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AscendTMS Logistics software

119 reviews(5.0/5)
119 reviews(5.0/5)

AscendTMS is a cloud-based supply chain management (SCM) solution designed for businesses of all sizes. Key features include load management, accounting, finance management, branch management and payment management functionalities within a suite.

The load management functionality of the solution allows users to track supply orders, delivery dates, carriers and distances in the dashboard. Users can also track the financials of their load assignments to find out the most profitable ones. This module also allows users to assign the most profitable carriers and third party logistics service providers to ship their loads.

AscendTMS features load GPS tracking which allows users to track the geographical location of their carriers on a physical map with the help of drivers' cell phones.

A key feature of the software is driver payroll management which allows users to pay their contract and full-time drivers using different payment structures such as per mile, per hour, per pallet and per ton.

Supported Operating System(s):
Web browser (OS agnostic)

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119 Reviews of AscendTMS Logistics

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  • Joshua from Giddy Up Inc.

    Number of employees: 2-10 employees

    August 2018

    Great TMS Software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using Ascend for just under a year now and have loved it. It really helps simplify my day and keep things moving. From building loads to making check calls, Ascend helps keep me organized. I would highly recommend using Ascend, you will be happy you gave it a shot!

    Pros

    Fantastic and easy to use one stop site for building, managing and keeping track of loads on the road.

    Cons

    Website works fine on my mobile, but would love to see a mobile app for Ascend to make building loads on my phone easier.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Thomas from Giddy Up Inc.

    Number of employees: 2-10 employees

    August 2018

    I love it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, I am very impressed with this product. I would definitely recommend this to a friend.

    Pros

    I love that this product is extremely user friendly. I can easily build loads and get Rate Cons out quickly.

    Cons

    There is not a lot that I don't love about this product, although I would like for the mobile version to be easier to use and faster.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Adrian from Giddy Up Inc.

    Number of employees: 2-10 employees

    August 2018

    We love it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been using this software for almost 3 years now and have had nothing but good experiences with updates and available support. Features are well thought out and function well. Would definitely recommend!

    Pros

    The easy of use and integrated database this software provides is great!
    The ability to customize carrier profiles, location information and line items for invoicing make this
    program top notch. Also available support is great!

    Cons

    Desktop software is excellent I would like to see the app and mobile sites run more smoothly.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Casey from Giddy Up Inc.

    Number of employees: 2-10 employees

    August 2018

    Ascend TMS Great Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We do around 7 to 8 million in sales and will continue to use them as we grow bigger.

    Pros

    The constant updates of code. They don't stay stagnant, they're always improving their product.

    Cons

    I do not have any complaints. This is the reason we use their software.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Ross from National Freight Connection

    August 2018

    Excellent customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and frequent updates make this TMS a must have platform. The staff is very quick to respond to any questions or function recommendations.

    Cons

    There are certain actions that could be easier if group selection and designation were possible. I am sure this will be in a future update!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    August 2018

    Ross - thanks for the AMAZING REVIEW. You rock! The AscendTMS Team

  • Vladimir from Fox Logistics Solutions LLC

    July 2018

    The easiest TMS I have been working on !!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Fast, affordable, good looking front end, well organized, free training available, BEST CUSTOMER SERVICE, good integration, free tracking ... It will take me forever to express all the good features of Ascend TMS

    Cons

    So far everything works perfectly! I will get back with the cons if we ever experience one.
    If there is anything that I don't like, there is a "Suggest a feature".

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    July 2018

    Thanks for the AMAZING review, Vladimir. We truly appreciate you. The AscendTMS team.

  • Jason from Road Hunter Logistics

    July 2018

    Great product! Easy to use! Great customer support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Document can be connected directly to customer files and to loads, invoicing features, load reporting abilities, ease of use, and simple factoring.

    Cons

    Slow navigation at times throughout the day, no record of emails that are sent out of the program, or any way to go back and see a history of emails sent.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    July 2018

    Jason - thanks so much for your amazing review of AscendTMS. It's truly motivating for us here! The AscendTMS Team

  • Steven from SJD Freight LLC

    Number of employees: 1 employee

    June 2018

    From a start up to a big business you cannot go wrong.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is user friendly, and if you need to reach someone they are always available. That's big because in today's world customer service has gone down. Not with Ascend!

    Cons

    None to report. I really have nothing bad to say. I guess it would be nice if they added a CRM and a full accounting system. Not their focus, but with such a great TMS I bet those products would be awesome as well if they rolled them out.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    June 2018

    Steven - thanks for the amazing review. It's truly appreciated. We will continue to give you A+++ service for our A+++ TMS software. :-)

  • James from Third Coast Logistics

    April 2018

    AWESOME

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's very easy to use and wonderfully smooth. I've never had any issues using this software. would definitely recommend

    Cons

    There's nothing bad about the software. it's too easy to use and customer service has always responded quickly

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    April 2018

    Thanks for the amazing review, James!!!!

  • Luz from tradex usa logistics

    April 2018

    very good is very easy to make loads

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    easy to work you can see all the process for the loads if is available or covered. for accounting porpose too you can see all the info

    Cons

    cant see the loads make the carriers sometimes brokers call for carrier references and we cant see the carrier history

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    April 2018

    Luz, thank you for the amazing review! We truly appreciate the kind words from Tradex!

  • Leslieann from Texas MA Transport

    April 2018

    awesome tracking software to keep your transportation company all under one banner

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    one place to see entire company and keep trucks under one place.

    Pros

    Easy to put each load in and track all your drivers in one place. Then the ease of sending in the accounting piece to the factoring company is very useful. I like the ability to find thousands of companies and addresses already loaded and made the accounting and load building process much easier.

    Cons

    The templates are not very easy to set up and implement. Easier to just build each load. Entering and updating your trucks is a bit time consuming, but once done is good. Editing loads is a bit tricky too but can be overcome.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mike from U.S. Patriot Logistics LLC

    April 2018

    Love the interface

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the load board view and the functionality of the list views within each box. Also love the check call feature with location function.

    Cons

    lack of customer portal to send an electronic rate confirmation and have the driver digitally sign and return it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    April 2018

    Mike - thanks for the AMAZING review. Keep asking for more "stuff" and you will get it all! We listen to your ideas for new features and we build the code for free. It's why our users love us and why we are growing so fast. Your wish is always our command! Again, THANK YOU. The AscendTMS Team.

  • Adrienne from U.S. Patriot Logistics LLC

    Number of employees: 2-10 employees

    April 2018

    UNBELIVABLABLE! Does everything that my company could ever need and MORE!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My business is growing and my employees love it!

    Pros

    Throughly cover ever need that my company has in terms of a TMS System and even better yet, It's so user friendly!!!

    Cons

    I haven't founds very many that can't be fixed with a simple suggestion! I would say though that I don't like that the credits that you have to purchase are so expensive... Maybe there is an unlimited plan?

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Thomas from Tithing Transport LLC

    March 2018

    Good Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I would give it 5 stars, but the one thing it's missing is maintenance reports for trucks. If that could be added, then I could see it being a great software program

    Cons

    It does not allow you to keep certain reports on you fleet like Trucking Office does. We have signed up for Premium, but those reports are not there. We will have to keep using Trucking Office until then.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    April 2018

    Thanks for the amazing review, Thomas. It is greatly appreciated and it's very meaningful to the AscendTMS team here to get positive feedback. Let us know if we can do ANYTHING MORE for you. You are a valuable part of our success here.

  • Daniel from Southbound Trucking & Equipment, LLC

    March 2018

    Up and coming, but great support. They always answer the phone.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of Use & customizability are key in my line of work. I can control my own views and also can reach someone every-time I try to get tutorials when needed.

    Cons

    I think there should be a 24 hour support line. Also, the system tends to go under temporary construction quite a bit at times of the day I can't afford it to. I will say the frequency of this has certainly decreased in recent months.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    March 2018

    Daniel - thanks for the amazing review. Yes - we we're adding so many new customers every day (were are at over 13,300 customers as I write this) that we had to quadruple our server capacity and our horsepower (again!!!). That's why you've noticed significant improvements in AscendTMS response times and speeds. Again - thanks for the amazing support from you and your entire team, Daniel!

  • Frank from Suthwest Logistics

    Specialty: 3rd Party Logistics (3PL)

    Number of employees: 1 employee

    February 2018

    Great and simple TMS

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Like any other product, it will have things that don' t work great, however they have an excellent customer service that will do anything they can to accommodate each customer's needs.

    Pros

    It organizes all of the loads so that they are easily viewed and I know the stage each load is in. It even allows the customization of tabs and load stages.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Daniel from Naked Lady Trucking LLC

    Number of employees: 2-10 employees

    February 2018

    Feature-rich, but somewhat clunky and time-consuming.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Since the software integrates with other offerings, I ended up signing up with Triumph Business Capital for factoring (because they were integrated) and Triumph has been great.

    Pros

    Ascend tries to be many things, with a host of integrations from DAT load board to Triumph Business Capital for factoring. There is a lot going on and for the most part, the software does its job. The address auto-populate feature is very helpful when entering new addresses. That is sort of where the positives stop for me.

    Cons

    There are simply too many steps to go through to enter and dispatch a single load. Instead of having everything on one screen to be entered quickly, you have to fill out one screen, click to go to the next screen, click to go to the next screen, all for one load. It simply took me too much time. I ended up switching over to Trucking Office (I am a smaller operation) and the difference in time spent dispatching was very noticeable. All in all, it was not bad software, just did not work out for me. There are also minor glitches with the formatting of the website interface that bugged me, like text running outside of a box, just little aesthetic touches that were distracting.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: AscendTMS, AscendTMS

    February 2018

    HI Daniel, it looks like you just had a BASIC subscription to AscendTMS and so you didn't get "all the goodies" you needed. If you want all the bells and whistles in AscendTMS you need to upgrade to the PREMIUM subscription for just $49. Once you get a PREMIUM subscription - you will see that ALL of your needs will be met, from driver payroll and full accounting to IFTA reports and load tracking etc. Thanks for the review.

  • Shawn from That Guy Logistics

    February 2018

    This software does it all! efficient and easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can use this easily if it is your first time or if you are a seasoned professional> Highly recommended whether you are a one-man operation or have several employees.

    Cons

    still looking for one it does just what I need as we grow, there is a good chance we will find the cons as all do when expanding we are confident they will work with us to find a solution to whatever problems may arise.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Bedir from DM World Logistics

    Specialty: 3rd Party Logistics (3PL)

    Number of employees: 201-500 employees

    February 2018

    Excellent TMS Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    AscendTMS is easy to use and easy to learn. It has a functional interface that is still simple and clean. It is also one of the cheapest options out there.

    Cons

    For the possible down sides, I would say there are certain aspects of the user experience that could be made smoother. But I know the developers are working on new features all the time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Orhan from Media

    Specialty: Industrial Machinery & Equipment

    Number of employees: 11-50 employees

    February 2018

    Good software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy interface and great record data software used to grade the performance of millions of employees worldwide, is ditching its own annual performance

    Pros

    easy interface and great record data software used to grade the performance of millions of employees worldwide, is ditching its own annual performance

    Cons

    easy interface and great record data software used to grade the performance of millions of employees worldwide, is ditching its own annual performance

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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