Masters Pro
About Masters Pro
Masters Pro Pricing
Starting price:
$22.00 per month
Free trial:
Available
Free version:
Not Available

Most Helpful Reviews for Masters Pro
1 - 10 of 10 Reviews
Olivia
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
It's helping me to grow my business and establish the work-life balance.
I like the app very much. I really don't know how I lived before! Another big plus is that they have excellent customer support. It's live and with a real person. I remember when I started setting up my business I have some questions and I wrote them in the chat and I was so surprised at how quickly they answered me! Like in minutes. In other services I remember it could take a day or two to receive a response...
PROSOnline booking is awesome! I added the link to my Instagram bio and clients keep booking with me wherever they are ready. I spent hours scheduling clients, texting them, receiving calls, etc. Now the select services, available time, and done! I received a notification that they booked with me. I can accept or decline it. I also like client reminders. They are not sent automatically, but they are fully customized and I just need to select the messenger. I can send them even through WhatsApp or Instagram. It doesn't really bother me that I need to send them manually because it's free :) I don't need to pay an additional fee for sending them how many other services do. They have so many different templates for these reminders, like for upcoming appointments, online booking confirmation, clients' birthdays, reminders to send messages to inactive clients or reminders to book their next appointment, follow up messages, and many others!I like that there is a client confirmation link which I send with an appointment reminder and the client confirms it, and I receive a notification, so I know that client will show up.Also, I track all my sales and expenses. Now I know for sure how much I earn and spend because before that I was a bit lazy about it and didn't bother to calculate many things. I even started adding my personal expenses in there . You can share your available time as a pic or text and send it to your clients or post it on Instagram, it's automatically generated.
CONSI missed the client deposit feature, but they say they are working on it. I've placed a notice about the deposit on my booking page and added this info to my reminders template.
Reasons for switching to Masters Pro
I like the interface more, the customer support is better, more features
Vendor Response
Hi, Olivia! Thank you so much for your review. We're now working on the client deposit implementation. We're very happy that you have used our app for so long and that it helps you to manage your business.
Replied November 2022
Brandi
Cosmetics, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Pleased Customer!
Overall, it’s been a good experience very easy to use app.. like if a lot.
PROSI like most that is very easy to use, showing me all my appointments for the week and my earnings for that week.
CONSThe only thing that I wish was different is that you can actually change the time of your working hours for a particular day. Versus having to change your work hours permanently. For example, say my work Monday - Friday is 9 to 5. Let’s say one week I need Wednesday not to be 9 to 5 and I need to modify that particular day. I cannot do that unless I change the working hours and it’ll change it for that day the entire month. It would be nice to modify one particular day as far as how was your available if needed.
Reasons for switching to Masters Pro
I feel this is just better for my small business with it just being me. I didn’t really need all of what the other scheduling app had.
Vendor Response
Hi Brandy! We appreciate your feedback. We're planning to implement more features to make scheduling more flexible.
Replied December 2022
Terea
Cosmetics, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2022
Help me
Overall, I love the app. If those two key things could get fixed, I would definitely be a longevity customer to continue my business.
PROSPros of this software is it’s easy to use. I love that you have the ability to customize your page. I love the fact that it keeps track of your clients for the week and tallies of how much money you’ve made profit for the week. I love that it sends out reminders to the clients and thank you text messages after their service.
CONSCons for me would be the time available as I’ve stated previously my clients get on there and my hours are from 9 AM to 11 PM but the only time available that they’re seeing to book on their end is the first one at 9 AM. No other times are showing available for them to book which is an inconvenience for me because then I have to manually book their appointment. Another con is not having a different number to text the reminders or the think you text it comes from my actual number and I don’t know if I like that. And the fact that I have to hit some thing to send a reminder or send a text message and it just doesn’t automatically send for me. I don’t like that either. Another con is customer service. There’s no way for me to talk to somebody directly via email chat and the phone number listed does not work.
Reasons for switching to Masters Pro
Trying out different scheduling apps
Vendor Response
Hi Terea. Thank you for your review! We have the live support chat in the app (Messages/Masters Support Team Chat), please send us a message about you difficulties with the booking time and we will help you to solve it. We appreciate your feedback on other issues and we'll considering them in future releases.
Replied December 2022
Lisa
Cosmetics, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
Masters Review
It’s a good program but missing key esthetics features
PROSIt’s easy to use, wish it had capability to down load consent forms and medical forms
CONSWish there were services just for estheticians. Consent forms, medical release
Reason for choosing Masters Pro
I just heard about gloss and still may switch
Vendor Response
Hi Lisa! Thank you for your review. Your feedback is essential to us. We will contact you via our chat in the app to discuss these important improvements that will help to run your business.
Replied December 2022
Julia
Cosmetics, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Masters Pro has boosted my business!
I love this app, it’s made my life easier. I feel like now I’m more put together and I have boundaries with my work & clients because I have set hours opposed to using a physical calendar book where it was easy to overbook myself.
PROSI like pretty much everything. I like the online booking system, I like how the home screen outlines all your profit for the week, and that it goes by each day as well. I like that I have reports of my profits for each month and records of what I spent for my business each month. Also, I like how I can go into each appt and change the tie duration of a service for a specific client, I can add deposits, discounts, it’s just so awesome !
CONSTruly there isn’t anything I don’t like.
Vendor Response
Hi Julia! We appreciate you sending us your feedback.
Replied December 2022
Jessy
Recreational Facilities and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Bessst product for booking
I like everything about it ! Staying organized being able to send confirmation tests and have actual client confirm online
CONSIt can be a little costly and doesn’t offer promoting
Vendor Response
Hi Jessy. Thank you so much for your feedback!
Replied December 2022
Franzia
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Masters Pro lifesaver
I have more time and an up to date on appointments and reminders are such a lifesaver. It was very time consuming before, now you just cancel an appointment and is automatically is the available again.
PROSIt helps with all the specific times I needed, is very friendly and works the reminders by itself.
CONSHonestly I can’t complain I love everything so far and makes my job so much easier as it is.
Reason for choosing Masters Pro
This worked just as the trial I fell in love
Reasons for switching to Masters Pro
None were giving me the option to make my fixed times according to different days
Vendor Response
Hi Franzia. Thank you so much for your feedback. We're very happy that we help you to manage your business.
Replied December 2022
Kristie
Consumer Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2022
Great booking platform for beauty services
Great and fast customer service
PROSThe ease of this platform not only for me but also my customers.
CONSCan’t setup different hours for multiple months
Vendor Response
Hi Kristie. Thank you for your review. We are planning to make scheduling more custom. Follow our future releases.
Replied December 2022
Beatriz
Cosmetics, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Effective and creative tools
Is been amazing experience so far. Thank you kindly.
PROSWhat i like the most are the easy options it gives my clients to book and edit appointments
CONSI feel like we could have a deposit option for clients prior to booking
Reason for choosing Masters Pro
I loved how easy was to understand and work with, yet at the same time very effective.
Vendor Response
Hi Beatriz! Thank you for your feedback. We're working on a deposit feature now. Follow our future releases.
Replied December 2022
Deanna
Individual & Family Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
My review
It’s very inconvenient for me wen booking appointments
CONSI like everything about the software so far
Vendor Response
Hi Deanna. Thank you very much for your review!
Replied December 2022