3PL system

working with 3p has been nothing but the best! Yes, 3pl might take longer than usual to respond to certain inquiries but lets be realistic here, we as humans can only do so much in a day! If I need a quick response I simply call 3pl and provide them my case # and they help right away! It is a very straight forward system to use and is very simple to navigate. Smart View update is looking to be a great update to help in so many new functions that are very easy to manage! I use 3pl all day everyday! Love the help I get from all agents over there.

Pros

It is a very straight forward software to manage. Smart View update seems to be a lot helpful!!

Cons

The fact that I had to learn the new update, but with the help of the 3pl team I was able to figure things out. not so much a Con. lol...

Has Helped Us Grow

We have been using 3PL Central for nearly 5 years now. Over that time we have been able to utilize the technology provided to greatly grow our business. The functionality has a wide scope of offerings and for the most part they work very well. We utilize 3PL Central as our Warehouse Management Software and rely on it heavily for small parcel receiving, inventory management, and order organization. We use a separate, stand-alone pack verification/manifesting/shipping software that we like much better than the modules offered by 3PL Central for those specific tasks. The visibility for our customers is critical and most find it works well despite the UI being slightly hard to navigate. Our biggest hurdle has been to take full advantage of the new feature releases because of the change in protocol/process that it would require. There is definitely an advantage to new releases and features, but they aren't always really easy to implement.

Pros

- Web Based - Broad scope of features - Constant updates and feature releases - Up-time is near 100% - Good support (when you can get it) - Handles wide (possibly unlimited) product types

Cons

- Support is very slow and often inexperienced requiring multiple responses to get a resolution - Most additional features are a le Cart so the price can increase depending on features - High traffic days make the system slow (although they have been addressing this) - UI can be hard to navigate at first and specifically for customers - Doesn't play well with mobile (we've been told this is in the works)

Buggy, Missing Basic Features, Horrible GUI

Keep moving, Skip Magaya too, both horrible systems, with horrible customer service.

Pros

Its great if you don't need much or have low expectations. We have spent several years with 3PL Central, and their system is easy to learn, and has most basic features you would need. We have heard remnants they have been working on a new system but that was 5 months after we joined up with them, still never seen it. Others online say it only has basic features like looking up orders, and receipts. While customer servers is dumb, forgetful, and slow to respond, they have implemented a ticket system. But don't advertise it, so you have to ask about it.

Cons

Lacks support for UCC/SSCC labels, lacks support for cycle counting and inventory, isn't this an warehouse manager system? EDI support is sloppy at best, constant issues with it throwing errors saying it can't connect, or timed out, reports not automatically sending, edi's failing, asn's failing, Tech support loves to change settings without mentioning what it could break, they do it and wait to see if it fixes your issue, or you complaining about something. They broke our entire EDI process for one customer by changing what types of documents were supported via EDI. WHY WOULD THEY CHANGE THIS. we had to process 1,200 orders manually... FIFO isn't really FIFO in their system, it works, but not like it should. UPS/FedEx/USPS is external, it barely works within their system. If you need to process more than 10-15 cartons it often crashes and refuses to give you labels, forcing you to manually process them. I can't tell you how bad their customer service is, they ask for the same things over and over. The sales team, CSRs, tech support, don't put notes in your accounts, and keep asking you the same issues. They want to meet up yearly in person to ask how satisfied you are. We aren't your horrible, fix your bugs and we would be at best OK. Tab is your best friend in all menus if you type a SKU and hit search you will find nothing or the webpage will crash. Always hit tab for everything!, always press find twice before printing anything. You can't utilize more than 1 login at 1 time, it will crash both pages.

This is the perfect software for a warehouse

Pros

It is easy to learn and easy to navigate and has most of the basic features that any store would need (Neither more nor less). good relation of groups to microgroups. It is very effective and useful to scan barcodes, I think the best is online access for our customers, the customization of packing lists makes the user experience is satisfactory and clear. and what makes this tool superior to the others is the ability to access everything remotely without intermediaries.

