Excalibur WMS

RATING:

4.33

(30)

About Excalibur WMS

Excalibur WMS by Camelot 3PL is a cloud-based or on-premise warehouse management solution (WMS), designed exclusively for third-party logistics (3PL) warehouses and fulfillment operations. Excalibur is customizable for a variety of business types including dry storage, hazmat, retail fulfillment, cold storage, bulk materials or e-commerce. Built within Microsoft Dynamics NAV, Excalibur gives businesses control of their inventory management, shipping, receiving, billing, invoicing and reporting functions. The system is functional out-of-the-box with detailed configuration flexibility. The solution also offers a wide range of data collection and integration options including EDI, shopping cart and shipping carrier integration, barcode scanning and Quickbook/ERP ...

Excalibur WMS Pricing

Per User and Per Module

Starting price: 

$250.00 

Free trial: 

Not Available

Free version: 

Not Available

3PL software
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Excalibur WMS Reviews

Overall Rating

4.33

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Showing 1 - 5 of 30 reviews

Nick

Verified reviewer

Company size: 11-50 employees

Industry: Warehousing

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2021

Camelot's Excalibur software is a great 3PL solution

Although our initial configuration started off rocky, Camelot has proven to be an excellent provider for WMS software. Their customer service group is genuinely one of the best groups I have ever worked with. They genuinely care about what they are doing and work hard to solve problems.

Pros

Camelot’s Excalibur WMS is a fantastic bit of software. It is built on top of MS Dynamics Nav which makes the system highly configurable both within Camelot’s build and in the out-of-the-box Dynamics build. Being a small business owner means, among other things, that I am my own IT department, and Camelot’s support is absolutely wonderful to work with. To date we have not had a problem that has not been solved by one-on-one work with Camelot’s team and some creative thinking. All that, plus the fact that their rates are incredibly reasonable, makes them a great choice for any 3PL provider out there. I highly recommend Camelot to anyone who will listen!

Cons

One of the only drawbacks is the difficulty of deployment. It has taken a good deal of time and effort to tailor the system to our needs, but I feel that a lot of that is due to improvement of our own processes rather than fault of Camelot. The other drawback is that some modules are limited in capability and customization. When we first began using Camelot software, we deployed our system with their tablet scanning called Mobile Link. While the system looked good, we were not able to integrate the system into our processes due to the limits of customization of that module. We have since configured their WIMS scanning module with great success.

Reasons for choosing Excalibur WMS

Camelot was an economical option that seemed to be best suited to fit our needs as a 3PL.

Response from Camelot 3PL Software

Nick, thank you for taking the time to submit a review for Camelot. We appreciate your comments and we look forward to helping you grow your business!

Replied February 2021

Sarah

Company size: 11-50 employees

Industry: Warehousing

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

October 2019

Camelot review

Camelot was a vast improvement from our old WMS and does mostly what we need it to.

Pros

The system is very customizable. It is somewhat easy to train new users basic functions.

Cons

Paying a monthly service charge and still getting billed every time we need help with something. It's expensive to upgrade to Excalibur so we are still on an older version.

Reasons for choosing Excalibur WMS

The screens didn't look as busy as the other options.

Reasons for switching to Excalibur WMS

2014

Response from Camelot 3PL Software

Hi Sarah, Thank you for leaving your review and comments. We very much appreciate the feedback. As you may be aware, we have various options related to our support services. We may want to explore Royal Service or some of the other options. Thanks again!

Replied October 2019

fabio

Company size: 201-500 employees

Industry: Warehousing

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

October 2020

Expensive Software, Terrible Customer Service and unconsistent Technical Support

The overall experience in using the software is positive but overshadowed by the very high cost to implement it, the basically Non-Existent Customer Service a weak Tech Support team.

Pros

Some modules are pretty solid and well done such as Data Interface, Communication Manager, TMS and Billing. Item Table is well done and you can really control a multitude of parameters and therefore manage a big variety of different products.

Cons

The out of the box version of the software is extremely basic with very limited features and terrible documents. Good for very small companies that are handling only few limited items and that operate a warehouse manually without the use of technology. For more complex and modern operations (3pl warehouse dealing with multitude of different items, ecommerce, picking and packing) you really have to purchase a multitude of Modules and spend tons of money to customize basically every single aspect and functionality of the software. Some modules are really outdated and not working properly such as the WIMS module (use of scanners for in and out operations) and Document manager.

Reasons for choosing Excalibur WMS

Written on Microsoft Navision which is used in other division of our company

Reasons for switching to Excalibur WMS

our WMS was dated and needed to be built from scratch

Response from Camelot 3PL Software

We appreciate you bringing your unique project requirements to us and entrusting us with your business. We pride ourselves on providing flexible software solutions to meet some of our more stringent customer needs. We look forward to continuing to support your 3PL requirements through our Support and Consulting teams. We'll have a Customer Success resource reach out to you to assist further.

Replied November 2020

Chad

Company size: 51-200 employees

Industry: Warehousing

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

September 2019

The next level

The experience has been positive. The implementation manager has been a great resource. The productivity gains have been apparent throughout the entire process.

Pros

Flexibility on customization for the following: Client setup, Ease of use, Billing, Process management, reporting, visibility to pending orders, charges and inventory. The goals which the system met are: Ensure all revenue is captured and have a easy way to view outstanding charges. The system to be user friendly which is being Microsoft based and will the system keep up with ever evolving world of logistics. Reporting and EDI/API integration. The last goal for the company to be on one universal platform and streamline processes. Also, the system has the ability to take warehousing to the next level with E-Commerce and ability to work with other programs such as driverless guided forklifts. The system is changing how the company handles internal processes along with customer facing documentation, reporting and visibility.

Cons

Needs updated training guides. Also needs more training guides on all the functionality of the system, currently too dependent on Camelot employees to train certain sections. Also some of the training material is outdated ie: training guide shows a certain field name but in the system the field name has changed which becomes confusing. Even within the system some Field names listed are called something else depending where the user is in they system. Accounting side not as robust as hoped. The Mobilelink program is a bit limiting. Lacking capabilities in the program on documenting value add services in receipts/shipment, No location for notes, cannot flag product as damaged.

Reasons for switching to Excalibur WMS

Reporting, documentation, visibility, productivity gains, ability to implement metrics and flexibility of the system overall.

Response from Camelot 3PL Software

Chad, thank you for taking the time to leave your review and comments! We are always working on improvements with our training materials. So thank you for pointing that out. I will make sure our developers are aware of your other suggestions. If we can help in any other way, please feel free to send me a message directly at marketing@3plsoftware.com. Thanks again!

Replied September 2019

Chris

Company size: 201-500 employees

Industry: Warehousing

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2022

Excalibur is a Perfect Fit for 3PLs

Wills Transfer has worked with Camelot Software for 2 decades! During that time, we have gone through numerous upgrades and modules. Throughout our 20 years working with Camelot they have always been extremely professional and provided excellent implementation and ongoing customer service. If you are a 3PL and are looking for a proven Warehouse Management System for your 3PL Operations, look no further. The team at Camelot has everything you need!

Pros

The ability to provide a total 3PL solution. The fact that the Camelot 3PL module is built on top of Dynamics NAV allows us to have a completely integrated WMS/ERP. Most 3PL providers force you to "integrate" with your financial system. With Camelot Software, the solution is all under one roof, reducing software and licensing costs. For operations, the solution is extremely flexible, which is key for a 3PL.

Cons

Not much. We have been very happy with the team at Camelot and their ability to provide an out of the box solution or be able to customize a certain function to suit our needs.

Response from Camelot 3PL Software

Thank you for the great review, Chris. We value our relationship with Wills Transfer and will continue to work hard to provide exceptional service to you and the 3PL warehouse industry.

Replied March 2022

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