excellent

I've been using Smart Fleet to dispatch our service trucks for years. I can't imagine running my company without this valuable information. [SENSITIVE CONTENT] is very personable and always helpful. His team never misses on support. I highly recommend this company.

No down side to this product.... I'm very happy

Was easy to set up. The customer service has been helpful.

Too many clicks to get the info I need. Wish the default was snap to route instead of as the crow flies.

My experience overall was OK unfortunately I'm in a position where we need to cancel our services but we are locked in to a antiquated two-year contract. Competitors in the market and modern day business are all ran on a month to month basis. I will be sure to update this review on on Google and social platforms as well.

It's functional tracking abilities but the software seems dated

Locked in contract.. Very difficult to track vehicles previous route from the day. As we are trying to become a more environmentally friendly company we have switched to fully electric EV vans and your software does not do any of the updated EV KPI trackings

Smartfleet has been very helpful with when we have any issues with the devices we use, or help with printing out reports if needed.

What I like most about the GPS tracking program with our vehicles is the ability to find out where our trucks are at any given time, and that the trucks location is updated frequently. This allows me to dispatch the location to other employees or customers in a timely fashion.

What I like least is when I am printing out multiple reports on trucks for the day, that sometimes the system glitches out and I have to log out of the system and then log back in, in order to be able to print out a report.

Smart Fleet has excellent customer service. They respond immediately if we have a problem and always finds us a solution.

Smart Fleet's products are easy to implement and use. The features give us the information we need. The price is very reasonable.

Some of the GPS units quit working or didn't work. This is more the manufacturer's fault and not Smart Fleet's.

great experience .. especially with customer service. you get to speak to a live rep.

the ease of use on my cell phone. very clear notifications

takes a bit to calebrate as well as the need to close out program in order to get a fresh gps location on vehicle

It has been a good experience. All the people I have worked with have been so very helpful and nice.

I can find out where the guys are without asking them.

I find it hard to keep track of services done to the Trucks

The customer service at Smart Fleet is excellent. Everyone is very friendly and helpful.

We like the history, the idle, the maintenance tracking.

Everything seems to be working well. Easy to understand the new platform.

The greatest benefit is being able to give a customer a real time update as to where the vehicle is and how far away they are.

The best part of the product is going back and looking at the vehicle history when a customer disputes a bill. The GPS tells the truth. The software is easy to use and figure out.

This product is loaded with all kinds of tools we use only a small portion for our business.

Our experience with Smart Fleet has been nothing but great!

The ease of everything, the customer support, and the price!

The asset trackers are magnetic and a little big but they do their job.

I really liked the older version better. We are a smaller company & do not need all of the extras that the updated extras that the new versions offers.

You can see where my technicians are at any given moment.

The reports are not as good as the older version.

Real time features allow us in the office to view our trucks in the field and allow us to send help if needed.

Difficult to navigate the various pages.

Great - been using it for 10+ years

Great dashboard layout - Excellent customer support

none we don't have any complaints - thanks

Very dependable and manageable throughout this years we have been using it.

So far nothing, everything looks good. Have not found one problem that might let me say otherwise

The customer service with this software is Amazing.

Sometimes there is a lag in the system, occasionally software needs to be re-installed

This software is easy to use and accurate.

At this time, I wouldn't change anything.

It is easy to use and understand even for non tech savvy people for tracking cars and services.

The service was hard to first get set up. Once though you you understand it is fairly easy to do.

No issues at this time, but in the past being able to watch over the use of your assets is of high importance

The ease of use and simplicity of the dashboard compared to other providers, the cost options are great

I do not have any negatives to say about the software at this time

Excellent service, overall top notch with their whole team!

The interactive map is very useful with dispatching field personnel.

It doesn't integrate with specific software (but that might not be their fault)