About Veribook

Veribook is a cloud-based scheduling solution that enables businesses to streamline processes related to bookings, registrations, customer communications, online payments and more. Professionals can utilize the platform to manage teams across multiple time zones and export information about appointment history in Microsoft Excel and Google Sheets.

Veribook allows administrators to configure access permissions for staff members and view bookings, messages, registrations and schedules on a centralized dashboard. Managers can receive payments from clients via credit cards and automatically send reminders or confirmations about appointments to customers, reducing overall no-show rates. Additionally, supervisors can create customizable booking forms...


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Supported Operating System(s):

Web browser (OS agnostic)

47 Reviews of Veribook

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 47 results

February 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Very Flexible Booking Software

Increased revenue and greater office efficiency

Pros

Super flexible -- so many options to get things configured specifically the way they need to be for each of the people I manage bookings for (I have 6 medical practitioners from different fields who all have very different, and very specific requirements). In addition Veribook's integrations are super robust!

Cons

So many options makes the UI a bit challenging at times, but definitely usable. UI for the clients could use a bit of modernization -- but I hear that's in the works for the next version!

February 2017

David from HMC Movere

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Straight-forward Scheduler That Does What it is Designed to Do!

We have been very happy with Veribook and the level of customer support that they offer. Working with them has been a great experience. They are timely and responsive to our needs, and have gone out of their way to deliver and customize their solution to the utmost of their abilities. Scheduler does not have a lot of bells and whistles and is not super stylish, but it does what it is designed to do - it allows our customers to book, reschedule, and cancel appointments. It allows our team to manage the schedules, offerings, bookings, etc. with relative ease. It also manages time-zone seamlessly, which is something that was hard to find in a lot of other schedulers we looked at during the vetting process. We have customers across the country, and service providers that are interacting with those customers in different time-zones. Most of the scheduler companies we looked at could adjust time-zone for either the client or the provider, but not both. Veribook has a scheduling solution that adjusts for both the client and provider and ensures that appointments are not missed due to a time-zone miscalculation. Again, can't say enough about the level of service that Veribook has provided to us. Readily available and willing to do all they can to meet our specific requests without nickle and diming us on "change-order" fees. Highly recommended!

Pros

Ability to calculate time zones for both client and provider. Simple design and user-friendly interface.

Cons

Reporting features are minimal, and aesthetic customization could be improved.

February 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

February 2019

Easy to book

Pros

Love booking my medical appointments on Veribook. So much easier than back and forth trying to find a good time with an admin. Instead I see what's open and choose the spot I want.

Cons

There should be AA function where you log in and it lists all your upcoming appointments with ability to change or cancel them

March 2021

Jennifer from City of Orange

Company Size: 51-200 employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2021

We recommend Veribook Software!

The software is easily integrated with our website. [SENSITIVE CONTENT HIDDEN](our contact/trainer/superman) was readily available and created and implemented our system after asking all the necessary questions. We have been able to manage our passport appointments and limit the number of people in our lobby (Covid restrictions) so well that other departments have asked us how we did it and also implemented Veribook. We are able to reach out to confirm appointments for the next day so that we help as many people as possible. This software has really contributed to improving our ability to serve the public during a pandemic!

Pros

We needed something user friendly to try and handle our passport appointments and this software is very intuitive to use. The "First Available" button has been very popular with the public! The software is also easy to maintain and customize so that when we need to make changes (agents available, hours) we can implement them immediately.

Cons

Honestly we haven't found anything we didn't like

Reasons for Choosing Veribook

I was familiar with Veribook from my previous agency, knew it worked well and recommended it as soon as we decided we needed to implement some form of appointment system for passports in Orange.

October 2017

Betty M from (Formerly) Linguistic Connections Ltd.

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Very helpful in setting up and understanding use of the software.

Our students enjoyed the reminders and confirmation of appointments.

Pros

Ease of use. Time-zone features were superb and intelligent. Measaging features were also excellent and adaptable. Calendar was adaptable to all business situations.

Cons

The Veribook Calendar did not permit use of the 24 hr clock - which is commonly used in Europe. Also, it did not allow one to choose ones own start day for the week - so the calendar week always started on Sunday and could not be changed to Monday - which we preferred. There was also some conflict between Admin functions and employee's functions - for example, in defining working hours. I always had to deine working in the Admin account rather than in my account as an employee.