All Schedulefly Reviews
1-25 of 93 Reviews
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Scott
Verified reviewer
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Best Scheduling Software for the money!
The team at Schedulefly are always available and very easy to get in touch with. They are very responsive and I have not ever had an issue that wasn't resolved very quickly. This is my favorite scheduling software because it gives you the ability to do everything you need it to do without paying for a bunch of options that you will never use.
PROSEase of use and function. Very simple to use and allows you to get the information you need.
CONSI cannot think of anything that has been a con with this software. It is very easy to use and gives me all of the information that I want.
Dave
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Simply Amazing!
We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team!
PROSSchedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager.
CONSHonestly, I haven't found an issue with the service
Ivy
Entertainment, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2019
Nice and simple, but maybe too simple?
One of our department heads had experience with this software from another job, and he was allowed to use it at our venue although the rest of our team uses Homebase. That manager obviously loved Schedulefly, but the rest of our department heads did not prefer Schedulefly. The manager has since moved away and we will be discontinuing the use of Schedulefly altogether.
PROSThis is a very stripped down scheduling solution with a low-tech feel. I love the daily crib-sheet emails, showing the scheduled staff in a very simple text-based format. I think that the way employees can be grouped by the roles they fill is much more intuitive and user friendly than with other solutions like T-Sheets or Homebase. I like that the cost is not based on the number of active users.
CONSBecause our theater uses project-based cost accounting, it's frustrating that I cannot assign a customer or job code to a given shift. I prefer a solution with an integrated time-clock function. I think you can get a time clock with schedulefly, but it comes at an additional charge.
Kiersten
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
We schedule between 55 and 60 employees each week and schedulefly has enabled us to com
Effective and effortless scheduling, happier and well-scheduled employees, excellent customer support, easy communication with our team.
PROSWe schedule between 55 and 60 employees each week and Schedulefly has enabled us to communicate with them effectively and effortlessly. It allows us the ability to partner with them in working their schedules and provides them the opportunity to engage with their fellow brigade members to give and pick up schedules. We have used Scheduelfly for ten years and have been extremely happy with the product and even more so with the support we have received from the Schedulefly team.
CONSOther scheduling programs work in tandem with specific POS systems which is not the route Schedulefly has taken. This would enable realtime labor numbers however, we have found our POS system will do that based on clock-ins rather than the schedule which is even more accurate. Therefore, we are able to use Schedulefly for the purposes that we purchase it....scheduling and allow the POS system to do what we purchased it for.
Leigh
Building Materials, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
By far the best I have ever used....
You can swap shifts by sending the swap to one person or offering it to all staff. All shift changes are approved by management via smartphone or computer and real time alerts are sent out. Your schedule is posted on Schedulefly and all employees contact info is literally at your fingertips. Awesome way to staff and organize efficiently.
PROSSchedulefly is the absolute easiest, most obviously simple scheduling software for a restaurant EVER. It never misses a text to anyone, it always stays right on time. There are no complications if you have whatever kind of phone, Schedulefly works. You could have a flip phone from 2008, have no fear...Schedulefly is going to still send you real time notifications and send real time notifications to the management team.
CONSThe only thing I wish was that Schedulefly had more of a following. They put HotSchedules to shame, Schedulicity to shame, etc. Unfortunately, both of those software systems tend to be used more which I think is a shame.
Anastacia
Verified reviewer
Food & Beverages, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2019
Easy and Simple program for scheduling
Schedulefly allows the entire team to see their schedule and know which of their coworkers are working. It helps when you are trying to find shift trades to see who is working when and who might be able to take your shift. Its clean and straight forward, making it easy to learn quickly.
PROSIts very simple and straightforward as an employee to see your schedule and trade shifts. You can view what your schedule is weekly, and see the schedule for the entire team. I like the feature that allows you to see who is working right when you look. Its easy to pick up shifts as Schedulefly will email all employees when a shift is posted, and in the email there is a button that takes you to the webpage to pick up the shift.
CONSThere are not a ton of different features for Schedulefly, but as an employee, it fits my needs.
Josh
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Running ScheduleFly in a College Bar
Ease of use, simple interface, easy functionality
CONSAt times too simple, and difficult to shift between multiple locations/
Dustin
Verified reviewer
Restaurants, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Really helpful online scheduling
I really like how it easy it is to create very unique schedule that caters to the business needs. The website makes it easy for employees to trade shifts and stay connected to allow everyone to be aware of upcoming events.
CONSI don’t really have anything negative to say about the software, all around very helpful.
Aaron
Verified reviewer
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Go With The GOOD GUYS!
