All Rentman Reviews

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Willem

Media Production, 11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Great and powerful rental software

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Easy to use and modern software

PROS

easy to use, outstanding customer support, great overview of projects and equipment, implementation of 3rd party software, great scanning implementation.

CONS

Still missing some features from the last software I used, but Rentman keeps updating and implementing new features, so the missing features will come in the future.

Jouni

Events Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Your number one tool for AV-rental and Project Management business

Rentman helps me make things more efficient by saving time on resource planning, equipment management and sales. A real "multitool" for an Event production company.

PROS

Overall logic on the software is very fluent and easy to follow. I never read much of the tips and tricks section, but after couple of hours use I was able to figure out the key functions. I like the amount of time it saves me in quotations and planning for resources. Especially I like the Crew Planner.. That helps a lot when booking people to gigs. Our freelancers are also happy with the Rentman App for phone. Web based service is also a very good thing for smaller business when the need for own server base and maintenance is eliminated.

CONS

I tried to think this quite a lot, actually. The only thing that really bugs me is the section of documents which takes in data from tabs (customer name, location, project number..) For me, and probably many other, who do not understand that much about coding,(think the section is using css?) that there would be a simpler way to edit the general data of the document. I also happen to know that what I just wrote, corrupts the very idea for the software to fetch the data on the section automatically. Document templates are a bit annoying to get "just right", but well worth it in the long run. One does need a specialist within the organization who is very "into" the software and wants to learn more, and train others, in order to make things run smoothly. It is not that simple, for most of the users.

Reason for choosing Rentman

Based on a demo trial I figured very quickly Rentman to be just what I need. And started lobbying that idea within my organization.

Julien

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed July 2019

Rentman Review

PROS

Great product for a small business or for a single user.

CONS

On the new version (4G), you cannot manage data privacy per user. It means that all users have access to all data, offers, invoices, conditions even prices. Dear colleagues, don’t you never get angry with a Freelancer, you may have surprises. Notice that this problem is not a priority for them because we would be 15 users out of 1700 to talk about it

Kári

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

satisfied

PROS

I like that the serviceteam is open for changes when we ask for it, and the automation when booking. The serviceteam is quick to answer and help us through teamweaver.

CONS

i would like to have the chance to automatic book a flightcase for a given amount of equipment, for example a case of 6 flatpars, nice to have the chance to take one or two in a bag, but six in a flight

Reason for choosing Rentman

the business modules seemed more suitable for us, with the ability to expand later on.

Stamos

Events Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Excellent Choice

First of all we solved the equipment availability problem. We can now check on availability easily especially on high season . Secondly we have a Clear view on our equipment/vehicles/crew whereabouts at any given time. On top we got some really nice planning modules that no accounting software developer could ever think of for our industry needs.

PROS

The ability to easily see if certain items are available or not for a certain period of time. Takes a few clicks only to get a project up and running.

CONS

warehouse module feels a bit complicated

Reason for choosing Rentman

Free trial period ,Price, communication with Rentman staff.

Martin

Events Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Perfect solution for our company

Our company runs smoothe since we got Rentman

PROS

Easy to use, works on most platforms and cloud based. Easy access through the mobile app.

CONS

Setting up a new project can take a while but i guess it’s on us to learn all the short cuts.

Reason for choosing Rentman

The interface looked great and all functions we asked for was avalible.

Reasons for switching to Rentman

Not cloud based. To old script. Doesn’t work well in Iphones and Ipads

Christoph

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

We use "Rentman" for Material Planning, Personal planning, Dry Hire Organisation, Invoices, Offers

PROS

For us "Rentman" is the Swiss-Knife of Event Software. It allows us to plan and schedule Material, Personal, Logistics and to create offers, invoices and reminders on one online Plattform. We can use "Rentman" from every Point of the world and any System because it´s a browser based online tool. We use it since two years and it´s running completely stabil and secure. It´s easy to use and you can give difeerent roles to every employee depending on his role in your Company. From our Point of view "Rentman" is the most powerful and flexible Software for Event-Companies which is available in the Moment. We tried also Easy-Job before but it´s too expensive, too complicated and also too unflexible because there´s no Cloud-Online-Solution. One of the main profits of Rentman is the Support they give to you along the whole time. We got an complete "StartUp-Workshop" via Online teaching for our complete Team, so afterwords everyone knew the main functions and advantages of rentman. If there should be a Problem you can call them anytime and they will fix it professionell and fast.

