Deeply discounted rates.

Easy of use. The site stores frequently used addresses. The rates are deeply discounted compared to UPS.

We have scheduling issues sometimes. When scheduling ground pick-ups, there is sometimes a lag between when the pick-up is scheduled and when FedEx comes to pick up. They often do not come the next day, but rather the day after that.

I can now honestly say our shipping operation will collapse without 2Ship. We do have an old school backup plan if 2Ship breaks down, but luckily it has never failed us.

We work with many different manufacturing vendors across North America. 2Ship allowed us to standardize on a common shipping platform and to control all the shipping requirements. It has saved us tremendous amount of time and money. It literally is a game changer for us on how we handle shipping. As a cloud based software, it meant no specialty hardware is needed. Any computer with Internet connection will do, which made the setup with all our vendors quick and easy. The software is so user friendly that it takes us less than 2 hours to train a group of people.

The software is feature rich and we think we're only tapping into 25% of it's potential. They are constantly upgrading the platform to make it more user friendly and add new features - at no additional cost to us. I hope to one day sit down and learn all the great new features and to implement it into our internal and external operations.

It has integrated the different aspects of our old shipping process into one.

It is very prone to incomprehensible error messages. I have now generally learnt ways around most but when an error says something like 'attempted to divide by zero' that's not going to help you solve it much.

Very satisfied with this product. The fact you have to only enter the shipment details on to the one platform to get all the different quotes was a deciding factor in purchasing this software as the amount of man hours on data input saved helps to offset the cost.

The best feature of this software is that it is a one stop software, you enter the shipment specifics in to the data fields and all your shipping options with your different couriers are instantly available. You can make an informed decision based on price, delivery time or both. This is very helpful when under pressure to meet tight delivery deadlines.

A better user friendly recent search history for individual customers queries would be greatly appreciated. Not all couriers are included so if you regularly ship with one of these that are not in their list there is an additional cost for integrating them in to your profile, which is very pricey indeed.

somewhat satisfied.

The features are good but they ane't time saving like we were told.

I don't find it user friendly. I find it takes longer than our old system. There are more steps and more clicking. When changing addresses, you have to go in and then save and go out and then go in again. so time consuming. The weigh scale and label machine, i keep losing them and have to call for help and that takes a long time as well.

The 2ship TMS is easy to use and easy to navigate. The platform offers smooth operations for both office and warehouse operations. If something goes wrong, their live help support button is very useful and the team responds withing minutes.

I would say that any issues we have had were resolved or are being added as future enhancements. If I were to point out 1 thing I least like about the system, it would be having to use Internet Explorer as the default browser.

wasting our time on the phone by trying to find the best match

you only need to enter the size and weight, and you get the best matching price.

nothing to complain, the setup was a little bit difficult....

Excellent support staff. If there is an issue I don't have to figure it out on my own.t

2Ship provides excellent service along with an easy to use system. The system has allowed me to cut down my processing time with Canada Post as the program has been integrated and the customer now enters their own address. No more typo's

Learning a new system takes time. The functionality of the system does not match the old 100%. I am learning how to make things look as we want them to.

What I liked most about this software was how easy it was to get started. The customer service helped me every step of the way to make our website perfect.

A small thing that can be approved to the 2ship platform is adding themes and plugins. Other than that I have no issues.

I love being able to see so many options at the same time for shipping. It's also great having the system automatically produce all our customs paperwork and BOLs at the touch of a button!

To be honest I'm yet to run into any real negatives with this platform. From the savings to the service it's all been good so far!

Improved communication with our vendors and more efficient flow of deliveries.

2Ship being a cloud based software allows us to upload our shipping requests for our vendors to process. With all shipping priorities preset by us, our vendors do not need to second guess which courier to pick and at which service level. It was quick and easy to train our vendors.

The site adds new features quite often and sometimes it's hard to keep up with the new features. It would be nice to be notified of expected updates to the site.

has stopped us from having to get quotes for each shipment from multiple carriers when shipping, saving an incredible amount of time..

ease of having all rates uploaded into portal, to ensure we are fetching the cheapest rates / shipping location

excessive loading on ship page due to rates loading in the background, some confliction between rates that populate through 2ship, and courier rates.. looks like there is a charge difference between our rates, and 2ship, need to dig into

- Easy to use - Accurate courier charges - Time-saving - Reasonably priced subscription

- The customization was a breeze until that you've added a local third-party courier. However, the team ensured that the courier is fully integrated with the platform.

Great experience from the demo/trial phase to today with the support and continuous upgrades and improvements

the ease of use and available functionality of the tool compared to others out these. Great custom service team and very prompt support all the time. Flexibility of adding as many couriers and LTL companies for evaluating who is the best in rate s and support

The separation in the Global and User data for recipients. Would really like to have one table for all that allows modifications in one place.

I can compare different carriers prices. We could adjust some aspects to fit us.

It seems to be down more often lately.