About Orbund

Orbund is a cloud-based education management solution for training institutes, higher education, and universities. Primary features include an online application, lead forms, registration portal, instructor portal, administrator portal, and a student portal. It automates the online student enrollment processes and allows users to capture leads and applications from the website. The instructor portal allows teachers to manage classroom activities, online course materials, prepare and distribute assignments, and broadcast messages to groups of students. They can track attendance records, the overall academic progress of students and generate assessment reports. The student portal allows students to access communication, take tests, view and track progress in real-time. ...
Admin Portal
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Orbund Reviews

Overall Rating

4.29

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

3.5

Functionality

3.5

Showing 1 - 5 of 24 reviews

Denise M.

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2017

Limited only by my imagination

I just wanted to say how I continue to be pleased with the services of Orbund even now at a different level. My most recent positive experience is related to discussions in classes. In some of my classes, I use discussion forum, however I did not like the fact that I didn't know a student had posted a comment unless i checked the class. I therefore contacted live help. I was told it was not possible so I should report it to my administrator who would seek to have this feature included. To my pleasant amazement, the next time I logged in, before even speaking to the Administrator, I could see recent discussions on my start page. That is so very helpful. This experience reinforced what I already know - Orbund is limited only by the limitations of my imaginations! Thanks again and please convey my thanks to whoever it is really due.

Pros

The flexibility - it responds to my needs

Cons

A bit sluggish with the messaging feature

Carrie

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

May 2020

Buyer Beware - cumbersome and faulty software and abhorrent customer service!

Their only customer service is [SENSITIVE CONTENT HIDDEN] in an online tech support chat who often understands the system less than I do and has recommended 'fixes' that took hours to correct. We have a client rep that rarely communicates unless I send multiple emails copying his superiors. Their 'ticket system' for issues is only handled through email - which I rarely get responses for - and my average turn around on any ticket is 3 MONTHS+. There is absolutely no help when you need to handle major events like setting up a new school year. Email after email, call after call - no change in two years! If you want a student information system, I highly recommend moving along to another option.

Pros

We have only kept this program because it is one of the few who offer parent-directed online registration.

Cons

There are so many manual functions necessary in this system, the finance reports don't pull information correctly, there aren't basic features like ordering reports or customizing reportable fields, names are sorted by first in some places and last in others and I was told that couldn't be revised. The list goes on.

Response from Orbund

Orbund's Einstein SIS is designed for higher education. But we have tried our best to make it fit for this home school education provider. It's been like trying to fit a square peg in a round hole. I am sorry for our shortcomings. But the fact is that despite our limitations Homeschool Connections is still a client. That shows we have a good product, with a lot of features and flexibility, that is providing some value to the client. Sorry we disagree with your review.

Replied May 2020

Denise

Time used: Free Trial

Review Source: Capterra

EASE OF USE

5

CUSTOMER SUPPORT

5

March 2015

AN ESSENTIAL MEMBER OF OUR TEAM

The Orbund management system has become an essential member of the team at the Office of Registrar at our college. We especially love the fact that it is customizable to our needs which are unique and evolving as we are a relatively very young educational institution. It appears to us that the only limits Orbund has is that of our imaginations. As our needs are identified the product is modified. This makes managing our student information system much easier. We have been discovering that the system can do more than we actually use - for example we recently used it for our admissions process, helping in making our office green. We have gotten rid of much of the paper work associated with admissions. Orbund also keeps college community connected as it is used to communicate to all - students and staff alike about various matters. It allows for multi-dimensional communication as users on the system can communicate with each other. We believe that one of the strengths of the system is the excellent customer support! It is amazing their availability - by whatever medium most convenient for us at the time - they make us feel so important it is almost as if we are the only client (which we know is not the case). Our customer service rep has become as a member of staff. Her name is a well know and we speak of her as if her desk was within our physical space. We look forward to a continued relationship with Orbund management system. Our experience continue to improve with the minimal down time for system upgrade becoming less and less. Well done Orbund!

Brian

Time used: Free Trial

Review Source: Capterra

EASE OF USE

5

CUSTOMER SUPPORT

5

March 2011

The Best Web-Based SIS/CMS Service for Institutes, Colleges, and Universities!

Overall I would strongly recommend Orbund, without reservation, to Bible Colleges, Bible Institutes, as well as Universities and Colleges who are on a budget regarding their Web-Based SIS/CMS System. What a difference this software has made for the staff, instructors, and students @ the Palmer Institute! We can't live without this software now, especially because it is simply the best on the market.

Pros

Great Interface and features that were desperately needed for the Palmer Institute. For example, the Multi Language capabilities, Calendar, Access and User Permissions, Communication Modules, Fee and Tuition Set up as well as the Semester Set up, among many other features were instrumental in going with Orbund. What's more, all the variables regarding setting up Courses/Classes proved to be extremely useful because we have certain Departments that have required courses/classes in order to advance to the next Level etc... Lastly, Instructors love to use the Grading feature and their Live course/class outline as well as the abundant of interaction they can have with students through Orbund. Oh, I forgot - Orbund is completely Mac compatible!

Cons

The only con I would have is to make the Financial Module more user friendly. However, with the recent updates, the Financial Module is much, much better than before.

Edney

Time used: Free Trial

Review Source: Capterra

EASE OF USE

5

CUSTOMER SUPPORT

5

October 2013

ORBUND Educational Management Tool Review

From launch to implementation ORBUND has proven to be an excellent educational management tool Although in the beginning there was a glitch in setting up administrative and teacher training sessions, those issues were quickly resolved by a responsive and capable support staff. As an administrator I immediately was sold on ORBUND- after the initial training sessions with teachers it was an easy task to sell ORBUND to them. The idea of having teacher records including report cards and transcripts, assignment grades, attendance, disciplinary actions, contact information and sending messages to parents and students then be able to store these on a server is a powerful tool. It has made my job immensely easy. Having a repository feature sets up a structure where future administrators can access important documents that are readily available. ORBUND is not a system where you can learn everything about the program in one session - the more you use it the better you become at navigating its dashboard and the more useful you see its potentials. The real value with ORBUND is the customer service feature. I can only speak for my experiences as a sub-Administrator (Principal)who use the system on a daily basis- when mistakes are made by teachers and myself help from ORBUND's technical people is there to guide and assist at every turn. I give ORBND five stars without reservations.

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