Blackbaud K-12 Solutions Software

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About Blackbaud K-12 Solutions

Blackbaud K-12 is a cloud-based school management solution designed to help educational institutes record and track students’ information, grade and health records. It offers an online attendance tracking system, which enables students and faculty members to track class-specific records and quickly review attendance history. The application includes Blackbaud gradebook, which allows trainers to conduct assessments based on predefined criteria and allot numerical or letter grades among students. Blackbaud K-12 enables stakeholders to create community pages to post announcements, events information and latest news. Additionally, administrators can use the application to automatically synchronize data across alumni profiles with fund accounting and fundraising managem...
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Blackbaud K-12 campaigns

Blackbaud K-12 Solutions User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 11 reviews

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2017

Very helpful for benchmarking

Pros

We have used blackbaud for over 15 years. We use this for tuition payments and payables. Extremely easy to use.

Cons

If there are 5 people in the system then you can't get in. Not a problem except for busy times of the month

Jeremy

St. Johns Country Day School

Verified reviewer

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

4

Value for money

3

Customer support

5

Functionality

3

Reviewed February 2017

Fantastic holistic program. Horrible implementation experience

In 2016, we made the decision to move from our former database (Rediker) to Blackbaud Cloud hosted products: Core, OnRecord, OnCampus, OnBoard, Raiser's Edge NXT, Financial Edge NXT and Smart Tuition. We wanted a holistic database for all of our departments to pull from and for information to move seamlessly in realtime. We are in the middle of the first year and we are very pleased with the functionality, User friendliness and wide variety of reports that are available. Customer support is phenomenal. Every person, without exception, has been friendly, professional and competent. I really enjoy using the chat feature and appreciate case central's ticketing system. Our implementation experience has been horrible. Most of it seems to be attributed to the Whipple Hill acquisition along with a confusing model. Even though we paid thousands of dollars for implementation fee, I felt like we did 90% of the work. Our Project Manager only provided a confusing project mgmt. software and introduced us to our product specialists. The implementation comprised of a series of useless group sessions and one-on-one sessions implementation consultations which were really training sessions in disguise. The grading setup is incredibly complex and non-intuitive, however our specialist was instructed to only setup our Upper School and we would have to setup the lower and middle schools on our own. The whole process left us feeling confused, frustrated and behind schedule. We highly recommend Blackbaud Products, but here are a few pointers for anyone considering the program: 1. Give yourself a year. No matter the timeline Blackbaud gives you, double it. 2. Keep your former SIS one more year and work in tandem with the new OnProducts. We are halfway through the year and we're still importing information over from our prior system. 3. Historical Grade Data ' This can only be done for current students. They will not do it for previous students and Alumni. 4. LMS ' Blackbaud does not integrate with any other LMS. OnCampus is highly functional, but lacking in a few features we like in Haiku. 5. Smart Tuition - The Smart Tuition integration is new and still going through development. We've been working at this for several weeks and delayed re-enrollment contracts pending their resolution. If you're considering a transition, you should wait another few months for the bugs to work out.

Pros

Holistic, cloud-based platform which allows data to move seamlessly and in realtime.

Cons

The implementation process needs a lot of work.

User Profile

Samantha

The City School

Verified reviewer

Company size: 51-200 employees

Industry: Primary/Secondary Education

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

2

Functionality

4

Reviewed July 2019

Teachers for Teachers

Overall it has been a decent experience using K-12. No software is perfect, but this software gets the job done and is functional.

Pros

I love that there are so many different options available on this software. I can see my students' information, their parents' contact information, birthdays, grades, and assignments all in the same place. It is a good central location for all the important information of my classroom.

Cons

This software can be hard to predict when it will time out. Unfortunately there were occasions when putting in grades that I would lose entire portions and have to retype the grades because the page would time out without warning, and the grades hadn't been saved. I had to be very diligent about saving the page manually after entering any grades.

User Profile

Gihan

Union Bank Of Colombo PLC

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Banking

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

3

Customer support

4

Functionality

3

Reviewed June 2021

Blackbaud K-12 Solutions

overall this is really good remote learning and presenting a solution and recommending for purchase.

Pros

Blackbaud K12 is one of the best solutions for doing attendance tracking/class schedule. The analysis of the attendance is also very helpful when we doing assessments.

Cons

As like most of software, the help desk support is very less and had to send reminders for fix my issues

Ashley

Florida State University

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2017

I use Blackbaud to look up information on alumni and potential donors.

Pros

I love the "recently accessed" side bar that comes up every time I sign in. This allows me to go back to a record that I was previously looking at, which makes it much easier when researching donors and alumni. I also like that their constituent ID is right there next to their name for a quick reference!

Cons

Blackbaud does pretty much everything I could want it to do. If there was something to improve on, I think it would be the constituent search screen. When I search for a constituent, Blackbaud brings up all possible matches. Sometimes, I use broad search words and the system will only show me the first 100 matches or so, limiting the number I can see. When I'm searching for someone with a very common name, this can make it difficult to go down the list and try to find the one I'm looking for.

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