Kickserv vs Skedda
Kickserv has 374 reviews and a rating of 4.42 / 5 stars vs Skedda which has 218 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.
- The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.
Cons
- Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.
- Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.
Pros
- Skedda was surprisingly straightforward to set up and integrate within out club website. Was particularly pleased that the free version offered enough functionality to get us up and running.
- It is easy to integrate into our website and to set up online payments. Compared to lots of other options I looked into, Skedda ticks the most boxes for what we needed.
Cons
- A minor issue with some of the descriptions on the mandatory fields caused a little confusion and could be clearer - but minor issues.
- Some people have had problems resetting their password when they forgot it. When you need to interrupt a series, delete it from the date it was selected.
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Advisor Recommendations & User Awards
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FrontRunners
2023
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