through customer feedback. They've increased their features and reduces clicks in their user flow. I love the effectiveness it gives my team and focus towards creating consistancy while reducing time. #### Cons I believe it's not as user intuitive as possible. There are still some workflows that seem foreign. Theirs the burden of setting up from scratch as well as onboarding new users. Perhaps this is since it's a unique toolset but the learning curve is a bit steep. --- ### quick, responsive, easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It drastically cut down the time of scheduling #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros cutting down the time of scheduling, easy to find replacement for the interviewers who declined the interview #### Cons some features - such as assigning rooms, looking for additional interviewers - suggested interviewersit doesn't show if they are available --- ### Not the easiest to use (es without training) but once you're in there frequently it gets easier. - Overall rating: 4/5 - Reviewer: Dayna W. - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Increased work time and better efficiency at having both candidates and interviews attend their interviews (text messages, calendar entries, and email confirmations all help to keep people on track). This also helps me allocate more of my time towards other things. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It takes mundane and simple task and makes them highly efficient so I can move onto other time consuming tasks that require more focus and time due to calendar movement/accommodation. #### Cons Having to create all the templates and matching them to each job. In a startup, things change constantly (interview panels, interview structure, interview time lengths) and all I really need is for the calendar feature to find the best possible matches based on who I enter in and for how long the interview is. For phone interviews (especially recruiter phone screens) this tool helps move things along so much faster and so much more efficiently. --- ### GoodTime has lived up to its name! Scheduling has never been this seamless! - Overall rating: 5/5 - Reviewer: Angie F. - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GoodTime helps me so much in my day-to-day operations. I cannot imagine getting through my daily workload without it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling manually used to result in many, many lost hours of labor for our team. After our integration with GoodTime, we were able to focus on creating a seamless candidate experience that clearly put our recruiting process a cut above the rest. GoodTime allows us to fully commit to a structured hiring process and develop a standardized way of scheduling each and every round of interviews we schedule. Also, the amazing customer service the GoodTime team has provided means we can continually improve our process and candidate experience. #### Cons As the software has become more complex, it has lost a bit of its intuitive structure. Now new people being trained on the software take a bit longer to ramp up than previous iterations of the software. --- ### Very easy to use and great support! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how it saved a lot of time instead of me going back and forth with people on setting up time to chat. #### Cons The set up time of all of the templates (specifically for recruiting), it took a long time to set up each role, but then saved time on a daily basis. --- ### AMAZING, Quick, User-friendly, time saver - Overall rating: 5/5 - Reviewer: Nicol M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GoodTime saves me a lot of administrative work and time, support is great and works quickly to implement features we want. I would refer GoodTime to anyone #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GoodTime makes my job as a recruiter so much easier, it cuts a lot of the back and forth between candidates when scheduling screens. GoodTime saves me so much time! #### Cons My only complaint is when scheduling across different time zones, GoodTime automatically sends in PST (where I am located) this sometimes confuses people in ET and CT time zones. --- ### Our Coordinator team implemented GoodTime and has absolutely felt the positive effects of the tool. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our team has been impressed by how the software has evolved over the past year. We regularly see improvements and new features. It's clear the GoodTime team values and listens to user feedback. #### Cons There are a few nuances of our interview scheduling process that GoodTime is not currently able to accommodate. They've listened to our feedback and we're optimistic that over time this will be resolved. --- ### Amazing Product, Amazing Team - Overall rating: 5/5 - Reviewer: Tyler Y. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Saved me so much time in my role with scheduling, and helps us see the health of our pipeline in Lever because it integrates! No more manual bookings. Hello free time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros + The team is so easy to work with, they're friendly, always on top of things and really know how to bend over backwards for their clients to make the software work the way their clients need it to. + The platform is super easy to use, but has deeper features that you discover over time. #### Cons - The odd time it'll glitch or won't save properly, which can be troublesome, but all in all it's super reliable. --- ### GoodTime Review - Overall rating: 5/5 - Reviewer: Alicia W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been the best software we have purchased. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best product we have purchased. Saves so much time. #### Cons Waiting for a post interview debrief feature to be released. Other than that, nothing. --- ### The best solution for high volume scheduling that I've seen - Overall rating: 5/5 - Reviewer: Ilan E. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It automates a ton of the process associated with engaging and scheduling candidates. And it does so in a way that either maintains or improves the overall candidate experience. #### Cons Because it's so powerful and has so much functionality, it can has a lot of switches and levers, which can take some time getting trained on. But definitely worth the investment (of both time and money). --- ### GoodTime make scheduling extremely convenient and helps cut down my scheduling time. - Overall rating: 4/5 - Reviewer: Lauren D. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cuts down on my interviewing scheduling time immensely. Great tool to use for scheduling & rescheduling. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The templates are amazing. I also love being able to use tags to quickly find interviewers or replacements. Goodtime helps me easily track who has accepted my calendar invites as well. #### Cons The system is very slow to load when making edits to the schedule. Sometimes Goodtime doesn't populate the schedule start time I want because interviewer's schedules read as busy when they are actually available. --- ### Self-explanatory for the most part; difficulty in maneuvering the software - Overall rating: 4/5 - Reviewer: Gina L. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A lot of automation #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that for the most part, it syncs well with the ATS, Google Calendar, etc. It does make our lives a lot easier. #### Cons There are bugs that I would like to see fixed, and we have experienced a lack of syncing or incorrectly syncing between Goodtime and Google Calendar. Though there are many areas that are self-explanatory in its usage, I feel that it's a software that takes a lot of time to get used to and to fully comprehend well. --- ### I am loving using GoodTime. A very powerful and customizable tool. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GoodTime has already begun to streamline our recruitment scheduling processes and in time (as we more fully implement the tool into our workflows) will hopefully streamline some of our broader talent management processes too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that GoodTime is super powerful and customizable so that it can be tailored to suit different users and their unique needs. #### Cons My only downside is the that the learning curve is very steep given the wide functionality of the tool. ## More reviews [Next reviews](https://www.softwareadvice.com/scheduling/goodtime-profile/reviews/?page=2) --- GoodTime Hire Reviews, Pros and Cons - 2026 Software Advice