All 3PL Warehouse Manager Reviews
1-25 of 118 Reviews
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Peter
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
A good tool for growing companies
We started using Skubana / Wxtensiv Warehouse Manager when we were outgrowing our previous order routing platform. This tool allowed us to set processing logic on all orders and route them appropriately. Additionally it helped simplify our worldwide inventory visibility and purchasing.
CONSSupport can be slow to fix bugs. Our account manager is very responsive and there are not many bugs, but they can take a month to get resolved once one is identified.
Reasons for switching to 3PL Warehouse Manager
No order routing automation rules
Oscar
Warehousing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
3PL system
working with 3p has been nothing but the best! Yes, 3pl might take longer than usual to respond to certain inquiries but lets be realistic here, we as humans can only do so much in a day! If I need a quick response I simply call 3pl and provide them my case # and they help right away! It is a very straight forward system to use and is very simple to navigate. Smart View update is looking to be a great update to help in so many new functions that are very easy to manage! I use 3pl all day everyday! Love the help I get from all agents over there.
PROSIt is a very straight forward software to manage. Smart View update seems to be a lot helpful!!
CONSThe fact that I had to learn the new update, but with the help of the 3pl team I was able to figure things out. not so much a Con. lol...
Doug
Warehousing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2022
Order functionality and support is extremally poor
Did provide us with better visibility of inventory however the order functionality and the API connections to clients are very poor and continually have issues. Support is poor at best, non responsive and rarely addresses root causes, continually just kicks the issue down the road with a bandaid patch.
PROSEase of implementation, implementation team was good to work with.
CONSOrder functionality is awful, continually have orders not pulled through properly. Support is slow and provides no root cause or long term solutions. Kitting functionality does not work properly, solutions are either alias skus or a constant transfer of inventory between skus. High order volume always breaks the system, we have to limit the batches in size other wise the system takes hours to process the orders. For a high volume facility this is not a good software. Very limited abilities with small parcel service, and a lot of additional steps are required. More for a slow LTL facility.
Reason for choosing 3PL Warehouse Manager
Cost and ease of implementation
Reasons for switching to 3PL Warehouse Manager
Cost and supposed functionality
Doug
Warehousing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Ease of use
3PL Warehouse manager offers a full suite of functions, with the ability to add and or delete various functions
PROS3PL Central is easy to navigate your way through
CONSIt is a bit difficult to set up items but once you have done it a couple of times, you can breeze right through it
Reasons for switching to 3PL Warehouse Manager
Was not my decision
Mike
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed July 2009
How 3PL connected us to our Customers
Our distribution customers demand a warehouse management system that allows 24/7 visibility of their products, that allows them to send and receive orders electronically and is scalable to meet their future growth plans. The solution for us was 3PL. The 3PL system gives our customers outstanding features but still provides our company with a cost effective WMS solution. The ease of navigation for both customers and our users is a big plus. New features are always being added to upgrade the system. Customer support has been terrific. When we have a problem the courteous staff at 3PL has always responded quickly and professionally. I also like the small business attitude of "how can we get it done together so everyone wins". 3PL has been great for our company and I recommend it to any warehouse looking to upgrade their WMS system.
PROS3PL offers us the following benefits: 24/7 web visibility for our customers. Multiple EDI formats to exchange data. Shiping and receiving e-mail notifications. Ease of navigation for customers. Simple order and receiving windows navigation. UPS label integration. On-going system upgrades at no charge. Excellent reporting capabilities. Bar coding capability. Great customer service.
CONSSystem needs to provide the capability to print pallet labels for inbound shipments with lot and shipment details. System needs to be upgraded to provide more flexible billing schemes. System needs to produce a distinct shipping tally for the consignee to sign at time of pick-up.
Chasen
Warehousing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2017
Product functional but very clunky.
Functioning WMS.
PROSThe software is functionally designed with 3PLs in mind. The software is probably one of the cheaper solutions in the market. The help videos under the "Office Hours" are very useful. There are some folks that work in customer support that are very knowledgeable, if you can get hold of them.
CONSThe company promises a lot in terms of coming features and developments and has yet to deliver and customer support leaves a lot to be desired. It is apparent they spend a lot of money on advertising to attract new customers, but from what I have experienced they don't care much in terms of retaining their customer base. For example, I have an open help ticket almost a month old, I have reached out to customer support several times now with no communication back from 3PL on the issue - prompting me to place this very review. Mobile app is particularly buggy, and their mobile support outfit is particularly unresponsive.
Matthew
Publishing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed October 2017
Cloud based WMS software at it's best
We had/still have a small number of orders and shipments but this has allowed us to remove so much wasted time and energy from our day. We were just so unorganized before. The ability to access everything remotely has been a big help.
CONSThis has fit our needs perfectly. I can tell by using it that it can handle much bigger operations than we have but it has been great for our application as well.
Marshelle
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2017
Good Review
The software is very easy to use. It is user friendly for everyone. It is very easy to navigate if you aren't sure how to use it.
CONSSometimes it is hard to speak with a representative, you have to wait on hold for at least 30 minutes before speaking with someone.
Loreto
Paper & Forest Products, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2018
Helpful System for Supply Chain
This warehouse system I think would have a great help for the warehouse manager to properly control and analyze the inbound and outbound process of the warehouse.
CONSThe system is not that very user friendly, especially to those employees that are not technical. The management will have to provide an intensive training on how to use this system properly and accurately.
Brittney
Logistics and Supply Chain, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2017
3PL Warehouse Manger
It's designed to help logistics companies automate processes and bill items accurately which cuts back on thinking time. There is a free trail period and then is paid per monthly so can back out when needed.
CONSThe software is a little tricky at first but once getting to know the modules the system becomes basic.
John
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2021
Avoid! They will trick you into an extended contract & then threaten you
Terrible support, Lack of integration bad UI..
PROSI wish i had the sales people these guys have..
CONSIts very very basic, The interface seems to have been designed in 1993. It lacks straightforward integration with any standard shopping cart Shopify, Bigcommerce but worst of all when its time to move on & you try to cancel the software you will find that in the small print they have trapped you into another 12 months Clearly entrapment is the only way they can retai customers..
Brian
Warehousing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2021
Awesome Product.
3Pl Central is an easy-to-use product that just works. Simple and intuitive. Very powerful. all the features of a million-dollar product and much more affordable.
CONSnone.
Reasons for switching to 3PL Warehouse Manager
3pl Purchased iTracker
Berry
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Great Software
Our Clients are able to access their inventory and reports, a great communication tool.
PROSInbounds and Out bounds are easy to process.
CONSSome of the sub layouts are small and hard to navigate around.
shana
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2021
my opinion
it is ok there needs to be more attention to customer service
PROSit has multiple options that can be used.
CONSthe software has bugs and often has errors.
Mazen
Building Materials, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
A successful warehouse management is the core of each company success
Warehousing could not be easier with you it
PROSIts could based feature make it a powerful software to handle warehouses daily works, its interface make control of everything just easy
CONSAlmost cover all needs of Warehouse management, but could take advantage of a more user friendly combustible interface
Gita
Farming, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Great
Awesome
PROSVery easy to use, really simple for new employees to get a hang off, one of the easiest software I have used in a while
MEHEDUL HASAN
Food & Beverages, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
On of the Best for WMS
Flexible, easy to manage easy learning
PROS3PL Warehouse Manager have interesting Feature are most like Mobile barcode scanning capabilities enable you to ensure swift and accurate input all of the data
CONSThe say about this feature Turbocharge Your Processes: Small Parcel shipping functionality gives you the power to accurately scan, pack and verify shipments faster than ever before. I can't agree with them, Need Developer Improvement. Overall Good
Sarah
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2017
Pretty awsome
Pretty good inventory management software, easy to use and learn! It took our team about a week to learn how to use this software. Many options and very easy to customize to your needs! I would highly recommend this to anyone who needs a great system to manage you inventory!
Daniel
Logistics and Supply Chain, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Easy to use, cost effective product
This system really does it all. Very satisfied!!
PROSThe system is easy to setup and deploy quickly. Trainers were thorough and helpful along the way. Customers have 24 hour access to this cloud based system. Price is low compared to what you get. Integration with shopping carts and marketplaces is robust and saves a lot of entry time.
CONSsystem runs slow at times but I have been told this is being worked on. They do not connect to every marketplace seamlessly. Shipping integration is a little clunky. We added on third party shipping system.
yoraim
Consumer Goods, 11-50 employees
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Easy to use
This product is user friendly and easy to use. This is the perfect software for a warehouse. We were having trouble with our ERP system and decided to make the switch and it was well worth it.
CONSBilling portion is really confusing wish it was a little more easier and give options to bill other things
Satam
Philanthropy, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2018
Review of 3PL Warehouse Manager
Nothing as of now.
PROSThe best feature of the 3PL Warehouse Manager that I like is its ease of use. Apart from an interactive user interface, it also effectively tracks the warehouse happenings and logs every detail pertaining to a complete warehouse management.
CONSThe thing that I don't like about 3PL Warehouse Manager is the customer support. Once I faced an issue with the interface and tried to contact the customer support team. But, I didn't get sufficient help.
DOMINIC
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed July 2009
Our inventory accuracy went from 91% to 99% allowing us to provide better customer service
3PL's web-based system has kept our initial investment costs down. Our inventory accuracy went from 91% to 99%, allowing us to provide better customer service and avoid expensive errors. 3PL has also provided us with a solid checks and balances system, which was the driving force behind implementing a warehouse management system. We are automatically alerted on all receipts and shipments, so no inventory goes unaccounted for. No other solution out there is in the same league in terms of functionality, ease-of-use, and pricing. We love it!
PROS- Easy-of-use and implementation across our different locations. - Low initial investment costs. - We can give customers an answer in a couple of seconds or they can log in and check themselves. - Our customers like having the ability to log on and see their inventory status.
CONS- Turn-around time on adding new features
Mike
Logistics and Supply Chain, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
Niche Product
This is specifically for a company doing third party logistics. The requirements to compete in that market are high and varied. So to find an inexpensive workable solution is tough. 3PL fits the bill.
PROSLots of functionality. Lots of add-ons if you need them. Most of them are for free.
CONSUI is pretty old school. It's not super pretty or slick. Some of the functionality is a little clunky and you have to take extra steps to do something that we wish was just a click of a button.
John
Hospital & Health Care, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Helps us stay organized.
Use this to track voucher shop for treatment facility. Does what we need without the frills. Easy to train people on.
CONSI have not noticed any flaws in the program or bugs thus far. Functions flawlessly and is extremely reliable.
Michael
Logistics and Supply Chain, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2017
ITracker
I am very happy with the product. It's a good deal.
PROSEase of use, canned reports, flexibility, price
CONSSlow response