Humanity (formerly ShiftPlanning) Software


 

ShiftPlanning is a web-based workforce management and employee scheduling solution. It offers a centralized platform for managers to communicate with their employees, as well as manage scheduling, documentation and payroll.

ShiftPlanning is composed of four modules: scheduling, time clock, payroll and human resources. The scheduling features of the tool allow users to automatically create conflict-free schedules, as well as copy or import schedules from third-party applications.

ShiftPlanning's time clock module allows managers to track and control employee check-ins and check-outs. The payroll module allows for payroll processing based on employee timesheets, which can be pulled out in real-time and exported for further analysis.

This solution also keeps track of human resources (HR) documentation, training and vacation days for employees.

The cloud-based software offers a robust API framework and integrates well with third-party calendar management applications and major social media platforms.

ShiftPlanning caters to clients across various segments such as Uber, Cisco, eBay, Evernote and Wasabi Group.

 

Humanity (formerly ShiftPlanning) - Scheduling
 
  • Humanity (formerly ShiftPlanning) - Scheduling
    Scheduling
  • Humanity (formerly ShiftPlanning) - Time clock
    Time clock
  • Humanity (formerly ShiftPlanning) - Payroll management
    Payroll management
  • Humanity (formerly ShiftPlanning) - Social media integration
    Social media integration
  • Humanity (formerly ShiftPlanning) - Mobile access
    Mobile access
Supported Operating System(s):
Web browser (OS agnostic)

162 Reviews of Humanity (formerly ShiftPlanning)

 

Start your review of Humanity (formerly ShiftPlanning)

Click to start
https://www.softwareadvice.com/scheduling/shiftplanning-review/
Software Advice Reviews (3)
More Reviews (159)

Showing 1-3 of 3

Regus from RTR Inspection Services
Specialty: Contractors
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Shiftplanning Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to keep track of employees shifts. Can list hundreds of different projects and hundreds of employees with many variables on how you can view this information. Keeps you really well organized.

Cons

Sometimes the settings can be confusing as there are a lot of different variations of settings. Also having multiple logins, the settings are confusing.

 
 

skyler from west coast inspection services
Specialty: Contractors
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Shiftplanning, 8/10

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shiftplanning is great for shift organization and personnel tracking. Our employees use it on a day to day basis.

Cons

Lack of interface customization. Other than that, there is isn't much else to complain about. Overall solid product.

 
 

Mark from Evo Rock + Fitness
Specialty: Clubs
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Shiftplanning is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I like the ease of use of Shiftplanning - - it's easy to set-up an employee and to add them to a schedule.

Cons

Not all of the "functions" are where I would expect them to be, but once I learned my way around the website, it's easy to use.

 
 
 
Showing 1-20 of 159

Dustin from Mount Gilead Baptist Church
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Humanity has been a great way for our company to keep everyone on the same page.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use system for scheduling and time keeping.

Pros

The global scheduling and time keeping is great. We like having everything in one system. The ability to upload files is a great asset as well as the company dashboard for quick communication.

Cons

The mobile app has some limited features that make checking schedules of others complicated. There some occasional issues with the system going down during business hours.

Source: Capterra
 

Brian from Tags Evolution
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

My experience is the web version works fantastic. The mobile version needs a lot of work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use.

Pros

Ease of use. Reports are seamless and easy to use. Clock management works fantastic. The time clock feature helps everything work well together.

Cons

The mobile app needs work. It is very difficult to use the mobile app. I would like Humanity to make this a priority.

Source: Capterra
 

stephanie from Orangetheory Fitness
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

I absolutely love humanity! Wouldn't use another software for shift planning.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is so easy to use! Adding new employees is a breeze and uploading schedules is even easier! It can be sent right to the employees email and or cell phone so they always have access to their schedule.

Cons

I love everything about humanity. If I had to think of one thing I dislike I dislike it, it would probably be something as irrelevant as I wish it would save my log in information so I don't have to type it in everytime. This is seriously the best software!

Source: Capterra
 

Jodie from Wire & Sky
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

A complete waste of money & resources - terribly unreliable with so many bugs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

None in the end. Just a waste of resources and money.

Pros

If it worked, it would be a fantastic product. The schedule copying facility is theoretically great as well as the clocking in feature... if only it wasn't riddled with bugs.

Cons

We spent 3 months trying to set our staff up with this. We had so many bugs - affecting scheduling, pay, permissions - a total nightmare and waste of so much effort.

Source: Capterra
 

Mark from Harlem Coffee Co.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Service has been great! Having the customer service really makes this what it is.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy for employees to see shifts and the reminders are huge. The reminders have definitely helped us reduce missed shifts.

Pros

Hands Down the customer service. It is fairly user-friendly but can be complicated at times when doing things that repeat. Having the customer service that is very fast and reliable regardless of the time of day makes this software very valuable.

Cons

Doing reoccurring shifts can sometimes be complicated. Also, my employees didn't like the clock-in/clock-out functionality, so we ended up having to use another software application.

Source: Capterra
 

Kyra from The Farmstead

September 2017

September 2017

Overall it has been a great user friendly experience, however not a fan of the recent price increase

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that you can start and stop the service, as we are a seasonal business. I enjoy the easy to use features like copying a schedule, pictures of employees and being able to upload a whole list of employees at once. I love the easy reporting systems for quick reference. The customer service is great, and I love the chat feature.

Cons

The price per person is outrageous and you can find comparable products on the market for less. I would not pay that, but I am locked in at a lower rate. I wish you could disable multiple employees at once. It would be great if they would develop a flat rate monthly fee for seasonal business such as firework stands, corn mazes, Christmas tree farms etc. I know lots of people looking for something like that.

Source: Capterra
 

Nicki from Justin's Catering
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

The software is mostly easy to use - ONCE you figure out how to make it work best for your company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Remote timeclock feature.

Pros

We have several different time clock locations and this makes using the timeclock and scheduling feature easy for us.

Cons

No batch printing option for timesheets. Our payroll provider isn't a Humanity partner so payroll is time consuming for us. Also, we have been using this software for 8 months and are still trying to figure out which features work best for us. Having an in-person onboarding/set-up would have made a world of difference.

Source: Capterra
 

Dana from Wisconsin National Primate Research Center @ UW Madison
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

As a manager with many employees, schedules and work areas, this program has been life changing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Prior to Humanity, our schedule was managed via email and Microsoft calendars. It was nearly impossible to appropriately approve vacation requests and get overtime shifts covered. After implementing Humanity the amount of stress that was eliminated was absolutely life changing!

Pros

I love how easy it is to use. I'm able to manage my ever changing schedule/staff with minimal effort. It's very easy to fill overtime slots and approve vacation requests ensuring my employees have a great work/life balance.

Cons

There are some limitations when it comes to customizing the interface. I'd like to be able to change the default option for requesting time off. I'd also like to be able to change some of the terminology used to better reflect what I'm using it for.

Source: Capterra
 

Shannon from Christian Chapel Academy
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Inexpensive, Comprehensive Scheduling Software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Saved us so many scheduling headaches. We were able to switch from an excel sheet to a program that will almost run itself (if only employees didn't get sick or have something come up last minute). We would not be able to schedule the 150+ shifts per week without humanity!

Pros

Easy to add multiple positions for each employee. Easy get setup and go. Easy to schedule for multiple weeks. Good value for features offered.

Cons

Your employees can't see the total time they've worked in the app. They can see each timesheet but they have to log into the computer to see the total hours.
Some of the more advanced features are frustrating to figure out at first.
Humanity doesn't subtract leave automatically

Source: Capterra
 

jim from Accurate Installations
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

WE have multiple crews on different job sites so this software helps us to keep track them

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Without this software we would probably have to use a large table and a map with 20 figurines to track up to 6 crews working on jobs all over the country. Each day (or sometimes hour) when I get a call asking for a date to change or the project scope to increase or decrease we would have to dump the table over and start again.

Pros

Visually it is very clear and easy to read. It is also very reliable and we have had no problems. Thanks

Cons

It's definitely set up more for shift work than multiple job coverage. I'm not sure if we will be able to use this if we continue to grow our number of crews

Source: Capterra
 

Vanessa from Global Pet Foods
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Enjoyed. My Staff Like it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cuts down my work time of staffing. Emails are wonderful reminders. the sign in and out feature helps with payroll.

Pros

Love the repeat Shifts and how you can move staff around with out redoing all the work. The email reminders are convent also.

