--- title: "Schedulefly Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Schedulefly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Schedulefly is a good fit for you!" source_url: "https://www.softwareadvice.com/scheduling/schedulefly-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Restaurant Scheduling Software](https://www.softwareadvice.com/hr/restaurant-scheduling-comparison/) / [Schedulefly](https://www.softwareadvice.com/retail/schedulefly-profile/) / Schedulefly Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/schedulefly-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/schedulefly-profile/alternatives/) # Schedulefly User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 140 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 121 reviews (86%) - 4 stars: 18 reviews (13%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Being able to create different jobs, request off, offering or picking up shifts can be done easily and manager have to approve shift changes which keeps management in the loop. - I appreciate the customer service, the flexibility of the software, and how they truly understand the needs of restaurant owners. - I haven't even begun to use Schedulefly's sales tracking but I am excited to see even more of what this app can do. ### Most mentioned cons - I don't like the limited options of breakfast, lunch, and dinner when selecting shift times - The only feedback I would give is that the site tends to time out often and I have to sign in multiple times - There isn't anything that we don't like other than it does not interface with Toast. ## Schedulefly customer reviews Showing reviews 1-25 of 140 (page 1). ### Simple but gets the job done. - Overall rating: 5/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Had Schedulefly, changed to another company with more bells and whistles and then switched back, and no plans to change again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple platform that gets the job done. Easy for both the scheduler and the employee, and you can't beat the cost. #### Cons Happy with all aspects, tried another software that offered more bells and whistles and seemed always have more problems. #### Reasons for switching to Schedulefly Constant issues with the software and didn't use the added features. #### Vendor response Thank you so much for the review, Chris. We're super proud to serve you and your crew! Hit my cell any time I can do anything for you. Wil 704-906-2031 Replied April 2026 --- ### Excellent for Schedule Management of Multiple Locations! - Overall rating: 5/5 - Reviewer: Joanne M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic. Lots of flexibility and reports that work very well for our operation! We are a multi-location operation, and schedulefly allows us to manage the entire team in one viewable platform! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user friendly. The schedule view is great! The schedule is easy to edit and maintain. The team can see all locations this is a benefit when shifts need to be changed. The note field allows us to update staff on details of their shifts like overtime or changes to their shift start and end times. The employee information on hours worked is a necessity when we are distributing hours, or calculating overtime above their regular working hours. #### Cons We have a lot of shifts that cross the dates - if the schedulefly was able to interpret and allow us to input a shift that starts on one day and ends on another that would be great. For example we have shifts that start at 8pm on a Friday and finish at 4am on the Saturday. We need to enter these as two shifts. #### Reasons for switching to Schedulefly It was very time consuming! Each shift had to be entered in one at a time, the repeat function on the calendar works well, but there are many places where mistakes could be made. --- ### Simple but data breached - Overall rating: 2/5 - Reviewer: Reese R. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It functioned as we needed for a basic scheduling app. Nothing fancy. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Simplicity. Nothing fancy, just the basics. #### Cons Recently stopped using schedulefly after data breach. #### Reasons for choosing Schedulefly We now switched to 7 shifts. It integrates well with toast and has great messaging service #### Reasons for switching to Schedulefly Price #### Vendor response Reese, I respond to every review, and I'm always polite and professional. But I'm not buying this is a real and honest review. We average a 4.8 rating on here, and our customer service is absolutely unmatched, yet you gave us a 1 for customer service. On that alone, I don't believe this is an honest review. Tactics like this are easy for other buyers to see through. -Wil, Co-owner, Schedulefly Replied June 2023 --- ### Great choice for scheduling - Overall rating: 4/5 - Reviewer: Helene T. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We have had questions in the past and every time we sent an email with questions, we always get an answer the same day. Great company to work with. I am not planning to change any time soon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The French Twist is a small coffee shop/creperie and we have 19 employees and we been using Schedulefly since 2014. Great value for all the feature Schedulefly offers. It is very easy to use and our team loves how easy it is to use. Being able to create different jobs, request off, offering or picking up shifts can be done easily and manager have to approve shift changes which keeps management in the loop. #### Cons The only thing that I would like to see change is to be able to permanently request off for a fix period. For instance: when employees get their school schedule for the next semester a month before school starts, they cannot permanently request off from the beginning of their semester to the end. Even when they start their permanent requests offs a month later, it will automatically start the request off right away therefore, employees have to manually enter their request offs for every day and time their are in class for each week of the semester. #### Reasons for choosing Schedulefly Actually, I really can't remember what company I looked into, it was over 12 years ago but when Schedulefly was recommended to me by a nearby restaurant: E.W. Becks, it was enough for me to try it out and it works perfectly for my business. #### Vendor response Thanks Helene, y'all are awesome and we're proud to serve you. We have a solution for you for the Time Off issue. Hit my cell and I can tell you how to manage it. - Wil 704-906-2031 Replied April 2026 --- ### Great value and great service - Overall rating: 4/5 - Reviewer: Melisa L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've had a very positive experience with schedulefly. It has been so seamless, that even if we'd spitballed about changing, we honestly wouldn't. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Schedulefly has been our go to scheduling tool for nearly ten years now. You cannot beat the value for this product when it comes to price per employee and included features. FlyNotes makes a big difference for us. Another thing that sets them apart? If you need support, you end up with a real answer from a real human. #### Cons The UI is a little behind the curve, but that's the intention... Schedulefly doesn't put a lot of emphasis on being the flashiest/having the best app, etc, but that's how they keep their price down. The learning curve is a little steep compared to other platforms and can feel a little clunky on both the employee and management side. #### Reasons for choosing Schedulefly FlyNotes is a huge asset. While 7shifts works similarly, the manager log is not part of their regularly priced platform. Having this historical data is incredibly valuable to us and is a huge part of what sets Schedulefly apart for us. --- ### 15 years of use - Overall rating: 5/5 - Reviewer: Rick D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Customer service is fast and great. Pricing is well worth it (especially the yearly). I've never had a single complaint from a user about it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. Intuitive. It has all the features you need for easy scheduling without a bunch of clutter. #### Cons If you need something that is going to integrate with your payroll or POS then this product may not work for you. #### Reasons for switching to Schedulefly It was more expensive and had features we didn't need. --- ### The best Hospitality scheduling program out there - Overall rating: 5/5 - Reviewer: Christopher S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a hospitality veteran of twenty years I can honestly say this is the very best scheduling platform out there. The price point is so reasonable. I was able to teach myself every feature easily. I now have consistent communication with my team. Time off requests are easily approved and full weekly/monthly format more than helpful. I haven't even begun to use Schedulefly's sales tracking but I am excited to see even more of what this app can do. #### Cons No cons for me yet. I have not used the apps sales tracking yet but I am certain that will also be easy to use and accurate. #### Reasons for choosing Schedulefly Easier to use, and communication across the restaurant has improved #### Vendor response Thank you so much for taking to time to give us a review, Christopher. We really appreciate the chance to serve you and your team! Hit my cell any time I can do anything for you. -Wil 704-906-2031 Replied May 2026 --- ### The Toyota of scheduling apps. - Overall rating: 5/5 - Reviewer: Nicole W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered The app and the schedulefly team are always reliable. They make you feel like their only client. 19 restaurants over 15 years with them. Always great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It gets the job done and then some. No over the top bells and whistles, fair price, and amazing customer service. #### Cons There's nothing that I don't like. I've made suggestions to make the app slightly more intuitive which it seems they're working on. #### Reasons for choosing Schedulefly cost, customer service, ease of the platform. #### Vendor response Thanks so much, Nicole! We're so proud to serve y'all! As you know, I'm around any time on the flip phone 704-906-2031. Wil Replied April 2026 --- ### 10 years of Schedulefly :) - Overall rating: 5/5 - Reviewer: Cindy H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We have been with Schedulefly for over 10 years. They are very easy to deal with and very reasonably priced and the site is so easy to use and easy for staff to use and trade shifts etc. I'd much rather use them than integrate every little thing with our POS company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that when you reach out with a question the owner gets back to you:) It's a small business and they are always so helpful! #### Cons Sometimes it feels like I'm doing extra steps to post a schedule but I'm so used to it at this point that it's not a big deal. --- ### 10 years, 0 issues - Overall rating: 5/5 - Reviewer: Nick L. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We have used Schedulefly for over 10 years now and have never once had an issue. It was and is so easy to learn and teach staff how to use. I like the simplicity of it combined with all of the functions you can do. I would, and have, recommend this to anyone looking for a great scheduling app/website. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's incredibly easy to use and a great space to share information to everyone. Trading, adding, and adjusting shifts can be done incredibly quickly. And for all of the things you can do with it, it is incredibly affordable. #### Cons I really do not have any cons that I can think of. We have never had an issue once and the only time we had a questions I received a call less than 15 minutes after inquiring. --- ### Best Purchase Yet - Overall rating: 5/5 - Reviewer: Marilyn R. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered This program is easy for my employees to request when they want to work or ask for time off. I have never heard one complaint from them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used Schedulefly since their inception. It does everything we need for it to do, No added extras that are never used. I started with 1 store and now have 7 using this program. #### Cons I can't think of one thing that I would change #### Vendor response Thanks Marilyn. Y'all have literally been with us since the very beginning. 18 years!! Absolutely amazing. We appreciate you so much. Replied February 2025 --- ### Great job! - Overall rating: 5/5 - Reviewer: Seth L. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered We have been with Schedulefly for almost 7 years now. We have 8 locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accessibility and prompt responses from Wil and Hank! #### Cons No cons come to mind with respect to Schedulefly #### Reasons for switching to Schedulefly Cost savings is the main reason we switched --- ### 4th Company Using ScheduleFly - Overall rating: 5/5 - Reviewer: Rob J. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Love SF. Easy to use. Easy to navigate. The staff is super responsive to any questions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SF is the easiest Scheduling program out there. For owners, managers and staff. Very reasonably priced. And now there is APP!! #### Cons My only criticism was there wasn’t app but that has been rectified. All good. This is my 4th company using SF. #### Vendor response Thanks so much for the review, Rob! We really appreciate the business and the opportunity to serve you and your team. I'm your guy if you ever need anything, cell is 704-906-2031. Replied November 2024 --- ### Love Schedulefly! - Overall rating: 5/5 - Reviewer: Chelsea D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Schedulefly is easy to use and has very personal customer support! [sensitive content hidden] is awesome! You actually get a real person whenever you have questions or need help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Schedulefly is straight forward and easy to use! This was the first scheduling program we ever used at Smokin’ Dave’s BBQ. It was very easy to set up. [sensitive content hidden] was extremely attentive and helpful! #### Cons I enjoyed all aspects of Schedulefly. Some employees wished there was an app, but it’s easy to download to the Home Screen and use as an app. #### Vendor response Thanks Chelsea! Y'all are awesome, and we've always appreciated you and your crew at Smokin' Dave's. Hit my cell any time, always happy to help. 704-906-2031. Replied November 2024 --- ### Simply Amazing! - Overall rating: 5/5 - Reviewer: Dave O. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager. #### Cons Honestly, I haven't found an issue with the service --- ### Great tool for restaurants - Overall rating: 5/5 - Reviewer: Maria A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Accessibility: The platform is easy to access from various devices, making it convenient for both staff and management. Intuitive Interface: The app is user-friendly and straightforward, allowing for quick navigation and efficient scheduling. #### Cons Distribution Confusion: When working on the schedule for the upcoming week, it does not automatically distribute that new week. If you’re not careful, it may distribute the current week instead. There’s no warning message to alert you that you’re distributing the existing schedule, which can lead to confusion. #### Vendor response Love it, thanks Maria! Great point and thank you for the excellent feedback. Hit my cell any time, I'm your guy any time you need anything. 704-906-2031. Replied October 2024 --- ### Fantastic Scheduling Software - Overall rating: 5/5 - Reviewer: Brian C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Besides the great guys that run the company, it is very user friendly. The customer service is 2nd to none. #### Cons Might not have as many bells and whistles as other scheduling software but that's another pro in my opinion. The ease of use is great. #### Vendor response Thanks Brian for taking the time to write a review. We appreciate you and your whole crew. As I've told you we think you have one of the best-run restaurant groups in the country, hands down! We believe "less is more" so thank you for using the "Con section to highlight that premise. Replied April 2024 --- ### Schedulefly - The Best, most simple to use, well supported piece of scheduling software there is! - Overall rating: 5/5 - Reviewer: Jon S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Incredible! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is support from the actual [SENSITIVE CONTENT] of the company and their commitment to helping the service industry, it's employees, managers, and owners succeed. Between podcasts about the industry, calls from the [SENSITIVE CONTENT] to check in on us as customers, and a genuine concern for our wellbeing, there's something very special at work with these guys. The support is lighting fast. The program is kept simple for a reason. The reason keeps it up and working and very easy to trouble shoot. #### Cons I am biased. I love schedulefly and the culture of the company. So I am N/A to this question. Software doesn't integrate with other software but that's what keeps it running and reliable ALL the time! --- ### Great product! - Overall rating: 5/5 - Reviewer: Felicia R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Schedulefly allows for seamless employee scheduling. Tracking employee shift changes are the best used tools for our team. We can approve or deny the trade and hold staff accountable for following protocols. #### Cons I wish this software had a customized app for iphones, but otherwise we really enjoy the product. --- ### Useful, streamlined, always functional - Overall rating: 5/5 - Reviewer: Jon A. - Verified reviewer: Yes - Industry: Entertainment - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered It is efficient, it is simple, it's priced reasonably, and it is just a fantastic platform for running a restaurant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Schedulefly is a great tool for a multi-location restaurant unit. There's a parent login to each of your locations, and it's easy for staff who work between them to participate in multiple of them. The mass text feature is great for staff who aren't so great about checking email. In general, the tool has everything you need, and not a bunch of extra features that you don't. #### Cons The only complaint I have is that it isn't part and parcel of my POS, so there is a bit of redundancy. --- ### Best Scheduling Software for the money! - Overall rating: 5/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered The team at Schedulefly are always available and very easy to get in touch with. They are very responsive and I have not ever had an issue that wasn't resolved very quickly. This is my favorite scheduling software because it gives you the ability to do everything you need it to do without paying for a bunch of options that you will never use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and function. Very simple to use and allows you to get the information you need. #### Cons I cannot think of anything that has been a con with this software. It is very easy to use and gives me all of the information that I want. --- ### Observations - Overall rating: 4/5 - Reviewer: Ryan M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software helps us keep all scheduling in line while ensuring our employees are responsible for their own time off requests and pick up needs. The message wall is helpful to get a message out to the entire team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros I like being able to have a view of a schedules draft while being able to edit. It is also helpful they do not need to be both set to the same position. #### Cons It would be helpful to have a feature that lists a prefers to work and does not prefer to work designation that each employee can fill out. Sometimes employees will try to use their time off requests to accommodate their preferences, not necessarily their actual availability. It would also be helpful to have shift swaps made clear, separate from shift pick ups. The mobile version of the site doesn't allow me to see a quick view of the schedule for the day of the pick up request. --- ### Go With The GOOD GUYS! - Overall rating: 5/5 - Reviewer: Aaron S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered The software is simple to use and straight to the point. Not to mention the leadership of the company is hands-on with their customers vs The Other Guys, who employ random individuals who come and go like the wind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Schedulefly keeps it simple! Very easy to use! #### Cons I would prefer a bonafide app but thats me being picky! :-) --- ### Schedulefly...making schedule management easy - Overall rating: 5/5 - Reviewer: Ross C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It enables our users to do everything...time off requests, schedule availability and approvals are crystal clear and easily managed by our managers and staff. #### Cons No issues at all...it really fulfills all of our needs. --- ### Schedulefly makes scheduling easy - Overall rating: 5/5 - Reviewer: Patience V. - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Everyone is on board with how to use it so avaialbility gaps have been closed and shift trading is easy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy how easy to use this software is. User friendly. Very organized. Easy to update information. Clean and to the point. #### Cons I would like to see a mobile app for easy access on a mobile device. Alos would like to be able to trade shifts the day of. The software only allows within a 24 hour time window but some employees need same day swaps #### Vendor response Patience, thank you for the nice review! We've got an easy shortcut for you for your mobile device. Shoot us a note to support@schedulefly.com and we'll show you. Also, your employer has a setting in place preventing shift trades within 24 hours. That setting can be changed by them to enable same-day shift trades. Thanks! Wil (member of the Schedulefly crew) Replied November 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/retail/schedulefly-profile/reviews/?page=2) --- Schedulefly Reviews, Pros and Cons - 2026 Software Advice