I love how easy it is to use and how simple it makes managing the classroom(s). Having everything connected to the same app is great and limits the amount of time I need to spend running payroll and billing.

I dislike that parents are not able to add their own approved pick ups. At this point all approved pickups need to be added by an administrator and have to have their own separate account. For a lot of families that are just adding people as an emergency or for very infrequent it doesn’t make sense. I also would appreciate not having to deal with it on my end and instead allowing the parents to add someone connected to their account but still with a separate check in code. I also would love a way to upload or create student files for all required licensing documents to move away from using so much paper and having those important files also stored with everything else in the system making it even easier to keep track of everyone and set families up when they start

One important and impactful feature of brightwheel is the parent portal, which allows parents to access real-time information about their child's daycare or school experience, including daily reports, photos and videos of their child's activities, and communication with teachers and staff. This feature helps to keep parents informed and involved in their child's education, and also allows for easy communication between parents and caregivers. Additionally, it helps to keep all the information in one place and easily accessible, which can help to improve overall organizational performance.

Some cons of Brightwheel may include: its cost, its dependency on internet connection and device compatibility, limited functionalities for certain types of institutions or programs, and some users may find the interface not intuitive.

It really is a wonderful tool to have for communication with parents. It makes sending pictures really easy. I love knowing that our parents can easily receive pictures of their child throughout the day. As a parent myself, I love receiving pictures of my son!

I love the ability to post multiple pictures at the same time. All the options are easy to find and labeled really well (ie. nap, food, potty, etc.).

First, I really don't like how difficult it is to edit a note, photo, or custom message if we spot an error after sending it. We have used another platform before that you could easily click on which students had the note that was sent out and you could edit it one time instead of having to go through each child. For example, to edit a "note" that was sent we would have to edit it 19 times to fix it. That's a lot! If you could update this I would really, REALLY love Brightwheel. Secondly, can we please have a "Sent" message page separate from just the one page that groups the sent and received all in one. I am missing incoming messages because they're getting lost in a bunch of other messages. And one more thing about messages. This would help out SO much! Can there be an option to mark a message as "Unread"? Sometimes my morning assistant will check a message but forget to tell me and unfortunately I won't see the notification that a message came in. But if it could be known that if anyone reads a message before the lead teacher they can easily indicate it as Unread and then no one will miss it.

I have had a very positive experience with Brightwheel and I can say the same for my families.

I love the ease of check in and check outs for students. The billing feature is a huge time saver. The ability to electronically enroll families is a huge time saver as well.

There aren't any con's as of now. However, I wish there was a way to turn on an "Out of Office" notice on the messaging app when parents send messages while school is closed.