Excalibur WMS vs AscendTMS Logistics Software

Excalibur WMS has 29 reviews and a rating of 4.31 / 5 stars vs AscendTMS Logistics Software which has 256 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.31 / 5 (29)
4.84 / 5 (256)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
February 19, 2021
November 30, 2021
Pros/Cons
  • Pros

  • The system to be user friendly which is being Microsoft based and will the system keep up with ever evolving world of logistics. Reporting and EDI/API integration.
  • Some modules are pretty solid and well done such as Data Interface, Communication Manager, TMS and Billing.
  • Cons

  • Also some of the training material is outdated ie: training guide shows a certain field name but in the system the field name has changed which becomes confusing.
  • The out of the box version of the software is extremely basic with very limited features and terrible documents.
  • Pros

  • Fast, affordable, good looking front end, well organized, free training available, BEST CUSTOMER SERVICE, good integration, free tracking.
  • Ease of Use is by far what I like most about this software. I feel like I am missing steps, but its just that easy.
  • Cons

  • We did occasionally have issues where loads were lost, but customer service noted it and fixed those issues as far as i know.
  • The list of manufacturers to approach for business is way outdated. If businesses are no longer in business.
Pricing Range
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2021

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12 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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