CONS

The Rentman App is nice to have but it´s not really complete funktional at the Moment, it should have more of the Features which is included in Rentman-Online.

Vendor Response

Hey Christoph, thanks for the great review! We really like the Swiss Army Knife comparison! We see our software as an all-in-one solution for event rental companies like yours and knowing that all the tools are working out for you is the feedback we like to get. We were also happy to hear that our support team could minimize the set-up costs for you. We know that switching to a new rental management software is often the hardest part. Therefore, we want to make the transfer and training as effective and simple as possible. Keep your eyes open for updates to the Rentman browser version and Rentman App. New functionalities are added every month so new app features might be available sooner than you think ¿

Replied August 2017

Hendrik

Music, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2017

It ist an application, that makes your workflow much easier. It saves time and money

Especially the online availability is extremely attractive. This facilitates much. It is always up-to-date and can be viewed from anywhere and possibly changed. The staff are always well informed about material and personnel. The program does what it is supposed to do well, quickly and clearly. There are hardly any wishes about it without which it is too crowded. Around a successful software which is always developing.

PROS

The clarity and clear procedures. Also the quick overview and online availability. The planning of material personnel and vehicle fleet becomes child's play. The organization of the material is simple and clear, as is the overall appearance of the software. Everything runs very reliably. Also the hiring of material is easy to do. The workshop module is clear and practical. This program is packed with knowledge and passion. The support is very fast and effective.

CONS

Little things in the mobile app. For example, you can not simply create a project quickly, with name and date and info. You can work out later in the office. That would be very helpful if you get orders on the way. Otherwise completely satisfied.

Vendor Response

Hendrik, thanks a lot for taking the time to review Rentman. Our team really appreciates your feedback. It is great to hear that our rental software seems to have simplified so many of your daily processes. We know how specific the requirements of Pro AV companies can be, which is why we have developed Rentman to be an all-in-solution for this industry. You mentioned that our software is always developing and of course this also applies for our Rentman App. Stay put for new updates that will add even more functionalities to our Android and iOS application. We believe that rental management shouldn¿t stop when you leave the office!

Replied August 2017

Sten

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Great rental management tool

PROS

Good layout and workflow. Easy to use after initial set up.

CONS

Poor rental management in app. Sometimes lagging.

Reasons for switching to Rentman

Better customisation options and workflow.

Alexander

Events Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Rentman Rules!

Great layout, easy to use, and keeps track of gear in a great manor.

PROS

Being in the warehouse, I like to start my day by browsing the "projects" tab. I feel it is layed out nicely. I know right away which jobs are in the works, or have the greenlight for me to prep. It's a great tool for me to wrap my head around each job. I can easily go to projects, and open up a production breakdown for a job. Very helpful!

CONS

I have to refresh a lot. The windows time out quickly.

Cairbre

Events Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Fast, flexible, cost effective and exceptional support

PROS

-support is extremely good -software is easy to learn and teach others -searching for data is instant -facility to add tags, filters and tasks throughout makes it customisable for all users -easy to customise system templates -project templates easy to set-up and speed up creating new projects for account managers -customers digitally sign their quotations and confirm the projects -crew planner module has planned 60+ full time and freelance technical staff without a hitch -communication flow right through the project for all involved to view -full time staff have project information to hand on their smartphone through the app -equipment failures are scanned on-site direct into the repairs module by the technicians -software is constantly evolving along with industry feedback

CONS

-mobile scanning not yet available, this will be helpful rolling over scanned equipment on-site, from one project to another

Vendor Response

Hey Cairbre, thanks a lot for your review and feedback on Rentman. We were happy to hear that our support team has been this helpful over the past year. I have made sure that they get the praise they deserve! It is great to see that Rentman has improved so many aspects of your rental workflow. We are always doing our best to make inventory management, labor scheduling and reporting as easy and efficient as possible for you. Our developers are hard at work so mobile scanning with the Rentman App will be available in no time. Feedback like yours is what we base a lot of our development priorities on. Thanks a lot for your help and support!

Replied July 2017

Robert

11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Event Rental Software with everything I needed!

Rentman includes features that make sense for Event Professionals. Important features include multiple user levels, friendly mobile app, labor and transport modules and easy sub-hire (cross rental) feature. I have used several US based software systems. I have found Rentman has a better combination of features for my application. Software as a service minimizes initial startup cost. The price structure makes sense and is is easy to add users. Rentman has better customer support and includes an integrated Teamviewer for live support.

PROS

The Rentman web interface is fast even on a slow internet connection. I can customize the access level of each user, which is great for part-time and freelance employees. I can customize forms myself. Inventory supports kits, resale items and sub-hire. Customer database allows for multiple contacts under one organization. Rentman combines the best features of a CMA, Inventory Control system, and Project Management suite in one place.

Vendor Response

Hi Robert, Thank you so much for taking the time and giving us detailed feedback on our software. We are really happy to hear that Rentman is able to help you with managing your rental business in that many aspects. We focus on providing the best service and support possible so thank you very much for the kinds words. Best regards, Team Rentman

Replied October 2016

Ruben

Aviation & Aerospace, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Rentman review

PROS

The ease of use and the extensive possibilities of the platform

CONS

We really miss an automatic Rentman import function for our website. It would be great to have a feature to create a schedule (e.g. every day at 1600 hours) to update the website stock with the Rentman stock.

Vendor Response

Hello Ruben! We appreciate you taking the time to write your review. It's great to hear, that you enjoy our options and have an easy time using Rentman! Regarding your feedback on the automatic import of equipment data into your webshop, we would love to discuss this matter with you further. Generally, the API connection we offer provides the functionality to update your equipment data in real time: https://support.rentman.io/hc/en-us/articles/360013699120. However, if this article does not address your concerns, please contact our support via email at support@rentman.io with some details on this matter, so we can explore our options on the webshop connections with you and help fill in any potential gaps. We hope for a great continuous relationship with Skytools and wish you all the best! Your Rentman Team

Replied June 2021

Sindre

Entertainment, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2019

I like the product!

The ease of booking equipment and people on projects and send the invoice to the customers.

PROS

The overall usability of the product and the in-depth functions. And all the different methods to setup projects.

CONS

The amount of clicking to set up different functions.

Reasons for switching to Rentman

Price and functionality

Frank

Industrial Automation, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

very good/friendly to use

Nice program for using our Logistics event

PROS

helpful program / friendly to use / very goods service

CONS

no complaints. all is working okay for our business

Reasons for switching to Rentman

easy to use for limited persons

Jason

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

My Rentman Use

Very good, best rental software I have used.

PROS

The scheduling side of Rentman is very important in my role and the how easy it is for me to overview the movements and availability of all my staff. It is very easy to edit times and leave specific notes for specific crew.

CONS

It would be nice if Public Holidays/Weekends would show as a colour on the calendar as a warning for my account managers so as they are more aware when entering jobs.

Reasons for switching to Rentman

We were looking for a software we found better.

Dick

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Good product

PROS

Ist a ready software. With some small adjustments you can start working with the software. Second where you have internet you can work with it.

CONS

The delivery adres has always to be a new client input. It is not possible to put a adres as one time. So what I mean we have catering companies as our clients. We deliver for them to their clients. Mostly one time addresses and we have to put those adres in our systeem.

