brightwheel vs Illumine

RATING:

4.7

(3129)

brightwheel has 3129 reviews and a rating of 4.66 / 5 stars vs Illumine which has 106 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (3129)
4.4 (106)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 26, 2024
October 12, 2023
Pros/Cons
  • Pros

  • This software was easily integrated into our program and my parents like it. Billing helped reclaim employee time and help parents pay faster.
  • It is convenient and the cost is affordable. The parents and staff love it.
  • Cons

  • I dislike that you are unable to see your punch in and punch out time. You should be able to see your location at all time.
  • I work for a company that uses Brightwheel and I firmly believe that this app and others like it are awful. They enable helicopter parenting, distract teachers, and set a bad example for children.
Read all user reviews
  • Pros

  • The most impactful features are the easy to navigate areas. To be honest when my IT personal were out, I didn't think I was able to handle this element of the Busniess.
  • Ease of use as a parent portal. Very well structured and good information design.
  • Cons

  • No option of selecting multiple parents to message. Have to individually select which is time consuming.
  • It was a bit difficult to understand. But everyone is talking initiative to understand and learn.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos