We have been using ClassReach for almost six years, and have been very pleased with the software. It has been a fantastic school management software for our University-Model School. It is the exclusive communication tool for staff, students, and parents. It is user-friendly, even for our younger students. We have continued to see the functionality grow over the years with the addition of the financial tab, which we have been pleased with. ClassReach customer support is always prompt and helpful. It meets all our needs in a school management software - recording grades, calendars, documents, messaging, loading of assignments and handouts, finances, transcripts - there is no aspect of school management that we need that is not handled by ClassReach. Top-notch product from a great team!

User-friendly, cloud-based, customizable for our school needs, easy to access from laptops or mobile devices. Has all the functionality that we need to manage our school completely.

Difficult to use messaging feature on Internet Explorer browser - works much better on Chrome.

ClassReach has improved our ability to communicate with students and parents.

We like the combination of messaging, calendar, assignments, and gradebook all in one place. The price is definitely right!

There are sometimes glitches with the grade averaging. I wish there was more functionality with messaging options. We wish we could create more custom reports.

I like the accessibility to groups of people

ease and timeliness to make changes based on needs of each internal department. I have had some issues with creating forms.

I like that it is so customizable and that the developers are always working to make changes and updates.

I struggle with knowing how to do all the things I want to do. The tutorials are limited and seem to cover things that I can mostly figure out on my own, but don’t cover the things that I actually need help with.

I appreciate the incredibly practical cost! We are a small school, and most likely would not be able to afford another platform if ClassReach wasn't available. I also love how quickly they respond to issues and questions. Wonderful customer service!

I think any issues I have are simply, because I haven't spent enough time learning the software. Sometimes I can't schedule events on the quarter hour and that is a small hassle (but I also may be doing it wrong!).

I like this software mostly because it allows for grading, lesson plans, and communication all in one.

The copy feature for lesson plans did not work properly. The only other option to move lesson plans from one year to the next or even one week to the next was a spreadsheet template. I could never get this feature to work. They are working on fixing it so hopefully it will be better by next year.

I'm extremely pleased with ClassReach. Our parents love it and it has improved our school to home communication, record keeping, and tuition collection. I cannot imagine running our school without it.

ClassReach is user friendly as both an end user and an administrator.

I honestly cannot think of anything I dislkie about ClassReach. Any issues I have ever had with it have been resolved quickly by the developer or they have worked to help me find a solution. Their customer service is top notch.

I'd say for the price tag and the availability of support via phone and trouble ticket, it's definitely a great product overall!

It has a lot of functions for the price tag!

It's not as intuitive as I would hope - there's a learning curve.

As a school we rely heavily on ClassReach for all of its major features: admission/forms, financial, calendar, school documents, grades, and family records and reports. We have never been let down by a failure in Class Reach and gladly continue to use it.

ClassReach is growing with us. Constant improvements are well communicated (e.g. server upgrade, Messages reply from email, payment by form, and weekly calendar view). I have spoken with ClassReach support multiple times and they are always helpful and professional. The developers have gone out of their way to make customizations just for my school to create a solution that otherwise would not exist.

There's no smartphone app. This limits family interaction.

Working with Class Reach has been a pleasant experience. They are fairly priced and the team is easy to work with. Overall, we are very satisfied!

The ClassReach platform is fairly self explanatory and easy to use. Our school transferred from another organization this past year and we were hesitant about how it would be received. Thankfully the transition went smoothly and it has proved to be an excellent tool used to communicate with our students and their families. It offers many features that support our school format and we have continued adjust to it well.

There are still many elements that are in development stage. Thankfully the team is open to suggestions and the site continues to evolve to meet the needs of its members.

Classreach has centralized almost all of our SIS and LMS needs in one place. Families can view invoices, fill out forms, view their lesson plans, and access almost all school info with one login. The only other features we have to find alternate solutions for are private social media and portfolios (Class Dojo), a family directory, the enrollment process, and a school bulletin board (that parents can post to).

I like the user interface; it's clean, attractive, and easy to learn. As a school administrator, I love that lesson plans, financials, forms, and school information (documents, announcements, calendar) are all in one place! They have already improved many features since we've been using their program, and the customer service has been wonderful.

ClassReach has some limitations; I think they could accomplish a lot by allowing their program to integrate with Google Classroom (more features within their lesson plans - quizzes, etc.) and Google Calendar (the calendar is rather limited and tedious) and by offering an open API. One example of a limitation is that their financials don't allow for credits to be posted to a family's account. Also, there is no built-in process for an application fee to be tied to the application (or a workflow), no built-in enrollment/re-enrollment process, and no family directory feature (which seems simple to integrate, so maybe it's coming soon).

As an online school, our needs are different from brick-and-mortar schools. The tweaks and customization the ClassReach developers have implemented for us have been so valuable and we are very grateful to have found such a relationship.

We love how parental oversight is built into every aspect of this software. Transparency is very important to us, so the ability to see all student interactions and class materials is a must. Working with the developers and customer service is a breeze.

It's not always intuitive for the different roles to see how assignments and other various process show up in the other views. For example, teachers sometimes don't realize that options on their end don't show up in the student view and so are not able to give clear instructions to their students. The same is true of Admin accounts communicating instructions to Parents.

Great program and my student families seem to find it easy to use. Overall, very happy with this software.

Very user friendly. Easy to navigate and great customer support.

Some quirks such as..larger than needs to be logo on emails sent to users, reporting progress reports needs a key, classes for elementary needs an option to enroll for a whole year (not just per semester).

