--- title: "Humanity Schedule Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Humanity Schedule. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Humanity Schedule is a good fit for you!" source_url: "https://www.softwareadvice.com/scheduling/shiftplanning-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [Humanity Schedule](https://www.softwareadvice.com/hr/humanity-profile/) / Humanity Schedule Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/humanity-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/humanity-profile/alternatives/) # Humanity Schedule User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 379 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 209 reviews (55%) - 4 stars: 114 reviews (30%) - 3 stars: 40 reviews (11%) - 2 stars: 6 reviews (2%) - 1 star: 10 reviews (3%) ### Most mentioned pros - The automated notifications and real-time updates help reduce miscommunication and keep everyone on the same page. - Humanity offers many of the features of modern SaaS applications (i.e., SSO integration, geo-tracking, mobile app, etc.). - Some of the great features include alerts when there are conflicts and the ability to generate and print PDFs of the schedules. ### Most mentioned cons - It could use some improvement to the filtering options to allow to input date range which makes it easier than going to reports which is very frustrating when you want to get the whole picture for specific dates range. - Functionality of shift tags and skill tags is not user friendly for our purposes. When PTO is entered by employee it is their time zone but does not convert to manager time zone for approval. - What I liked least is that it can be inconvenient when managing multiple accounts, since you can’t easily view the different schedules in one place. ## Humanity Schedule customer reviews Showing reviews 1-25 of 379 (page 1). ### Humanity Review - Overall rating: 4/5 - Reviewer: Josée S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a great experience with humanity, it's easy to make schedules, you can directly message an employee if needed. Also the app is user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to do the scheduling and that we can see 1 month at a time. I also love that it shows who is late on the dashboard. #### Cons It was hard to communicate to all the staff, we also couldn't see what percentage of the staff had read the messages on the wall --- ### Practical, user-friendly, and adaptable. - Overall rating: 4/5 - Reviewer: Ernesto Q. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It works quite smoothly for scheduling management and shift acknowledgment. It also allows for different viewing filters and is highly customizable in terms of shift lengths, color coding, tags, and other visibility features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For our company, this has meant the integration of HR tools, which has supported us in shift tracking, training, and enabling the entire Back Office team to have visibility in one place of our specialists’ availability and schedules. #### Cons Initially, we attempted to generate shifts based on the specialists’ availability, but this proved to be very confusing, and we were never able to successfully automate that part of the system. We later implemented flexible scheduling, which shifted that responsibility to the specialists rather than the company. #### Reasons for switching to Humanity Schedule To reduce the number of excel spreadsheets and the multiplicity of tools to manage HR information #### Vendor response Thank you for your review! We appreciate your feedback and are happy to hear the customization features have been valuable. Replied June 2026 --- ### A step in the right direction - Overall rating: 5/5 - Reviewer: Mark F. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great company to work with and a great tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We moved to this product over another because of the additional features. It is so much easier to schedule large number of employees with very unique shift requirements. It handles it great. #### Cons Some of the reporting didn't work initially for our unique circumstances. They have been good to try new things, but it still isn't a 100%. --- ### very great thorough program - Overall rating: 4/5 - Reviewer: Dawn P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. a few things are irksome, but, overall, it is a great program. there are pros and cons, but mainly pros. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the fact that it does not boot you out, no matter how much time has passed since using it. you don't have to keep signing in. It gives a lot of info regarding your schedule as well as that of others. I like how the calendar is arranged. I like the customer support. The service and troubleshooting techniques are great... when there is a problem, it gets solved pretty fast and the workers who we interact with are helpful and courteous. and they are very great at following up to ensure the problem is solved. I have no concerns about security, it's good. #### Cons it gives you lots of needed information including not only your own schedule, but that of your colleagues so that shift trades are easier; but the way it is set up, makes it somewhat complicated and convoluted. It would be easier if everyone's schedule was listed on the same page/screen so that we could see everyone's at once, instead of having to click on dates, typing in names, and clicking on different positions. but still it gives a lot of info. it's also disappointing that, unlike, staff ready, it does not tell you other people who have requested the same day off you did, and in what order people have requested it off (gives you an idea of how likely it is that you will get that day off). It's disappointing that you have to remove certain "things" (like a STV request off, eg.) from a day on the calendar before you switch that shift with someone ( I don't understand why that happens) #### Reasons for switching to Humanity Schedule I do not know, as I was not the one who decided to switch #### Vendor response Thank you for the detailed feedback and kind words about our support team! The scheduling visibility and time-off request suggestions are great feedback — we'll pass them along. Replied June 2026 --- ### Dynamic scheduling software with lots of customizations - Overall rating: 4/5 - Reviewer: Jennifer M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been an improvement for our team to be able to see the schedule and updates in real time. The product has a lot of customizations/rules that allowed us to mold it to suit our needs. The IT support team for Humanity is very responsive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Humanity has finally gotten our department schedule off a static excel worksheet and into a dynamic app/web-based system that our team can view from anywhere. It's easy and quick for our team to log on and they appreciate the real-time updates and notifications when changes are made to their schedule. It supports SSO and met our organization's IT security requirements. Once a schedule is entered it is easy to update/move shifts. The templates and custom options for repeating shifts are helpful. #### Cons Humanity is fairly customizable, but I hope they update some of the interface in the future. For example, to change a shift time you have to toggle through a list of times rather than just being able to type the time quickly. The options to edit multiple shifts at once are very limited - for example, if I want to change the name of several shifts after they're created, I have to do this individually by hand. For repeating shift series, there is no option to extend the series indefinitely. #### Reasons for choosing Humanity Schedule Had the most customization options to suit our unique scheduling needs within our budget. Good recommendations from similar organizations to ours. #### Vendor response Thanks for the wonderful review! I'll be sure to pass on your concerns to our product team. Replied May 2026 --- ### Love it! User friendly and flexible! - Overall rating: 4/5 - Reviewer: Lyanne P. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been working with it for over 12 years and I find it very user friendly. At one point, management asked us to try other "free" options and those options did not work for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The different colors for the different shifts. It helps me figure out if I have enough people working the different shifts every day/week/month; and it helps the staff to know what they will be assigned to do each day. I like that you guys are a "chat" any time I need help with something. #### Cons Not much. I really like the system... but if I have to name the thing I like least: When I enter a leave requests, I can't just choose a date, there is a roll down that comes up that makes it that I can't choose the date I want. I just choose any date to be able to go change it afterwards the the date I really want. Also, we still can't link our HR/payroll system to our scheduling system; we are using DayForce - Ceridian. #### Reasons for choosing Humanity Schedule The flexibility of the system Colour coding Possibility to add titles and notes to shifts All the settings we can include to reflect our procedures/policies #### Vendor response We appreciate your thoughtful feedback and are happy to hear about the positives. For the challenges you mentioned, please connect with our support team for some resolution. We are happy to assist! Replied May 2026 --- ### A++++ If you are looking for scheduling and payroll software, this is IT! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Extremely happy. They helped us get everything setup; it is a breeze to maintain. They are extremely customer focused and the product is the best I have ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is exactly what we were looking for scheduling management, and it suits our needs perfectly. It's easy to navigate, it's easy to do shift management, the customer service is amazing (they are always there and always having a solution to any issue or questions to any answers). The value for money is amazing. We were paying twice as much for a competitor software that only did a fraction of what Humanity can do! #### Cons We have so many shifts, it would be nice to have that option to create as many different shifts as possible. As a workaround, we use each shift as a location and works flawlessly (which is why I am still giving 5 stars!). #### Reasons for switching to Humanity Schedule Did not work for us and did not have the features we were looking for to successfully operate our teams. It was also twice as expensive. We are all happy we switched to Humanity! --- ### Humanity Scheduling - Overall rating: 5/5 - Reviewer: Miguel M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall humanity has made a lot of improvements in our scheduling process. It has reduced our costs by only scheduling people at the right time of the day and without excess staffing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I primarily use Humanity for scheduling and forecasting and what's great about this is they have simplified the forecasting process making it a lot easier to schedule interpreters with efficiency. Also in comparison to other softwares, the pricing for Humanity is a lot cheaper than others. #### Cons The view for over and under is a little harder to interpret at first while the older version was easier to interpret due to the simpler view #### Reasons for choosing Humanity Schedule Humanity scheduling and processing was a lot better compared to BrightHR while Nice was way too expensive for our companyh --- ### Humanity round two! - Overall rating: 5/5 - Reviewer: Austin W. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My second round with Humanity has been a great experience. I appreciate all of the knowledge and support that their team has provided and I look forward to using this software with my new team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used Humanity at my previous job and loved it so much I had to implement it at my new site. The customization and visibility of Humanity is my favorite part. The visibility for team members and schedulers makes the scheduling process so much easier to allow for shift management, scheduling, pick ups and payroll purposes. This has exponentially increased our accuracy for payroll by having this scheduling platform. The customer support has been very helpful with developing the platform, taking suggestions for improvements, and providing additional suggestions on ways we can continue to improve our existing platform. The regular communication with our customer success team really makes this value of this product worth the money, time, and effort put in to it's development. The notifications for team members as well as schedulers has also helped us provide real time responses and answers to scheduling related inquiries. I'm looking forward to the additional security benefits we will likely take advantage of with the single sign on option. #### Cons It's a mixture of something I like, but also struggle with. The level of customization can sometimes be intimidating to learn all of the different