Our organization got many benefits from using MSP. The biggest is ease of use. It's so easy to do anything and everything in MSP. Also, because MSP is so well built out, it's easy to instruct others about how to do anything. Plus, their top notch support is always willing to schedule trainings in order to learn how to do something within the system.

MSP is awesome. I switched our small, private school over to it this past year and the transition was quite smooth. Their customer support is attentive to our every need and able to address any and all issues in a very short amount of time. MSP is quite extensive in all that it can do, yet it is well laid out. Every function of the system is easily accessible, and best of all, it makes sense. The amount of time I spend doing admin tasks has been cut down significantly since switching to MSP, plus I can do way more than I ever could with my previous system mashup of WordPress and Google Docs. My favorite part about MSP is how fast and easy it is to find any specific piece of information. If it's a certain detail about a student or a whole report on a custom demographic, it's quite easy to get whatever I need in a matter of seconds. But best of all, MSP is relatively affordable. Compared to the other systems out there (I looked at a ton before finding MSP), it's great to have a piece of software that even small schools can afford.

I'd say my least favorite part about the software is the customization. But, in some ways that's a good thing. I just wish that I could brand MSP a little bit more to our school. Adding our logo in various places, putting a support email somewhere, customizing the login screen those would all be great to do. But sadly, I can't. However, it's not a deal breaker. I'd rather have a system that works!

The first year I really struggled with the lack of training. I was expected to learn the modules with no training while doing my daily responsibilities which was extremely difficult. MSP issue or Diocesan issue, I'm not sure. The support team have always been extremely helpful and in most case have gotten back to me within the day, always within 24 hours.

MSP offers a lot of report options. It is nice to be able to send communications to your target audience. I found this helpful when creating information for our teachers and staff for our Emergency Binders and Voice & Text Messaging.

The lunch module doesn't work for us on the updated MSP screen and we've had to go back to the old format to use that particular module. I'd like to be able to use this module with the new MSP screen format. I also wish that we could use the calendar module to track student daily attendance as well as teacher/staff attendance. For example, If a teacher is absent on an in-service day (non-student day). I do not have a way to track the teachers absence on MSP if I want the student daily attendance count to be accurate.

In the past, MSP served us very well. The past couple of years have been difficult for everyone, but something has happened with MSP and they have ZERO customer service (2021-22) AND the system is down/inaccessible/slow multiple times each week, if not each day.

Reasonably priced option for small schools, not complicated, relatively easy to learn and use for all users.

Since the start of the 2021 school year, customer service is non-existent. No one answers the phone, no one returns phone calls. The system is either slow or down regularly - multiple times each week - impeding our ability to count on it.

We're a small school who has sharpened it's online presence for parents wanting to watch their children's progress and keep up on what their teachers are covering from day to day.

The best part of this software is the person who support us day to day. We use several features and have others available to use that we don't currently need. Nice to know they are there should we need them. There has been no question or issue that our support rep hasn't been able to handle promptly. The pro of this software is that when we need something added or changed or just direction of how to handle an issue that happens once in a blue moon it's handled professionally and quickly.

There are no negative to MSP. What may seem at first to be a hitch is resolved when discussed with the rep who then helps us implement what we want.

MSP has improved the quality of our Parent/Teacher communication beyond measure. Using MSP has proved to be a great success for Saint Anthony of Padua Regional Catholic School

My Students Progress is user friendly, easy to navigate, and most importantly, dependable. Tech Support goes over and above to ensure that when an issue should arise, it is addressed immediately and taken care of in a reasonable amount of time. MSP is well liked by our faculty and staff as it has sufficiently cut in half their daily workload. When I call my Tech specialist, [SENSITIVE CONTENT HIDDEN], he returns my calls within an hour. He walks me through new and various approaches to improve my technique as the school administrator on My Students Progress. He is always very patient, understanding and happy to help.

I do not have any issues with the MSP Software.