It is convenient to use. It is also very intuitive. The agenda and task option has been a solution to many of our previous problem.

It would be nice if there was an option for admins to be copied on all messages.

Classreach is providing our school with an affordable option to communicate well with parents, students and other school staff. Classreach is on the rise and I have high hopes it will only continue to get better and better b/c of the awesome support staff behind this system!!!! TY, CR

I like Classreach because the support and behind the scenes work that is going on to continually improve Classreach is trustworthy. The support is ongoing, kind, informational, and consistent. Classreach features are continually improving. I like that CR allows my school to have a grading system, lesson planning feature (agenda), email system, and much much more. Classreach is easy to use and easy to learn/teach.

At times Classreach features has certain aspects that do not work with ease. Like if I start a form my daughter, stop the form and later want to delete it, I do not see a delete button that could quickly take care of this. Also, it would be nice to be able to customize Classreach for my particular school more, instead of all features affecting all schools.

ClassReach is an amazing product and has been good for our school. Every time I have a question or run into an issue, they are quick to help me and get it fixed if need be. Their customer service is top notch!

Class Reach truly is an all-in-one software which has truly helped us to manage so many different aspects of the University Model school. We have utilized many different aspects of the software. As the administrator, the ease to which the forms can be created is amazing. As a guardian who also uses the guardian side, I love the ease with which the Agenda feature allows me to see what has been assigned for the week.

I am not fan of the reports section. I think it is needed and I do utilize it often, but I have found that there are many different reports I'd like to run, but either I can't figure out how to input the information to get it to do what I want it to do or it is not possible. An example - I would love to run a report which contains certain information about students (for example, medical information); however, I have not found where I can choose a classroom of students and compile certain information about the students in a particular class. When I choose to run a section report, I have not seen where I can run a report about the students within that section. When I do a user report, it typically gives me all users.

What I like most about this software is that it is user friendly and affordable. We use this software for our small school to track grades, attendance, school calendar, payments. There are other features available that we use as often including lesson plan tracking and discipline reports. As our school grows, we intend to capitalize on the availability of these options as well. Whenever we have had technical issues, customer service is very friendly and available to assist rather quickly.

We are still learning all of the features but no problems so far.

It's allowing us to communicate effectively with our student body. The functionality from the teacher perspective is that it's confusing and difficult to adjust settings to personal preference.

It's visually appealing and seems to have many necessary facets.

Not enough training options to make it more user friendly. When things are updated or change, information seems to disappear. Support closed out my ticket without answering my last question

The dev team is very quick to respond and answer requests. They are constantly working to improve ClassReach and add new features. They are also quick with support and working through specific use-cases for the software. They provide great instructional videos to help get users up to speed. ClassReach provides an easy platform for parents and teachers to communicate on lesson plans and assignments, provides a number of safety features for student-teacher communication, is easy to use, and provides a one-stop location for school management. They take care of nearly everything we need as a school all in one place.

Sometimes the messaging boxes can be a bit buggy -- not playing well with mobile devices, formatting, or copy-paste from other sources. The functionality of different pages varies from browser to browser (e.g. the gradebook page).

I use ClassReach from three different perspectives. I am a parent of students at St. Augustine School and see my children using it to get their assignments, as I also use it to observe their academic progress. Next, I am a teacher and load assignments, handouts, and grades to ClassReach for my students to use. Thirdly, I am an administrator for the school's financial recordkeeping. The reports feature has allowed me to have an excellent level of access and detail to the various transactions that are processed through ClassReach as I reconcile those transactions to our bank records.

The dashboard that lists notifications seems redundant to me as things are all stacked up there when they are already displayed in a very orderly way in the handouts, messages, homework, and grades pages. I never use the dashboard and instead just go to the place on the website where I need to access a document or some information.

Overall, Classreach has been wonderful tool to use this year. I am very appreciative of the software, the ease in entering information, and the way it has improved communication with the parents and students.

I love how easy it is to add homework and test quizzes. This has worked amazingly well when a student is absent from school to keep up. It also helps the students with organization and we have seen a lot less missing assignment since using the program.

It takes a lot of time to enter as you have to keep changing the date and time on each entry. I typically enter the upcoming week's homework in one setting and it takes me forever as I have to constantly change the date and time. I wish there was a way that it would anticipate the next consecutive day! (It wants to default to the time it is when I am entering instead of a future date/time)

Since our school is small, we have been able to use ClassReach cost-free. This has been a great blessing! We have been given excellent customer service, and will continue to use ClassReach as our school grows.

ClassReach provides a user-friendly site for important information regarding school communication, such as assignments, grades, and a message system.

I have not learned how to use several features of this software, and would like to have access to instructions and/or video trainings.

Classreach is fairly intuitive and the most common functions are very easy to learn.

There are some hiccups in the software that be frustrating--for example, when we admit new families for next year, they are added to this year's families. This means I have to customize the people I send messages to or my new families will be included on all communications with current families. This is unnecessarily time consuming.

I never have any issues. [SENSITIVE CONTENT HIDDEN] is always helpful.

I love the versatile of different forms & applications.

The transition of classes not rolling over automatically each semester.

It has been good. I have appreciated the responsiveness of customer service, even when I have been less so.

Class Reach has been a beneficial addition to our school management. I appreciate the integration of gradebook and general student management as well as the responsive customer support. Though still learning how to navigate the program, I have appreciated my ability to utilize forms to collect information as well.

There are components that do not seem intuitive to me, and I find challenging. That said - we are new to using a program of this sort, and I do believe more time can and will be dedicated to maximizing the resources available to us.