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3PL Warehouse Manager vs Odoo

3PL Warehouse Manager vs Odoo

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Overall Rating
4.1 (123)
4.2 (1032)
Ease-of-Use
4.2 / 5
4 / 5
Value for Money
4.2 / 5
4.1 / 5
Customer Support
4 / 5
3.8 / 5
Functionality
4 / 5
4.1 / 5
Last Review Written
October 4, 2024
October 8, 2024
Pros/Cons
  • Pros

  • The product is easy to use and the support is quite good. Good functions and great for basic needs as well.
  • Attaching documents to transactions is a great feature and eliminates our need to save file cabinets full of receiving paperwork. Upgrades being included is about the best you can ask for.
  • The customer service has been very responsive to our needs. They've been excellent at listening to our requests and promptly modifying the system.
  • Cons

  • Extremely frustrating to deal with lack basic features.
  • It can be difficult to work with on various levels of management. Meaning that it can sometimes be difficult to correspond with other management systems.
  • The billing module is really confusing. For my cocept this application is made for small organizational structures.
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  • Pros

  • Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term.
  • One of the greatest strengths of Odoo is its flexibility. The software can be easily adapted to different industries and business models, making it a great choice for businesses of all types.
  • Overall it's the most suggestible not only just because of it's opensource but also, customer ease of access is very good with it.
  • Cons

  • It does not integrate into social networks, nor does it manage chat internally (at least, not without losing speed). Your targeting options are scarce.
  • The support is terrible, specially in UAE, the account managers for enterprise never respond and tickets are open for 3 and 4 days.
  • Upon further interaction we realized these needs could not be met. Not only were we not refunded for the hours we had actually utilized, they refused to refund us any of our unused retainer.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos