AdvantageTMS Software

AdvantageTMS

They need tonwork on their setup and that would iron out most issues they have

Pros

It was easy to access. It worked alright and it was fairly fairly easy to input information and print from.

Cons

It was not so easy to use for a newbie. It worked alright until everyday at certain times it seemed to have a gliche in the system.

5 Stars across the board !

5 Stars! & 2 thumbs way up

Pros

Overall Quality
Ease of Use
Extremely Easy to use & operate, did not even need training, although offered, as a lot of the system is self explainable

Features & Functionality
SO many awesome Features that make working up a patient & completing a visit note super Easy to figure out & walk through

Customer Support
Very quick to respond to any technical issue that may arise & quick to resolve the issue with f/u email to confirm with you that indeed it was fixed

Great software

Pros

Great JE tool, reporting and custom reports. Most reports export to excel without any issue.

Cons

if you have a mac, you need to go through citrix. takes time. But overall, not that big of an issue.

Not user friendly

Pros

The support team is quite good, and has always solved my problems when needed; I just wish I didn't have to call them so much.

Cons

It's just not intuitive. Changing cost rates is way too difficult. Had to call support for a workaround because my changes wouldn't save.

It is ok for what needs to be done but there is too much issues that make what should be easy take a lot longer.

Pros

It keeps all of the info it should in order for us to keep working and going on with our day. I feel that if it actually worked they way that it should, it can make our jobs 10 times more easier.

Cons

So advantage doesn't "speak" to other programs so we end up having to enter the same information 3 different times. It also doesn't save properly sometimes even if we hit the save button so all of the information that we inputted has been erased.

Variety Distributors is a co-op with 1,000 plus members. We ship to 49 states plus the Bahamas weekly. Our merchandise mix is roughly 30,000 skus, which our members can order individually or in cases if they wish. The real reason we were searching for new software and transportation services was to streamline our transportation efforts as well as pricing on transportation costs. Before the AdvantageTMS system everything was done by telephone and email, which was very cumbersome. The implementation was very smooth, it was set up overnight and the training was very easy. We did have issues with accessories at the start but HA Advantage stepped up and made changes to accommodate Variety's issues. Customer support has been top notch; any issue we have is soon addressed and taken care of. The costs savings was huge to our members and they were thankful for the changes.