All AutoDS Reviews
1-25 of 96 Reviews
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Christian
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
My experience with AutoDS this far.
My overall experience has been fantastic with AutoDS and can't imagine doing this without it. I ran into some issues as I'm still learning the platform, but [SENSITIVE CONTENT]. from customer support helped me with a few things and solved some issues/questions I had and was very helpful! Everyone is so responsive and shows that you care about us and our success which I really appreciate.
PROSI have never used any other software before but I have heard about what AutoDS can do and how it automates everything for you. It is exactly as described and works better than I ever thought. I love how it pretty much does everything for me saving me time and energy.
CONSThe only thing I don't like about it was at first the projected profits weren't accurate after the order was actually placed. I later found out it was because sales tax on the fulfilled by auto ds side was never factored in. I wish I knew that as I am having to recalculate everything.
Vendor Response
Hi Christian! We are thrilled to hear that you enjoy using AutoDS. Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied July 2022
Jayson
Sporting Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Very Helpful and Awesome Customer Support
At first I encountered a lot of problems but it seemed like most of the issues had been fixed already. I'm very happy with the Customer Support Team. Especially [SENSITIVE CONTENT].
PROSI liked the automation and analytics. It helps save time and money. Makes us value time and use other time for progress. The product research tool is very helpful too for us to list the right products and make more profits.
CONSSometimes the order processor fails and there are some issues with the software regarding updating tracking and confirming orders. Sometimes it shows "ordered" for the status and took forever to ship even though it got delivered already. Sometimes I will find out that the order got cancelled already once I asked for support to investigate, resulting to late shipping.
Reason for choosing AutoDS
It gave me good promotion for a beginner and the price is very competitive.
Vendor Response
Hi Jayson! We are thrilled to hear that you enjoy using AutoDS, thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022
Javier
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2024
Be careful, they charge for ads for everything.
Easy to use and install on WP, it has a great interface.
CONSThe product stock isn't updating. It displays products without reviews. They charge for everything, so one needs to be cautious as they might charge without providing a refund. The only offer they give is store credit to spend on their products.
Vendor Response
Hi Javier, Thank you for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Please feel free to contact us at dorina@autods.com AutoDS Team
Replied March 2024
Subbu
Retail, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Company with a great vision, customer service and intention. Some Gaps to be filled
Great. I have a good feeling about AutoDS. I am super new here . however, I will be happy to partner with AutoDS given a great culture the company is built around. I trust AutoDS
PROSCustomer Service; AutoDS is not here to make quick Bucks. They really believe in quality service. Great customer service. Consistent improvement
CONSThere are still gaps when it comes to supporting leading marketplace like Facebook Very high commission for Fund transfer for Fulfillment by AutoDS AutoDS should also provide a solution that is compliant on eBay. I don't see dropshipping from other retailers as a viable long-term solution.
Reason for choosing AutoDS
Varied choice of Suppliers Grat customer service ease of use of the product
Reasons for switching to AutoDS
Limited integrations with suppliers
Vendor Response
Hi Subbu! We are thrilled to hear that you enjoy using AutoDS, thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022
Marko
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great Bulk Uploader For Drophipping
Auto DS is very useful for importing products to an eBay store. However, the auto-fulfillment feature can be somewhat challenging to set up and unfortunately, it never worked effectively for me.
PROSAuto DS is very user-friendly and offers numerous useful features for dropshippers. I found its bulk import functionality to be particularly valuable. This feature performed exceptionally well and saved me a lot of time when importing products to my store. It enables you to effortlessly import products from platforms like Aliexpress and make necessary edits within Auto DS before publishing, such as modifying the product title, description, and replacing images.
CONSUnfortunately, I was unable to set up the auto-fulfillment feature as expected. They provide two methods for fulfilling orders: one involves utilizing your existing supplier account (in my case, Aliexpress), while the other relies on their own account for placing orders. I attempted to connect my personal Aliexpress account; however, the orders were not being fulfilled as anticipated. Their support team was very responsive and tried to help but the issue was not resolved.
Wade
Sporting Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Their support staff makes using their product and services a no brainer
Everytime I have needed to use their chat support, their team has helped in a very timely manner. Today [SENSITIVE CONTENT] was fantastic. She helped me in about 30 seconds.
PROSI love how the software keeps my pricing and such in-sync with my suppliers.
CONSWhen you have a lot of products, the emails per product sync is WAY too much email. I would like a digest, something like 1 email with all the products that changed over the day.
Vendor Response
Hi Wade! We are thrilled to hear that you enjoy using AutoDS, thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022
Josiah
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
[SENSITIVE CONTENT] Needs a Raise!
[SENSITIVE CONTENT] has been the best assistant during this learning process. She answered every question directly did so in a professional and knowledgeable manner. She needs a raise!
PROSI enjoy being able to import products from the most popular websites like amazon at just the click of a button. The overall automation process makes life so much easier for me as a retailer.
CONSIt is quite a steep learning curve. I really wish there was a way to interact with customer service over the phone while being in a live chat so that screenshots can be shared while having a real conversation.
Reasons for switching to AutoDS
It didn't offer the full automation service that Auto DS provides.
Vendor Response
Hi Josiah! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022
Lenia
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
AutoDS helped me on improving my job
I am using AutoDS since 2018. I have expand 10X my business and I have been always satisfied with the customer service. They care for the users and solve the issues very fast.
PROSI like AutoDS because I can combine everything in one software. In the past I used to have 2-3 softwares for different purposes now I can have all in 1 and improve also my job quality
CONSSometimes there are bug but they are always fast and effective on handling them
Daniela
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
The best on the market!!!
Amazing service and amazing software, everything you need for online sell, all in one place! I just love working with the software and the support team is also very kind, polite and professional.
PROSI like many features with this software, listing/drafts/VeRo/item specifics, messages/ balance management/ all in one place and accurately synchronized with eBay, accurate sync of the listings with the suppliers, very good orders management, chat available almost 24/7, fast tickets response, stores settings, price settings, tips for online sellers... and many more that I discover everyday :)
CONSEverything looks perfect until now :) No particular issues, and if issues will rise, the team will solve them quickly without any doubt! They are all real devoted professionals!
Reasons for switching to AutoDS
orders management issues, P/Q listings sync and limited suppliers list
Vendor Response
Hi Daniela! We are thrilled to hear that you enjoy using AutoDS! Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. We are here for any other questions you may have - AutoDS Team -
Replied June 2022
Shaikha
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2022
7/10 site
I think the site should be a little bit clearer to the user and more straight forward. Although I think after some trail and error, anyone will get use to it.
PROSEase of importing products, also many automated feachures to help the user.
CONSSo many unclear things that consume time to figure out, by reading searchig, contacting costumer service, or even by making mistakes! I have had mutible issues with the costumer service agents, I think a good training is worth a shot from the manager, I would have been happier if the took the time to dig deep into your issues, or think of solutions or possibilities outside the box.
Reasons for switching to AutoDS
I do not think they are a winning products, eventhough, some might think they are cute.
Vendor Response
Hi Shaikha! We are thrilled to hear that you enjoy using AutoDS. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. We are here for any other questions you may have - AutoDS Team -
Replied July 2022
Ahmed
Retail, 1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Absolutely horrible customer service
Atrocious customer service with zero help
PROSIt's the only platform that shows eBay data properly
CONSThis platform says they integrate with AliExpress but I've had numerous order failure and their chat support is atrocious they have no clue about their product. I've raised multiple tickets and nobody is able to resolve my issue. They keep saying force order will fix my issue but I've done 1000 force orders and met with the same error message every time I use an AliExpress choice listing for buying a product.
Vendor Response
Hi Ahmed, Thank you so much for taking the time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened would help us to find the right solution moving forward. Please contact us at natalia@autods.com. We will be happy to address all your concerns. AutoDS Team
Replied December 2023
isabelle
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed December 2021
The new V2 is a catastrophy
Terrible, I had to close my shop twice for 3 weeks total, because the software was not functioning properly. I lost lots of money. Even though I contacted them everyday, often several times a day, each time it took forever for them to acknowledge the issue and fix it!!!! A real nightmare!!!!!
PROSV1 was quick and mostly efficient, it was mostly monitoring properly
CONSV2 is slow, unpractical, dysfunctional, and the team is in denial about that
Reason for choosing AutoDS
Back then, AutoDS V1 was better
Rafael
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
None
Fine when it works. When it does is good
CONSToo many errors, and there is always an issue
Vendor Response
Hey Rafael, We'll be happy if you can contact us so we can look into your case and see what happened and how we can sort everything out. Waiting for your reply!
Replied July 2022
Vincent
Retail, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
AutoDS Service offers great Team Work
Saves time & money by handling all aspects of drop shipping biz
PROSEasily implemented and "At-A-Glance" monitoring
CONSAuto Finder can be improved. Often repeats items. Perhaps adding category selection can be helpful
Reason for choosing AutoDS
n/a
Vendor Response
Hi Vincent! We are thrilled to hear that you enjoy using AutoDS. Thank you so much for your review! We are here for any other questions you may have - AutoDS Team -
Replied July 2022
Toky
Retail, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
auto ds best software
auto ordering and auto fulfilment, it take time like 15 mn to list 1 product , but with Autods it need less that 1 mn . The customer service support are good , i got the answer quickly and they master all the topic , like [SENSITIVE CONTENT] one othe the Virtual Assistant of the customer support .
