Deeply discounted rates.

Easy of use. The site stores frequently used addresses. The rates are deeply discounted compared to UPS.

We have scheduling issues sometimes. When scheduling ground pick-ups, there is sometimes a lag between when the pick-up is scheduled and when FedEx comes to pick up. They often do not come the next day, but rather the day after that.

2Ship has made it easier and quicker to request pickups and deliver LTL and FTL Shipments.

The ability to charge Customer FTL and LTL for Carrier Charges is the most important feature.

Managing 2Ship from Business Central via Insight Works Dynamic Ship has been the most challenging since we need to rely on Insight Works to address any challenges that come up in 2Ship. The 2Ship Errors that are revealed in Insight Works are too vague for user dissemination.

It has integrated the different aspects of our old shipping process into one.

It is very prone to incomprehensible error messages. I have now generally learnt ways around most but when an error says something like 'attempted to divide by zero' that's not going to help you solve it much.

I can now honestly say our shipping operation will collapse without 2Ship. We do have an old school backup plan if 2Ship breaks down, but luckily it has never failed us.

We work with many different manufacturing vendors across North America. 2Ship allowed us to standardize on a common shipping platform and to control all the shipping requirements. It has saved us tremendous amount of time and money. It literally is a game changer for us on how we handle shipping. As a cloud based software, it meant no specialty hardware is needed. Any computer with Internet connection will do, which made the setup with all our vendors quick and easy. The software is so user friendly that it takes us less than 2 hours to train a group of people.

The software is feature rich and we think we're only tapping into 25% of it's potential. They are constantly upgrading the platform to make it more user friendly and add new features - at no additional cost to us. I hope to one day sit down and learn all the great new features and to implement it into our internal and external operations.

We were looking for a shipping solution that was compatible with our ERP system. We would like to explore more of the 2Ship feautures

I liked the functionality of being able to see all the carrier options for any specific shipment.We can easily get more carriers set up with 2Ship and also have the ability to use LTL shipments.The ability to close shipments at the end of the day and also to easily schedule pickups within the same system.

The only downside that I've experienced is that we cannot easily search and individual that we are shipping to. We would need a Sales Order or PO number to get to a particular shipment.

somewhat satisfied.

The features are good but they ane't time saving like we were told.

I don't find it user friendly. I find it takes longer than our old system. There are more steps and more clicking. When changing addresses, you have to go in and then save and go out and then go in again. so time consuming. The weigh scale and label machine, i keep losing them and have to call for help and that takes a long time as well.

Excellent support staff. If there is an issue I don't have to figure it out on my own.t

2Ship provides excellent service along with an easy to use system. The system has allowed me to cut down my processing time with Canada Post as the program has been integrated and the customer now enters their own address. No more typo's

Learning a new system takes time. The functionality of the system does not match the old 100%. I am learning how to make things look as we want them to.

What I liked most about this software was how easy it was to get started. The customer service helped me every step of the way to make our website perfect.

A small thing that can be approved to the 2ship platform is adding themes and plugins. Other than that I have no issues.

Overall we've been happy with the solution and how it's made the shipping process more efficient.

2Ship has streamlined our parcel and LTL shipment workflow quite a bit. It was fairly easy to implement with some help from their support department. We really appreciate the integrations with label printers and weight scales.

On occasion we run into errors when trying to process a shipment. The cause is not always made clear. We also wish the pricing were a bit lower.

I love being able to see so many options at the same time for shipping. It's also great having the system automatically produce all our customs paperwork and BOLs at the touch of a button!

To be honest I'm yet to run into any real negatives with this platform. From the savings to the service it's all been good so far!

Very satisfied with this product. The fact you have to only enter the shipment details on to the one platform to get all the different quotes was a deciding factor in purchasing this software as the amount of man hours on data input saved helps to offset the cost.

The best feature of this software is that it is a one stop software, you enter the shipment specifics in to the data fields and all your shipping options with your different couriers are instantly available. You can make an informed decision based on price, delivery time or both. This is very helpful when under pressure to meet tight delivery deadlines.

A better user friendly recent search history for individual customers queries would be greatly appreciated. Not all couriers are included so if you regularly ship with one of these that are not in their list there is an additional cost for integrating them in to your profile, which is very pricey indeed.

Improved communication with our vendors and more efficient flow of deliveries.

2Ship being a cloud based software allows us to upload our shipping requests for our vendors to process. With all shipping priorities preset by us, our vendors do not need to second guess which courier to pick and at which service level. It was quick and easy to train our vendors.

The site adds new features quite often and sometimes it's hard to keep up with the new features. It would be nice to be notified of expected updates to the site.

The 2ship TMS is easy to use and easy to navigate. The platform offers smooth operations for both office and warehouse operations. If something goes wrong, their live help support button is very useful and the team responds withing minutes.

I would say that any issues we have had were resolved or are being added as future enhancements. If I were to point out 1 thing I least like about the system, it would be having to use Internet Explorer as the default browser.

has stopped us from having to get quotes for each shipment from multiple carriers when shipping, saving an incredible amount of time..

ease of having all rates uploaded into portal, to ensure we are fetching the cheapest rates / shipping location

excessive loading on ship page due to rates loading in the background, some confliction between rates that populate through 2ship, and courier rates.. looks like there is a charge difference between our rates, and 2ship, need to dig into

wasting our time on the phone by trying to find the best match

you only need to enter the size and weight, and you get the best matching price.

nothing to complain, the setup was a little bit difficult....

- Easy to use - Accurate courier charges - Time-saving - Reasonably priced subscription

- The customization was a breeze until that you've added a local third-party courier. However, the team ensured that the courier is fully integrated with the platform.

Great experience from the demo/trial phase to today with the support and continuous upgrades and improvements

the ease of use and available functionality of the tool compared to others out these. Great custom service team and very prompt support all the time. Flexibility of adding as many couriers and LTL companies for evaluating who is the best in rate s and support

The separation in the Global and User data for recipients. Would really like to have one table for all that allows modifications in one place.

I can compare different carriers prices. We could adjust some aspects to fit us.

It seems to be down more often lately.

The software is web based, and hold multiple addresses for ease of use.

Platform is not very user friendly. There are multiple steps to complete a simple order process. The program has glitches that cause multiple errors daily. The connection is always slow (while other applications are not running slow)

The software is extremely easy to use, which made training users almost painless. The Third party Billing Capabilities work vey will.

Speed can be slow sometimes. Download of data back into our system occasionally misses marking shipments as being shipped.

2Ship has allowed my company to provide and pass along cost effective solutions to our customers.

What I like most about this software is that it allows me the freedom to run my business the way I see fit. Of course within certain parameters given by the 2ship team.

The software can be difficult to navigate at times.

The ease of use Quick and accurate User functionality.

Takes a bit to get used to the first couple of uses

COuld be better

It is low maintenance and clean on screen

Error, lock outs, addresses not being saved. Not easy to add addresses and commodities.

Saved time and headaches from using UPS software directly. Also loved having any problems with an order all together in 2Ship. Made our customer experience much improved!

What a difference! When we first integrated to 2Ship we were blown away by the ease of our order fulfillment! We got more than we bargained for with our customer service department as well. Everything was neat and tidy and together.

If I had to choose a problem it would be that the software isn't available for Mac computers. We would like to convert over to all Mac products at some point.

I love the fact that I have a one stop shop to compare the best rates in terms of speed of delivery or cost of shipment. Incredibly helpful and very accurate.

The only con would be that not all carriers are included - while a majority are available some smaller boutique organizations are not.