AscendTMS is a cloud-based supply chain management (SCM) solution designed for businesses of all sizes. Key features include load management, accounting, finance management, branch management and payment management functionalities within a suite.

The load management functionality of the solution allows users to track supply orders, delivery dates, carriers and distances in the dashboard. Users can also track the financials of their load assignments to find out the most profitable ones. This module also allows users to assign the most profitable carriers and third party logistics service providers to ship their loads.

AscendTMS features load GPS tracking which allows users to track the geographical location of their carriers on a physical map with the help of drivers' cell phones.

A key feature of the software is driver payroll management which allows users to pay their contract and full-time drivers using different payment structures such as per mile, per hour, per pallet and per ton.

Load management
Load management
Load management
GPS tracking
GPS tracking
Dashboard
Dashboard
Rate calculator
Rate calculator
Document management
Document management
Load posting
Load posting

Supported Operating System(s):

Web browser (OS agnostic)



123 Reviews of AscendTMS Logistics

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 123 reviews

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Michael from Graceful International Logistics and Freight Forwarding Corp.

Specialty:  Transportation Equipment

Number of employees:  51-200 employees

Ease-of-use

Functionality

September 2018

Free online Transportation Management software!

Pros

Ascend TMS Logistics is an online software build to manage every aspect of your logistics and distribution operations which currently used by the world's largest companies. Ascend TMS Logistics offers two plan, the basic and the premium. Basic plan is totally free with two user limit. This is the best way to test and experience the software.

Cons

This software is very useful for and if you only require 2 users, you can have for free. Very easy to deploy and no hardware cost. Internet connection however is required.

Chris from Baucom's Nursery Company

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Software that's easy and effective.

Love this software. Anything that makes my job easier is well worth it!

Pros

Ease of use, but it gets the job done. Integrates with QBO which is a major plus. Updates in real time.

Cons

Wish the credit limit function had the ability to issue warnings to someone entering a load, and/or lockout for a customer over their limit.

Matthew from Giddy Up Inc.

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

August 2018

Perfect

AscendTMS is flawless. Best software I have ever used.

Pros

This software is so simple to use my 90 year old Grandmother could even do it. This is coming from the women who comments "like" on Facebook pictures.

Cons

They need to fix the carrier asset page. Whenever you put in a carrier it always puts "HEADS UP! This carrier has not been marked OK TO LOAD."

Joseph from Giddy Up Inc.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

All ways Available

Always great and they keep me informed on market/ page updates.

Pros

The easy accessibility of the web page and 24/7 assistance with great attitudes.

Cons

Loading process, sometimes takes a few moments

Joshua from Giddy Up Inc.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great TMS Software!

I have been using Ascend for just under a year now and have loved it. It really helps simplify my day and keep things moving. From building loads to making check calls, Ascend helps keep me organized. I would highly recommend using Ascend, you will be happy you gave it a shot!

Pros

Fantastic and easy to use one stop site for building, managing and keeping track of loads on the road.

Cons

Website works fine on my mobile, but would love to see a mobile app for Ascend to make building loads on my phone easier.

Thomas from Giddy Up Inc.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

I love it!

Overall, I am very impressed with this product. I would definitely recommend this to a friend.

Pros

I love that this product is extremely user friendly. I can easily build loads and get Rate Cons out quickly.

Cons

There is not a lot that I don't love about this product, although I would like for the mobile version to be easier to use and faster.

Adrian from Giddy Up Inc.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

We love it!

We've been using this software for almost 3 years now and have had nothing but good experiences with updates and available support. Features are well thought out and function well. Would definitely recommend!

Pros

The easy of use and integrated database this software provides is great!
The ability to customize carrier profiles, location information and line items for invoicing make this
program top notch. Also available support is great!

Cons

Desktop software is excellent I would like to see the app and mobile sites run more smoothly.

Casey from Giddy Up Inc.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Ascend TMS Great Software

We do around 7 to 8 million in sales and will continue to use them as we grow bigger.

Pros

The constant updates of code. They don't stay stagnant, they're always improving their product.

Cons

I do not have any complaints. This is the reason we use their software.

Ross from National Freight Connection

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Excellent customer service

Pros

Ease of use and frequent updates make this TMS a must have platform. The staff is very quick to respond to any questions or function recommendations.

Cons

There are certain actions that could be easier if group selection and designation were possible. I am sure this will be in a future update!

Response: AscendTMS, AscendTMS

August 2018

Ross - thanks for the AMAZING REVIEW. You rock! The AscendTMS Team

Vladimir from Fox Logistics Solutions LLC

Ease-of-use

Value for money

Customer support

Functionality

July 2018

The easiest TMS I have been working on !!!

Pros

Fast, affordable, good looking front end, well organized, free training available, BEST CUSTOMER SERVICE, good integration, free tracking ... It will take me forever to express all the good features of Ascend TMS

Cons

So far everything works perfectly! I will get back with the cons if we ever experience one.
If there is anything that I don't like, there is a "Suggest a feature".

Response: AscendTMS, AscendTMS

July 2018

Thanks for the AMAZING review, Vladimir. We truly appreciate you. The AscendTMS team.

Jason from Road Hunter Logistics

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great product! Easy to use! Great customer support!

Pros

Document can be connected directly to customer files and to loads, invoicing features, load reporting abilities, ease of use, and simple factoring.

Cons

Slow navigation at times throughout the day, no record of emails that are sent out of the program, or any way to go back and see a history of emails sent.

Response: AscendTMS, AscendTMS

July 2018

Jason - thanks so much for your amazing review of AscendTMS. It's truly motivating for us here! The AscendTMS Team

Steven from SJD Freight LLC

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

June 2018

From a start up to a big business you cannot go wrong.

Pros

It is user friendly, and if you need to reach someone they are always available. That's big because in today's world customer service has gone down. Not with Ascend!

Cons

None to report. I really have nothing bad to say. I guess it would be nice if they added a CRM and a full accounting system. Not their focus, but with such a great TMS I bet those products would be awesome as well if they rolled them out.

Response: AscendTMS, AscendTMS

June 2018

Steven - thanks for the amazing review. It's truly appreciated. We will continue to give you A+++ service for our A+++ TMS software. :-)

James from Third Coast Logistics

Ease-of-use

Value for money

Customer support

Functionality

April 2018

AWESOME

Pros

It's very easy to use and wonderfully smooth. I've never had any issues using this software. would definitely recommend

Cons

There's nothing bad about the software. it's too easy to use and customer service has always responded quickly

Response: AscendTMS, AscendTMS

April 2018

Thanks for the amazing review, James!!!!

Luz from tradex usa logistics

Ease-of-use

Value for money

Customer support

Functionality

April 2018

very good is very easy to make loads

Pros

easy to work you can see all the process for the loads if is available or covered. for accounting porpose too you can see all the info

Cons

cant see the loads make the carriers sometimes brokers call for carrier references and we cant see the carrier history

Response: AscendTMS, AscendTMS

April 2018

Luz, thank you for the amazing review! We truly appreciate the kind words from Tradex!

Leslieann from Texas MA Transport

Ease-of-use

Value for money

Customer support

Functionality

April 2018

awesome tracking software to keep your transportation company all under one banner

one place to see entire company and keep trucks under one place.

Pros

Easy to put each load in and track all your drivers in one place. Then the ease of sending in the accounting piece to the factoring company is very useful. I like the ability to find thousands of companies and addresses already loaded and made the accounting and load building process much easier.

Cons

The templates are not very easy to set up and implement. Easier to just build each load. Entering and updating your trucks is a bit time consuming, but once done is good. Editing loads is a bit tricky too but can be overcome.

Mike from U.S. Patriot Logistics LLC

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Love the interface

Pros

I love the load board view and the functionality of the list views within each box. Also love the check call feature with location function.

Cons

lack of customer portal to send an electronic rate confirmation and have the driver digitally sign and return it.

Response: AscendTMS, AscendTMS

April 2018

Mike - thanks for the AMAZING review. Keep asking for more "stuff" and you will get it all! We listen to your ideas for new features and we build the code for free. It's why our users love us and why we are growing so fast. Your wish is always our command! Again, THANK YOU. The AscendTMS Team.

Adrienne from U.S. Patriot Logistics LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

UNBELIVABLABLE! Does everything that my company could ever need and MORE!

My business is growing and my employees love it!

Pros

Throughly cover ever need that my company has in terms of a TMS System and even better yet, It's so user friendly!!!

Cons

I haven't founds very many that can't be fixed with a simple suggestion! I would say though that I don't like that the credits that you have to purchase are so expensive... Maybe there is an unlimited plan?

Thomas from Tithing Transport LLC

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Good Software

Pros

I would give it 5 stars, but the one thing it's missing is maintenance reports for trucks. If that could be added, then I could see it being a great software program

Cons

It does not allow you to keep certain reports on you fleet like Trucking Office does. We have signed up for Premium, but those reports are not there. We will have to keep using Trucking Office until then.

Response: AscendTMS, AscendTMS

April 2018

Thanks for the amazing review, Thomas. It is greatly appreciated and it's very meaningful to the AscendTMS team here to get positive feedback. Let us know if we can do ANYTHING MORE for you. You are a valuable part of our success here.

Daniel from Southbound Trucking & Equipment, LLC

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Up and coming, but great support. They always answer the phone.

Pros

Ease of Use & customizability are key in my line of work. I can control my own views and also can reach someone every-time I try to get tutorials when needed.

Cons

I think there should be a 24 hour support line. Also, the system tends to go under temporary construction quite a bit at times of the day I can't afford it to. I will say the frequency of this has certainly decreased in recent months.

Response: AscendTMS, AscendTMS

March 2018

Daniel - thanks for the amazing review. Yes - we we're adding so many new customers every day (were are at over 13,300 customers as I write this) that we had to quadruple our server capacity and our horsepower (again!!!). That's why you've noticed significant improvements in AscendTMS response times and speeds. Again - thanks for the amazing support from you and your entire team, Daniel!

Frank from Suthwest Logistics

Specialty:  3rd Party Logistics (3PL)

Number of employees:  1 employee

Ease-of-use

Functionality

February 2018

Great and simple TMS

Like any other product, it will have things that don' t work great, however they have an excellent customer service that will do anything they can to accommodate each customer's needs.

Pros

It organizes all of the loads so that they are easily viewed and I know the stage each load is in. It even allows the customization of tabs and load stages.


Displaying 1 - 20 of 123 reviews