About Ubeya

Ubeya is a web-based solution, which manages hourly shifts of employees and automates processes involved in hiring, scheduling, booking, tracking, communicating and payment processing. Schedules are organized in a centralized database and are accessed through mobile apps designated separately for employees and managers.

Employee rosters are organized with personal information, profile pictures and more. Managers can segment staff members according to custom preferences such as language and skillsets. Ubeya offers an employee mobile app, which allows workers to determine their availability and apply for shifts and jobs. Managers can book, confirm and schedule staff directly through their own mobile device.

It lets employees chat with their team me...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of Ubeya

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

November 2018

Jay from TKP New York Conference Center

Verified Reviewer

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2018

Super Efficient & Super Easy

We have saved money by having to the minute hours reported through the App. We have also improved upon ensuring staff coverage for our facility- Staff is able to communicate with each other or the Managers via the app if they are unable to fulfill their shift and thereafter find a replacement prior to the shift start. It's a great tool for any size business and a great value compared to the hardwire systems available on the market today.

Pros

The ease of use of the Software makes scheduling Staff a Breeze! Receiving scheduling notifications on ones phone is awesome, as well as communicating with Staff via the App has really streamlined our scheduling confirmation process. The ability to turn rules on and off and customize parameters for punching in and out is also helping us manage our Labor more efficently

Cons

Honestly, there are no Cons that I can think off

November 2018

Courtney from Impact Dance Adjudicators

Verified Reviewer

Company Size: 1 employee

Industry: Performing Arts

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Ubeya is the best option for my very specific staffing company

I searched for so many softwares that would do what I needed for my company. Majority of them were way overpriced. Ubeya was the closest software I could find to checking off majority of the boxes in my list. I have figured out ways to work around some of the things i needed in the app - primarily, I book multi day events without specific shift times, and wish their was an option to just book workers for multi days without needing to create a new shift per day. I love the customer support whenever I have a question. I love that the rate is included into the amount of workers used in a month. I love the chat/feed feature where you can send messages and ask questions to your workers - I just wish they could also respond with questions or answers directly on that feed if they have any. I would love a way to adjust the fields in the event to fields that work for me. You are able to do this in the worker profile to adjust fields, but not for the events. There are many fields in the event booking that I do not utilize and my workaround has been to just type in all my additional details in the notes section Overall, ubeya is meeting my needs for now. There is definitely room for improvement to make it the perfect staffing software, but for the price and budget in my small business, I’m looking for ways to using this for the first time this year. I’ve been very happy.

Pros

Being able to see staff’s availability Sending staff job offers quickly The app and push noficaitions How the staff can adjust their own profile The options for filters when selecting staff for events How it will inform you if a staff member is double booked Love the talk feature to send mass messages to staff

Cons

Can’t create multi-day events without creating a new shift per day. (My bookings are for full weekend availability so I don’t even need the shift feature -biggest complaint with the software for me ) Wish staff could reply and ask questions directly to you about questions for a job booking (besides having to open the chat or send a separate email) Wish staff could reply with comments on the chat feed Wish you could color coordinate the jobs based on client/employer In event view - wish you could filter down based on employer. In event creation - wish you could attach documents/pdf’s to each specific event. Wish you could adjust the fields in the event description to pre-dermined fields that work for you (currently I have to write majority of my details to the workers in notes field) Wish you as the admin received notification when people applied or confirmed jobs Wish there was a way to view ALL STAFF availability without having to create an event to view. Wish there was a way to pre-determine certain information into event fields based on client so you don’t need to manually include and type in every time you make a new event.

November 2018

Brian from the HYPE! agency

Verified Reviewer

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

November 2018

An Evolving Platform

Their customer service is great. They are very responsive and always eager to help. The admin software has made our lives so much easier. The staff side just needs some tweaking and a more robust messaging feature needs to be rolled out.

Pros

How receptive they are to our feature suggestions and how quickly they are implementing updates.

Cons

UI for staff is a bit confusing (i.e. clocking out for break vs out of the shift). The messaging feature is still not refined so we have to use another program for the time being. Hoping that will change soon.

January 2018

Cassie from Sisters Mezze

Verified Reviewer

Company Size: 2-10 employees

Industry: Food Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Best event scheduling app for price

Scheduling events is a breeze, managing staff is a breeze! My staff is where they are supposed to be when they are supposed to be there.

Pros

Our brand ambassadors love the ease of use of this app. The developers really took care in designing an app that our end users can easily navigate. As the event coordinator, I rely heavily on the GPS locations at employee clock-in and clock-out. Our events typically are staffed by 1 person, therefore having the GPS locator is an absolute must-have for us, not only for our piece of mind but our client as well.

Cons

I cannot say this is a con, but the only drawback of a new software app would be: The developers are always improving the app, to make this even more user-friendly. The changes are not dramatic, but I do have staff that is not very savvy with electronic devices, they do sometimes have difficulty with change. I will say the changes are always an improvement and welcomed by management, in fact - we have requested changes of certain features to accommodate our business model, and the developers were friendly and made even better improvements than I had envisioned.

Response from Ubeya

Replied January 2018

Wow Cassie we're blushing! So happy about your experience with the GPS functions being so pertinent to your business. We definitely have more improvements and tweaks as we grow, but we promise to make updates as user friendly as possible - even for non-tech savvy users!

November 2018

Ellis from Quench LLC

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

I Use Ubeya as an Administrative Assistant and to Clock In/Out When Managing Events

Pros

Ubeya is pretty perfect for use from a staffing company. I used to work for a dozen staffing companies and now I just work for one. I think staff profiles on Ubeya look sleek and professional​ compared to some other sites I've seen. You can also have as little or as much information on these profiles as you want and very customizable on both ends.

Cons

Any problems I run into can be fixed because of the customizability my employer has over the software. From my perspective​, Ubeya is rock solid. That said -- A lot of our staff get confused when they are starting out because the online Ubeya profile and the Ubeya app are completely separate​ things. In a perfect world, our staff could edit their profiles and upload photos from the app, too. Also, the Chat feature on the Ubeya App has never worked for my iphone 6. When I click on "chat" it simply says {"status": "Failed", "msg": "Invalid arguments"}