Cons

The billing module is really confusing. for my cocept this application is made for small organizational structures. has low performance (Slowness) with high data increases, I'm not very satisfied with customer service, it's fine but it can be better. The cost for small businesses can be high, the return on investment is not short term. (Of course it depends on how much you move)

Outstanding 3PL software

After numerous demos, 3PL's SaaS package is by far the best you can find and with pricing that was well within our small companies budget. No need to buy and install software, being able to access from any computer, upgrades included. We were shipping our first orders the day they gave us access. The billing tool is the best to make sure you capture every costs, if your big enough, this tool is probably a profit center in itself.

Pros

We were looking for an alternative to a slow, cumbersome WMS system for managing our 3PL fulfillment services business. After reviewing and demoing over a dozen options, we found that 3PL offered the the best selection in functionality to meet our needs. We were excited about the ability to offer online access for our clients and customizing packing slips to match our clients look and feel. From entering orders manually, importing CVS files, setting up a quick ftp connection to EDI, 3PL offered the most options for getting our clients orders in and ready to be processed. We were concerned about a SaaS package and speed communicating but performace has been fast, up-time has been incredible and their support team is quick and knowledgable. Attaching documents to transactions is a great feature and eliminates our need to save file cabinets full of receiving paperwork. Upgrades being included is about the best you can ask for.

Cons

As a SaaS, linking to Worldship or other desktop shipping apps is not as direct as we would like but I think improvements are in the works for this as well.

Great Partner

Pros

Customer Support is outstanding. They listen to your ideas and feedback. You see your suggestions in future updates. If they have a feature you need and they don't have they have great API's so you can extended the software to met your needs.

Cons

The older version sometimes struggled with large customers. The new product doesn't have this issue.

Top Shelf WMS out of the box

Pros

The ease of training new employees, the ability to connect to most any 3rd party shopping cart, the EDI functionality. The auto-billing feature is an enormous time-saver. I really appreciate that 3PL Central is also looking to improve their software and will take input from their clients as to updates and changes that would be beneficial.

Cons

3PLCentral is constantly making improvements and updates to make the system more efficient, user friendly and to meet the changing demands of the 3PL market. That being said, their documentation and notices surrounding the updates could improve dramatically.

Cloud based WMS software at it's best

Pros

We had/still have a small number of orders and shipments but this has allowed us to remove so much wasted time and energy from our day. We were just so unorganized before. The ability to access everything remotely has been a big help.

Cons

This has fit our needs perfectly. I can tell by using it that it can handle much bigger operations than we have but it has been great for our application as well.

How 3PL connected us to our Customers

Our distribution customers demand a warehouse management system that allows 24/7 visibility of their products, that allows them to send and receive orders electronically and is scalable to meet their future growth plans. The solution for us was 3PL. The 3PL system gives our customers outstanding features but still provides our company with a cost effective WMS solution. The ease of navigation for both customers and our users is a big plus. New features are always being added to upgrade the system. Customer support has been terrific. When we have a problem the courteous staff at 3PL has always responded quickly and professionally. I also like the small business attitude of "how can we get it done together so everyone wins". 3PL has been great for our company and I recommend it to any warehouse looking to upgrade their WMS system.

Pros

3PL offers us the following benefits: 24/7 web visibility for our customers. Multiple EDI formats to exchange data. Shiping and receiving e-mail notifications. Ease of navigation for customers. Simple order and receiving windows navigation. UPS label integration. On-going system upgrades at no charge. Excellent reporting capabilities. Bar coding capability. Great customer service.

Cons

System needs to provide the capability to print pallet labels for inbound shipments with lot and shipment details. System needs to be upgraded to provide more flexible billing schemes. System needs to produce a distinct shipping tally for the consignee to sign at time of pick-up.

One of the easiest systems to manage your business

Do your research to see if this works for your size organization, I love the product but you do have to do your due diligence.

Pros

So at my current employer one of the hardest problems is maintaining two different distribution centers. This makes it so that it's not a problem to have a constant supply of product going both into the stores or transferred from the DC. The interface is simple to use and can be done with one administration. I highly recommend this product.

Cons

The cost can be on the higher end but again when you consider what it does, it's well worth it. Also it's best to allow someone with experience to use this tool.

Good Review

Pros

The software is very easy to use. It is user friendly for everyone. It is very easy to navigate if you aren't sure how to use it.

Cons

Sometimes it is hard to speak with a representative, you have to wait on hold for at least 30 minutes before speaking with someone.

3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth!

I would highly recommend 3PL Warehouse Manager. It has been wonderful for us!!

Pros

3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth! It has made our business and inventory run so much smoother! We would recommend it to others. Extremely user friendly. Their support is incredible.

Cons

If you call for support , the hold times can be a long time.......25 minutes plus. It can be pricey.

Product functional but very clunky.

Functioning WMS.

Pros

The software is functionally designed with 3PLs in mind. The software is probably one of the cheaper solutions in the market. The help videos under the "Office Hours" are very useful. There are some folks that work in customer support that are very knowledgeable, if you can get hold of them.

Cons

The company promises a lot in terms of coming features and developments and has yet to deliver and customer support leaves a lot to be desired. It is apparent they spend a lot of money on advertising to attract new customers, but from what I have experienced they don't care much in terms of retaining their customer base. For example, I have an open help ticket almost a month old, I have reached out to customer support several times now with no communication back from 3PL on the issue - prompting me to place this very review. Mobile app is particularly buggy, and their mobile support outfit is particularly unresponsive.

Our Clients Love 3PL Central, We do Too!

Pros

We like the ease of set up, use, and that 3PL Central is cloud based. No servers or software updates to worry about. Our staff and our clients really enjoy the access and ease of use. My staff and I can look take care of orders and inventory questions immediately in real time. The auto notifications are great that can be set up to notify clients of activity. The system is pretty well designed and has been very reliable.

Cons

When asking for help or working through issue your request drops into a cue and you don't always get the same support tech. It would be nice to assign a primary staff member to an account. I understand the challenges of managing this but it would be a plus and could lead to improved productivity by the 3PL Help Desk Support staff. Overall I've been pleased with how most of the issues have gotten resolved (there haven't been that many). Thankfully!

My experience with 3PL software

I would definately recommend 3PL software to anyone in the 3PL business. We have been very pleased with the functionality, cost and customer support. Also, 3PL is always looking for ways to improve their product...most always without additional costs.

Pros

Web-based 3PL software is exactly what we need at Falcon. Being web-based, we are able to access our data easily, and our customers are able to view their transactions and inventory 24/7. This fact alone helps reduce the number of customer service calls for routine information. Another savings comes from the absence of upfront infrastructure expense required with site-based systems. Rather than ordering equipment and software and waiting for it to be installed and secured, we were up and running almost immediately. We would not choose anything other than 3PL software for our needs.

Cons

The only thing I could consider a con at this point is possibly the restrictions we currently have with running our shipping labels through 3PL. Although, there are some labels setup, we are not adequate for our needs, so we have a separate program set up where we enter and print our labels. I do know, however, that this issue is before the developers, and we anticipate upgrades in this area soon.

Has been the best software for inventory..

Pros

very helpful in keeping track of the inventory that we had in the warehouse and helping us in knowing what we needed to order more of. Easy to make labels for the items we are needing to keep track of or needing to ship.

Helpful System for Supply Chain

Pros

This warehouse system I think would have a great help for the warehouse manager to properly control and analyze the inbound and outbound process of the warehouse.

Cons

The system is not that very user friendly, especially to those employees that are not technical. The management will have to provide an intensive training on how to use this system properly and accurately.

3PL Central Review

Pros

API integrations to shopping carts & OMS's, automated capture of billing events, automated email notifications, FTP export automation, client-facing visibility & inventory related reporting, RF functionality is good not great, customer support is very responsive.

Cons

SOAP APIs need better documentation (hopefully improved in new REST APIs), system can be slow during peak times (Monday mornings), need more focus on B2C pick & pack functionality (pick strategies, replenishment, location-based allocation options).

Reasonably Priced & Makes Your Business Run Smooth

More customization would be great.

Pros

Has all the basic features you want in WMS - The software itself very easy to use / user-friendly for someone who hasn't had previous experience with inventory management. Setup was easy and quick & 24-hour access to the cloud is a fantastic feature.

Cons

Not many - occasionally system runs slow but I've been told this has since been fixed. Also, at times it can be difficult to get customer support on the phone but once you do they are very helpful!

3PL Warehouse Manger

Pros

It's designed to help logistics companies automate processes and bill items accurately which cuts back on thinking time. There is a free trail period and then is paid per monthly so can back out when needed.

Cons

The software is a little tricky at first but once getting to know the modules the system becomes basic.

Great WMS for order fulfillment companies

Pros

Very easy to use software, great support team and experienced software engineers

Cons

Would like more customization for the billing wizard section

A successful warehouse management is the core of each company success

Warehousing could not be easier with you it

Pros

Its could based feature make it a powerful software to handle warehouses daily works, its interface make control of everything just easy

Cons

Almost cover all needs of Warehouse management, but could take advantage of a more user friendly combustible interface

Great system to manage warehouse inventory

Pros

3PL Warehouse Manager allows us to maintain accurate inventory counts. A bonus feature that we find really helpful is the ease of use and how it is able to track employee productivity.

Cons

There are really no cons to this software. It is really easy to use and rarely have any technical issues.

Best Warehouse & Inventory Mgmt Software

Pros

We are a distributor of nutritional supplements and handle shipping in-house. 3PL Warehouse Manager helps us keep track of inventory... Whether it's incoming or outgoing packages.

Cons

I would like there to be more customization for fields as well as a built-in customer database. Overall great system!

Great

Awesome

Pros

Very easy to use, really simple for new employees to get a hang off, one of the easiest software I have used in a while

Quality Software & Top Notch Service

Pros

They have a true cloud based WMS solution that we can access anywhere. The user interface is easy to navigate and understand. Support inquiries are handled quickly and professionally. System feels like 100% up-time. Regular updates and feature enhancements. All reports are customizable to fit our needs.

Cons

The look of the software could be refreshed, but they are already working on it from what I understand. That being said, their current look is much newer than other WMS solutions we experienced/reviewed/demoed.

Good Product

Pros

This product is great when it comes to order monitoring and inventory makes accurate. Easy to use.

Cons

Just improve more the features to be more compelling. Great customer support by the way.

Good to have

Good

Pros

Very easy to use We can have it online and offline Very strong system and can be trained to the team

Cons

Need some improvement in the features as the features are very limited and can be increased by adding more

On of the Best for WMS

Flexible, easy to manage easy learning

Pros

3PL Warehouse Manager have interesting Feature are most like Mobile barcode scanning capabilities enable you to ensure swift and accurate input all of the data

Cons

The say about this feature Turbocharge Your Processes: Small Parcel shipping functionality gives you the power to accurately scan, pack and verify shipments faster than ever before. I can't agree with them, Need Developer Improvement. Overall Good

Good WMS for small 3PL's but terrible customer service and support.

I wouldn't recommend using 3PL Central due to the terrible customer support and their slowness in resolving open tickets that are created when they complete upgrades etc.

Pros

Ease of use for small 3PL's and adequate functionality for the cost. The functionality meets basic ecommerce fulfilment and distribution needs.

Cons

The worst customer service experiences I have ever encountered. Customer service staff are woefully inadequately trained. Customer service responses are vague and it is obvious that the CS representatives first response is only to document a response within 3PL Central's reporting structure. Coordination with 3PL Central's development team is virtually impossible and the CS reps that attempt to provide updates on bugs or attempts at integration are stonewalled by the development team.

Using this software has enabled me to carry proper internal controls on quantity of materials and its whereabouts when needed

Overall Great Program

Pros

This software offers a user friendly interface that allows the warehouse manager to properly control materials in the warehouse

Cons

Needs a little upgrade on the accountability strategy whereas stock is adjusted when stored in the warehouse or taken out and used

Great Product

Please buy more now

Pros

Super easy to use, easy to figure out as a first time user. If this was the first time you used this product you should be able to figure it out.

Cons

I have nothing negative to say. Tremendous product, best product, some might say I created this product.

