---
title: "WhenToWork Software Reviews, Demo & Pricing - 2026"
description: "Review of WhenToWork Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/scheduling/whentowork-profile/"
page_type: "product"
language: "en"
---

[Home](https://www.softwareadvice.com/)

/

[Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/)

/

WhenToWork

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/scheduling/whentowork-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scheduling/whentowork-profile/alternatives/)

# WhenToWork Review

From $28/month Free trial 1 plan

Wondering if WhenToWork is right for your organization?

Our Employee Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

WhenToWork

4.4

[(137)](https://www.softwareadvice.com/scheduling/whentowork-profile/reviews/)

Pricing

Starting at $28.00 flat rate per month

### About WhenToWork

WhenToWork is an online employee scheduling solution that can be securely accessed from any location using a desktop or mobile device. With one-click scheduling features and automated notifications, it is designed to simplify scheduling for managers and employees. WhenToWork is suitable for businesses of any size in various industries including retail, education, media, government, financial services, and many others. A mobile app is available for iOS, Android, Windows, and Blackberry devices.

With this solution, varied and repeating schedules can be easily created. Employee shifts can be added as new or imported from a template. Managers can manually assign employees shifts or use an Autofill feature, which automatically prevents overtime and identifies conflicts with set preferences. The scheduling screen includes a drag-and-drop interface and various views, such as graphics, calendar, list, and chart. Other WhenToWork features include permission settings, time off information, employee trade-board, urgent text alerts, and more. This solution can be used to manage scheduling for multiple locations and/or departments.

Pricing is dependant on the number of employees. Businesses...

can choose to pay on a monthly basis. Pay-in-advance discounts are available.

Wondering if WhenToWork is right for your organization?

Our Employee Scheduling Software selection experts can help you in 15 minutes or less.

## WhenToWork User Interface

## Popular WhenToWork Alternatives

Main Product

WhenToWork

4.4

[(137)](https://www.softwareadvice.com/scheduling/whentowork-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.48Value for money
-   4.29Customer support
-   4.33Functionality

Pricing

Starting at $28.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5311)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Wageloch](https://www.softwareadvice.com/product/451189-WageLoch/)

4.5

[(265)](https://www.softwareadvice.com/product/451189-WageLoch/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.40Value for money
-   4.75Customer support
-   4.29Functionality

Pricing

Starting at A$112.00 per month

Get Price

Alternative Product

[Findmyshift](https://www.softwareadvice.com/hr/findmyshift-profile/)

4.6

[(1202)](https://www.softwareadvice.com/hr/findmyshift-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.44Value for money
-   4.45Customer support
-   4.40Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[7shifts](https://www.softwareadvice.com/hr/7shifts-profile/)

4.7

[(1212)](https://www.softwareadvice.com/hr/7shifts-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.62Value for money
-   4.68Customer support
-   4.54Functionality

Pricing

Starting at $39.99 per month

Get Price

Alternative Product

[QuickBooks Time](https://www.softwareadvice.com/project-management/quickbooks-time-profile/)

4.7

[(7022)](https://www.softwareadvice.com/project-management/quickbooks-time-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.58Value for money
-   4.75Customer support
-   4.53Functionality

Pricing

Starting at $20.00 per month

Get Price

## WhenToWork Pricing and Plans

Starting price: $28.00 per month

Free Trial

Free Version

Up to 10 employees

$28.00

flat rate, per month

Plan includes:

-   Autofill
-   Create
-   Employees and Managers
-   Fast Scheduling
-   Time off Information
-   Track Schedules
-   Upload Company Logo
-   View and Change Schedules

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## WhenToWork Features

-   Popular features found in Employee Scheduling
    
    Alerts/Notifications
    
    Attendance Management
    
    Calendar Management
    
    Employee Management
    
    Messaging
    
    Mobile Access
    
    Payroll Management
    
    Reporting/Analytics
    
    Schedule Distribution
    
    Self Service Portal
    
    Shift Swapping
    
    Timesheet Management
    
-   More features of WhenToWork
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Approval Process Control
    
    Attendance Tracking
    
    Automated Scheduling
    
    Availability Management
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Color Codes/Icons
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Drag & Drop
    
    Electronic Payments
    
    Email Management
    
    Email Reminders
    
    Employee Database
    
    Employee Scheduling
    
    Event Scheduling
    
    Facility Scheduling
    
    Group Scheduling
    
    Mobile Alerts
    
    Multi-Location
    
    Online Booking
    
    Online Time Clock
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Reminders
    
    Reporting & Statistics
    
    Scheduling
    
    Shift Management
    
    Shift Scheduling
    
    SMS Messaging
    
    Team Calendars
    
    Third-Party Integrations
    
    Time & Attendance
    
    Time Off Management
    
    Time Off Requests
    
    Vacation/Leave Tracking
    

## WhenToWork Integrations

Google Calendar

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

## WhenToWork User Reviews

## WhenToWork customer ratings

- Overall rating: 4.4/5
- Total reviews: 137

### Rating distribution

- 5 stars: 80 reviews (58%)
- 4 stars: 42 reviews (31%)
- 3 stars: 9 reviews (7%)
- 2 stars: 6 reviews (4%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.5/5
- Customer support: 4.3/5
- Functionality: 4.3/5

---

### Easy to use and straightforward

- Overall rating: 5/5
- Reviewer: Bianca S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is great. The way we can create employees and add their availability helps my team create shifts that holds both employer and employee accountable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I work for a university and i like the ease of use of the software. Our student workers are able to navigate the site and app well. It makes sense to the users and the managers. I like the trade board feature. It allows my team members to pick up shifts and trade.i like the manager approval safeguards. When i do have an issue with When to Work. customer service responds right away and trouble shoot quickly. Our when to work is not linked to payroll software. Our institution provides another payroll software. I believe the software is worth the money. There have been mergers and aquisitions that have driven the cost up, however, due to our long standing partnership, we have been able to negotiate a price.

#### Cons

It is limited in features and the appearance of the software and on the app could improve. Maybe when to work can do some improvement on the app and the look of the dashboard.

---

### Great Scheduling & Communication Tool For Teams

- Overall rating: 5/5
- Reviewer: Amanda G.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I have always been extremely pleased with the ease of use and the accessibility of WhenToWork. The staff seems to love it as well for the fact that it is easy to submit time off and can always double check their schedule from anywhere with the app. I have also absolutely loved being able to create templates for our rotating shifts that make enter a new months schedule even easier. I also love that it has an easy way for the team to communicate with each other on one platform instead of having to create group chats.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have used WhenToWork for almost 10 years and overall, it is easy to use, makes scheduling a breeze, helps keep in line with payroll budgeting, helps with managing all departments shifts to ensure we have coverage where we need it. Not to mention the value you get for the capabilities it provides.

#### Cons

The only thing I wish WhenToWork was capable of is also being a time clock so we wouldn't have to use 2 separate systems.

#### Reasons for switching to WhenToWork

It made scheduling so much easier and more streamlined.

---

### You get what you pay for.

- Overall rating: 2/5
- Reviewer: Sara V.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

This website is barely functional. It has terrible design and is very ineffective. It's inexpensive, but at what cost.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

This software looks like a website from 1997. It's laughably bad UI and took everyone on our team a while to figure out because it's so backwards.

#### Cons

There was no reporting - when you take someone off the schedule you cannot download any shift info. This is not very useful for future planning.

#### Reasons for switching to WhenToWork

Some manager thought this product was better than another woefully poor product.

---

### Whentowork always works

- Overall rating: 5/5
- Reviewer: Alexander G.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

This software has been something we used for quite some time now and it seems to be so user friendly and easy to drag and drop shifts.

#### Cons

The only thing that I could possibly think of that may be a problem for a new user is not being able to mass edit shifts or select multiple shifts to delete at once.

#### Reasons for choosing WhenToWork

The amount of time it to to develop a shift on the other was complicated.

