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DaySmart Appointments vs Vagaro

DaySmart Appointments vs Vagaro

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Overall Rating
4.1 (174)
4.7 (3429)
Ease-of-Use
4.2 / 5
4.6 / 5
Value for Money
4.1 / 5
4.7 / 5
Customer Support
4.2 / 5
4.6 / 5
Functionality
4 / 5
4.6 / 5
Last Review Written
August 5, 2024
September 27, 2024
Pros/Cons
  • Pros

  • A great software, reliable and very easy to use. We Highly recommend it to any one looking for a scheduling software.
  • Appointment plus has been great. Our team has really grown fond with it, and have built it up more to help with everyday tracking of not only loads, but receiving information needed.
  • Easy to navigate from the patient perspective, relatively easy to setup and great customer service. Reports can all be done in excel which is great.
  • Cons

  • I think the main downside is the pricing as it is a bit higher than its competitors. There are problems with calendar sync as well.
  • The new update can be really frustrating. Especially on an android it times out really quick.
  • Some features are hard to find. If someone did not receive training on the product they would not be able to figure out how to use it on their own.
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  • Pros

  • Everything so far has been excellent. I am so happy to have this all ready to go for use and excited to use it.
  • I am extremely satisfied with Vagaro and all supports in place. I recommend it to colleagues in the field.
  • They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.
  • Cons

  • Sometimes the card reader doesn't connect which is really frustrating because then I have to enter the credit card information by hand and get charged more. That's extremely frustrating.
  • I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.
  • Sometimes it's difficult to find what I'm looking for. That can be frustrating when I'm with a client.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos