The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

As is it does everything a small business or single consultant needs except its painful to get clients to use the client portal once they have had a single email communication with you.

The perfect solution for Service Professionals and small businesses.

Overall, Vcita has done a wonderful job with their support team when in helping me maximize their features.

I like the fact that my customers and I receive confirmation of our appointments. I also am pleased that it is easy to use.

We've been using vCita for a while now and the service and features are amazing. Is speeds up our process, saves time, money and emails back and forth.

Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.

Sometimes confusing, or sometimes things are worded weirdly meaning I have to spend a bit of time trying to configure it properly.

VCita lets me stay in contact with leads and older clients all in one place. I love the user-friendly interface that is also usable in the palm of my hand.

I appreciate excellent customer service as it sets apart the amazing companies from the good companies.

The cost is very reasonable and I am very satisfied and gladly recommend vCita.

Its also very American! which I find sometimes very difficult to deal with, acronyms and wording is sometimes confusing.

It was only allowing her to register one at a time. I ended up sending her an invoice to pay all at once instead of running her card 5 times.

I love the overall simplicity, practicality and professionalism of the system.

I love the simplicity and functionality of this product.

I look forward to exploring the software more and maximizing what it can do for my business success.

Great product, would like to be more personalized.

Able to customize scheduling page to be more professional and to distinguish services offered. Like the idea of client portal.

Our clients struggled with the appointment process and became frustrated with the system. We had to go another direction and were out $615 for only three months of service.

Ease of use, functionality, and ability to customize the time slots and responses is very helpful and necessary.

I like how easily it integrates with my website and how it creates links for me to share specific pages: either the scheduler or the contact form.

It has been great for scheduling appointments and keeping track.

Databases have to be synchronised manually which wastes time and is frustrating.

Ease of use and the customer service is above and beyond my expectations.

I love that new features are being added all the time. I love that I can integrate it with my website.

Had I not been charged for a full year which is non refundable, I would have cancelled already.

And if you are happy go on for the premium. Data is secured by multiple integrations, all your data is backed up.

What I appreciate most about vcita is that it is a one-stop shop where I have all the information I need about a particular client.

This software is easy to set up. Customer service walked us through the whole process.

Overall the tool has been a great help for us to streamline our processes.

The features of design and creating campaigns through email marketing was also easy to use and the looks where great.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

vcita is a cloud-based, all-in-one business management solution designed especially for service-based micro and small businesses. Entrepreneurs and small business owners from different industries use vcita to manage their time, money, clients and marketing, all from one place.

From collecting payments to managing clients, scheduling appointments to sharing documents and much more, vcita has all you need to organize and grow your business. 

Using vcita, businesses can discover new opportunities for growth, extend their brand, drive more clients to engage and deliver unparalleled, personalized services.

File Management

Cataloging/Categorization

Patient Records Management

Case Management

Multi-Channel Marketing

Messaging

Parent Portal

Business Card/Badge Scanning

Faculty/Staff Management

Invoice History

Patient Engagement

Two-Way Audio & Video

Recurring/Subscription Billing

Mobile Alerts

Group Registration

Lead Capture

Automated Responses

Rescheduling

Mass Texting

Score Tracking

Drip Campaigns

vcita offers various subscriptions, so you can find the best fit for your needs.

The Essentials plan adds online scheduling & event registration, online payments, and more advanced features ($19/month*)

The Business plan adds email campaigns, SMS marketing, client tags & follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations & analytics, and more advanced features ($45/month*)

The Platinum plan adds staff roles & permissions, auto-assignment rules, custom email & SMS notifications per service, integrations via API, and more advanced features ($75/month*)

*annual subscription pricing

Mindbody vs vcita

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