scheduling options that you have. It can take some time to fully comprehend the different options and what works best for your organization but the customer service reps are helpful. #### Reasons for switching to Humanity Schedule Some of the challenges we faced were the loading times as we would often have to wait 5-10 minutes + to simply log in to the system as the wheel continued to circle waiting to load. The mobile app for MySchedule would allow for quick log in, but the web-based version, which we use for scheduling, was difficult to navigate or even gain access to. Our team would purposefully not close out of the MySchedule tab because it took that long to load sometimes. Some of the other capabilities that led us to change to the new system we are using allow us more customization with viewing individual users schedules, flexibility with overlapping shifts, adjusting shift times in real time even after the shift had started, posting messages on a board that sends push notifications out to the team, allows team members to pick up shifts from the app and request time off or mark their availability to assist with some of the auto scheduling features. --- ### It's Great! - Overall rating: 5/5 - Reviewer: Adrian P. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been remarkable. The humanity platform really make it easy for me and staff to do all things Shift Management related #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very useful for small to large companies. They have included a lot of useful features more then I thought I realized when I first evaluated the application. and they love user feedback and their customer support responds fast. Scheduling is a breeze, and lets me see the entire organization. #### Cons I dont have anything that I like least about Humanity Schedule. It is very well designed and thought out. #### Reasons for choosing Humanity Schedule More useful for various locations and customizable #### Vendor response Thanks so much for your feedback! We’re thrilled to hear you’re having a great experience. Replied May 2026 --- ### Humanity, scheduling is simple! - Overall rating: 5/5 - Reviewer: Omar E. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think it's a great experience. I love the way I can manage reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's simple and easy to use. It adjusts appropriately to the changes I need to make regarding schedules and projects. #### Cons Sometimes Shift planning section crashed, most likely when adding a new schedule. #### Reasons for choosing Humanity Schedule The Humanity app is more complete. It allows me to have better reports to evaluate the behavior of my employees' attendance. --- ### Humanity Schedule - Overall rating: 4/5 - Reviewer: Tina M. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Have not had an issues using Humanity other than getting app installed to phone but once that was done I was very happy with it #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Scheduling is a breeze and love that we can pick in 1/2 time slots. Nice that we can also change over to our time zone making it easier to relate #### Cons Had difficulty in beginning of season getting the app downloaded to computer so had access to it all the time #### Vendor response So glad to hear it's going well! Replied May 2026 --- ### Humanity Schedule - Overall rating: 5/5 - Reviewer: Shirley P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After scheduling my shifts, I'm also able to review my shifts as well in shift planning to review what shifts I choose. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about Humanity Schedule is that it is user friendly. The schedules are very easy to read. #### Cons I have never had any issues with Humanity Schedule. Because I've had no issues, I have No Cons to report. #### Vendor response Thanks for sharing - so glad all is going well! Replied May 2026 --- ### Second to None - Overall rating: 5/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a great tool so far for me as a professional. Whenever I have any issue, I know customer service is there to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The scheduling is easy and if you need any assistance, customer support is very knowledgeable in resolving your issue in a timely and professional manner. #### Cons I have not found any features I do not like. This software/program is a great scheduling tool that I suggest others use in scheduling their task. #### Vendor response Thank you for the great feedback Daniel! Replied June 2026 --- ### Great app!! - Overall rating: 5/5 - Reviewer: Alan M. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic. I had a few questions in to support which were handled very quickly. If fact they followed up with me a day or 2 later to see if I had additional issues. Customer support is great. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can view open shifts against my own upcoming shifts to determine which ones I can take. I can view my coworkers duty times as well. We work as a team understanding that when life happens we can quickly look in to the app and see who may benablento cover a shift. Planning out my time and various responsibikities in life is very important to me. Once I learned it it has been great and easy to navigate. #### Cons I would have appreciated a video training on the usenof the app. Having that would have helped me early on rather than asking other team members or support questions. --- ### Fairvue Farms Office Manager - Overall rating: 5/5 - Reviewer: Mia K. - Verified reviewer: Yes - Industry: Dairy - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How specific you can make employee permissions, for each ranking within the company, they have access to what only what they need to. Time clock, and payroll, are easy to use and make adjustments when needed. #### Cons Unable to change the "Who's on Now" portion. Would like to modify for employees to see scheduled times, and different departments to only see theirs. Employees do not need to see the shift per department. #### Vendor response Thank you for the feedback! Will be sure to share your shift time suggestion with our product team. Replied June 2026 --- ### Struggling with too many apps - Overall rating: 3/5 - Reviewer: Samantha C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’m struggling with all my jobs. I have a lot of applications with each one and it can be a bit overwhelming. I wish things were simpler. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I’m honestly having a difficult time with having all these apps for all my jobs. I wish things were a little more streamlined and easier to navigate. #### Cons I feel like it’s a bit difficult to navigate. I need a simpler set up and it’s hard to get back into the app when you are locked out for lack of remembering the password. #### Vendor response Sorry to hear your overwhelmed with multiple apps and logins. That's part of this new era unfortunately. While Humanity Schedule only has one app to login, I understand the frustration on remembering passwords. We appreciate your feedback! Replied June 2026 --- ### Efficient Application - Overall rating: 5/5 - Reviewer: Jennifer P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is that the application works well and is very efficient. The application is very simple and convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The security features and the easy use of scheduling. I really like how management can see requests instantly. #### Cons There are no cons all the features work well for me. The application is very simple and resourceful to use. #### Vendor response Thank you for the great review Jennifer! Replied June 2026 --- ### Humanity Review - Overall rating: 5/5 - Reviewer: Priya T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far good. Need to explore more options. Also trying to explore options to directly connect to this website via some BI tool and automate my regular activities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Whenever there is any query, the Customer Support is readily available and very prompt with their responses. #### Cons I do not like the manual extraction of data. There should be some subscription option to automatically send it on emails. #### Vendor response Thanks for the feedback! Our Customer Support rocks - please check with them on any import/export options. Replied May 2026 --- ### Scheduling at a Quick Glance - Overall rating: 4/5 - Reviewer: Kelly M. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Viewing my schedule and the schedule of others in the hospital was helpful to plan out the day. Having an app to quickly pull in up on my phone was convenient on the go #### Cons It would sometimes freeze up and glitch. This only occurred on the app when I was using it, so it may be fine with desktop --- ### Humanity Review - Overall rating: 4/5 - Reviewer: Mary R. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a good product. Reported the glitch with printing and thought is was fixed, but still have problems. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product is simple and efficient. I appreciate the alerts for PTO so I don't have to track PTO. Moving shifts around is simple and easy. #### Cons Problem with printing schedule in "Employee View" - printing works in "Position View" In the "Employee View", the days are not Sunday to Saturday, but Saturday to Sunday. #### Vendor response Thanks for the feedback Mary! Please check back in with our Support Team to resolve your printing view. Replied May 2026 --- ### Humanity TCP Software Review - Overall rating: 5/5 - Reviewer: Diana P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall Humanity is easy to use and works well. However, It was once down for 48 hours and should never have been unavailable for that long how do we run business without this? It is impossible! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use. Like the timeline of the logs. Like the shift history but it does not log the staff working the shift or taken out of the shift #### Cons When in position view the divider lines between rows and columns are so light you can barely see where one position starts and ends. Please make bolder. What are Ghost shifts? I do not see it explained anywhere. Colors for shifts need to be more distinct. --- ### Scheduling made easy - Overall rating: 4/5 - Reviewer: Sally C. - Verified reviewer: Yes - Industry: Government Administration - Company size: 5001-10000 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Humanity has been positive. The team that is assisting with my configuration and implementation is very knowledgeable and professional. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Humanity is relatively easy to navigate. Once set up, it makes creating schedules a simple process. Some of the great features include alerts when there are conflicts and the ability to generate and print PDFs of the schedules. Humanity offers many of the features of modern SaaS applications (i.e., SSO integration, geo-tracking, mobile app, etc.). #### Cons I wish the online training and support resources were more robust. There is also a lot of configurations required to get the platform setup initially. The training provided by the implementation team could also be better. If I'd known in advanced, I would have purchased more hours to cover more comprehensive live training sessions. --- ### Scheduling - Overall rating: 4/5 - Reviewer: Melissa C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's going ok. Still trying to get used to it. Trying to navigate the app is a learning curve. Still trying to learn all the features and the filter button. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Being able to see who is covering in that department. Like that I can see the names of the person/people who are covering the departments at a glance. #### Cons Having to filter my phone app to just one department and not all. For some reason when you are over multiple cost centers and positions it shows for that entire department. I only need to see the ones I submit or needed. #### Vendor response Thank you for the feedback Melissa! Be sure to use our training resources and our customer support team for any assistance. Replied June 2026 --- ### If You're Not Using Humanity, You're Doing It Wrong! - Overall rating: 5/5 - Reviewer: ANTHONY J. - Verified reviewer: Yes - Industry: Government Relations - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Humanity has been hugely positive—it's truly the best product I've used in over 30 years as a supervisor; I just wish there were an option to copy and paste the names of on-call staff for the entire year! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I absolutely love about Humanity is how easy the product is to use, but what really stands out to me is the exceptional customer service—especially the support available directly through Teams! #### Cons What I like least about Humanity is that it’s not very beginner-friendly, though I do think some of the challenge came from my company not providing enough training before rolling it out to the staff. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/humanity-profile/reviews/?page=2) --- Humanity Schedule Reviews, Pros and Cons - 2026 Software Advice