Reasons for switching to Rentman

The other was difficult to start up with.

Sam

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Very happy with Rentman

Rentman helps us manage inventory, customers, logistics, finances. It does almost everything

PROS

I like the features and how intelligent Rentman software is. Support is outstanding, and the service is very reliable (haven't had one problem since joining). Telephone support is available as well as a torrent of on-line how-to's. They even have a youtube channel with training sessions. Company is very well managed, and we love the software.

CONS

There is a learning curve to every piece of software. Rentman is no exception. The software has a lot of advanced features and it takes time to learn how to use those features.

Hans

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Never had a Rental tool that worked so well as Rentman.

It saved me a lot of time. Planning is a lot easier and I have al the info I need on demand.

PROS

It works quick, I have a lot of layouts that I can use, It is easy to maintain, offers that are accepted come in my mailbox when signed. There is simply too much to mention.

Vendor Response

Hey Hans, thanks a lot for the kind words and feedback. It would have been great to have you on board earlier but two years, in which Rentman seems to have saved you a lot of time, do sound great already. Let¿s hope that the next updates will make your rental management even easier :)

Replied August 2017

Nikolaj

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

Makes AV Rentals Business easier

We are happy, as I am not an expert sometimes it's a bit complicate.

PROS

Having all the gear ordered and organized, availability and being able to Invoice straight from a quotation

CONS

Changing some of the presentations and designs. Setting the dates sometimes does not work perfect. The order of the Invoices when we want to update the payments or searching by our own quotation number does not work.

Reason for choosing Rentman

More European

User Profile

Mikael

Verified reviewer

Events Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Fantastic!

fantastic software, easy to control and fantastisc support, when we're calling.

PROS

the support from the great team of employers! thank you for help whit questions and any stuff we call in. :-)

CONS

We need some features in the app, and RFID-tag in the software, but hope it to come.

Vendor Response

Hey Mikael, thanks a lot for taking the time to write the review and your great feedback. I will definitely let our team know how happy you are with our free support and the software. I also have some good news for you regarding a major update for the new Rentman Mobile App! The new app, which will be released within a couple of weeks, will add a ton of new features including the ability to scan equipment in and out with your smartphone. With the new app RFID tagging will become available as well. If you have any questions please make sure to reach out to us anytime and we would be happy to help!

Replied October 2018

Benedikt

Marketing and Advertising, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Rentman helps us to digitize our business processes.

Overall, I definitely recommend the software to small and medium sized businesses who would like to rent and sell event equipment! Rentman.io is very helpful to digitize our business and lean processes.

PROS

The customer support is exceptional! The different modules are very intuitive to learn. The standardized data base fields can be complemented with additional customized fields. The statistic section helps us to track our projects and improve reporting to the management.

CONS

In the material data base you currently have to decide, if an exhibit is for rental or for sale. If you want to rent and sell a product you need to create two items. All the materials have to be stored in the same warehouse.

Mark

Events Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

An honest review using Rentman for 12+ months

PROS

The user experience and being able to operate everything from one site, especially for an audiovisual company.

CONS

They need to work on their mobile app it is too basic and less responsive than the web version.

Reason for choosing Rentman

The ease of operation and consistent updates to make it

Rianne

Events Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Happy user

We do have a complete overview in our rental products

PROS

It is a system what is easy to learn and use. Provides all the information you want to know.

CONS

To change in an already existing project

Vendor Response

Hello Rianne! We appreciate you taking the time to write your review. It's great to hear, that you had an easy time learning our system, and that it is providing you with the overview you needed! Regarding your feedback on the change in an existing project, we would love to discuss this wish with you further. Please contact our support via email at support@rentman.io with some details on your idea, so we can explore this option for you. We hope for a great continuous relationship with Rentwereld B.V. and wish you all the best! Your Rentman Team

Replied June 2021

Showing 1 - 25 of 131 Reviews