Cons

Wish you could print off a one page calendar to post in the place of work. Some times we have and error emails in regards to shifts.

Source: Capterra
 

Neil from bgood
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

great customer service... works great for the mostpart

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy intuitive graphical interface, great customer service for whatever questions you may have.

Cons

I believe there were 2 or 3 but off the top of my head I can only remember that the schedule editing, for repeating shifts is not that easy to edit once you create it. I believe if you change something on one of those repeating shifts there's no option to make that global. You pretty much have to delete the schedule and recreate a new repeating one to do that.

Source: Capterra
 

Crystal from Family Endeavors Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

The app is easy to use and serves its purpose of scheduling staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am able to track jobs, employee hours and budgeting information with this app.

Pros

You can use either the app or the computer to schedule staff. You are able to add notes in the app for each job. I like the notifications that are sent out to staff when a change is made and the notifications I receive when a shift is unacknowledged or put up for trade.

Cons

You are not able to see the shifts that were unacknowledged on the app, you have to use the computer. You are unable to post an open shift on the app, you must assign it to a specific person.

Source: Capterra
 

Gina from United Security Services
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Very user friendly software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like the ease of scheduling our guards and getting their shifts acknowledged electronically. Our guards like the ease of access as well.

Cons

It is a hassle that they charge per active employee instead of ranges of employees. The security industry has a high turn over rate and having to disable guards regularly can be hard sometimes

Source: Capterra
 

Andrea from A Supreme Nursing & Homecare

May 2017

May 2017

enjoy using software because its very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy process, it also me to see exactly where my employees clock in and out and let me know if they are on time to their shifts

Cons

sometimes we have glitches to clock in depending on the area my nurses are in and we have to clock them in from the office which is not so good because we don't know exactly where they are when they are asking us to clock them in

Source: Capterra
 

Jeff from University of New Mexico Health Science Center
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Works good - has a few issues which I have reported on several occasions but would require updates.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.

Pros

I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.

Cons

I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts).

If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around¿ for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time.

For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results.

The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

Source: Capterra
 

Céline from Sarl Bioalpes - BIOCOOP Breg Osio
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Easy to use and time saving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great user interface, messaging and notification between employees, iOs application for employees...

Cons

It lacks planning functionality to comply with French regulations (Day off, illness, breaks)...
I would be nice to adapt some report for french regulation.

Source: Capterra
 

Aldo from Algila srl
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Bugs and non-existent customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company has been using this app for three years now - we reported repeatedly a few malfunctions and they never came back with anything more than "Thanks we will work on it" and the nothing happens. Problems range from sms not working to wrong break management.
We keep using it just because it's not a mission critical app and it's cheap, but when we find some time we will look for a better one.

Pros

cheap, SaaS

Cons

NO customer service, no evolution in the functionalities in three years

Advice to Others

Definitely not suitable for companies with more than 3-4 employes

Source: Capterra
 

Mike from Claremont McKenna College
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Not really developed from a manager's point of view

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been managing for over 25 years. Some things are common to all of us - such as needing notifications regarding not only shifts needing coverage, but who is picking up those shifts. Another example is the interface that managers look at first: not the personnel listing (that's an HR function) but rather a position view - or better, a visual view that is uncluttered and able to be made default. We need to see various things - such as what shifts are uncovered, what shifts are irregular (might normally be Jane, but John is covering it today), etc.

Unfortunately, Humanity does not do these things, and even though I've asked for them, I have not gotten any positive feedback for them. Some of them I've been told that they are not possible.

Humanity/Shiftplanning is the best platform I've found, commercially. I WISH that it did the things I need. I know these things CAN be done (we'd used a custom solution for years) but I wish that Shiftplanning would do them.

It seems that Humanity wants to be an HR platform and not a true management tool for managers.

Pros

inexpensive, well sited

Cons

It does not come from a management perspective, but rather from an HR one. Alerts are lacking. Shift management display (as a manager, my primary (over 90%) display) is clunky and quite often uninformative.

Source: Capterra
 

Pam from Stretch-n-Grow of Kentucky

April 2017

April 2017

Great Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been a good experience and well worth the money. Most of my support has been from other Stretch-n-Grow owners.

Source: Capterra
 
 
Write a Review