All Schedulefly Reviews

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User Profile

Scott

Verified reviewer

Restaurants, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Best Scheduling Software for the money!

The team at Schedulefly are always available and very easy to get in touch with. They are very responsive and I have not ever had an issue that wasn't resolved very quickly. This is my favorite scheduling software because it gives you the ability to do everything you need it to do without paying for a bunch of options that you will never use.

PROS

Ease of use and function. Very simple to use and allows you to get the information you need.

CONS

I cannot think of anything that has been a con with this software. It is very easy to use and gives me all of the information that I want.

Dave

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Simply Amazing!

We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team!

PROS

Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager.

CONS

Honestly, I haven't found an issue with the service

Ivy

Entertainment, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2019

Nice and simple, but maybe too simple?

One of our department heads had experience with this software from another job, and he was allowed to use it at our venue although the rest of our team uses Homebase. That manager obviously loved Schedulefly, but the rest of our department heads did not prefer Schedulefly. The manager has since moved away and we will be discontinuing the use of Schedulefly altogether.

PROS

This is a very stripped down scheduling solution with a low-tech feel. I love the daily crib-sheet emails, showing the scheduled staff in a very simple text-based format. I think that the way employees can be grouped by the roles they fill is much more intuitive and user friendly than with other solutions like T-Sheets or Homebase. I like that the cost is not based on the number of active users.

CONS

Because our theater uses project-based cost accounting, it's frustrating that I cannot assign a customer or job code to a given shift. I prefer a solution with an integrated time-clock function. I think you can get a time clock with schedulefly, but it comes at an additional charge.

Kiersten

Restaurants, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

We schedule between 55 and 60 employees each week and schedulefly has enabled us to com

Effective and effortless scheduling, happier and well-scheduled employees, excellent customer support, easy communication with our team.

PROS

We schedule between 55 and 60 employees each week and Schedulefly has enabled us to communicate with them effectively and effortlessly. It allows us the ability to partner with them in working their schedules and provides them the opportunity to engage with their fellow brigade members to give and pick up schedules. We have used Scheduelfly for ten years and have been extremely happy with the product and even more so with the support we have received from the Schedulefly team.

CONS

Other scheduling programs work in tandem with specific POS systems which is not the route Schedulefly has taken. This would enable realtime labor numbers however, we have found our POS system will do that based on clock-ins rather than the schedule which is even more accurate. Therefore, we are able to use Schedulefly for the purposes that we purchase it....scheduling and allow the POS system to do what we purchased it for.

Leigh

Building Materials, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

By far the best I have ever used....

You can swap shifts by sending the swap to one person or offering it to all staff. All shift changes are approved by management via smartphone or computer and real time alerts are sent out. Your schedule is posted on Schedulefly and all employees contact info is literally at your fingertips. Awesome way to staff and organize efficiently.

PROS

Schedulefly is the absolute easiest, most obviously simple scheduling software for a restaurant EVER. It never misses a text to anyone, it always stays right on time. There are no complications if you have whatever kind of phone, Schedulefly works. You could have a flip phone from 2008, have no fear...Schedulefly is going to still send you real time notifications and send real time notifications to the management team.

CONS

The only thing I wish was that Schedulefly had more of a following. They put HotSchedules to shame, Schedulicity to shame, etc. Unfortunately, both of those software systems tend to be used more which I think is a shame.

User Profile

Anastacia

Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2019

Easy and Simple program for scheduling

Schedulefly allows the entire team to see their schedule and know which of their coworkers are working. It helps when you are trying to find shift trades to see who is working when and who might be able to take your shift. Its clean and straight forward, making it easy to learn quickly.

PROS

Its very simple and straightforward as an employee to see your schedule and trade shifts. You can view what your schedule is weekly, and see the schedule for the entire team. I like the feature that allows you to see who is working right when you look. Its easy to pick up shifts as Schedulefly will email all employees when a shift is posted, and in the email there is a button that takes you to the webpage to pick up the shift.

CONS

There are not a ton of different features for Schedulefly, but as an employee, it fits my needs.

Josh

Restaurants, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Running ScheduleFly in a College Bar

PROS

Ease of use, simple interface, easy functionality

CONS

At times too simple, and difficult to shift between multiple locations/

Dustin

Verified reviewer

Restaurants, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Really helpful online scheduling

PROS

I really like how it easy it is to create very unique schedule that caters to the business needs. The website makes it easy for employees to trade shifts and stay connected to allow everyone to be aware of upcoming events.

CONS

I don’t really have anything negative to say about the software, all around very helpful.

User Profile

Aaron

Verified reviewer

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Go With The GOOD GUYS!

The software is simple to use and straight to the point. Not to mention the leadership of the company is hands-on with their customers vs The Other Guys, who employ random individuals who come and go like the wind.

