--- title: "ShiftCare Software Reviews, Demo & Pricing - 2026" description: "Review of ShiftCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scheduling/shiftcare-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Nurse Scheduling Software](https://www.softwareadvice.com/nurse-scheduling/) / ShiftCare Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/shiftcare-profile/alternatives/) # ShiftCare Review From $8-$20/month Free trial 4 plans Wondering if ShiftCare is right for your organization? Our Nurse Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ShiftCare 4.6 [(196)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) Pricing Starting at $8.00 per user per month ### About ShiftCare ShiftCare is care management software for disability, aged care, home care and allied health providers. Rostering, care notes, claims, invoicing and pay run in one system, with AI that spots problems early and leaves every decision to the provider's team. More than 8,000 providers in Australia, the United States, Canada and the United Kingdom run on ShiftCare. Founded in 2015, ShiftCare is headquartered in Sydney, Australia. Learn more at shiftcare.com Wondering if ShiftCare is right for your organization? Our Nurse Scheduling Software selection experts can help you in 15 minutes or less. ## ShiftCare User Interface ## Popular ShiftCare Alternatives Main Product ShiftCare 4.6 [(185)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.40Value for money - 4.65Customer support - 4.41Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4349)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.40Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4169)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.44Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [splose](https://www.softwareadvice.com/long-term-care/splose-profile/) 4.5 [(34)](https://www.softwareadvice.com/long-term-care/splose-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.44Value for money - 4.30Customer support - 4.29Functionality Pricing Starting at A$30.00 per month Get Price ## ShiftCare Pricing and Plans ShiftCare has four plans. Basic is $8.00/user/mo billed monthly. Professional is $13.00/user/mo billed monthly. Premium is $20.00/user/mo billed monthly. Custom Pricing is custom-priced. Free trial Basic $8.00 per user, per month Everything in one place, so nothing gets missed. Basic plan includes: - Submit Progress Notes - Manage Team Availability - Time & Attendance - Caregiver App - Staff Scheduling Professional $13.00 per user, per month Spots the problems before they cost you money. Professional plan includes: - All Basic Features - Generate Invoices - Job Board - Advanced Staff Rostering - Teams Premium $20.00 per user, per month Handles the paperwork and flags what needs attention. Premium plan includes: - All Pro features - Custom Forms - Advanced Incident Management - Client Signatures - Publish Shifts - Track Client Funds Custom Pricing Contact vendor for details Custom Pricing plan includes: - Advanced Workforce Management - Custom Pay Rules and Agreements - Multi Entity Account Hierarchy - Franchise and Group Configuration - Single Sign On Security (SSO) NEW - Open API and Payroll, Billing, and EVV Integrations - Guided Implementation Support - Dedicated Customer Success Manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does ShiftCare pricing compare to alternatives? ShiftCare's starting price is $8.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | ShiftCare4.6[(196)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) | $8.00 /user/mo | Available | Not available | 4.4 | | [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)4.8[(4,349)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) | Pricing available upon request | Available | Not available | 4.8 | | [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) | $29.00 /mo | Available | Available | 4.5 | | [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)4.7[(4,169)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) | $10.00 /user/mo | Available | Available | 4.5 | | [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)4.6[(1,490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) | $39.00 /mo | Available | Not available | 4.4 | ShiftCare4.6[(196)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) * * * Starting price $8.00 /user/mo Free trial Available Free version Not available Value For Money 4.4 - [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)4.8[(4,349)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.8 - [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Available Value For Money 4.5 - [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)4.7[(4,169)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) * * * Starting price $10.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)4.6[(1,490)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) * * * Starting price $39.00 /mo Free trial Available Free version Not available Value For Money 4.4 ## ShiftCare Features - Popular features found in Nurse Scheduling Online Scheduling Payroll Management Shift Scheduling Shift Swapping Vacation/Leave Tracking - More features of ShiftCare Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Assessment Management Attendance Tracking Automated Scheduling Billing & Invoicing Calendar Management Caregiver Management Care Plan Management Charting Chat/Messaging Claims Management Client Management Client Portal Clock In/Out Communication Management Compliance Management Contact Database Contact Management Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Document Management Document Storage Electronic Signature Employee Management Employee Portal EMR/EHR Financial Management Forecasting For Healthcare For Long Term Care Forms Management Generative AI Geriatric Care GPS