About Gradelink

Gradelink is a cloud-based school management solution that helps connect teachers, students and parents through a single interface. Key features include student enrollment management, attendance report generation, grade and attendance tracking and report card printing.

Gradelink’s scheduling feature helps users to customize grade scales and configure assessments for various classes and subjects. Users can store student data including contact details, academic and demographic information. The dashboard allows teachers and administrators to view student information including emergency contacts, current grades, attendance records and allergy information.

Gradelink allows parents to track their child’s academic progress by viewing assignment g...


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Supported Operating System(s):

Web browser (OS agnostic)

360 Reviews of Gradelink

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(286)

286

4 stars

(65)

65

3 stars

(9)

9

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 360 results

May 2020

Aaron from Waupaca Christian Academy

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great SIS

WCA uses Gradelink to connect parents with their child's school experience. Being able to see grades, discipline reports, and upcoming events allow families to gain insight into the school.

Pros

Gradelink is a very simple School information System (SIS). As such, the setup time is very fast. The Gradelink support team is very helpful in getting the support that is necessary.

Cons

Because the SIS is a simple, there are not many additional features. The basic features- gradebook, lesson plans, etc. are accessible. However, the more complex features are not available.

Reasons for Choosing Gradelink

Gradelink was simple to setup and offered their service at a price that was becoming to us.

Response from Gradelink

Replied June 2020

We're honored that you chose Gradelink, Aaron! We want to make sure you're getting the most out of your service, so please look at gradelink.com/features to see what's available to you. Your input is valuable to us, so if there are still additional features you'd find useful, please talk with your support rep.

August 2019

Barbara from Mullein Hill Christian Academy

Company Size: 11-50 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2019

Answer to a small school's needs

I have been very satisfied with Gradelink, from usability to customer service when there is a question or concern. The staff is always polite and efficient. I would like to see some of the"extras" included in our package, simply from a budgetary perspective. We are a little school, your tuition/fees program looks excellent, I would like to see if it more effective that what we are using now. I highly recommend Gradelink and have spoken to other administrators about our success with the program.

Pros

I needed a program that would be easy to implement, easy to use, and affordable. After reviewing a number of SIS programs, Gradelink met the needs of the school. Having the program for five years I have found new staff members are able to jump in quickly, parents love the ease of communication and availability of attendance, grades, and comments concerning their children. We also use the "news" page to keep parents up to date with reminders and current events. I use the program for snow cancellation and delays, as well as blast informational emails to our community, including alumni.

Cons

There are still a couple of pieces of information that take me time to access, including a quick attendance report on an individual student or a readable transcript that is inclusive of attendance, but a part of that might be my lack of knowledge. Customer service has been excellent in helping us customize report cards, something we could not do independently. Some of the staff is still reluctant to use the planning program to its full capacity, I'm not sure if there is an overarching reason or merely a comfortability learning curve.

Reasons for Choosing Gradelink

I'm not sure these alternatives SIS companies are correct, the program is not allowing me to put in the companies as I remember them. Some programs were way out of our budget, some were far more or far less than what we needed, Gradelink was the right fit. The people I spoke with during the process were hugely helpful, professional, knowledgeable, patient. I spent a summer researching and experimenting with free trials. Gradelink won me over, and the staff has been nothing but supportive about the decision, which is why I have recommended Gradelink to other administrators that have been dissatisfied with their services. Gradelink grows with our school and our needs. I expect to be a long time customer.

Response from Gradelink

Replied August 2019

We love hearing how well Gradelink fits your needs, Barbara, so thanks for sharing! We're always happy to help and there's no charge for training and support so please contact your support rep for assistance on anything from lesson plans to attendance reports. Or click on the question mark icon at the top of the screen in Gradelink for tons of invaluable information, including articles, screenshots and videos.

August 2018

Aaron from Trinity Lutheran Church and School

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

August 2018

Frustrating!

It has been frustrating to say the least because when we have problems or questions, customer service can "only give you 30 minutes". These issues cannot be resolved in 30 minutes. Really feeling like this will be a one year deal because it is currently not worth the money invested, but we will get our one year out of it hope that the kinks and issues get resolved.

Pros

It has everything in one site. It gives parents an opportunity to check their financial status, students' grades, attendance, and behavior assessments.

Cons

It is so frustrating to get set up because the system does not let you customize much, especially in attendance. We are a small school and also have to record church and Sunday School attendance, but it doesn't do that separately nor easily. It doesn't have an option for signing students up for their lunch options for the day! Again, common sense for an All-in-one system. We've foregone the Lesson Plan feature because it displays assignments in a confusing manner. It displays an assignment on the date that it is due...not the day it is assigned. A student/parent can't check to see what assignments they had assigned that day because all of the assignments are listed later on in the week when they are due. We've tried the workaround on that and it just doesn't make sense.

Response from Gradelink

Replied September 2018

Aaron, please let us know what we can do to help you get more comfortable with Gradelink. We are sincerely sorry you felt rushed. Our policy is to give people as much time as they need for consultation. We're here to assist you by phone at 800-742-3083, email at service@gradelink.com and online at our help site. While you're logged in to Gradelink, help is also available by clicking on the yellow question mark at the top of the screen. Remember, whatever support and training you need are included with your Gradelink service at no additional charge.

March 2020

Nancy from St. Leo School

Company Size: 11-50 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great Product...Great Value

Gradelink makes our job that much easier.

Pros

I chose Gradelink for our school because the basic system had so many components. Other SIS's I researched charged per component. Smartsend Pro makes communication easy. We added the online payment integration for incidentals. Gradelink allows for the flexibility to fit the needs of my school.

Cons

Adding on or starting up a new feature and/or personaliztion of the product can sometimes be time consuming.

Reasons for Choosing Gradelink

At the time, the alternative product had additional fees for different components that are included in the base SIS with Gradelink. The pricing parameters with Gradelink allow for increases & decreases in enrollment without major changes to my budget.

Response from Gradelink

Replied April 2020

Thank you for choosing Gradelink, Nancy! It's rewarding to know that you've found some much value in it.

August 2019

Debbie from Legacy Christian School

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Gradelink does what we need!

We've solved communication problems and group texting as well as phone calls with the program. Our overall experience has been positive. Gradelink has been very responsive to any concerns we have had.

Pros

Gradelink has been user friendly and provides us with all that we need to store our student information and communicate with our families at a reasonable price. The customer service has been great. It is easy for us to call and get help if we get confused or don't understand an aspect of the program. We do not need to set aside days to do teacher training. The program is simple enough that brief training sessions and video links are all we need to train new teachers. Ease of enrollment and re-enrollment are nice as well.

Cons

At times, I would like more features, such as digital sign in for our preschool and aftercare. They have a program for that, but it is not what we need, so we will wait patiently for the program to be perfected! :) When parents enroll, we have found that they can skip certain answers by just putting in a space or a letter, for example. We would like for that feature to some how be fixed.

Reasons for Choosing Gradelink

Originally, it was because of the cost of the other program. We are glad we made the decision because it is still much more cost effective for our small school AND seems much more user friendly when talking to other schools who use RenWeb.

Response from Gradelink

Replied August 2019

Thank you for a great review, Debbie! We always appreciate feedback from our schools to let us know what's working well and what could use improvement.