--- title: "Groomer.io Software Reviews, Demo & Pricing - 2026" description: "Review of Groomer.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scheduling/groomer-io-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Pet Grooming Software](https://www.softwareadvice.com/pet-grooming/) / Groomer.io Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scheduling/groomer-io-profile/reviews/) # Groomer.io Review From $79/month Free trial 1 plan Wondering if Groomer.io is right for your organization? Our Pet Grooming Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Groomer.io 5.0 [(25)](https://www.softwareadvice.com/scheduling/groomer-io-profile/reviews/) Pricing Starting at $79.00 flat rate per month ### About Groomer.io Groomer.io is a cloud-based solution that helps small to large pet grooming businesses manage client communications, appointment schedules, booking slots, customer databases and more. Key features include SMS messaging, automated phone calls and departure reminders. Do you work for Groomer.io? [Manage this product listing](https://www.g2.com/products/groomer-io/claim_requests/new?auto=true) Wondering if Groomer.io is right for your organization? Our Pet Grooming Software selection experts can help you in 15 minutes or less. ## Groomer.io User Interface ## Popular Groomer.io Alternatives Main Product Groomer.io 5.0 [(25)](https://www.softwareadvice.com/scheduling/groomer-io-profile/reviews/) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.84Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [DaySmart Pet](https://www.softwareadvice.com/product/92113-DaySmart-Pet/) 4.3 [(223)](https://www.softwareadvice.com/product/92113-DaySmart-Pet/reviews/) Ratings Breakdown - 4.22Ease of use - 4.10Value for money - 4.27Customer support - 4.10Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/) 4.7 [(232)](https://www.softwareadvice.com/pet-grooming/moego-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.56Value for money - 4.74Customer support - 4.58Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [Gingr](https://www.softwareadvice.com/pet-grooming/gingr-profile/) 4.5 [(223)](https://www.softwareadvice.com/pet-grooming/gingr-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.29Value for money - 4.36Customer support - 4.30Functionality Pricing Starting at $95.00 per month Get Price Alternative Product [Savvy Pet Spa](https://www.softwareadvice.com/pet-grooming/savvy-pet-spa-profile/) 4.6 [(75)](https://www.softwareadvice.com/pet-grooming/savvy-pet-spa-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.45Value for money - 4.66Customer support - 4.52Functionality Pricing Starting at $25.00 per month Get Price ## Groomer.io Pricing and Plans Starting price: $79.00 per month Free Trial Free Version All Inclusive $79.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Groomer.io Features - Popular features found in Pet Grooming Billing & Invoicing Confirmations/Reminders Customer Database Email Marketing Mobile Grooming Online Booking Recurring Appointments Service Catalog Staff Management - More features of Groomer.io Alerts/Notifications Appointment Management Appointment Scheduling Automated Scheduling Availability Management Calendar Management Calendar Sync Client Management Client Portal Credit Card Processing Customer History Customizable Branding Customizable Templates Discount Management Electronic Forms Electronic Payments Invoice Management Multi-Location Multiple User Accounts Pet Birthday Tracking Pet Grooming Point of Sale (POS) Real-Time Reporting Reminders Reporting & Statistics Reputation Management Sales Reports SMS Messaging Third-Party Integrations Vaccine Management Wait List Management ## Groomer.io User Reviews ## Groomer.io customer ratings - Overall rating: 5/5 - Total reviews: 25 ### Rating distribution - 5 stars: 25 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4.8/5 --- ### Very happy client! - Overall rating: 5/5 - Reviewer: Shandy P. - Verified reviewer: Yes - Industry: Veterinary - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience! I recommend it to every groomer who is looking for a better, easier app to use for scheduling and client profiles. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I think Groomer.IO is one of the easiest apps I’ve used. I have a a lot of trouble learning, especially when things are more complex like other apps I’ve tried. Groomer.io gave me ease of mind with how simple it is to use, with the added bonus that they work with squareup! They send appointment confirmations and reminders to all my clients, so I don’t have to worry about checking in myself, when I have other things I’m worrying about. #### Cons I haven’t found anything yet that I don’t really like about groomer.io. I would have to use it for a lot longer to see if there’s something I’m not fond of. #### Reasons for choosing Groomer.io Ease of use. It doesn’t have any unnecessary complicated functions. It is straight forward and everything is very easy to find and use/access. #### Reasons for switching to Groomer.io Other apps were too complicated to use and I couldn’t understand how to even do the basics like booking in a client. --- ### The Right Solution For Mobile Groomers - Overall rating: 5/5 - Reviewer: Johan C. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Groomer.io is the most important software of my business. It is what I use to make sure my employees are booked up each and every day, and it’s what my employees use to work their route and complete each service from start to finish. I’m so happy that we found a solution that checks all the boxes of what we need to run a successful mobile grooming business.And the Groomer.io team is second-to-none. I know we are in good hands with their help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Groomer.io is one of the easiest apps to use from the client’s side. Your clients don’t have to download an app into their phone in order to use your services. They can do their intake forms and appointment requests straight from your website, and when they get notifications or reminders, they receive a normal SMS text message to their phone, so they can’t miss it. They also get an automated phone call when their groomer is on the way.This is honestly the most high-tech solution developed with a low-tech audience in mind. #### Cons The initial set up and implementation was not the easiest thing process, and this is coming from someone who considers themselves very tech-savvy. There was a lot of walking through with the support team (which is awesome by the way) initially to get everything to function the way I wanted it to function. Once everything works as it should, though, it is a smooth experience. #### Reasons for choosing Groomer.io From our research, it looks like Groomer.io really functioned in the way we needed to. MoeGo is more popular and established, however it requires customers to download an app, and at-a-glance, it didn’t seem to have a lot of website integration. An app that integrated intake/appointment scheduling features that I can link to straight from our website was extremely important for our marketing purposes, since we needed to be able to track traffic and conversion data. --- ### Groomer.io - Overall rating: 5/5 - Reviewer: Marissa M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mostly good. Very easy to reach out to them if you have issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and good to use. Easy on both us and the clients. #### Cons Update a lot. There are always new things being released that require us to update the app. --- ### Happy Groomer.io User - Overall rating: 5/5 - Reviewer: Brianne K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had an extremely positive experience with groomer.io. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the two-way messaging and automated calls to let the pet parent know their dog is ready to be picked up at the end of the appointment. it is a very convenient feature that many of my clients like as well. I also like that we are able to save the client's card on file to charge in the case of a no-call or no-show, or there is the option to charge a deposit. #### Cons I don't like that the payment processing fees for using a card that is saved on file for a client are more than the processing fee if I were to physically swipe the card in person with my client. They offer the option to save a payment card on file yet we are charged a higher percentage and base fee for using that option as a way to pay for a clients grooming services. #### Reasons for choosing Groomer.io I like the simplicity of their design and the ease of use was not complicated or overly detailed to the point of not being able to understand the product without an extremely in-depth tutorial of the software. They also have a great price point and I love that it is priced per appointment completed not an overall rate that doesn't vary if you do more or less business every month. --- ### Grooming by Lacy loves groomer.io - Overall rating: 5/5 - Reviewer: Lacy J. - Verified reviewer: Yes - Industry: Veterinary - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Phenomenal! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support, online scheduling, the customer portals, and terms of service #### Cons You have to do select things online and some in the app #### Reasons for switching to Groomer.io I could write a book….. customer service…. #1Online booking was horrible Customer profiles took minimal infoNo space for ahot records just a “vaccination note” box then a drop down list of “vaccinated” “partially vaccinated” “not vaccinated” --- ### Groomer.io is worth it! - Overall rating: 5/5 - Reviewer: Megan H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was so much easier when I made the switch to Groomer.io. They don’t charge you for the appointment if the client cancels last minute! It has truly been helpful to me starting up my grooming business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how everything is in the app on my phone! I like being able to communicate with my clients and them having the option to book online! #### Cons I haven’t found anything that I don’t like about the app! #### Reasons for switching to Groomer.io This program had an app and all the features I needed. --- ### Best Software! - Overall rating: 5/5 - Reviewer: Kimberly D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered I couldn’t work without groomer.io! It helps me with booking, my own work schedule, reviews, and more! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that my clients can pre book their own appointments online. #### Cons No complaints. I like everything about this software. #### Reasons for choosing Groomer.io Inexpensive and geared more towards cell phone users. #### Reasons for switching to Groomer.io Groomer.io is more customizable for groomers and business owners. --- ### How do you even function with out Groomer.io? - Overall rating: 5/5 - Reviewer: Christina W. - Verified reviewer: Yes - Industry: Veterinary - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. What’s not to love? Super easy, super cheap, and never calls in sick! I honestly feel my business has grown so much with the help of Groomer.io! It would be a nightmare if I had to manage this all myself! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This system is by far the most amazing thing I’ve added to my shop! It’s just me, so having groomer.io is like having an employee but without the cost, headache, or scrambling when they call in sick! This system is super easy to use for me and my clients! Clients tell me all the time how much they enjoy the ease of booking online and paying their bill before they leave their couch! #### Cons The only thing that would make this system better would to be able to send pictures through the text system. However, I heard it was in the works. So that will be such a great feature added! #### Reasons for choosing Groomer.io Cost! Hands down the most cost effective for all the features you get! --- ### Easy to use and saves us $$$$$$ - Overall rating: 5/5 - Reviewer: Ruth G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They are awesome!!! I’ve used three other grooming softwares and they’re awful. Groomer IO is the best! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program is so easy to use. It’s customizable so I don’t feel like I need to adjust my business to use it. I really like how they listen to their clients. I’ve made several suggestions on changes that would benefit us, only to see it implemented a few weeks later. I’ve experienced very few issues, and ones that come up are remedied within a few hours. Most of all, this software has allowed us to not need a full time staff member to schedule, onboard new clients, and process payments. We have saved THOUSANDS each year in decreased payroll by using Groomer IO. It’s the best improvement I’ve ever made to our business. #### Cons Our business works on appointments and I wish Groomer IO would clients to make an appointment online. Right now, they can only make a schedule request. #### Reasons for choosing Groomer.io Customer service, ease of use #### Reasons for switching to Groomer.io Because Gingr was costing me too much in personnel and headaches --- ### Overall worth the cost - Overall rating: 5/5 - Reviewer: Meranda C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered It does a great job of keeping all client and pet information well organized and easy to understand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support is amazing and overall the system is pretty straight forward and easy to teach to my employees. #### Cons I wish it was more mobile grooming friendly. I would like to be able to see drive distance without being in smart book mode. I find the smart book mode is not helpful at all for it will not show everyone's openings, just the last groomer. It also will do more than the weeks I requested without any indication of doing so. I also wish the texts were not so expensive, especially when clients send me every sentence separately when writing us. #### Reasons for choosing Groomer.io I like that it was an app and was focused specifically towards mobile. It was the easiest to understand and you can put pictures in the files and texts which has been great. --- Showing 1 - 10 of 25 Reviews [See All Reviews](https://www.softwareadvice.com/scheduling/groomer-io-profile/reviews/) ## Groomer.io Popular Comparisons [DaySmart Pet vs Groomer.io](https://www.softwareadvice.com/compare/92113-DaySmart-Pet/vs/380648-groomer-io/)[MoeGo vs Groomer.io](https://www.softwareadvice.com/scheduling/groomer-io-profile/vs/moego/) ## Other Top Recommended Pet Grooming Software [eTailPet](https://www.softwareadvice.com/retail/sellit-pos-profile/) **4.2** (13) Recently recommended **1** times [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) **4.8** (5771) Recently recommended **0** times [Fresha](https://www.softwareadvice.com/retail/shedul-profile/) **4.8** (1449) Recently recommended **0** times [SimplyBook.me](https://www.softwareadvice.com/medical/simplybookme-profile/) **4.6** (1293) Recently recommended **0** times Stuck Between Options? 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