About Sycamore School

Sycamore School is a cloud-based solution designed to help schools manage various administrative operations, such as attendance tracking, communication management, event scheduling and more. Students and parents can use the self-service portal to access performance reports and examination or assignment grades. Sycamore School allows educational institutions to schedule lesson plans on a calendar, maintain discipline logs and create individualized curricula for classes. Schools can accept donations and process online payments via e-checks or credit cards. Additionally, it lets teachers facilitate communication with students via messages, chats or emails. Sycamore School facilitates integration with various third-party applications such as G Suite, MailChimp, Cl...
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Sycamore School teacher dashboard

Sycamore School User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 52 reviews

Anonymous

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2018

We've used Sycamore Education for six years. Great product!

Our old SI system was clunky and slow. Sycamore Education revolutionized our daily workload and processes. Highly recommended for private schools.

Pros

Ease of use. Customer support. Frequent updates/upgrades. Meets all IS needs for our private school.

Cons

Graphics, as well as look & feel could use an update. Wish this product would integrate with our online curriculum.

Don

Marquette Manor Baptist Academy

Verified reviewer

Company size: 11-50 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed December 2020

Very Intuitive Software to Use

Overall, Sycamore School has been a very positive change for our school. The cost of the product initially drew us in this direction. Had we known the quality of the product and ease of use, we would have changed even sooner than we did. We are so glad we changed 3 years ago!

Pros

Our school was able to implement the Sycamore system without a lot of support. The software is laid out in a way that is intuitive and logical. Most questions that we asked ourselves were easily discovered by our own team. Whenever we had questions that we could not find (rare), the tech support quickly resolved the matter for us. The transition for us was much easier than we thought it could be. The Sycamore software has also been simple for our clients (both students and teachers) to navigate. We used the software as our mail tool during our spring of 2020 change to remote learning. Parents had little trouble navigating around Sycamore to find the instruction and information for remote learning. We never anticipated using it that way, but it did a good job for us.

Cons

Sycamore has a few idiosyncracies that one has to get used to. Some listings require the user to go back to the beginning of the list after a choice has been made. Little things that I am sure will be refined over time.

Reasons for choosing Sycamore School

The quality features and competitive pricing made Sycamore an obvious choice for us.

Reasons for switching to Sycamore School

Frustration with the cumbersome nature of the product we were using.

Response from Sycamore Education

Thank you so much Don! We strive to be here for schools that need their data needs met at a reasonable cost. It's wonderful to see how your school has taken a dive to use our tools to make your transition to remote learning of 2020 more manageable. Thank you for giving a shout out to our wonderful support. They make such a difference for our Sycamore family.

Replied December 2020

User Profile

Dustin

Archdiocese of Louisville

Verified reviewer

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

2

Functionality

2

Reviewed September 2019

Sycamore

Pros

There are very little pros, except that I easily reached a customer service rep when I needed help with an issue.

Cons

I did not like Sycamore as an LMS. I found its interface to be clunky, filled with unnecessary options, and difficult to navigate. For example, to this day, I still have no idea how to create an assignment so that a student can upload there work. Believe me, I tried to figure it out. Eventually I gave up and used another system. The grade book was another problematic feature. At the end of the semester, it does not show final grades computed with the final exam. You have to go into each individual student and look at there "grade report" to see the end computation. I do not recommend this system. There are much better LMS's available.

Response from Sycamore Leaf Solutions

Dustin, You mentioned in the Pros section of your review that customer service was easy to reach. That's great, as we hear this often. A phone call or a Teacher Chat would have cleared these issues up quickly. You would have received instructions on how to use the dropbox for student assignments and also directed to the Help section where there are specific instructions. Regarding your issue with final grades, this is a simple configuration issue. Schools definitely have the ability to see final grades computed with the final exam. Should you use Sycamore in the future, we will gladly help you with your classroom setup. We will also point you to our comprehensive help system with an extensive microlearning library to help you learn all the features of Sycamore at your own pace. We would also recommend that you check out our full integration with Google and Google Classroom it's a great addition to Sycamore School. We wish you well with your seminary classes! -SE

Replied September 2019

Kenny

Tabernacle Christian School

Verified reviewer

Company size: 11-50 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2020

Exceptional School Management System

We have had a great working relationship with Sycamore. They are always responsive and very knowledgeable in solving our problems. They are a great partner.

Pros

We really value the ease of use with Sycamore and the various needs that the system meets. The Sycamore team is always looking for ways to improve. They also are always looking for creative ways to manage the daily demands of running a school.

Cons

Overall we have been very satisfied with Sycamore and their team of developers. There is nothing that we like least about Sycamore.

Reasons for choosing Sycamore School

Sycamore was the best value for the lowest price. It also met all of our needs.

Reasons for switching to Sycamore School

PowerSchool was very complicated and not very user friendly. Plus it was very expensive. Now in all fairness it has been several years ago so I'm sure a lot has changed with their product.

Response from Sycamore Education

Thank you so much for your review Kenny. We value your school and your input! We love to help schools out there simplify their system needs.

Replied December 2020

Marie

St. John the Baptist Catholic School

Verified reviewer

Company size: 2-10 employees

Industry: Primary/Secondary Education

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2020

Very Easy to Use

Pros

Very easy to use once you know how to use the software. The On-Boarding one-on-one contact was greatly appreciated during the start-up process. The Support Ticket team is very responsive. I enjoy the ease of the Online Help, the only troublesome part of that is not all of the features being presented (maybe the Online Help just needs to be updated?).

Cons

Have yet to be able to fully integrate our Google Classrooms with Sycamore, so the teachers aren't able to use that feature as they would like. Feels like some features could be simpler to get to.

Reasons for choosing Sycamore School

We are a small private school. Budget wise, options were narrowed down to either Gradelink or Sycamore. Based on the webinars and presentations done by both companies to the staff, Sycamore won during a majority vote process by the staff.

Response from Sycamore Education

Thank you for the insight into your process Marie! We are so happy to have you all as part of our Sycamore family. Thank you for the shout out to our onboarding specialists. They work hard to ensure our newest members are comfortable and working well in the system. We'll make sure to pass along the praise.

Replied December 2020

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