ShiftPlanning is a cloud-based workforce management and employee scheduling solution that helps managers to communicate with their employees as well as manage project schedules, documentation and payroll. It caters to clients across various segments such as technology, transport, e-commerce and service.

ShiftPlanning is composed of four key modules viz. scheduling, time clock, payroll and human resource. The scheduling feature allows users to automatically create schedules as well as import schedules from third-party applications.

The time clock module allows managers to track and control employee check-ins and check-outs. The payroll module allows for processing payrolls based on employee timesheets which can be pulled out in real-time and exported for further analysis. The solution also keeps track of human resources (HR) documentation, training and vacation days for employees and more. The solution offers API framework and integrates with third-party calendar management applications.

Support is available via phone and live chat.

Scheduling
Scheduling

Scheduling

Time clock

Time clock

Payroll management

Payroll management

Mobile access

Mobile access

Supported Operating System(s):

Web browser (OS agnostic)



219 Reviews of Humanity (formerly ShiftPlanning)

Overall rating

4.5 / 5 stars

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

December 2018

Good, User friendly program with Excellent support!

Pros

As User and not an Administrator, I would say that what I like best about this software is that it is user friendly. It makes picking up shifts for my job easy. And I like that I get notifications when there is availability.
When I schedule myself a for a shift and I have had to drop a shift when something comes up or I accidentially pick a shift that I cannot work. I can immediately notify my supervisors, and it will make the shift available to others to pick up.
I love that management can communicate with us and tell us what is going on. We can share and download files.
This is the perfect program for the company that I currently am working with.

Cons

It has been hard to find something i really dont like about Humanity. Although I would like the ability to message my supervisor or coworkers through the app rather than email.

Review Source: Capterra

Richard from Mark’s Mattress Outlet

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Easy to navigate

Pros

Program is easy to navigate, customizable and user friendly

Cons

Some areas require full screen view in order to accomplish task (scheduling)

Review Source: Capterra

India from University of Indianapolis

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

December 2018

Application for Medical scheduling limited.

Pros

This application is easy to understand and to use. The front end process of loading participants is time consuming but easy to do. The ability of team members to access their schedules in one web based app is appealing and the application seems secure from both internal and external threats.

Cons

The app is useful for straightforward scheduling but complex-overlapping shifts or coverage by the same entity in more than one role is not well supported. You could create a workaround by assigning pseudonyms for secondary roles but there are probably better suited applications of you need this level of complexity

Review Source: GetApp

Manny from Convo Communications

Number of employees:  201-500 employees

Ease-of-use

Value for money

Functionality

December 2018

Does the Job

Pros

It is what it is... shift planning. Nothing more, nothing less. It's notification features are robust as it includes email and text reminders, which is a plus if the shifts vary often for each person.

Cons

Feels like we have to get another software for a specific need... I'm the kind that prefer to have less software doing more work so less places for me to go to.

Review Source: GetApp

Malecia from Contracting Everywhere

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Need Help Scheduling?

I've used Humanity with Lyft and my current temp job and so far so good.

Pros

I love how easy this software is to use and how I can access everything that I need to whether that be my schedule, message board or managers.

Cons

There's nothing that I don't like about this software. I do wish though that at the end of each work week that it would tally up your hours worked for you.

Review Source: Capterra

Roger from Cost Plus World Market

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Has Great Potential

Overall Humanity is a decent enough software that has a few issues to be worked out like any other software. It's a very good tool for employers who have very large numbers of employees.

Pros

This software is used by Loft 310 in the entertainment district where I worked with executive chef . I liked the ability to check and confirm shifts while being able to keep track of my hours

Cons

What I don't like about this app is that there are some functions like messaging co workers, you cannot do. You have to log into the website. If they were able to combine all functions through the app itself, I would have no complaints

Review Source: Capterra

Brooke D. from Bite Squad

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Humanity Keeps Me Human!

I work as a delivery driver, and our work is pretty solitary. With Humanity I don't have to call in to work to as for available shift hours, I can just simply log into Humanity to see any that need to be picked up and pick them up from the software itself.

Pros

I love the ease of seeing my shift schedule, and being able to see open shifts that I could take.

Cons

I really have no cons regarding this software. It works as intended.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great for retail but not for large teams

Pros

If you have a small business like a restaurant or retail store this system is great. I like the ability to clock in remotely with a picture of the gps location.

Cons

Not very easy to use takes a while to get the hang of it. Also the ability to clock multiple employees in is a let down

Review Source: Capterra

Mark from Boise State University

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Functionality

November 2018

A step in the right direction

A great company to work with and a great tool

Pros

We moved to this product over another because of the additional features. It is so much easier to schedule large number of employees with very unique shift requirements. It handles it great.

Cons

Some of the reporting didn't work initially for our unique circumstances. They have been good to try new things, but it still isn't a 100%.

Review Source: Capterra

Brittany from Animal Hospital of Rowlett

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Works great on PC and mobile app

Pros

Allows you to see yours and co workers schedule anywhere. Also, allows you to request time off anywhere.

Cons

I can't think of anything at the moment.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

November 2018

Love It

Pros

I love Humanity. Very easy to use and figure out, especially when you’re new to it. It’s layout and set up is deceptively simple and feels fairly intuitive. Easy for employers and employees alike.

Cons

A little bit clunky. It could use some updates, like getting rid of useless buttons or redundant clicks.

Review Source: Capterra

Harley from Conduent

Number of employees:  1,001-5,000 employees

Ease-of-use

Customer support

Functionality

November 2018

Moderately good app

Pros

Easy of use
Fast with few glitches
Gps tracking

Cons

no option to manage days offs request (should maybe to trade schedules with other coworkers

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Use it for work

Just started using it and makes me turn on phone when I need to at work.

Pros

Sign in and getting new shifts is easy to understand

Cons

Understanding how to cancel shifts is Abit hard

Review Source: Capterra

Josh from Vossler Media Group

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

October 2018

Good for Shifts

I've used Humanity (Shiftplanning) just for clocking-in and clocking-out each day. It's not very easy to edit mistaken entries, and even more difficult to figure out what the icons mean, and what effect they'll have on my time entries. This is pretty important to have right, since this is how I (and presumably anyone who uses this software) gets paid.

Pros

I like the app (Humanity 01) usability and ease to clock-in and clock-out.

Cons

The software in general is cumbersome and a bit confusing. There are two apps, and the old version seems to work better for my needs. The new app seems to be specific to those who have different "shifts" each day. This seems great for those who need that option, but takes the simplicity away.

Review Source: Capterra

Aaron from Hellofresh

Number of employees:  501-1,000 employees

Ease-of-use

Customer support

Functionality

October 2018

Great product for scheduling!

Pros

Great software for scheduling our team at Hellofresh!

Cons

The software isn’t the same from Android to Apple. Would be nice to make them universal.

Review Source: Capterra

Melania from Moffitt Cancer Center

Number of employees:  5,001-10,000 employees

Ease-of-use

Functionality

September 2018

Humanity is bulit for easy usage

Pros

Very easy to use. Has many features such as accessing your schedule, requesting PTO, allows you to call off from work, It also has a feature to send you reminders of your shift start/end.

Cons

Honestly there isnt anything I dislike about it.

Review Source: Capterra

Harry from Nazareth College

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

Easy

Pros

Very simple and friendly. No clutter in the way of seeing my work schedule.

Cons

none. The program does every thing I need.

Review Source: Capterra

Nicole from 445 media

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Easy to self schedule

Very happy with humanity easy to pick up shifts and drop them if needed self scheduling system is great for virtual call centers remote positions

Pros

Ease of being able to pick up and drop shifts

Cons

Nothing that I can say is a negative about humanity

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

September 2018

The website is great - app isn’t the best

Pros

Makes scheduling simple and requires less effort on the employers as employees can enter their own availability and leave requests. It syncs nicely with google calendar and makes scheduling easier. Employees can easily view their schedules from their mobile device.

Cons

The app doesn’t always work and there has been times when availability was submitted through the app but not recorded by the software. Also, it was a bit difficult to get the hang of in the beginning but becomes easier with use.

Review Source: Capterra

Elizabeth from Blooms Today

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great for scheduling!

We use this for all our scheduling

Pros

I love how easy it is to use for both the employer and the employee. I think its wonderful you can do shift swamp within the program and that it also gives reminders when your shift is about to come up.

Cons

It could be prettier, its a very simple looking application but it works great so we love it!

Review Source: Capterra