# Kitomba Salon and Spa Software Software Reviews, Demo & Pricing - 2026 > Review of Kitomba Salon and Spa Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scheduling/kitomba-profile --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / Kitomba Salon and Spa Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scheduling/kitomba-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scheduling/kitomba-profile/alternatives/) # Kitomba Salon and Spa Software 2026: Benefits, Features & Pricing Wondering if Kitomba Salon and Spa Software is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Kitomba Salon and Spa Software 4.4 [(80)](https://www.softwareadvice.com/scheduling/kitomba-profile/reviews/) Pricing Pricing available upon request ### About Kitomba Salon and Spa Software Kitomba Salon and Spa Software has everything you need to run a successful salon, spa or clinic. A continued focus on hair and beauty has driven the development of our industry-specific features and guided our commitment to offering free, unbeatable support. Kitomba has all the basics you need to run your salon, spa or clinic combined with advanced features that will help you take your business to the next level. Kitomba features include an industry-focused appointment book, efficient point-of-sale, fully-featured online booking, marketing functionality, industry-leading reporting, effective stock management, digital forms, time clock and time sheets, customisable loyalty and waitlist. We understand you don’t just work 9 to 5 Monday to Friday, so we don’t either. Our dedicated support team is available to help you 7 days a week including after hours and weekends. You’ll get the same free, unbeatable support whether you call, email or chat with us online. Wondering if Kitomba Salon and Spa Software is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## Kitomba Salon and Spa Software User Interface ## Popular Kitomba Salon and Spa Software Alternatives Main Product Kitomba Salon and Spa Software 4.4 [(80)](https://www.softwareadvice.com/scheduling/kitomba-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 3.74Value for money - 4.53Customer support - 4.16Functionality Pricing Available upon request Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3640)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Aura Salonware](https://www.softwareadvice.com/salon/aura-salonware-profile/) 4.5 [(84)](https://www.softwareadvice.com/salon/aura-salonware-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.43Value for money - 4.49Customer support - 4.40Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) 4.9 [(327)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) Ratings Breakdown - 4.94Ease of use - 4.76Value for money - 4.97Customer support - 4.78Functionality Pricing Starting at $165.00 per month Get Price Alternative Product [DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/) 4.4 [(407)](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/) Ratings Breakdown - 4.36Ease of use - 4.17Value for money - 4.27Customer support - 4.24Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.75Value for money - 4.75Customer support - 4.68Functionality Pricing Starting at $28.00 per month Get Price ## Kitomba Salon and Spa Software Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kitomba Salon and Spa Software Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of Kitomba Salon and Spa Software Access Controls/Permissions Accounting Appointment Management Barcode/Ticket Scanning Before & After Pictures Billing & Invoicing Booking Management Calendar Management Client Database Client Management Client Profiles Commission Management Confirmations/Reminders Consent Management Credit Card Processing CRM Customizable Branding Customizable Forms Customizable Reports Customizable Templates Discount Management Electronic Payments Email Marketing Email Reminders Employee Management Employee Scheduling Faculty/Staff Management Financial Management For Medical Spas For Salons and Spas Gift Card Management Inventory Management Loyalty Program Marketing Automation Multi-Location Online Booking Online Payments Order Management Payment Processing Payroll & Commissions Payroll Management Performance Metrics Point of Sale (POS) Purchasing & Receiving Real-time Scheduling Recurring Appointments Referral Tracking Reporting & Statistics Rescheduling Resource Scheduling Room Booking Sales Reports Scheduling SMS Marketing SMS Messaging Task Management Time & Expense Tracking Training Management Treatment Packages Vendor Management Wait List Management Website Integration ## Kitomba Salon and Spa Software Integrations PayPal Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review ## Kitomba Salon and Spa Software User Reviews Overall Rating 4.4 Ratings Breakdown 5 61% 4 28% 3 4% 2 4% 1 4% Secondary Ratings Ease of Use 4.3 Value for money 3.7 Customer support 4.5 Functionality 4.2 Toni R. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Reviewed November 2019 Great software 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: User friendliness. Available features. Customer support Cons: Not much I don’t like. The support team are always very helpful. The cost was a bit much for a small business but we have come to an agreement recently in which I am happy with. Reasons for choosing Kitomba Salon and Spa Software Had used before Read More BP Bianca P. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for free trial Review source Reviewed January 2026 Kitomba review 4 Overall my experience with kitomba was alright. Had some features that I liked and some that could be improved on. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Kitomba had easy appointment management and booking features. The software was secure and simple to learn. Cons: There were occasional bug issues with connecting to the website. Customer support can be hard to get ahold of. Reasons for choosing Kitomba Salon and Spa Software Good advertising seemed like a simple interface Read More LS Luke S. Verified reviewer Consumer Services 51-200 employees Used daily for more than 2 years Review source Reviewed February 2026 Kitomba 1 star 1 Treated me and my business with disdain partnered with less than reputable 3rd party payment providers that provide no oversight for when something goes wrong honestly avoid there are better platforms Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Most software platforms offer the same functionality Kitomba is easy to use and reliable but that’s it. It’s multi site is good to use but tired and needs a facelift Cons: Lack of development they are 5 years behind and always playing catch up. Lack of investment in bringing new ideas and tech to that is standard on other platforms Kitomba pay was a disaster equipment didn’t work (in any location) caused massive issues and they didn’t do anything about it Reasons for switching to Kitomba Salon and Spa Software Didn’t like Zenoti unstable platform not easy to use Read More LC Laurie C. Verified reviewer Fine Art 2-10 employees Used daily for less than 12 months Reviewed November 2019 It's okay 4 I like kitomba - it makes sense, it just seems out dated. We were using timely before and made the change due to certain kitomba features - however didn't realise how many timely features we were going to miss. I have much more feedback than what is above so if anyone is interested I'm happy to be contacted. At this stage I'll definitely be looking at moving back to timely when our contact is up as they're constantly innovating Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: being able to split services over multiple staff through the online booking pin for logging in/out restricted access for certain staff being able to see which login made an appointment/change (although super annoying that kitomba one is shown as 'online appointment' rather than the staff members name) Targets visible from kitomba 1 (annoying that staff seem to be able to see each others targets, and would be great to be able to set an hourly target for staff who frequently change hour or an alternating one for those who alternate hours over a fortnight or month) tiered pricing/timing Cons: It being installed on the desktop means there are so many chances for issues - we had an issue with our power supply and ended up with kitomba being corrupted multiple times (while this is a user issue it is very annoying that it's able to happen at all - a cloud based option like timely wouldn't do it) The online booking only has the ability to set 'packages' not specifically titled sections - having multiple drop down menus would be better - eg Colour and Cut, Colour and Blowdry, Promotions It would be great if it could at least try to add all services in a package to be with the same staff member when they choose (anyone) from the online booking so that it's not spread over multiple people when one person could have done all of the services It would be great if the cautions/alerts were visible earlier in the booking process, as you currently don't see it - or aren't able to read it easily until the appointment has already been created (in a situation where you have a note such as - 'DON'T BOOK THIS PERSON IN' it would be great to see straight away The reports are really clunky to use and don't have clear names that explain what they do - why is there not an easy to use report for retail sold on kitomba one? Kitomba one could do with better reports in general - maybe gather feedback as to what people think is missing? K1 should have the ability to bring up pricing for services and put sales through In general seeing pricing should be easier than setting up a quote Reasons for choosing Kitomba Salon and Spa Software The customer support was awesome and other team members have used it before. PS. I chose fine art as an industry as it seems like an oversight to not include a beauty/hairdressing option in your list when sending a survey to kitomba users - feel free to change it to whatever it should be for a hair and nail salon Reasons for switching to Kitomba Salon and Spa Software mainly to have services be able to be split over multiple stylists during online booking, the login/out function and being able to set multiple timing/pricing tiers for different staff Read More DW David W. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Reviewed July 2021 Best product available!!! 5 Phenomenal is how we would describe our experience with Kitomba. Easy set up, innovative features added regularly, clear reporting and excellent support. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ability to monitor not just appointments but key critical business information in stock control, staff hours and KPI’s make this Kitomba number 1. If you couple this with the advanced marketing and integrations and the return on investment disappears. Support is next level, personal and quick. Cons: I would love to be able to track lead development better, but this does not detract from the overall experience. Reasons for choosing Kitomba Salon and Spa Software The features and ease of use were superior and their support won us over. Read More LN Laura N. Verified reviewer Consumer Services 201-500 employees Used daily for more than 2 years Reviewed July 2021 Salon review 5 Wonderful Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Reporting is most important in my job. Any reports that our salons require are easily accessible and understandable with this operating system. Also, the systems support we are provided by our account manager Rica is fantastic. She is super delightful and happy to help and answer any questions I have, happy to provide additional training whenever required, she is just wonderful. Cons: negative stock holdings do not show on reports. difficult to clean up. Reasons for switching to Kitomba Salon and Spa Software Change of company - have used those two operating systems elsewhere. Read More MB Mark B. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for free trial Reviewed November 2019 Kitomba Reviee 5 We have had ups and downs over the years. At one point we did consider changing to another company. But we have had some help with some issues that needed staff prepared go the extra mile rep has been really helpful. Rep has bent over backwards to help us and he has More than made sure we are looked after. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The developments over the years. We purchased the product when it was being launched For our spa. We branched into a different area and over time, Kitomba has enveloped this business. The current technical/forensic techs are much more helpful and make things more user friendly than used to be the case. Cons: For several years, we asked for a concessions section. This was developed, but most of the work still had to have a largely manual input. Things like an expiry after 22 months have only recently been added as a feature. Prior to this, we had to keep a log independent of the programme and expire them by hand. Although very few do expire, it was a lot of work to do it manually. Reasons for choosing Kitomba Salon and Spa Software We already used millennium in Tauranga. We were on the verge of opening the tanning studios and carrying on with millennium, but we'd changed the spa to Kitomba, so decided to get the same programme for the other two. Reasons for switching to Kitomba Salon and Spa Software Not sure of the date. It was when Tom owned the business and was looking for businesses to try Kitomba out. That was when we had our spa in Tauranga. We have since sold that business and used Kitomba from day one at our tanning studios. Read More CT Carla T. Verified reviewer Cosmetics 11-50 employees Used daily for more than 2 years Reviewed July 2019 Great All-round Salon/Spa Software 5 Great overall experience- they take all feedback and often release new features due to popular demand. Constantly upgrading and improving their software. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: We love how extensive the system is- we can run reports on every thing we need, plus more! The customer service is great- they always answer our calls or emails very quickly. Cons: The cost, however, we are totally happy paying the cost as we receive so many benefits. Reasons for choosing Kitomba Salon and Spa Software Much more features and benefits Reasons for switching to Kitomba Salon and Spa Software Kitomba offers better service, more options, and lets us really break down our sales and clientele to get the information we need. Read More SE Sarah E. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Reviewed January 2026 Long term happy customer 5 Support & customer service is always available when needed. Ive never had any major issues & the software continues to evolve over time especially the last couple of years. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have trialled other software but nothing is as comprehensive as Kitomba. Having it on your desktop makes it run really fast as well as having the cloud based options. The depth of reports available make managing a business easier whether your in Spa or working remotely. Cons: Obvisouly price point is a little more than other softwares but you really do get what you pay for, so a customer of 16+ years Im still here!!! Read More CR Colleen R. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Reviewed January 2026 Helpful to a newbie 4 My personal experience has been really good. I have not used a software booking system like this before and found it really easy to pick up. Thanks Kitomba Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: As a receptionist I find the Kitomba support staff outstanding. The team are always helpful and patient especially while I was new to Kitomba. None of my questions were too silly and the explanations were always helpful. Changing, moving, cancelling appointments is all really straighforward. Cons: The restriction on changing the reminder template. Would like to personalise it a bit more than currently seem to be able to do. Read More Showing 1 - 10 of 80 Reviews [See All Reviews](https://www.softwareadvice.com/scheduling/kitomba-profile/reviews/) ## Kitomba Salon and Spa Software Popular Comparisons [Vagaro vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/scheduling/kitomba-profile/vs/vagaro/)[Aura Salonware vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/salon/aura-salonware-profile/vs/kitomba/)[Mangomint vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/scheduling/kitomba-profile/vs/mangomint/)[DaySmart Salon vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/compare/71987-kitomba/vs/152899-DaySmart-Salon/)[GlossGenius vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/scheduling/glossgenius-profile/vs/kitomba/)[Goldie vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/salon/goldie-profile/vs/kitomba/)[ZENOTI vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/scheduling/kitomba-profile/vs/zenoti/)[Phorest vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/scheduling/kitomba-profile/vs/phorest/)[Fresha vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/scheduling/kitomba-profile/vs/shedul/)[Timely vs Kitomba Salon and Spa Software](https://www.softwareadvice.com/compare/26047-Timely/vs/71987-kitomba/) [Compare All Alternatives](https://www.softwareadvice.com/scheduling/kitomba-profile/alternatives/) ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (17588) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14608) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10705) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9247) Recently recommended **0** times Stuck Between Options? 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