I would recommend DreamClass to others. They are attentive to your needs and willing to go the extra mile for your organization.

The customer service is outstanding! I have never worked with a company that will not only email you in a timely manner, but they will hop on a zoom call and personally work through any issues that may arise. Hands down - great experience so far with DreamClass.

I have nothing to comment in this section.

Working with DreamClass has been amazing; their customer service (shout out to Lids!) is better than any other product I've worked with, and it was definitely one of the main reasons we went with DreamClass over other products. Most issues we have come up with have been immediately brainstormed and troubleshooted by the DreamClass support team, and they have made so many custom fixes for us. Everything we have asked for they have worked on and provided. They are constantly updating the platform and adding more features so it gets better and more expansive each day!

We are a small nonprofit afterschool program with about 200 students, some in-person and some online.School periods, courses, and classes are all easy to create, enroll students in, and manage. Attendance is easy for our teachers to complete and on the admin side, it is easy to get reports on daily absences and student attendance summaries.Student profiles allow for UNLIMITED custom fields (other products charge per custom field), which was useful for us as we ask a lot information of our youth (demographic, short answer, health information, learning accommodations etc) and that information is helpful for us to have visible on the student profile. Billing is connected to Stripe and is easy to set up. Invoices can be created and sent manually or automatically on a variety of schedules. Payment schedules can easily be set up for monthly, one-off, or periodic fees, and there is no limit to the number of fees/payment plans created. It is easy to pull reports of unpaid, overdue, or uninvoiced payments. Transcripts are easy to create and download from completed courses. Student information is kept in the system (creating an automatic alumni database) and there is no maximum number of student profiles or accounts. Product is intuitive and even our less-tech-savvy staff have learned how to use it quickly. I would write more but I am running out of characters!

DreamClass launched an Admissions tool this summer. It is helpful to have a form that links directly to class enrollment, but there aren't quite enough form building options for our needs. We are still using Formstack for our main registration form then bulk uploading student data through a CSV file.Similarly, there is a gradebook on DreamClass, but there aren't great ways to upload files, create assignments or quizzes, or collect homework assignments through the platform. We are still using Canvas as our Learning Management System, then uploading the final grades to DreamClass to create transcripts. I would love to see DreamClass make their LMS portion more robust or allow for integration with Canvas.

I am able to keep all student information in one portal, such as lesson plans, quizzes, and invoices.

Would like for the portal to be able to enroll the student

By implementing Dreamclass we have streamlined our processes at the school, reduced data entry and increased transparency of account management to reduce errors. Overall a great boost to business productivity.

Onboarding was easy enough with the great support from Dreamclass. We were able to shape the software to fit our needs and the tech team in Dreamclass even accommodated small requests for our business and locale.

Minor things did not suit our school, such as monthly billing cycles for invoices. The invoice system is a little rudimentary and we would love to connect the system via API to a more robust accounting software, but this does not outweigh the benefits we have received from implementing an online invoicing system to begin with.

We are a small fashion school, we have less than 100 students. The courses become popular during the last years, and we had trouble to manage attendance, class records, admissions, calendar, etc. While looking for a school CRM we found DreamClass, it is suitable for us because, being a small company, we can not afford to customize a big CRM. Other companies offer much more detailed-specific software, but is not suitable if you have only few students. After some interviews with different companies, I did the trial with Dreamclass, and has no doubts about it. We found Dreamclass easy to set, easy to use, and (very important) user-friendly. The platform was not available in Italian, and they did all the translations in less than a month. Highly recommend it!

Other CRM have grey - complex interface that is not suitable for young students, DC is intuitive and easy to set. The customer service is excellent, if I have a problem or if I don't find something they fix immediately or send me a video tutorial. Students and teachers have access to their own area, which is easy to use and that is an important feature. I am overall happy with the platform, I will probably add the online payment anytime soon.

If I want to be very, very demanding, it could have some integration regarding expenses and some economic aspects. Right now we use another software, and it would be comfortable to have an all-in-one. But this is not, by far, a reason to change DreamClass. At the end, it is a school management software and does it job VERY well.