---

### A Simple and Reliable Scheduling Tool

- Overall rating: 4/5
- Reviewer: Griffin L.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with WhenToWork has been positive. It is straightforward to use, easy for staff to learn, and effective for managing schedules across departments. While it lacks labor cost tracking, it remains a reliable and efficient scheduling tool that helps keep communication and coverage organized.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Whentowork did exactly what we needed for staff scheduling and staff management. There was a very minimal learning curve to get it down!

#### Cons

One limitation of WhenToWork is that it does not track labor costs. While it works well for scheduling, having built-in labor cost tracking would make it easier to monitor staffing expenses and evaluate schedules against budget goals in real time.

---

### Decent scheduling software

- Overall rating: 4/5
- Reviewer: Brianna T.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

WhenToWork allowed us to maintain a complex schedule for nearly 60 students workers through its user-friendly platform. I liked that students could drop and pick up shifts and change shifts within the platform.

#### Cons

The interface could be more modern and appealing to the eye. Sometimes when there are a lot of events the schedule can look overwhelming.

---

### Great scheduling software!

- Overall rating: 5/5
- Reviewer: Renee H.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Managed between 2-10 employees schedules. Was able to either send it to their email and/or text. Easy to add new staff.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use for a smaller business, allowed for staff to be emailed their schedules weekly. Program is a great value to limit extensive overhead costs.

#### Cons

I don't have a whole lot to complain about, it's a really straight forward application that streamlines scheduling.

---

### Great, but could use a few touch ups

- Overall rating: 4/5
- Reviewer: Ell M.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

It is helpful to see my schedule and everyone else that I work with, wish it was a little bit more streamlined to navigate. It's been helpful for our company

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

The ability to see when I and other employees work. It helps me map out the schedule for the day. I like being able to access from my phone

#### Cons

To see everyone's full role for the day (example: for Assistant roles, you have to click into them to see the doctor they are assigned to for the day), I have to click into their name, then when I hit back it scrolls me to the top of the page. Not a dealbreaker, but inconvenient when I'm writing the schedule on the white board each morning

---

### When2Work Review

- Overall rating: 5/5
- Reviewer: Isaac L.
- Verified reviewer: Yes
- Industry: Recreational Facilities and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience is good with this app. There isn't much to complain about. It serves its purpose as a schedule app.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The app is straight forward. It shows my schedule before anything else. It allows me to trade shifts with coworkers easily. The app is easy to navigate and pick up.

#### Cons

The GUI is rough and could use refining. Sometimes when I open the app it just closes itself. There are other graphical glitches that could be looked into.

---

### When to work is great for work!

- Overall rating: 5/5
- Reviewer: Shana P.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very good. Will continue to use the app. It’s better that other ones the business has used in the past.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very user friendly and not as expensive as other scheuduling tools. Customer support is always helpful and easy to reach.

#### Cons

Sometimes takes a while to reflect changes and that app sometimes glitches but otherwise no complaints.

---

Showing 1 - 10 of 137 Reviews

[See All Reviews](https://www.softwareadvice.com/scheduling/whentowork-profile/reviews/)

## WhenToWork Popular Comparisons

[Connecteam vs WhenToWork](https://www.softwareadvice.com/hr/connecteam-profile/vs/whentowork/)

[Compare All Alternatives](https://www.softwareadvice.com/scheduling/whentowork-profile/alternatives/)

## Other Top Recommended Employee Scheduling Software

[Paycom](https://www.softwareadvice.com/hr/paycom-profile/)

**4.4** (1395)

Recently recommended **446** times

[Rippling](https://www.softwareadvice.com/hr/rippling-profile/)

**4.9** (4871)

Recently recommended **377** times

[Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/)

**4.3** (1932)

Recently recommended **264** times

[Paycor](https://www.softwareadvice.com/hr/paycor-perform-profile/)

**4.3** (3074)

Recently recommended **207** times

Stuck Between Options?

Our experts can help you compare WhenToWork with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice