We can tune our service level according to investment in stock. In addition we have reduced overstock with helfier stock situation.

BlueRidge delivers all needed functionality without setting up "your process". It has extensive integration with many parameters, making the standard solution work on all our complex processes. We asked the vendor 15 in-depth questions to understand if they could solve our challenges. They answered in writing and asked if they could show us how it is done in their test system - without setting up our processes!It's easy to use and gives immediate results.

Nothing really. But copying to set up many similar stores could be easier.

Multi-Echelon, Mass Update with a "Undo" button, auto-select optimal forecast method based on SKU Demand Pattern, management by exceptions, etc- Great system which has well proven functionalies that gives the user easy access to the optimal solution for just about every scenario within a Supply Chain

Currently not supporting Plan-O-Gram, but that may change soon.

We improved our distribution between distribution centers, to ensure product availability for all our branches. We reduced our inventory and increased our service level, with gives us the opportunity to grow using for years before investing in new warehouses.

Integration with our system was easy, we like that the interface is easy to understand.

I would like the system to update more frequently, updating only once a day does not give us the flexibility that we require.

Happy, and good pro-active follow-up

We realised our projected goals with the system

You have to invest time in the system initially to create more time on the long run. Not a "Con", more an important fact to be aware of. Just like any new IT-system really.

Overall, very happy with our choice in Blue Ridge. We would not have succeeded during the Covid / Supply Chain issue world without this tool. We are growing and learning each month.

Integration was planned out well and implemented with only a few small issues. Implementation team was great. The Life Line consultant concept was unique during our search and a game changer. Ticket system and Life Line calls are great. Training was planned out and super. Video training library online for my users to fall back on to refresh system is amazing - complete with 3 different Level tests to ensure agents are up to speed. There is a yearly conference to go over new features and network.

Very few Cons. Issues are addressed quickly through ticket system. Top management are hands on and experts on the tool. Mass maintenance could be expanded versus writing a ticket to be addressed.