All YouCanBook.me Reviews

1-25 of 329 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Sara

Verified reviewer

Higher Education, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Absolutely a Life Saver!

10/10 would recommend this. The benefits: you can utilize the free version for student bookings and still have a variety of features to choose from to customize their experience during bookings; you can control your calendar or sync it up to your work calendar so your available times already populate. It works so, so well with Google Calendar. We have had hundreds upon hundreds of bookings over the years in advising per advisor and we have never run into any issues or outages. I cannot speak enough about how knowledgeable their customer service staff are, either, they are just absolute gems.

PROS

Don't even read this review- just test this out, it's AMAZING! I cannot speak highly enough about this product. I am part of the team which selected this as our booking tool to use, and we have utilized both the free and paid products. I need to say this up front: this company has hands down the BEST customer service team. I have never in my life experienced such great customer service from a booking site. The speed of replies in amazing- service is awesome. Our team utilizes this for students to book appointments with their academic advisors for academic plans, form signing, general inquiries, etc,. The ability to customise your booking features in insane to me. You can select available times, dates, booking length of time, and customize what your customer base sees when they search through your available dates calendar area for times, and once they book there are a variety of options to choose from. We have data that we do need for tracking as far as student ID numbers, appointment type, etc, and YouCanBook me lets us track that with ease, when previously we would have to go through digital calendars and HAND COUNT and track this data. This has saved us so much time and is such a wonderful and easy tool for our students to use too. One of the best features we have gotten feedback on is the appointment reminder via e-mail or text message. For students who use technology daily this is something they appreciate as it's a quick notification for them during their busy days.

CONS

Nothing, the paid and free versions each have so many cool things to use! You can also request to test out feature of the paid version. Like I stated before, their customer service team is just so fantastic so anything you might run into they can assist with. Truly, this is a wonderful program that I will be using for years to come, it's just so easy to use and so great for bookings.

Lisa

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed February 2021

An Online Scheduler That Meets All Needs

It serves all my needs. There is nothing lacking in this software. Customer service is also fantastic.

PROS

I love the fact that I can create multiple booking links for different needs and keep all links separate. This keeps my booking pages clean and removes confusion for the booker.

CONS

You need to create code to personalize or hyperlink text in the booking heading. This is easy enough but a bit annoying and time-consuming.

Reason for choosing YouCanBook.me

The booking page functionality was cleaner and suited my needs

Roy

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed February 2018

Loved it - but now it does not support Apple.

diary use

PROS

almost everything. except apple integration. product was easy to use and flexible. great customisation

CONS

We're writing to alert all users connecting their iCalendars with YouCanBook.me about an urgent issue with the integration. You are currently using iCalendar with YouCanBook.me, and you may need to take action to continue taking bookings. iCalendar's ability to communicate with 3rd-party tools like YouCanBook.me just changed and iCalendar can no longer reliably communicate with tools like YouCanBook.me. iCalendar's issue will likely cause problems for you, and we want to make sure you're aware and able to take the appropriate action as soon as possible so you can continue taking bookings. At this time, we cannot recommend continuing to use iCalendar. Our alternative suggestion is to switch to Google Calendar.

Josue

Human Resources, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

I can't live without it

I honestly can't think of my workflow without it.

PROS

It's easy to use and effective, as an administrator, the set-up is a breeze, and for the users, it's really easy to get a hold of the service, there are a ton of features you can customize, from the fields your client has to fill, to the custom email/text notifications you can get.

CONS

The UI can get some upgrades, and it would be nice to have more stock themes options.

Reasons for switching to YouCanBook.me

I just feel more in control using Youcanbook.me

Osman

E-Learning, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Use YouCanBook.Me for your appointments

PROS

How easy is to configure and start right away, the variety of options that offers to configure the booking page and also that are fully customizable, also the permissions of who can modify the booking page comes handy so you don't have to rely just on one person managing the pages.

CONS

It could be improve the way when an account is deleted that the rescheduling of the appointment should be handled through the interface of YouCanMook.Me and not the calendar itself

Reason for choosing YouCanBook.me

The customer support that we receive for the integration

User Profile

Michael

Verified reviewer

Higher Education, 51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed December 2020

Decent booking/appointment platform

Overall, it proved an effective tool for the short term but I will not be upgrading to a paid subscription after my free trial ends. Might consider it later on in the future.

PROS

In using the free trial, the flexibility of creating meetings and appointments was nice. Provided lots of options for days and times that made more specific options possible as compared to other platforms I've used. Distribution of the bookings was easy. Nice control features. Easy to connect to your calendars, be they Outlook or Google.

CONS

In my opinion, there is a steeper learning curve in using this platform. Not just because of all of the features, but the overall look is very busy and not very intuitive in my opinion. Some of my students also stated that it was confusing to choose appointments. However, that is all very subjective and is not necessarily a reflection of the platform itself.

Reasons for switching to YouCanBook.me

Wanted to see if YouCanBook.me better suited my needs.

tania

Professional Training & Coaching, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Feedback

It works for me and I will continue to use it. You have met your goal and I recommend it

PROS

I like that it adapts to my needs and that the hours are adapted to the use of my clients. personalization, only that there is always an email that reaches spam. In general I feel very comfortable

CONS

syncing with other calendars, but I've adapted. Sometimes it is difficult to understand how to use it if the original language is not English, they could have Spanish versions

Reason for choosing YouCanBook.me

I did surveys among my acquaintances and that is why I decided to use this

User Profile

Khayra

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

What admin pains?

When I got my virtual assistant, I didn't have much typical things for them to do because YCBM already did it alllllll. So we could instead work on upping the actual services than the admin stuff.

PROS

It was a pleasure to configure my booking system along with what happens after for reminders, notices, and if-then workflows... and then how I connect it with Zapier? I used the word PLEASURE, bubu! The saving feature is intuitive, the interface is so smooth and comforting. And teal is my favorite color.

CONS

Not enough Zapier connections. They're working on it!

Reason for choosing YouCanBook.me

Configuration features.

Reasons for switching to YouCanBook.me

I literally don't even remember the name of the old booking system. But they started pricing their service and the interface was crazy clunky, so not worth it. I don't remember how I was blessed to find YCBM, but I'm so glad I found it.

Mike

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2023

Great system, definitely need to pay for the better features

I really enjoy using YCBM, and have recommended it to plenty of people over the years!

PROS

Ease of use; TONS of features and options to include or add; customizable landing page, profile, reminders, and notifcations. Syncs with multiple types of calendars. Fairly intuitive to learn. Add-on features (at a cost) are valuable and practical (text msg reminders/notifications, follow-ups, etc)

CONS

Using it as a member of an organization is a little weird sometimes. Not having full control over everything, and having to navigate within the larger system (I can personalize my own calendar and page, etc, but making larger changes can be tricky)

User Profile

Bob

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2018

Why I Use (and stick with) YouCanBookMe

I have used YouCanBookMe for almost two years now. Other than the comment in the "Cons" section, I have not had any issue at all with this software. Almost every person I have interviewed has stated how nice it was to use that system (almost 400 interviews in the last two years). There are other schedulers out there...but I'm staying with this system. It has proven to be 100% reliable for what I am trying to do in my business.

PROS

Ease of use... Customizable scheduler... Integrates with my personal calendar... Eliminates the dreaded "email tag" game that can happen.

CONS

In the rare instance when I have to try and reschedule an interview (I use this system to schedule radio interviews), I find I have to actually "Cancel" the interview and ask the other person to reschedule... I wish there was a way I could offer a "rescheduled" appointment from my end instead of asking the client to do so from their end.

David

Financial Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2020

YouCanBookMe online calendar is a must for my business

Having used YouCanBookMe for almost four years now, it is so easy for me to add my personal calendar link in an email message or to a web site so that people can schedule themselves. So much is being done online now and people are both accustomed to these kinds of tools and many prefer them, so having affordable access to such a capability helps me tremendously in conducting business. I have had some trial and error with simply not knowing I needed to put certain custom fields in the body of a message I have designed (for instance, the ability to cancel or reschedule right from the confirmation email). But that was very easy to figure out and change. Overall, this is a must-have for the work I do. I have not tried any other similar products because once I started using this I did not want to even think about replicating my design and functionality somewhere else. And the price has always been right.

PROS

If you are looking for a way for customers, clients, prospects...anyone, really, to hop on your calendar without the back and forth of trying to figure out when each of you is free, an automated online tool like YouCanBookMe is a bonus. It is very modestly priced, especially for the flexibility one has in setting it up with multiple features. I like that as long as I keep my Google calendar up to date, I can count on not having time conflicts. I like that I can give schedulers choices of different services to book and that I can customize the screen separately for each service. I also like the ability to duplicate a setup to create a new service to be scheduled without having to start from scratch.

CONS

I wish it was a little easier to design how the output screen looks after detailing what questions a user is to answer in order to schedule an appointment. I have often wanted to move things around a bit, add spacing and divisions between page content, and even make some small specification about what a finished confirmation email might look like. You could say that the page forms need to be made to look more modern and place some emphasis on design elements.

Joshua

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

YCBM review

Overall really good! Affordable and handles the scale / volume of bookings we get.

PROS

It is easy to use and also the support / customer success team is really good about getting back to us. We are investing more in YCBM to an additional customer facing team. I like they we pay per head count not per calendar profile.

CONS

It has been a bit challenging getting our data and reporting dashboard put together. There seems to always be some discrepancies in the web hooks that we get from zapier and those we pull ourselves right into our data warehouse. Also, I wish there were an easy way to identify that the booking occurred and is complete. We are under the assumption that if it was not cancelled or re-booked then it was complete. However, if a customer no-shows the meeting, we are relying on my team member to press the cancelled link then go and log the call this is a bit manual. Also, the calendar takes a long time to load when we integrate it on our website moz.com/walkthrough/personalized. load speed is not the best customer experience. Probably nothing to do with the tool but we have a high cancellation rate and I do not understand why

Reason for choosing YouCanBook.me

This was a product that was already used when I absorbed the team. But honestly the willingness of the YCBM team for all my emails and demands have been what has ensured we have not considered looking at other tools. Shout out to the team

Jane

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

The Day My Business Went Professional!

We jumped onboard at the beginning 10-11 years ago and have never looked back. It's been the best thing I've ever done in my business. Thank you! In two words 'Brilliant and life-changing'

PROS

The user-friendly interface, the ability to integrate onto my website, the aesthetic appeal, the functionality, the seamless integration with calendars like Google and the ease in which one can change, reschedule and cancel appointments without missing a beat.

CONS

Probably the change to the new platform where I can no longer change the button text. I'm not entirely sold on the new interface in the back end. Oh yes, I would appreciate if the calendar profiles on the dashboard were able to be arranged in some order either folders or alphabetical or as they're opened. It was easier the older way. I am under-utilising all the features I'm sure but I certainly get my money's worth with what I do with it.

Reason for choosing YouCanBook.me

Why do we stay? It works, it looks good and we haven't been bothered to look at the others.

Vendor Response

We love hearing we helped your business go pro! Thanks for the feedback about the dashboard - this is something we're taking a look at presently.

Replied October 2019

Aaron

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Powerful booking system, highly customisable, great UI and very, very good value for money

Functionality Customisation Ease of use Value for money

PROS

I have trialed a number of booking systems costing for a month. Youcanbookme beat them all and is a fraction of the price. The level of customization afforded in communicating automatically with your customers is quite simply awesome. You can integrate HTML and apply logic arguments through the use of mailmerge codes to speak to different customers automatically in different ways depending on the nature of their booking saving you time, effort and giving an efficient and impressive service to your clients. The UI was a bit creaky originally, but has been recently updated and is now very slick indeed.

CONS

This is a basically a very sophisticated calendar API with a load of automatic messaging functionality bolted onto it. It is not a database which is missing a trick quite frankly. Youcanbookme should probably publicise the really clever aspects of their system better, can take a bit of digging to find the juicy stuff

Jeff

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Excellent value

Overall the benefits are great. We have reduced the amount of back and forth scheduling emails significantly. We also minimized the number of missed meetings by customers. In addition, we are able to allow new leads on our website to schedule a time immediately which increases our lead conversion rates.

PROS

My customers love the interface. Also, once the product was configured properly, it has been very stable and accurate. I like the ample amount of options for customization.

CONS

There are so many options that it can be difficult to understand how to set it up correctly - especially since working within the admin interface happens so infrequently. Also, I find it very difficult to share combined calendars for multiple people. It would be great to have a semi-automated way to combine the calendars of multiple people when everyone is required for a meeting. In general, more options for combining multiple calendars would be the most helpful improvements.

Katie

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Easy to use, great value

Multiple offices at our college use YCBM. Our academic advising center started using it a few years ago and it works wonderfully. Now we don't have to use administrative time going back and forth by email (is Tuesday ok? How about Wednesday?) OR require college students to call/visit an office during business hours. We previously used Google appointments, but routinely experienced issues with time zone differences between calendars.

PROS

The best part is that advisors can easily update YCBM availability within Google Calendar using the "Custom Availability" feature, so there's no need to update calendars in two different places.

CONS

The software works great - no issues. Customer service has always been responsive. No complaints that I can think of.

Reasons for switching to YouCanBook.me

Students' google calendars were often not set to the same time zone as us, and so they would come at the wrong time for their appointments. We've never had this issue with YCBM

Sarah

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Very useful for School Counselor

Great experience would recommend highly for other companies/schools to use.

PROS

I love that students and parents can make an appointment with me and can see my availability by clicking on the link. This You Can Book Me saves 5-6 emails between me and students and provides an email confirmation of booking. Very easy to use!

CONS

Granted, this is a "1st world problem", but would just like more flexibility with the display. It would be great to have different formats of the calendar including colors. It would also be helpful to not display weekends since my school does not meet during that time and my display would show more opportunities where I am available to meet.

Vendor Response

Thanks for the feedback about the display - we recommend customizing colors in the Styles & Appearance area of your settings. It's great to hear we're saving you time with back and forth emailing!

Replied November 2019

Ted

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2017

I have used youcanbook.me for several years and it is very valuable in organizing my appointmens.

I have an easy way for students to schedule me.

PROS

It is simple to implement and is connected to my Google Calendar. I can unschedule myself by simply removing a keyword from my Google calendar. The URL takes you directly to my scheduling page. I advise college students and provide office hours for the students taking my classes.

CONS

I cannot customize the front page with links, add pictures or prevent students from canceling my appointments at the last minute. I am using the free version, in the interest of free disclosure. My colleagues use a different system which they pay for, but I don't like the fact that in that system, it takes three mouse clicks to get to the page where you can see my calendar. Alas, they won't pay for another system, so I am required to use your free version.

Vendor Response

Thanks for the review, Ted :)

Replied July 2017

Christina

Education Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Best Free Scheduling Platform

I have significantly reduced the number of emails sent regarding meetings. My clients are able to book a meeting that works for them and they get a calendar and email reminder which helps eliminate missed meetings.

PROS

Easy to use and integrate with your current calendar. Excellent customer service. If you opt for the paid services, it is both easy and affordable. If you're looking for a way to streamline meeting requests and eliminate the scheduling emails, this is the right choice for you. I have been using the product for over 10 years. It has adapted to new technologies and the team is responsive if you have suggestions about improvements.

CONS

I don't like that the office hours feature requires a subscription.

Vendor Response

It's great to hear that you've cut way back on emails for meetings! It sounds like you're saving loads of time.

Replied September 2019

Logan

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed November 2019

YouCanBookMe Review: Non profit Organization

PROS

YouCanBookMe works fabulously for our needs. As a non-profit organization, we use YouCanBookMe to schedule volunteer shifts with our group of 250 volunteers. The functionality of having multiple calendars allows us the flexibility to handle recurring volunteers, new volunteers, AND has allowed us to pilot a new volunteer program (which has been extremely successful thus far).

CONS

There are a few instances where we have to hackily workaround YCBM's limitations. For example, the YCBM calendar invite counts as a volunteer, and since we only have a certain number of shifts available at a time, we have to adjust based on that. Very small probem to have, though.

Reason for choosing YouCanBook.me

I wasn't involved in the process!

Gil

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2021

Great booking platform!

Easy to use, clean, and simple booking tool that can really help any online coach/service provider/consultant.

PROS

It's very easy to use, there are many options to personalize the booking page. Also, the integration with other platforms works well.

CONS

There isn't easy integration with zoom/other video meeting platforms. Also, the pricing is a bit too high.

Vendor Response

Thank you for the great 5-star review, Gil! We work very hard to meet high expectations like yours, and we are so happy to hear that we were able to hit the mark for you. We are committed to continuous improvement and your feedback is extremely helpful. We do support Zoom and Google Meet integrations and more to come in the future, but if you have encountered any issues or have any further comments or concerns you'd like to share, please feel free to reach out to our customer support team. Thank you once again for taking the time to review our product! Best, Kaoutar - YouCanBook.me Team

Replied June 2021

Claire

Professional Training & Coaching, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed September 2020

Meets My Business' Needs

It's great to have a reliable scheduler that I can add to my website and/or when appropriate, send the link to anyone.

PROS

YouCanBook.me has made it easy for clients and others to book sessions with me. The integration with my calendar and ability to have different time frames for different people and purposes, eg, one for clients and a different one for prospects, are the features I most like.

CONS

The padding before and after time slots does not have the level of flexibility I would have liked, but it is not a deal breaker.

Reason for choosing YouCanBook.me

A combination of providing the features I most need along with price.

Reasons for switching to YouCanBook.me

YouCanBookMe was more cost effective. While the other software had a feature that YouCanBookMe doesn't have, given my volume of usage, YouCanBookMe was the better option.

Shamim

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2017

I am a college professor and I use youcanbookme as an online booking system for my students.

I think this is a great online booking system. It has made things much easier and reliable when it comes to people making appointments to see me.

PROS

The convenience. The fact that it is linked to my gmail calendar so people wanting to book a time with me can see my current availability and I can see all bookings in my calendar. I also get an automatic notification email every time someone books a time.

CONS

It'd be nice to be able to email back to confirm or change a booking using a link in the email message that is automatically sent to me when a booking is made. I now have to go into youcanbookme to do this.

Vendor Response

Thanks so much for the review, Shamim :)

Replied July 2017

Amanda

Higher Education, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed May 2023

here are my thoughts after six months of using YCBM

Overall, YouCanBookMe has made my life easier, but there's a lot of manual management required. I love the automatic calendar invites and reminders.

PROS

There is an easy way for students to book on their own. It takes away the most time-consuming part of my job (going back and forth discussing availability) and increases the chances that I'll actually end up meeting with them.

CONS

I really hate that the calendar can't simply sync with my Google calendar. That I need to create blocks of time, name them, then mark myself as "free." I also don't like that folks can't choose between 30 minute meetings and 60 minute meetings. I have to make them all uniform and then I feel like there are snatches of time that could have been booked, but there's no mechanism for it. I also find it hard to go to my page and log in. If I click on my own link, why is there not a link on that page to log in? Why is it so difficult to find my dashboard and manage my account? I'd also love the ability to indicate my working location: remote or in the office.

Tania

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Excellent

The staff at youcanbookme have been fantastic recently with a few issues that have come up for me. they are all over whatever the issue is within 12 hours and will bring in someone to help if there are communication breakdowns, if they think someone else can explain something better they will hand you to them which was great. I'm very pleased recently, i mean i have always been but recently they have been amazingly helpful

PROS

Easy to use and understand, great userface

CONS

I did have some issues but they have been rectified now and its a great service

Reason for choosing YouCanBook.me

just had a feeling it was the best for me

Showing 1 - 25 of 329 Reviews