AutoDS vs Fishbowl
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.1 / 5
Value for Money
3.8 / 5
4.1 / 5
Customer Support
4.1 / 5
4.2 / 5
Functionality
4 / 5
4.1 / 5
Last Review Written
September 11, 2024
September 30, 2024
Pros/Cons
Pros
- I love the ease of us and the incredible customer service. SENSITIVE CONTENT] have all been so very helpful with the questions I've had as I've been learning the system.
- The platform is easy to understand, and I appreciated how they genuinely take care of their users. The attention to detail and the helpfulness of the support team made my experience very positive.
- Great customer service, very quick and efficient software, very quick and easy set up and great tracking display for profits.
Cons
- Thoight i had cancelled my subscription only to be charged $600 a few months later. Very sneaky cancellation procedure thats misleading.
- Terrible, I had to close my shop twice for 3 weeks total, because the software was not functioning properly.
- I added it to my account, go charged and then nothing.
Pros
- Love the visual aids in identifying status of orders. Integration with Quickbooks is excellent and seamless.
- The customer service group at FB understand manufacturing and are always there to guide you along the way. Great product, great price, great customer service.
- Fishbowl's ease of use, excellent documentation, and use of wizards were key features we fell in love with. We have been using the software for two and a half months now and have never looked back.
Cons
- The product is deceiving and lacks functionality for the processes we utilized for our company. They were unable to tailor the product to our needs even though they sold us on that in the beginning.
- The system was very hard to follow and the initial integration was a nightmare. We had no customer service to help push us forward with a go live date and further onsite training was denied.
- I tell all customers to minimize customization of products and keep them as close as possible to out of the box. This is difficult with business that are accustom to their old processes.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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55 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
