AscendTMS Logistics Software

AscendTMS Logistics Software

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FrontRunners 2021

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About AscendTMS Logistics Software

AscendTMS is a cloud-based supply chain management (SCM) solution designed for businesses of all sizes. Key features include load management, accounting, finance management, branch management and payment management functionalities within a suite. The load management functionality of the solution allows users to track supply orders, delivery dates, carriers and distances in the dashboard. Users can also track the financials of their load assignments to find out the most profitable ones. This module also allows users to assign the most profitable carriers and third party logistics service providers to ship their loads. AscendTMS features load GPS tracking which allows users to track the geographical location of their carriers on a physical map with the help of d...

AscendTMS Logistics Software Pricing

AscendTMS is available across two pricing plans, outlined below. Basic: Free, less than 3 users Premium: $79/ per month (per user) It also offers a 30-days free trial for premium plan.

Starting price: 

$79.00 per month

Free trial: 

Available

Free version: 

Available

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Load management

AscendTMS Logistics Software User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 284 reviews

User Profile

Tamara

Verified reviewer

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

Great TMS

I just started my business a year ago at that time I was looking for the best TMS for a small start up company that would fit my needs and I have found Ascend TMS to fit my needs. Customer servie rep was very helpful assisting me with setting up branches.

Pros

Ascend is very user friendly and cost effective

Cons

The shipper directory could use an update

Reasons for choosing AscendTMS Logistics Software

Ascend is more cost effective

Reasons for switching to AscendTMS Logistics Software

Emails were generating properly through the system

Response from InMotion Global Inc.

Thanks for the AMAZING review, Tamara. You ROCK!!! The AscendTMS Team

Replied October 2019

Larry

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

AssendTMS is helping us grow and develop our business.

So far I don't have really any complaints. Its easy to use and train staff on. It's simple enough that everyone can adjust and start using it within just a few minutes of training.

Pros

The ease of use and how stream line it is to just strart and get everything going.

Cons

Wish you could split loads easier. Should be a feature for splitting a load between two carriers.

Reasons for choosing AscendTMS Logistics Software

They had a ton of good reviews online and a strong following.

Reasons for switching to AscendTMS Logistics Software

Software was old and hard to access. No new updates and a lot of software issues.

Response from InMotion Global

WOW WOW Amazing, Larry. Thanks for the super great review! You ROCK! The AscendTMS Team

Replied May 2022

Jonathan-Edward

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Maria is the best...

Overall, it has been a great experience. I would recommend Ascend TMS to anyone looking for a new TMS system.

Pros

It is very robust. It allows me to build loads as simple or complex as I need. Whether it is a 1 pick 1 drop load, or a 12 stop load with detention and layover charges to different parties, Ascend lets me build loads however I need for them to be.

Cons

The only downside that I have found so far is that there is not a mobile application for the TMS board. There have been a couple situations over the past several months where I was away from the office and could have used a mobile application to build a load on my phone, but that was not an option because the mobile web version did not store all of the locations and carriers that the desktop version stores.

Reasons for switching to AscendTMS Logistics Software

Tab Bank bought BAM, and we were kind of made to switch.

Response from InMotion Global

Outstanding review, Jonathan Thank you SO much. What an amazing review of AscendTMS. THANK YOU!!! The entire AscendTMS Team.

Replied June 2021

Shawn

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

May 2020

Good For What You Pay

Overall the TMS allowed me to get up and running, but as we continue to grow, we've reached the point of needing to find a TMS that fits our needs. This is a great startup TMS, but realistically anyone who does over $1 - $2 mil in rev will outgrow the TMS fast.

Pros

This software allows you to get up and running fairly quickly, customer service is good when they are open and you can reach someone to talk with. They always seem to be doing updates which is a good thing I suppose.

Cons

Your always told their doing updates which is a good thing, there is never any type of notice when changes are made, what the changes are that are being made, and if you work on the weekend you can't reach anyone. Today particularly systems are down, been down for over an hour, can't reach a single person for support, help, and prevents you from doing your very basic freight functions. As a business owner, paying hourly employees, independent brokers can't help their clients and customers, this snowballed very quickly and go out of control. Would be nice if we knew what changes were done, when support tells you they will submit a change and get back to you when the change will be done that there was follow through, that you could get support when needed, and have help as the system can be clunky and super temperamental at first. Especially with being a premium user.

Response from InMotion Global

Hi Shawn - thanks for the review. YOU MIGHT WANT TO CHECK YOUR INTERNET CONNECTION. In the last 5 years years we've been down for less than 44 minutes TOTAL. So, I don't think it was AscendTMS that was down, it was likely your Internet connection. Regarding size of our customers, our largest customer is a $9 billion distributor with 360 DC's and 3 separate logistics offices in North America. So, we can definitely support both the biggest logistics operations as well as the smallest operations like yours (hopefully you'll make it to $9 billion one day, too . We are glad you're using AscendTMS, Shawn. We'll keep adding more and more features - AND WE'LL CONTINUE TO BE THE HIGHEST RATED TMS SOFTWARE ON THE PLANET!!

Replied July 2020

David

Company size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

I Love The Software!!

Overall my experience has been a great one with this software.

Pros

I love almost everything about this product! It is a very robust and feature filled software that makes it easy to manage your fleet, orders, customers, shippers and pretty much every thing in your day to day!

Cons

One thing that I don't like is that the IFTA reporting isn't as robust as I would like it to be.

Reasons for switching to AscendTMS Logistics Software

It was a decent piece of software but it was very expensive and the customer service was horrific.

Response from InMotion Global

David - WHAT AN AMAZING REVIEW. You are THE BEST. Thank you. The AscendTMS Team.

Replied June 2022

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