AscendTMS Logistics Software

Pros

We like the ease of use and how simple it is to navigate. The software is robust and allows you to jump in and get started without hours of training.

Cons

I would like to see more information available at a glance. We asked for a field to be developed where a verbal POD could be entered with date time and signature so that it can be viewed at the load level.

Everything in one central application

Pros

I like the ability to customize it. Driver pay and commission management. Auto saving when I change load status

Cons

Just when I'm not in an area with internet access I can't do anything. Would be nice to have a local section that would upload when back on the internet

Organization

Pros

Everything is organized efficiently and it is easy to input data and upload documents. There are also a lot of forms that auto-generate from the data entered.

Cons

Doesn't fully integrate with load board extras so I still have to use both. It would be more efficient for me if I could do everything from one window.

This system has been one of the easiest systems to learn that I have ever used. It is straightforward and logical. For a logistics company, I am not sure how easier it could be.

Outstanding!!!

These guys have been a pleasure to work with and have been super fast to give us the special treatment we were looking for! Very happy with the program and the support behind it!

Works just like any other TMS program. Not any better than any other programs used just a slightly higher price tag. However, if they promise you something...GET IT IN WRITING or THEY WILL NOT honor it!

Very up to date! Very quick and user friendly! Has a lot of different ways to classify everything, and always get a very quick response when need help! This is great software and very excited to get organized and on the same page with it!

Pros

Very up to date! Very quick and user friendly! Has a lot of different ways to classify everything, and always get a very quick response when need help!

Cons

Haven't found a bad part about it yet!

Software is quick and easy to use, I love that you don't have to download anything! The video tutorials are the best, makes it really easy to understand how to work the program. I would recommend it to anyone!!

Pros

It is pretty easy to learn, especially with the help of the videos. I also love the Insta Rate feature, and the new accounting feature! I love the fact that you can suggest features, so it's like you're helping mold the software for your needs.

Cons

The biggest problem is the support staff hours, but it's manageable. I've also experienced some pretty rude and degrading staff while I was trying to get help.

Advice to Others

It's great, but I have suggested some features, just to make less clicks for certain areas. I still love how you allow suggestions, that's the best!

Business goes as plan with this great system to work with and of your office components you will need is here

Pros

Invoices

Cons

Nothing

Advice to Others

NO

AscendTMS continues to add features and work with their current users to create a TMS that can be used for any transportation management solution.

As a small business , this software gives me everything I need to process orders. It is easy to use and helps me keep track of my shipment statuses for my customers. I understand there is a section to add in my factoring email addresses into each order, but I am curious to know if I can just add an e-mail once and have it appear on all loads. i.e. my wife takes care of my accounting and instead of going in and adding her onto every account so she is copied, I would like to have her appear by entering her e-mail address once somewhere. If there was an alert or e-mail when a delivery date passes and a status is in transit, that would be helpful as well. There are a few little things here and there, but nothing major that I would change. I am a one man show, and would like to add a user, but me and my wife use the same login, and was wondering if a second user could be added at no cost. Otherwise at the moment this is great value. thanks for being my provider of choice. your team is exceptionally friendly. Bill Nofsinger is a great guy, energetic and a heck of a sales guy. You simplify brokerage software like no other, and I don't know why anyone else hasn't done this before. All the other programs I have used are not only more expensive, but much more complicated. Anytime you or your team is up here in Canada I'd love to take you out for a beer. All the best. Anthony Villa

Pros

Ease of Use, but a mobile version would help me to be in front of customers more often

Cons

I actually love everything about the software, but as you build there are a few features that I would add to give it an even better user experience, i.e. automatic e-mail notifications based on the status the user sets, mobile version, integrating contacts into all send load docs section

Advice to Others

I already recommend this to everyone that is getting into the business. It is highly customizable and everyone wants something specific to them.

Great program all around except the options. I would really like to see more options to customize invoices along with other things.

Pros

Ease of use and the price

Cons

That I cant edit everything I need

Advice to Others

Create More Templates for Invoices, More Options For Editing, Create a Page for Quotes

This is an easily accessible system but is geared more for the Broker or Forwarder than the carrier itself. System is frequently slowed during information updating or changes. Too many steps involved in new accounting management process. Not a clear payroll interface.

THIS PROGRAM IS SUPER SIMPLE TO USE!!! WE LOVE IT EASY TO TRACK AND TRACE LOADS AS WELL!! WE ALSO LOVE THE EASE OF SETTING UP NEW CARRIERS AND CUSTOMERS!! EVERYTHING IN STREAMLINED AND SIMPLE!!

Pros

SIMPLE SET UP OF CARRIERS AND CUSTOMERS.

Cons

WE HAVE NONE

We were searching for an new TMS platform to move our operations to from the legacy platform in use. After searching over 10+ platforms we decided on AscendTMS. Our decision was based on Features , Platform Scalability, Ease of Use, Training and Cost. Compared to platforms costing hundreds of dollars a month for single users with setup fees of $2000-$4000, Ascend could not be beat.

Getting a REAL WORKING Platform to try for FREE for 30 Days / not just a "sandbox demo" was the closer. Moving from a much more complicated TMS platform, we were up and doing orders within 20 minutes.

While much younger than many other platforms out there, new features are being rolled out on regular basis. It does lack a few things I would prefer from the load management side but from what I have been told by their customer service team many are in development for early 2017.

For small / midsize carriers / 3pl Logistic firms this platform really cannot be beat. It an excellent balance of features and cost effectiveness. We have no complaints or regrets in committing to this Ascend at this time. Once the new features roll on I have no issue changing my 4 stars to 5 stars for Features and Functionality.

Pros

Ease of Use, Fast Setup, VERY Cost Effective, Easy to customize workspaces for our own preferrences.

Cons

Lacks some features currently that can speed up or improve the steps needed for load management. Integration with tracking such as Macropoint. No automatic status notification updates for customers ie: Trucks on site, Loaded. Delivery, POD name. Dispatch team must use a few extra steps to do these.

Advice to Others

Its a great product overall. If you have no TMS platform currently--Ascend is an absolute winner...you will not be disappointed. IF your coming from a mature/legacy program that has many of the integrated features you may find yourself wanting more. BUT that should not be a deterrent from giving Ascend a serious look. Especially if looking for a Cloud based system that is built on the latest software code.

For the cost effectiveness / lack of contract commitment to features it has it really is a great product.

I have used the most expensive transportation software on the market today and it doesn't come close to Ascend TMS. This is a great product and customer support is outstanding. You cannot go wrong with Acsend TMS.

Ascend TMS is always engaged in making their software better and more user friendly. Moreover, they are very interested in hearing from their customers as to how they can make improvements.

Pros

Ease of use and a lot of functionality.

Cons

None

Advice to Others

No

Easy to use, i was able to condolidate all my drivers, equipment, and brokers in one system. No more going frim program to program to track expenses or people, when i turn my computer on acsend is at my finger tips and all my company data is in front of my eyes. I dont remember how i came across the software but it has been a great time tool gor me.

Pros

Easy to use.

Cons

Hard to input fuel prices.

As a small broker, trying to make a name for myself, AscendTMS is a huge blessing. This isn't an easy venture, but it's made simpler with the features offered for a great price.

OVER THE YEARS I USED OTHER LOAD SOFTWARE! BUT I CAN HONEST ADMIT THAT THIS IS THE BEST SOFTWARE THAT I CAME ACROSS AND EASY TO USE AND UNDERSTAND. I TELL MANY OTHER BROKERS WHO'S STARTING OUT TO USE ASCEND TMS BECAUSE IT'S EASY TO USE AND UNDERSTAND.