Excalibur WMS vs Da Vinci Supply Chain Business Suite

RATING:

4.3

(30)

Excalibur WMS has 30 reviews and a rating of 4.33 / 5 stars vs Da Vinci Supply Chain Business Suite which has 17 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (30)
4.5 (17)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 8, 2022
April 13, 2023
Pros/Cons
  • Pros

  • The system to be user friendly which is being Microsoft based and will the system keep up with ever evolving world of logistics. Reporting and EDI/API integration.
  • Some modules are pretty solid and well done such as Data Interface, Communication Manager, TMS and Billing.
  • Cons

  • Also some of the training material is outdated ie: training guide shows a certain field name but in the system the field name has changed which becomes confusing.
  • The out of the box version of the software is extremely basic with very limited features and terrible documents.
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  • Pros

  • Well designed screens, excellent processes, excellent support, excellent tutorial section, speedy timing on requested projects with great follow up.
  • We like the ability to add locations, specific customer features and other customer specific scripts. EDI integration with our customers has been an important feature.
  • Cons

  • Although, I have seen other WMS that are much worse at this than Da Vinci.
  • There are few glitches that occur in the system but it rarely happens. When it does occur it is hard to pinpoint the issue as it has to be duplicated which more times than not it cannot be done.
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Pricing Range
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$
$
$
$
$
$
$
$
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Product Demo
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14 Recommendations
4 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos