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3PL Warehouse Manager vs Zoho Inventory

3PL Warehouse Manager vs Zoho Inventory

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Overall Rating
4.1 (123)
4.5 (390)
Ease-of-Use
4.2 / 5
4.4 / 5
Value for Money
4.2 / 5
4.3 / 5
Customer Support
4 / 5
4.3 / 5
Functionality
4 / 5
4.3 / 5
Last Review Written
October 4, 2024
October 3, 2024
Pros/Cons
  • Pros

  • The product is easy to use and the support is quite good. Good functions and great for basic needs as well.
  • Attaching documents to transactions is a great feature and eliminates our need to save file cabinets full of receiving paperwork. Upgrades being included is about the best you can ask for.
  • The customer service has been very responsive to our needs. They've been excellent at listening to our requests and promptly modifying the system.
  • Cons

  • Extremely frustrating to deal with lack basic features.
  • It can be difficult to work with on various levels of management. Meaning that it can sometimes be difficult to correspond with other management systems.
  • The billing module is really confusing. For my cocept this application is made for small organizational structures.
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  • Pros

  • I love the ability to create invoices and sales orders and purchase orders all in one place while managing my inventory. I also love the flexibility in creating templates.
  • The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.
  • Fun to use, and relatively easy to learn. I have not used it enough to appreciate the pros and cons yet, but initially, it looks very positive.
  • Cons

  • The reports are terrible and are not fit for purpose for a multifunctional warehouse system. They really struggle with vat, and therefore connecting to other systems is difficult.
  • No software can be installed on the office PC or server; so no data can be stored locally. You can not work offline at any circumstances.
  • They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them.
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Pricing Range
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$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos