We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

Procare has changed how we bill for childcare. I can access the child's attendance, billing/payments, and communicate with parents in real-time. It has changed the game!

I love that Procare Support is there to help promptly whenever an issue arises. Procare has simplified billing for over 500 students!

We sometimes have issues with system processing.

Procare provides us seamless solutions for all aspects of our program from financial management to parent communication.

We would like to see options to attach pictures to messages.

It has helped our enrollment and paperwork upkeep a lot. The few times we've needed customer support they were helpful and nice. It has been a game changer in our program.

Once everything was set up it combined a lot of my daily tasks into automated ones saving me time in my job daily.

Setting everything up can be confusing and involves a lot of steps that I felt were repetitive.