Avetta vs BlueCherry

RATING:

1.6

(54)

Avetta has 54 reviews and a rating of 1.59 / 5 stars vs BlueCherry which has 28 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
1.6 (54)
4.3 (28)
Ease-of-Use
1.5 / 5
4 / 5
Value for Money
1.5 / 5
4.5 / 5
Customer Support
1.5 / 5
4 / 5
Functionality
1.5 / 5
4.5 / 5
Last Review Written
May 31, 2024
June 10, 2024
Pros/Cons
  • Pros

  • The features seem easy to use. Not that there isn't any confusuion just not as much as some.
  • Every dime of these expenses were past on to the management company, and ultimately the original client. And Avetta still makes a bucket of money selling your company information to others.
  • Cons

  • Cost has been a struggle and will be an ongoing one. The cost to our suppliers is very high as this is a requirement to work with our company, the cost is significantly higher than other platforms.
  • Response time is severely lacking. Willingness to work with the client is non-existent.
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  • Pros

  • I have learned a great deal from them and look forward to working with them in the future. The management and executive teams are approachable and responsive.
  • This is big plus, as they are supporting additional modules within BlueCherry and not custom-built integrations to external systems for things like PLM, EDI, AWS, etc.
  • Cons

  • Some features are difficult to implement without guidance from CGS. When setting up any new functionality, identifying all the underlying tables and links can be cumbersome.
  • It is nearly impossible to decipher 860 change notices when sent via Mi9 and authorized and sent to the vendor via EDI. We nearly always request that they generate a new PO.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos