The software's ease of use means no training is required and this means that a lot of formerly time consuming issues - shift trades and shift checking for example - are so easily done that I have forgotten what it was like before we started using Schedulefly. The price is also fantastic. As is the customer service.

There is nothing to dislike about this software. FYI capterra verified me through my linked in profile and it is making me use my distillery as my organization. I also have Top of the Hill Restaurant and Brewery and that is the organization I use Schedulefly for.

We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team!

Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager.

Honestly, I haven't found an issue with the service

One of our department heads had experience with this software from another job, and he was allowed to use it at our venue although the rest of our team uses Homebase. That manager obviously loved Schedulefly, but the rest of our department heads did not prefer Schedulefly. The manager has since moved away and we will be discontinuing the use of Schedulefly altogether.

This is a very stripped down scheduling solution with a low-tech feel. I love the daily crib-sheet emails, showing the scheduled staff in a very simple text-based format. I think that the way employees can be grouped by the roles they fill is much more intuitive and user friendly than with other solutions like T-Sheets or Homebase. I like that the cost is not based on the number of active users.

Because our theater uses project-based cost accounting, it's frustrating that I cannot assign a customer or job code to a given shift. I prefer a solution with an integrated time-clock function. I think you can get a time clock with schedulefly, but it comes at an additional charge.

Effective and effortless scheduling, happier and well-scheduled employees, excellent customer support, easy communication with our team.

We schedule between 55 and 60 employees each week and Schedulefly has enabled us to communicate with them effectively and effortlessly. It allows us the ability to partner with them in working their schedules and provides them the opportunity to engage with their fellow brigade members to give and pick up schedules. We have used Scheduelfly for ten years and have been extremely happy with the product and even more so with the support we have received from the Schedulefly team.

Other scheduling programs work in tandem with specific POS systems which is not the route Schedulefly has taken. This would enable realtime labor numbers however, we have found our POS system will do that based on clock-ins rather than the schedule which is even more accurate. Therefore, we are able to use Schedulefly for the purposes that we purchase it....scheduling and allow the POS system to do what we purchased it for.

Already stated. It's good stuff.

It works, it's consistent, it eliminates so many unnecessary miscommunications, it empowers our crew and allows flexibility with scheduling across the board, whilst strengthening the teamwork mentality. It keep everyone accountable and connected without being invasive. The Schedule Fly crew are committed to their product and live it through their customer support as well as involvement in the restaurant industry as a whole.

Haven't found one yet. It is simplistic, functional and thorough by design, happy customer for several years now.

You can swap shifts by sending the swap to one person or offering it to all staff. All shift changes are approved by management via smartphone or computer and real time alerts are sent out. Your schedule is posted on Schedulefly and all employees contact info is literally at your fingertips. Awesome way to staff and organize efficiently.

Schedulefly is the absolute easiest, most obviously simple scheduling software for a restaurant EVER. It never misses a text to anyone, it always stays right on time. There are no complications if you have whatever kind of phone, Schedulefly works. You could have a flip phone from 2008, have no fear...Schedulefly is going to still send you real time notifications and send real time notifications to the management team.

The only thing I wish was that Schedulefly had more of a following. They put HotSchedules to shame, Schedulicity to shame, etc. Unfortunately, both of those software systems tend to be used more which I think is a shame.

The team at Schedulefly are always available and very easy to get in touch with. They are very responsive and I have not ever had an issue that wasn't resolved very quickly. This is my favorite scheduling software because it gives you the ability to do everything you need it to do without paying for a bunch of options that you will never use.

Ease of use and function. Very simple to use and allows you to get the information you need.

I cannot think of anything that has been a con with this software. It is very easy to use and gives me all of the information that I want.

Used it for 12 years with no issues,love the product, cost and service

Ease of use, affordable and excellent customer service (which is rarely needed)

We have had no downside with this product

Ease of use, simple interface, easy functionality

At times too simple, and difficult to shift between multiple locations/

I really like how it easy it is to create very unique schedule that caters to the business needs. The website makes it easy for employees to trade shifts and stay connected to allow everyone to be aware of upcoming events.

I don’t really have anything negative to say about the software, all around very helpful.

The interface, usability, various tools to utilize - all combine to give an outstanding platform for both our managers and the employees. All 10 of our restaurants use ScheduleFly and we can’t imagine our work life without it. Scheduling was surveyed as one of the worst things our managers had to deal with - this software changed that.

Extremely easy to use. It is versatile, as everything can be done on the fly via a smartphone.

Can’t think of any. It is a well-rounded product from the software to customer support.

We have been able to lower labor cost, increase the ease of distribution of training documents, communicate with staff members on an official platform, and made scheduling easy!

ScheduleFly is easy to use, customer service is fantastic and employees love the simple interface. I have used this software across 13 restaurants at one time and the benefits for labor cost are incredible!

There is nothing that I don't like! ScheduleFly is amazing!

Schedulefly allows our managers to focus on other tasks besides changing and managing schedules. The staff can be responsible for their own changes, etc...

Not only has our FOH staff enjoyed the product, the BOH staff also has really welcomed the different options of managing their schedules on their mobile devices.

I wish it was compatible with our POS system to help manage early clock-in times.

I have been using schedulefly for years and really appreciate how Intuitive and reliable the product is.

Schedulefly is incredibly easy to use and the customer support is top notch.

I wish there was an app for schedulefly and that you could upload photos to the message wall.

It let me know if there are shift trades so I know what who is working everyday.

It is very user friendly. I never have any problems showing people the ins and out of this product.

Not sure I can come up with a con. I does exactly what I need it to do in a clean and simple manner.

Allows me to know who is working on a day to day, keeps ask offs organized in one place, allows me to communicate with anyone of our many employees from one platform

I really cannot think of any cons to what they are doing. The price and product are worth the value and support they bring to the table

The software is simple to use and straight to the point. Not to mention the leadership of the company is hands-on with their customers vs The Other Guys, who employ random individuals who come and go like the wind.

Schedulefly keeps it simple! Very easy to use!

I would prefer a bonafide app but thats me being picky! :-)

I love the commitment that we feel from Wil and the ScheduleFly staff. They make you feel like you're an old friend. They are in this business for the right reason, to make people's lives better and more efficient, and it shows. We love the crew at ScheduleFly!

As the Communications Director, I love being able to easily send along exciting updates to all of our staff, via text or email. ScheduleFly makes it easy for me to communicate with each of our restaurant concepts. From what I've heard from the folks that do scheduling, they love the software too.

Can't think of a thing! Everything about it is pretty seamless.

It enables our users to do everything...time off requests, schedule availability and approvals are crystal clear and easily managed by our managers and staff.

No issues at all...it really fulfills all of our needs.

I would highly recommend.

This software is extremely functional and easy to use. It is great when scheduling for multiple venues.

I cant think of anything, any issues customer service rectifies in a timely manner.

This product is so easy to use :) It makes scheduling a breeze. I love that I can copy shift and weeks. I also love that we can keep track of people b-days. WE love to celebrate our employees!!!

Scheduling is tedious task. It requires patience and attention. SF makes all this easy, but I still have to do it.... I wish I did not !!

Amazing customer support.

Really user friendly, and many more functions than just scheduling.

N/A This software will keep you from so many scheduling headaches.

-familiarity -click on employee and get contact info -company messaging

The process of making a schedule I have found to be very inefficient

Labor is in line

Easy ... detailed ... and efficient Great software

None ... this software is simple and has kept our payroll low

Super easy to use and train the staff to use.

Nothing...everything is user friendly and easy to use!