Good Software, we used this software for warehouse team and successfully enhanced the productivity of employees

Very good Product

Pros

Enhance Productivity Good Reporting Structure Easy to control Inventory automated e-mail notification Controlling inventory aging through FIFO functionality EDI & Barcode integration

Cons

Generally I dont find cons with this product. Only one minor challenge is related to integration with SAP system where one may need to obtain SAP connection license with this product.

Happy Customer with Some Wishes

Pros

Easy to use Nice and knowledgeable people Located locally

Cons

Some features (such as item setup) requires not-straightforward operations. Lacks some important capability such as audit trail for master file update. Not optimized for huge warehouse operations.

Pretty awsome

Pretty good inventory management software, easy to use and learn! It took our team about a week to learn how to use this software. Many options and very easy to customize to your needs! I would highly recommend this to anyone who needs a great system to manage you inventory!

Falcon Worldwide Distribution

3PL is an integral part of the success of our business and the success for the future. We see 3PL as a true partner as we grow and develop.

Pros

Excellent for ease of use and training. 3PL format has allowed our employees to be much more effective for order entry, document preparation, and inventory management for our customers. Very good login capabilities for customers to gain real time information. Excellent customer support by 3PL staff. Effective tool when courting new customers. Automatic emails and login for customers + ability to promote multiple warehouse locations is strong selling point.

Cons

Took some time to have new features requested for followup. Initial EDI implementation took longer than expected. This may have been more for the EDI partner than 3PL, but all tied together. Report writer would be great enhancement feature we are looking for in the future.

Easy to use, cost effective product

This system really does it all. Very satisfied!!

Pros

The system is easy to setup and deploy quickly. Trainers were thorough and helpful along the way. Customers have 24 hour access to this cloud based system. Price is low compared to what you get. Integration with shopping carts and marketplaces is robust and saves a lot of entry time.

Cons

system runs slow at times but I have been told this is being worked on. They do not connect to every marketplace seamlessly. Shipping integration is a little clunky. We added on third party shipping system.

3PL Central User Review

This has been a great system for us. It's very easy to use The integration was relatively quick and easy. Almost immediately we began to reap the benefits/efficiencies 3PL Central provides. The added functionality has improved our offerings & service to our current clients and has also been a great sales tool. The customer service has been very responsive to our needs. They've been excellent at listening to our requests and promptly modifying the system. 3PL Central has worked great for us. I'd fully recommend it as a WMS solution.

Pros

-Very easy to set up and get started. -Intuitive interface. -Responsive customer service with frequent updates based on our needs/requests. -Affordable yet robust. -Direct access for our clients.

Cons

-Shipping module isn't great. -Inability to do ad-hoc reporting. -No current Quickbooks billing integration (but on the plus side, this is something they are working on based on client input).

Easy to use

Pros

This product is user friendly and easy to use. This is the perfect software for a warehouse. We were having trouble with our ERP system and decided to make the switch and it was well worth it.

Cons

Billing portion is really confusing wish it was a little more easier and give options to bill other things

Global Warehouse Management

Online automation tools effectively decrease the amount of one-on-one time that warehousing employees spend speaking with clients via telephone or in person, without sacrificing customer relationships in the slightest. On the contrary, manufacturers and other vendors actually feel more loyal to a warehousing company when they are notified about updated inventory information and shipment statuses in real-time, day or night. 3PL Central’s web-based management system saves warehousing companies money by doing away with long-term contracts. Instead, users pay only for the features they need. Users can also add and remove warehouses from their internal system with just a few clicks of the mouse, and they can use 3PL Central’s proprietary “Billing Wizard” to track all billable activity and charges by customer.

Pros

3PL Central provides a great value for warehousing professionals

Cons

The platform's features are very industry-specific.

Review of 3PL Warehouse Manager

Nothing as of now.

Pros

The best feature of the 3PL Warehouse Manager that I like is its ease of use. Apart from an interactive user interface, it also effectively tracks the warehouse happenings and logs every detail pertaining to a complete warehouse management.

Cons

The thing that I don't like about 3PL Warehouse Manager is the customer support. Once I faced an issue with the interface and tried to contact the customer support team. But, I didn't get sufficient help.

Better in managing groups

Pros

As a group containing micro groups, this software makes it easy to break the barrier between groups since you can easily monitor the movement of products among groups.

Cons

So far no negative feedback or problems being encountered and hoping it lasts because we can't entertain delays any day now.

The manage

Pros

Net and clean areas, ability to improve every coner of the software update. Enerfyce products to put in every area of the storeage.

Cons

Bad manage in the freezers or the cooler. Small place to gather every product. Need better pay for all the worke is done.

Our inventory accuracy went from 91% to 99% allowing us to provide better customer service

3PL's web-based system has kept our initial investment costs down. Our inventory accuracy went from 91% to 99%, allowing us to provide better customer service and avoid expensive errors. 3PL has also provided us with a solid checks and balances system, which was the driving force behind implementing a warehouse management system. We are automatically alerted on all receipts and shipments, so no inventory goes unaccounted for. No other solution out there is in the same league in terms of functionality, ease-of-use, and pricing. We love it!

Pros

- Easy-of-use and implementation across our different locations. - Low initial investment costs. - We can give customers an answer in a couple of seconds or they can log in and check themselves. - Our customers like having the ability to log on and see their inventory status.

Cons

- Turn-around time on adding new features

3PL Central

Great solution for small to mid-sized 3PL providers.

Pros

The product has been a great solution for us as it's very inexpensive and uncomplicated to implement and run. Our core business is Foodserviec and we did not want to implement a full warehouse management package to run our 3PL business so we looked for SaaS solutions instead. 3PL Central was among the least expensive we found and it has all of the core functionality we need. Customer service/support are excellent. The product is being improved on constantly. Although not the most sophisticated package on the market it offers a strong value.

Cons

Ease of use is not what it could be because of a few shortcomings like not being able to alpha search product descriptions for order entry or reciever entry.

6 months under our belt with 3PL central

Overall this is a very full-featured software. We enjoy the prompt responses from the support team. We are waiting patiently for more Rest API's and android scanners. We've been told they are on the horizon, but it doesn't look like anything is coming soon.

Pros

Robust Billing Wizard. Prompt and professional support team. Smart Pack is a really cool way to reduce errors during packing.

Cons

The UI feels old. Not intuitive. Does not handle consignment between customers.

Great sales pitch without much follow-through

Pros

3PL Central was able to connect to the major shopping carts that are out there fairly seamlessly, but was less likely to be able to handle a bigger ERP system.

Cons

Customer Service was the thing that I liked the least about 3PL Central. All communication with 3PL Central happened over email. There was absolutely not phone support, which made it very difficult to get problems fixed in a timely manner. If you are in an emergency situation there was little to nothing that you can do in order to speed up the service.

3PL Central Product Review

Would not hesitate to recommend.

Pros

Very well suited for 3PLs that manage many clients across many industries, need retail replenishment and EDI compliance, have basic kit assembly needs and ship primarily cases/pallets. Customer support is very responsive and accommodating. Integration for data exchange is very tight. Pricing is reasonable and there is no nickel & diming that is common among software companies. Web-based SaaS is great. Reporting is well rounded & customizable.

Cons

Needs some more development on individual unit pick/pack capabilities for high SKU count & high volume operations but otherwise very versatile for both B2C and B2B 3PLs.

Helps us stay organized.

Pros

Use this to track voucher shop for treatment facility. Does what we need without the frills. Easy to train people on.

Cons

I have not noticed any flaws in the program or bugs thus far. Functions flawlessly and is extremely reliable.

Great Solution for WMS

Again, if you are looking into 3rd Party Logistic WMS software, You might want to give 3PL Central a spin to try them out. If you are in Forwarding, Warehousing, Trucking business, you should check it out this software.

Pros

This is great software if you are looking for Third Party Logistic WMS Software. I looked everywhere for software like 3PL Central for our Forwarder WMS Solutions, but not even we found what we are looking for, but it was perfect for our WMS operations.

Cons

If you need to modify any of the system functions, you need to pay for customization programming fee. But I guess it is very normal for SaaS software like this one. Only reason I gave 4 Star is I am sure every software needs more improvement and better solutions.