PROS

Schedulefly keeps it simple! Very easy to use!

CONS

I would prefer a bonafide app but thats me being picky! :-)

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Absolutely love!

PROS

This was my absolute favorite scheudling software. A lot of the places I have worked for use this software and it has never given me any issues.

CONS

I personally do not dislike anything about this software, its very easy to use. High functionality and sends texts as well.

Jessie

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

ScheduleFly is the best - we highly recommend them!

We became more organized and efficient!

PROS

The software is extremely easy to use, but also comprehensive in its scope. It takes care of our scheduling (obviously), but also our staff communication & messaging. It even helps us track staff birthdays! We have several restaurants and it is easy to toggle between them - another plus!

CONS

Really, I can not think of one negative. We are looking forward to growing with them as we add more restaurants.

Vanessa

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2023

Schedulefly

PROS

Once you get the hang of it, it is a great tool for forecasting and making efficient schedules

CONS

Getting to know the layout of the software was my only con but once I was familiar it was easy to use

Vendor Response

Thnk you for taking the time to write a review, Vanessa! If you every need anything, I can be reached at wbrawley@schedulefly.com. - Wil, Co-Owner, Schedulefly

Replied January 2023

Felicia

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great product!

PROS

Schedulefly allows for seamless employee scheduling. Tracking employee shift changes are the best used tools for our team. We can approve or deny the trade and hold staff accountable for following protocols.

CONS

I wish this software had a customized app for iphones, but otherwise we really enjoy the product.

Jennifer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

I'm a manager and use schedule fly daily.

PROS

We hire an average of 150 people to our team for summer, it is the only way to keep track, forecast payroll budget and communicate our day to day needs. I like that we keep our staff accountable and proactive.

CONS

For me the flaws are with the proper use and staff. I think a better tutorial on the payroll forecasting functions would be helpful

Claire

Restaurants, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Schedulefly Review

PROS

I love how easy schedulefly is to use. Training new hires to use the website is seamless and so straightforward. It makes time off requests so easy to schedule around. It’s just an awesome website to help communicate with staff.

CONS

I haven’t really had any issues with schedulefly so far. A full app would be cool!

Meherwan

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Amazing customer support, easy to use, intuitive.

PROS

Does one thing and does it well which is scheduling. So it's not bloated with add-on features or functionality making it simple to use even for non-tech savvy users.

CONS

Navigating dates in the reports screen takes too many steps. Needs to be simpler to select a date range to run a report.

Molly

Restaurants, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

We love ScheduleFly!

I love the commitment that we feel from Wil and the ScheduleFly staff. They make you feel like you're an old friend. They are in this business for the right reason, to make people's lives better and more efficient, and it shows. We love the crew at ScheduleFly!

PROS

As the Communications Director, I love being able to easily send along exciting updates to all of our staff, via text or email. ScheduleFly makes it easy for me to communicate with each of our restaurant concepts. From what I've heard from the folks that do scheduling, they love the software too.

CONS

Can't think of a thing! Everything about it is pretty seamless.

User Profile

Ross

Verified reviewer

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Schedulefly...making schedule management easy

PROS

It enables our users to do everything...time off requests, schedule availability and approvals are crystal clear and easily managed by our managers and staff.

CONS

No issues at all...it really fulfills all of our needs.

Gina

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

I love schedulefly

I would highly recommend.

PROS

This software is extremely functional and easy to use. It is great when scheduling for multiple venues.

CONS

I cant think of anything, any issues customer service rectifies in a timely manner.

Angela

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

SFis a great service. It offers busy people and easy to use platform for my team to stay connected!!

PROS

This product is so easy to use :) It makes scheduling a breeze. I love that I can copy shift and weeks. I also love that we can keep track of people b-days. WE love to celebrate our employees!!!

CONS

Scheduling is tedious task. It requires patience and attention. SF makes all this easy, but I still have to do it.... I wish I did not !!

Jacob

Restaurants, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Schedulefly...save time and money!

Amazing customer support.

PROS

Really user friendly, and many more functions than just scheduling.

CONS

N/A This software will keep you from so many scheduling headaches.

William

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Good to be back!

PROS

-familiarity -click on employee and get contact info -company messaging

CONS

The process of making a schedule I have found to be very inefficient

Chris

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Rockefeller / Primo / Captain Kidd’s

Labor is in line

PROS

Easy ... detailed ... and efficient Great software

CONS

None ... this software is simple and has kept our payroll low

Drea

Restaurants, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

We love schedule fly!!!

PROS

Super easy to use and train the staff to use.

CONS

Nothing...everything is user friendly and easy to use!

aj

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

best scheduling tool

PROS

super easy to use, customer support is top notch!

CONS

i would not change a thing!!!!!!!!!!!!!!

Showing 1 - 25 of 93 Reviews