PROSall i need , i find in one platform , you dont need to buy other tools to complete your task
CONSthe product was very easy to use , have lot of tutorial support also
Vendor Response
Hi Toky! We are thrilled to hear that you enjoy using AutoDS, thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022
Rob
Hospitality, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Awesome software
amazing! a must for the new, expert or mega mega drop shipper!
PROSFor someone new to DS, its easy, intuitive and scalable. I'm currently using eBay for UK amazon FBA, but once I'm onto £500 profit I'm opening my amazon sellers AC and launching that to scale upwards!
CONSa couple of teething issues setting up, but the CS especially [SENSITIVE CONTENT] in the team have sorted my issues!
Vendor Response
Hi Rob! We are thrilled to hear that you enjoy using AutoDS, thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022
Bryan
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2023
bad
unfortunately, I'm still encountering issues with importing Alibaba products onto this account. Furthermore, I've noticed that you have deducted a subscription fee without my prior consent, which I find unacceptable. I had hoped for a better experience and I'm deeply disappointed by this lack of transparency. I hope you'll find a quick solution to these problems, otherwise, I won't hesitate to share my unsatisfactory experience.
Khalia
Airlines/Aviation, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Auto Order Sender
[SENSITIVE CONTENT] was very helpful and understanding about my problems that came across. she walk me thought each step and show my videos on how to do certain things.
PROSThat I can set up auto order and it help me manage all orders to be process for me and also I can intrigant product from amazon to my ebay store.
CONSIt was complicated at first trying to set up the authorization code from amazon to buyer's account
Vendor Response
Hi Khalia! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems! Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022
Gabriel
Internet, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Excellent!!
Everything has been great so far, no complaints.
PROSVery easy to set up and get going. Tons of helpful videos and customer support has been second to none. The live chat feature is a blessing. I communicated this morning with [SENSITIVE CONTENT] on a live chat and she helped me solve an issue in less than 5 mintes.
CONSSo far I have nothing to complain about. Everything has been pretty easy to use.
Vendor Response
Hi Gabriel! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022
Sashana
Apparel & Fashion, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Autods best software for dropshipping
It help to easily dropship my products from Amazon to Ebay
PROSAuto ds is very user friendly..love much
CONSThe price optimization ..i had a problem with that
Vendor Response
Hi there! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface! Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers Thanks again for supporting our business. AutoDS Team
Replied November 2023
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
eBay More Easier with AutoDS
eBay dropshipping is very enjoyable, easy and profitable with AutoDS. Overall very satisfied.
PROSIt's nice to have so many tools together. Customer service is friendly.
CONSInstant price, stock and order number update a little late. And cashback(topcashback) integration can be added. Converting many shipping numbers can also be added manually.
Vendor Response
Hi! We are thrilled to hear that you enjoy using AutoDS. Thank you so much for your review. We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. Please feel free to contact us again if you need more help! -AutoDS Team-
Replied July 2022
Hansa
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Easy to Use service for dropshipping
Overall experience is good
PROSThis service is easy to use therefore it is recommended for novice drop shippers. Item lister is excellent that's what I use every day.
CONSOrder fulfillment has to improve. And item price monitoring and stock monitoring need more improvement and has to be reliable and more robust.
Vendor Response
Hi Hansa! We are thrilled to hear that you enjoy using AutoDS, thank you so much for your review! We will continue to provide an excellent dropshipping experience to our users. We are here for any other questions you may have - AutoDS Team -
Replied June 2022
Lucas
Marketing and Advertising, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
A one stop tool for droppsjipping
Overall I can easily recommend it to anyone wanting to start their dropshipping journey. Go for it.
PROSCostumer service and all the ecommerce automations
CONSMight be a bit too pricey for some that are just starting their entrepreneurial journey with dropshipping.
Vendor Response
Hi Lucas! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022
Amanda
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Helpful for Stock Updates
I like to updates to stock that keeps me on top of things. I can't imagine not having stock updating software. It would be impossible to dropship.
CONSOften the stock updates are wrong. I'm not sure if it's the supplier or the software.
Vendor Response
Hi Amanda! We are thrilled to hear that you enjoy using AutoDS. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. We are here for any other questions you may have - AutoDS Team -
Replied June 2022
Hadi
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Buy Easy Fast
4.8/5..
PROSThe customer support and the product uploading is great.
CONSLittle bit slow . As it makes me exhausted while doing work . and they charged without informing or letting us know .
Vendor Response
Hi Hadi! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems Please feel free to contact us again if you need more help! -AutoDS Team-
Replied June 2022