The software is simple to use and straight to the point. Not to mention the leadership of the company is hands-on with their customers vs The Other Guys, who employ random individuals who come and go like the wind.
PROSSchedulefly keeps it simple! Very easy to use!
CONSI would prefer a bonafide app but thats me being picky! :-)
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Absolutely love!
This was my absolute favorite scheudling software. A lot of the places I have worked for use this software and it has never given me any issues.
CONSI personally do not dislike anything about this software, its very easy to use. High functionality and sends texts as well.
Jessie
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
ScheduleFly is the best - we highly recommend them!
We became more organized and efficient!
PROSThe software is extremely easy to use, but also comprehensive in its scope. It takes care of our scheduling (obviously), but also our staff communication & messaging. It even helps us track staff birthdays! We have several restaurants and it is easy to toggle between them - another plus!
CONSReally, I can not think of one negative. We are looking forward to growing with them as we add more restaurants.
Vanessa
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2023
Schedulefly
Once you get the hang of it, it is a great tool for forecasting and making efficient schedules
CONSGetting to know the layout of the software was my only con but once I was familiar it was easy to use
Vendor Response
Thnk you for taking the time to write a review, Vanessa! If you every need anything, I can be reached at wbrawley@schedulefly.com. - Wil, Co-Owner, Schedulefly
Replied January 2023
Felicia
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great product!
Schedulefly allows for seamless employee scheduling. Tracking employee shift changes are the best used tools for our team. We can approve or deny the trade and hold staff accountable for following protocols.
CONSI wish this software had a customized app for iphones, but otherwise we really enjoy the product.
Jennifer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
I'm a manager and use schedule fly daily.
We hire an average of 150 people to our team for summer, it is the only way to keep track, forecast payroll budget and communicate our day to day needs. I like that we keep our staff accountable and proactive.
CONSFor me the flaws are with the proper use and staff. I think a better tutorial on the payroll forecasting functions would be helpful
Claire
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Schedulefly Review
I love how easy schedulefly is to use. Training new hires to use the website is seamless and so straightforward. It makes time off requests so easy to schedule around. It’s just an awesome website to help communicate with staff.
CONSI haven’t really had any issues with schedulefly so far. A full app would be cool!
Meherwan
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Amazing customer support, easy to use, intuitive.
Does one thing and does it well which is scheduling. So it's not bloated with add-on features or functionality making it simple to use even for non-tech savvy users.
CONSNavigating dates in the reports screen takes too many steps. Needs to be simpler to select a date range to run a report.
Molly
Restaurants, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
We love ScheduleFly!
I love the commitment that we feel from Wil and the ScheduleFly staff. They make you feel like you're an old friend. They are in this business for the right reason, to make people's lives better and more efficient, and it shows. We love the crew at ScheduleFly!
PROSAs the Communications Director, I love being able to easily send along exciting updates to all of our staff, via text or email. ScheduleFly makes it easy for me to communicate with each of our restaurant concepts. From what I've heard from the folks that do scheduling, they love the software too.
CONSCan't think of a thing! Everything about it is pretty seamless.
Ross
Verified reviewer
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Schedulefly...making schedule management easy
It enables our users to do everything...time off requests, schedule availability and approvals are crystal clear and easily managed by our managers and staff.
CONSNo issues at all...it really fulfills all of our needs.
Gina
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
I love schedulefly
I would highly recommend.
PROSThis software is extremely functional and easy to use. It is great when scheduling for multiple venues.
CONSI cant think of anything, any issues customer service rectifies in a timely manner.
Angela
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
SFis a great service. It offers busy people and easy to use platform for my team to stay connected!!
This product is so easy to use :) It makes scheduling a breeze. I love that I can copy shift and weeks. I also love that we can keep track of people b-days. WE love to celebrate our employees!!!
CONSScheduling is tedious task. It requires patience and attention. SF makes all this easy, but I still have to do it.... I wish I did not !!
Jacob
Restaurants, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Schedulefly...save time and money!
Amazing customer support.
PROSReally user friendly, and many more functions than just scheduling.
CONSN/A This software will keep you from so many scheduling headaches.
William
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Good to be back!
-familiarity -click on employee and get contact info -company messaging
CONSThe process of making a schedule I have found to be very inefficient
Chris
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Rockefeller / Primo / Captain Kidd’s
Labor is in line
PROSEasy ... detailed ... and efficient Great software
CONSNone ... this software is simple and has kept our payroll low
Drea
Restaurants, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
We love schedule fly!!!
Super easy to use and train the staff to use.
CONSNothing...everything is user friendly and easy to use!
aj
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
best scheduling tool
super easy to use, customer support is top notch!
CONSi would not change a thing!!!!!!!!!!!!!!