--- title: "Humanity Schedule Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Humanity Schedule. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Humanity Schedule is a good fit for you!" source_url: "https://www.softwareadvice.com/scheduling/shiftplanning-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [Humanity Schedule](https://www.softwareadvice.com/hr/humanity-profile/) / Humanity Schedule Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/humanity-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/humanity-profile/alternatives/) # Humanity Schedule User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 380 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 209 reviews (55%) - 4 stars: 114 reviews (30%) - 3 stars: 40 reviews (11%) - 2 stars: 7 reviews (2%) - 1 star: 10 reviews (3%) ### Most mentioned pros - The automated notifications and real-time updates help reduce miscommunication and keep everyone on the same page. - Humanity offers many of the features of modern SaaS applications (i.e., SSO integration, geo-tracking, mobile app, etc.). - Some of the great features include alerts when there are conflicts and the ability to generate and print PDFs of the schedules. ### Most mentioned cons - It could use some improvement to the filtering options to allow to input date range which makes it easier than going to reports which is very frustrating when you want to get the whole picture for specific dates range. - Functionality of shift tags and skill tags is not user friendly for our purposes. When PTO is entered by employee it is their time zone but does not convert to manager time zone for approval. - What I liked least is that it can be inconvenient when managing multiple accounts, since you can’t easily view the different schedules in one place. ## Humanity Schedule customer reviews Showing reviews 1-25 of 380 (page 1). ### Humanity at Work - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ability to change shifts on the fly. Hours Report. Mobile app for simple tasks and to view schedule. #### Cons Unable to schedule true on call shifts and have to use work around. Unable to filter locations on the Dashboard for tasks such as 'shifts needed to republish'. Unable to build individual schedule templates to save rather than copying current templates. Unable to switch order of employees on schedule. Inability to see who is currently on when using the time clock function unless person is clocked in. Functionality of shift tags and skill tags is not user friendly for our purposes. When PTO is entered by employee it is their time zone but does not convert to manager time zone for approval. #### Vendor response Thank you for your honest feedback. We’d like the opportunity to help — please reach out to our support team so we can work with you to resolve these issues. Replied May 2026 --- ### Reliable Scheduling Platform with Excellent Support Team - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Humanity Schedule has been very positive. It’s an intuitive and user-friendly (for Admins and Employees) platform that makes scheduling and reporting efficient and easy to manage. The system helped streamline day-to-day operations, and their customer support is especially strong. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really liked how easy Humanity Schedule is to use, especially when it came to managing shifts and pulling reports. What stood out most, though, was their customer service! You can quickly connect with someone, and they’ll even hop on a screen share if needed, making resolving issues fast and stress-free. #### Cons One downside I noticed with Humanity Schedule is that occasionally, certain data fields aren’t available in reports. While you can submit feature requests and they’re open to feedback, it can take time for those updates to be added to their roadmap. #### Vendor response Thanks for sharing your honest feedback. We’re happy to hear about your positive experience and appreciate the insight into how we can make things even better. Replied May 2026 --- ### Clear and concise! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The info is easy to read and easy to get to my schedule.The only thing I would like and don't see is what other staff I will be working with. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it's data is clear and easy to move around the pages of content.The reminders about when my next scheduled shift is was very helpful. #### Cons I haven't found anything yet.I think you have really thought about us and what we would want and need as far as our scheduling goes. #### Vendor response Happy to hear it is going well for you! Please be sure to check in with our support team to see if they can help you with the viewing of staff on your shifts. Replied May 2026 --- ### It's Great! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Law Enforcement - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been remarkable. The humanity platform really make it easy for me and staff to do all things Shift Management related #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very useful for small to large companies. They have included a lot of useful features more then I thought I realized when I first evaluated the application. and they love user feedback and their customer support responds fast. Scheduling is a breeze, and lets me see the entire organization. #### Cons I dont have anything that I like least about Humanity Schedule. It is very well designed and thought out. #### Vendor response Thanks so much for your feedback! We’re thrilled to hear you’re having a great experience. Replied May 2026 --- ### Efficient Scheduling with Reliable Support - Overall rating: 5/5 - Reviewer: Amr A. - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, a reliable and efficient platform that supports daily operations effectively. reduce manual effort, and improve overall team coordination #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy to use for scheduling and makes managing shifts simple. Their customer support is quick and helpful. #### Cons The training module needs more work to fully meet user expectations and support effective onboarding. #### Vendor response So glad to hear it's going well! Please be sure to use our support team for additional training or our Customer Portal page for additional resources. https://community.tcpsoftware.com/s/ Replied May 2026 --- ### Not as good as my old system - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I much prefer my old scheduling system. I never had to look at instructions on how to use it. When I did need help their customer service follow up was very good. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It is nice to have an app to look at your schedule, etc on your phone. Customer service follow up was very good. #### Cons Humanity is not intuitive in use and needs more functionality to be a good system, on the computer and app version. #### Vendor response Thank you for sharing your experience. We’d like the opportunity to better understand your concerns and help—please connect with our support team. Replied May 2026 --- ### Perfect for ever-changing contract work schedules - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the app is simple to navigate through, all the important info to do my work is at my fingertips, and I get helpful notifications both in app and email about upcoming shifts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It was super easy to find my shifts and any updates made to them. I loved seeing all info about my event work right in the app. Info like location, leads/bosses, when and where are lunches were, etc. This changes a lot since I get contracted to work different events, so having it accessible within a few clicks has been great. #### Cons It would have been nice to have a dedicated field on the shift for bosses' name and numbers just in case. Currently it's up to whoever schedules me to put that in the long list of info for the "training" for a particular event. And whoever schedules my shift varies so they don't always format the info in the same way. Having a dedicated field for my bosses info, especially since it changes with each new event I'm contracted to do, would make my life easier. #### Vendor response Thanks so much for your feedback! We’re glad to hear what’s working well, and we really appreciate your thoughts on where we can improve. Replied May 2026 --- ### Humanity Schedule - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with the Humanity app has been positive. The scheduling system is extremely easy to use, which makes checking, managing, and adjusting my shifts simple and stress‑free. The layout feels intuitive, and it doesn’t take long to find what I need. The only downside is that the app can be a bit slow at times, which interrupts the otherwise smooth experience. Overall, it’s a helpful tool that makes staying on top of my schedule much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros “What I like most about Humanity is how easy the schedule is to use. Everything is clear, quick to navigate, and makes managing my shifts stress‑free." #### Cons I have no cons about the app. Overall I have been able to navigate through the pages and figure out how things work #### Vendor response Thank you for your feedback! Glad it's all going well for you. Replied May 2026 --- ### My great review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 1-3 years · monthly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Everything was great overall! It was easy to schedule a shift and it was free so that was great! It also seems like it was pretty safe and also I once had a problem and this guy like a worker immediately supported me and did such a good job at solving my problem like asap even tho it was like the middle of the night, easy to schedule things and payroll was fine, easy to look up my calendar and shifts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how simple it was to use, like when you open it it doesn’t feel overwhelming, it’s very organized and easy to understand and navigate. #### Cons I didn’t like that sometimes it failed to notify me about shift and sometimes it was late in doing so that was stressful. #### Vendor response Glad to hear things are going well! Replied May 2026 --- ### Love it! User friendly and flexible! - Overall rating: 4/5 - Reviewer: Lyanne P. - Industry: Museums and Institutions - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been working with it for over 12 years and I find it very user friendly. At one point, management asked us to try other "free" options and those options did not work for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The different colors for the different shifts. It helps me figure out if I have enough people working the different shifts every day/week/month; and it helps the staff to know what they will be assigned to do each day. I like that you guys are a "chat" any time I need help with something. #### Cons Not much. I really like the system... but if I have to name the thing I like least: When I enter a leave requests, I can't just choose a date, there is a roll down that comes up that makes it that I can't choose the date I want. I just choose any date to be able to go change it afterwards the the date I really want. Also, we still can't link our HR/payroll system to our scheduling system; we are using DayForce - Ceridian. #### Vendor response We appreciate your thoughtful feedback and are happy to hear about the positives. For the challenges you mentioned, please connect with our support team for some resolution. We are happy to assist! Replied May 2026 --- ### Dispatcher - Overall rating: 2/5 - Reviewed: October 2026 - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees Creating community posts is a useful way to communicate updates to users. The lack of options to include photos and videos in these posts is a drawback that affects their effectiveness. Full review available after login on Software Advice --- ### Humanity Review - Overall rating: 4/5 - Reviewer: Josée S. - Industry: Entertainment - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a great experience with humanity, it's easy to make schedules, you can directly message an employee if needed. Also the app is user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to do the scheduling and that we can see 1 month at a time. I also love that it shows who is late on the dashboard. #### Cons It was hard to communicate to all the staff, we also couldn't see what percentage of the staff had read the messages on the wall --- ### Practical, user-friendly, and adaptable. - Overall rating: 4/5 - Reviewer: Ernesto Q. - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It works quite smoothly for scheduling management and shift acknowledgment. It also allows for different viewing filters and is highly customizable in terms of shift lengths, color coding, tags, and other visibility features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For our company, this has meant the integration of HR tools, which has supported us in shift tracking, training, and enabling the entire Back Office team to have visibility in one place of our specialists’ availability and schedules. #### Cons Initially, we attempted to generate shifts based on the specialists’ availability, but this proved to be very confusing, and we were never able to successfully automate that part of the system. We later implemented flexible scheduling, which shifted that responsibility to the specialists rather than the company. #### Vendor response Thank you for your review! We appreciate your feedback and are happy to hear the customization features have been valuable. Replied June 2026 --- ### A step in the right direction - Overall rating: 5/5 - Reviewer: Mark F. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great company to work with and a great tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We moved to this product over another because of the additional features. It is so much easier to schedule large number of employees with very unique shift requirements. It handles it great. #### Cons Some of the reporting didn't work initially for our unique circumstances. They have been good to try new things, but it still isn't a 100%. --- ### very great thorough program - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. a few things are irksome, but, overall, it is a great program. there are pros and cons, but mainly pros. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the fact that it does not boot you out, no matter how much time has passed since using it. you don't have to keep signing in. It gives a lot of info regarding your schedule as well as that of others. I like how the calendar is arranged. I like the customer support. The service and troubleshooting techniques are great... when there is a problem, it gets solved pretty fast and the workers who we interact with are helpful and courteous. and they are very great at following up to ensure the problem is solved. I have no concerns about security, it's good. #### Cons it gives you lots of needed information including not only your own schedule, but that of your colleagues so that shift trades are easier; but the way it is set up, makes it somewhat complicated and convoluted. It would be easier if everyone's schedule was listed on the same page/screen so that we could see everyone's at once, instead of having to click on dates, typing in names, and clicking on different positions. but still it gives a lot of info. it's also disappointing that, unlike, staff ready, it does not tell you other people who have requested the same day off you did, and in what order people have requested it off (gives you an idea of how likely it is that you will get that day off). It's disappointing that you have to remove certain "things" (like a STV request off, eg.) from a day on the calendar before you switch that shift with someone ( I don't understand why that happens) #### Vendor response Thank you for the detailed feedback and kind words about our support team! The scheduling visibility and time-off request suggestions are great feedback — we'll pass them along. Replied June 2026 --- ### Dynamic scheduling software with lots of customizations - Overall rating: 4/5 - Reviewer: Jenn M. - Industry: Medical Practice - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been an improvement for our team to be able to see the schedule and updates in real time. The product has a lot of customizations/rules that allowed us to mold it to suit our needs. The IT support team for Humanity is very responsive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Humanity has finally gotten our department schedule off a static excel worksheet and into a dynamic app/web-based system that our team can view from anywhere. It's easy and quick for our team to log on and they appreciate the real-time updates and notifications when changes are made to their schedule. It supports SSO and met our organization's IT security requirements. Once a schedule is entered it is easy to update/move shifts. The templates and custom options for repeating shifts are helpful. #### Cons Humanity is fairly customizable, but I hope they update some of the interface in the future. For example, to change a shift time you have to toggle through a list of times rather than just being able to type the time quickly. The options to edit multiple shifts at once are very limited - for example, if I want to change the name of several shifts after they're created, I have to do this individually by hand. For repeating shift series, there is no option to extend the series indefinitely. #### Vendor response Thanks for the wonderful review! I'll be sure to pass on your concerns to our product team. Replied May 2026 --- ### A++++ If you are looking for scheduling and payroll software, this is IT! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Extremely happy. They helped us get everything setup; it is a breeze to maintain. They are extremely customer focused and the product is the best I have ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is exactly what we were looking for scheduling management, and it suits our needs perfectly. It's easy to navigate, it's easy to do shift management, the customer service is amazing (they are always there and always having a solution to any issue or questions to any answers). The value for money is amazing. We were paying twice as much for a competitor software that only did a fraction of what Humanity can do! #### Cons We have so many shifts, it would be nice to have that option to create as many different shifts as possible. As a workaround, we use each shift as a location and works flawlessly (which is why I am still giving 5 stars!). --- ### Great Value - Limitless Options - Overall rating: 5/5 - Reviewer: Michael S. - Industry: Hospitality - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the product is incredible value and a perfect solution for small-medium sized businesses. If you have in-house developers, integrating their APIs is another way to customize the product to fit your needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extensive APIs and customization potential - can be integrated with other systems like HRIS/ERP. Also provides very good value for the money - feature rich and secure. Implementing SSO/IDP was easy and onboarding is seamless and can be automated. #### Cons Existing payroll dependency forced us to use systems in parallel even with API customizations - unless you have relatively simple requirements migrating your payroll systems may prove challenging. #### Vendor response Thank you for the great feedback! Replied May 2026 --- ### Highly recommend this program - Overall rating: 5/5 - Reviewer: Suzette K. - Industry: Veterinary - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall this is a good platform and I would definitely recommend it. I have used several programs in the past and this one by far is the easiest to set up and to use daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The program is easy to use and set up. The team members who are using the program everyday also like it, the app is readily available and also very easy to use. #### Cons I did not have the greatest experience with the launch team. I was very familiar with the program because I used it with another company but when I went through the initial launch the trainer did not seem to know how to adapt to the fact that I knew anything about the program. --- ### Director of Nursing - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Improved our scheduling, appreciate the ease of reaching customer service and that can quickly answer questions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simplicity of use, a big upgrade from excel spreadsheets that used before. Easy to build and copy schedule template #### Cons Vacations scheduling - it automatically removing staff instead of allowing a move to Scheduled Absence; can't see disabled employees in employee view #### Vendor response Thank you for your review! Glad to see the benefits you are enjoying with Humanity Schedule. Replied June 2026 --- ### Second to None - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Staffing and Recruiting - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a great tool so far for me as a professional. Whenever I have any issue, I know customer service is there to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The scheduling is easy and if you need any assistance, customer support is very knowledgeable in resolving your issue in a timely and professional manner. #### Cons I have not found any features I do not like. This software/program is a great scheduling tool that I suggest others use in scheduling their task. #### Vendor response Thank you for the great feedback Daniel! Replied June 2026 --- ### Useful and reliable scheduling tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, a positive experience. Humanity Schedule has helped streamline our scheduling process and improve communication across the team. It’s a dependable tool that saves time and reduces scheduling conflicts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very useful overall. It makes scheduling, shift management, and team coordination much easier and more organized. #### Cons The new view can be slow with larger employee groups. Also, assigning open shifts is not very intuitive, as it’s hard to quickly see seniority or who still needs hours. #### Vendor response Thank you for the great feedback! Please be sure to check with our support team to see if they can help resolve the open shifts issue. Replied May 2026 --- ### Fairvue Farms Office Manager - Overall rating: 5/5 - Reviewer: Deb J. - Industry: Dairy - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How specific you can make employee permissions, for each ranking within the company, they have access to what only what they need to. Time clock, and payroll, are easy to use and make adjustments when needed. #### Cons Unable to change the "Who's on Now" portion. Would like to modify for employees to see scheduled times, and different departments to only see theirs. Employees do not need to see the shift per department. #### Vendor response Thank you for the feedback! Will be sure to share your shift time suggestion with our product team. Replied June 2026 --- ### Good & Bad Aspects - Overall rating: 3/5 - Reviewer: Maggie S. - Industry: Recreational Facilities and Services - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's ok. I gave it 3 stars just because it is not the complete package. I really wish we didn't have to pull separate reports for employees' time off. Also, the vacation reporting that it does have is not clear or easy to use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros I like being able to post messages to all employees and the fact that it tells you if they are clocking in at work or a different location. #### Cons I don't like the limited PTO / Time-off / Vacation recording. This has caused a lot of issues for us. #### Vendor response Thank you for sharing your feedback. Sorry to hear the PTO and reporting features haven’t met your needs. We’ll pass your comments along to our team, and our support team is always available if you need help or guidance. Replied June 2026 --- ### Efficient Application - Overall rating: 5/5 - Reviewer: Jennifer P. - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is that the application works well and is very efficient. The application is very simple and convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The security features and the easy use of scheduling. I really like how management can see requests instantly. #### Cons There are no cons all the features work well for me. The application is very simple and resourceful to use. #### Vendor response Thank you for the great review Jennifer! Replied June 2026 ---