HIPAA Compliant Home Health Care Management Incident Management Invoice Management Lead Management Live Chat Medical Billing Medical History Records Medication History Medication Management Messaging/Shift Dispatching Mobile Access Mobile Alerts Monitoring Multi-Location Overtime Calculation Patient Communications Patient Engagement Patient Management Patient Records Management Physician Management Point of Care System Predictive Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Records Management Reminders Reporting & Statistics Role-Based Permissions Scheduling Self Service Portal Sick Leave Tracking Skills Tracking Staff Management Task Management Task Progress Tracking Task Scheduling Third-Party Integrations Time Clock Time Off Requests Timesheet Management Time Tracking by Client User Management Visit Verification Workflow Management ## ShiftCare Integrations Xero Integration rated 4.6 from 53 reviews Viventium Software Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review MYOB Integration rated undefined from -1 review Employment Hero Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review See all 10 integrations ## ShiftCare User Reviews ## ShiftCare customer ratings - Overall rating: 4.6/5 - Total reviews: 196 ### Rating distribution - 5 stars: 135 reviews (69%) - 4 stars: 48 reviews (24%) - 3 stars: 8 reviews (4%) - 2 stars: 2 reviews (1%) - 1 star: 3 reviews (2%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.4/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- ### Easy-to-Use NDIS Software with Great Support, but Premium Features Cost Extra - Overall rating: 5/5 - Reviewer: Admin 0. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered I use ShiftCare for my NDIS business to manage invoices, my calendar, notes, and staff timesheets, and to integrate with Xero. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros I find ShiftCare quite cheap and easy, and there’s always someone there to help. It works especially well with the Xero link and direct invoicing. It also helps me with invoices, my calendar, notes, and staff timesheets. Setup was very smooth and easy and didn’t take long. Someone called and set everything up for me over a video conference, and when I have problems, they usually reply within a few minutes. #### Cons I have to pay a premium monthly fee for some features. I wish incident reports and forms were a little cheaper and more accessible to non-premium users. --- ### Helpful AI and Easy Shift Copying for Faster Scheduling - Overall rating: 4/5 - Reviewer: Jakota M. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 1-3 years - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered It allows us to stay up to date with everyones availability #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros I like how helpful the AI is and the ability to copy shifts making it easy to schduele mutiple of the same shifts #### Cons I havnt found anything yet that I dont like --- ### Shift care Huge benifits - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Enjoying the extra side tabs incedent reporting I would not use any thing else Comunication for everyone to see and read #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy all in one app no need to make it complicated for team clients or family That may want to have access tofamily access #### Cons Nothing it secure friendly and so efficent Millage can be tracked Log in and out of shifts Tracking of how our clients are cared --- ### Shiftcare - value for a small business - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the user interface, reports, as well as the ability to customise how you view each month. It is also nice and simple to set up and add new clients. As a small business it is fit for purpose. #### Cons What I would like to see more of from Shiftcare, is a platform access option that enables sole traders to utilise it. Currently you must pay for a minimum number of staff, regardless of whether it is used or not. Unfortunately in this economy, it is difficult as a healthcare provider to meet your overheads given the volatility of the system. --- ### Generally positive experience - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Consistently improving and looks to actively implement customer feedback on a regular basis. Customer service and response time to contact is prompt, and the AI assistant functionality works well. #### Cons Lack of ability to set different times zones for national providers adds a degree of difficulty to rostering that could seemingly be easily avoided. Hopefully an improvement that could be added in the future. --- ### Sceptical at first, but turns out i love it! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The ShiftCare app is good value for money and turns out its quite easy to use, im not very good with technology to be honest, but i have been able to wrap my head around it fairly well. It really helps to streamline my rostering and i like that at the end of each week i can create a billing report for each client to utilise to simplify doing invoices to! It is especially useful to be able to have staff clock in and out and know that they cant clock out late if they aren't actually still at the shift. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good value for money. love that i can put a appointment note in a client shift booking so that staff know what to expect when they arrive and i find that makes it so that staff cant claim they didnt know. customer support has been quite good to, loads better than xero, i really appreciate that any time of day/night i get a repsonse to my panicked seek help questions. Recently unfortunately a staff member receieved a text about her shiftcare app faulting and she clicked the link within the text, sadly that was a scam/phishing text, buttttt ShiftCare picked up on it extremely fast, it was wild, i had notification within a few minutes that something had happened and they promptly had the staff reset passwords etc and no data or information was accessed - i feel because the response was so fast. so the security is great to. I was really sceptical initially, but am loving it. #### Cons I have had some difficulties syncing it with xero, but there is a good chance that's on me. It is also infuriating that as business owner, by "admin" account cant actually use the app on mobile, honestly that is daft. in order to do that you need to create an extra account (with a different email) and that account then uses up a spot within the subscription, i do feel this should be rectified. --- ### ShiftCare customer review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My experience has been good so far I would recommend it to anyone who is considering a software or a system to help them manage their NDIS company it helps us with customers appointments reminders and communication with our employees and other staff paperwork management which is a very good tool to keep track of workers paperwork #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that it’s functional and easy to use from admin side and easy to use by workers through the app, made life easier as a business manager #### Cons It can often be quite challenging to obtain a comprehensive price guide and the full breakdown of line items for the NDIS. Many participants and service providers find that the information is not always straightforward to access, and even when it is available, it can be confusing or time‑consuming to interpret. The price guide is an essential resource for understanding the costs of supports, planning budgets, and ensuring that services are billed correctly, so any difficulty in accessing or navigating it can create frustration. Having clear, easily accessible line items and pricing details is crucial for both effective planning and compliance with the scheme. --- ### Good features - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The scheduling function is great although can be frustrating at times. It makes sense and is relatively easy to use. The app is handy and simple to view. #### Cons Changing shifts can be a bit clunky at times - if there are multiple shifts on the same day for the same worker. --- ### Shiftcare Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, my experience with ShiftCare has been positive. It supports our day-to-day operations well, particularly rostering and managing client information. However, ongoing changes to the system without clear advance communication can be frustrating, as we often discover them while completing routine tasks. Better communication about updates and their impact would make the experience much smoother. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I like most about ShiftCare is having rostering, client information, progress notes and staff communication in one place. The rostering functionality makes it easier to coordinate shifts, identify gaps in coverage and manage changes. Having everything connected gives us better oversight of day-to-day operations and reduces administration. #### Cons The main drawback for us is the workaround required for billing SIL properties. It adds administrative steps and complexity when managing shared supports and individual participant billing. A more streamlined, purpose-built SIL billing process would save time and reduce the risk of errors. --- ### Good for roster structure and invoices. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, ShiftCare is an acceptable software solution for managing a disability support business. It offers useful features, particularly for rostering and invoicing. However, there is still room for improvement, especially regarding app performance, reliability and technical issues. I would rate my overall experience 3 out of 5 stars. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The rostering and invoicing features are the most useful aspects of ShiftCare. They make it easier to manage staff schedules, organise shifts, track working hours and generate invoices. These features help streamline daily business operations and save time on administrative tasks. #### Cons There are still some bugs and technical issues within the app that can affect the overall user experience. Some features do not always work as expected, and occasional glitches can make everyday tasks frustrating. Improving the app's stability and fixing these issues would make a big difference. --- Showing 1 - 10 of 196 Reviews [See All Reviews](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) ## ShiftCare Popular Comparisons [Google Calendar vs ShiftCare](https://www.softwareadvice.com/scheduling/google-calendar-profile/vs/shiftcare/)[Connecteam vs ShiftCare](https://www.softwareadvice.com/hr/connecteam-profile/vs/shiftcare/)[splose vs ShiftCare](https://www.softwareadvice.com/medical/shiftcare-profile/vs/splose/)[Acuity Scheduling vs ShiftCare](https://www.softwareadvice.com/medical/acuity-profile/vs/shiftcare/) [Compare All Alternatives](https://www.softwareadvice.com/medical/shiftcare-profile/alternatives/) ## Other Top Recommended Nurse Scheduling Software [UKG Ready](https://www.softwareadvice.com/product/419228-UKG-Ready/) **4.2** (1153) Recently recommended **0** times [Deputy](https://www.softwareadvice.com/project-management/deputy-profile/) **4.6** (775) Recently recommended **0** times [ShiftWizard](https://www.softwareadvice.com/hr/shiftwizard-profile/) **4.4** (723) Recently recommended **0** times [Noterro](https://www.softwareadvice.com/medical/soap-vault-profile/) **4.8** (626) Recently recommended **0** times Stuck Between Options? 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