Robin vs UpKeep

Robin has 45 reviews and a rating of 4.69 / 5 vs UpKeep which has 1210 reviews and a rating of 4.65 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.69 / 5 (45)

4.65 / 5 (1,210)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

December 8, 2020

April 18, 2021

Pros/Cons

  • Pros

  • Robin Powered was easy to set up and works well. There are a lot of options for the tablet displays, including pictures of the room, color coding.

  • Really great tool for helping coordinate room booking and sharing. Facilitates organization without the need for whiteboards/or printing schedule cards.

  • Cons

  • As our organisation is quite large Robin can sometimes be a little slow to load and administer a room booking, however, the intuitive UI does in some part make up for that.

  • The software is great, the only thing is it's typically not business critical. A really "nice to have" option that we could probably live without if we had to.

  • Pros

  • Super Easy to use and simple. I love the flow of the app and that you don’t have to search hard to find things.

  • The app is great. The interface is simple and intuitive. The ability to communicate with employees within a work order is fantastic.

  • Cons

  • Occasionally it has crashed but Customer Support have been helpful

  • The learning curve on the setup is a bit steep, but their support is pretty good.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos