DaySmart Appointments vs Fishbowl

RATING:

4.1

(174)

DaySmart Appointments has 174 reviews and a rating of 4.1 / 5 stars vs Fishbowl which has 861 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (174)
4.1 (861)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 2, 2024
April 19, 2024
Pros/Cons
  • Pros

  • Great features such as rebook email but all require additional fees on top of monthly fees.
  • This program is excellent especially when you are dealing with more than one sales rep I need all the information to be shared.
  • Cons

  • I think the main downside is the pricing as it is a bit higher than its competitors. There are problems with calendar sync as well.
  • The new update can be really frustrating. Especially on an android it times out really quick.
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  • Pros

  • Ease of use and simple to understand. Simplicity is what i liked the most in this software.
  • He is not only helpful but a complete pleasure to talk to.
  • Cons

  • I tell all customers to minimize customization of products and keep them as close as possible to out of the box. This is difficult with business that are accustom to their old processes.
  • Basically, I've found that most people who complain about Fishbowl are really complaining about inventory, which is hugely complex.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos