BlueCart for Buyers software


26 reviews(4.0/5)
26 reviews(4.0/5)

BlueCart offers a cloud-based wholesale procurement solution for buyers in the hospitality industry. The solution is suitable for restaurants, food chains, cafes and hotels of all sizes. It enables restaurant owners to send orders to suppliers, track shipments, manage inventories, check in orders and more.

BlueCart offers a mobile app for iOS and Android that enables restaurant managers to manage inventories and procurements. The 'one-click ordering' feature allows managers to place repeated orders with regular suppliers. Features like push notifications and cut-off settings allow businesses to set threshold limits for their stock levels and receive alerts when the stock reaches its minimum level. The solution can automatically add items and update inventory when the delivery truck arrives.

BlueCart also enables businesses to manage damaged items during transit or return extra items and incorrect deliveries. In addition, the solution offers real-time statistics to analyze and report business spending and sales.

Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of BlueCart for Buyers

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  • Jessica from Montclair Bread, LLC

    April 2018

    Makes ordering so much easier!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Love the Favorites option so I can see what I usually order. Love that I can log in whenever and from wherever to order. Like that it shows past purchases and the graph of money spent.

    Cons

    Wish I could add or remove items on my own (but that's more of a function of the vendor). Wish there were photos of the items and that you could organize it by category (instead of alphabetical)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: BlueCart, BlueCart

    April 2018

    Jessica, thank you for being a valued BlueCart user and for providing feedback so we can improve.

  • Adonis from Fujitsu Telecom Systems Philippines Inc.

    Specialty: Office equipment & supplies

    Number of employees: 51-200 employees

    February 2018

    Managing your clients in efficient way!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The platform that can streamline the enormous amount of ordering from your customer. You will never miss-out single orders and inquiry and this will result to customer satisfaction.

    Cons

    The feature that you can check if your client is active or not is very important to have smooth communication, however this requires a time to stay on the internet. Better assigned someone to do the task.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • sandra from Mi Piace

    January 2018

    Blue cart has made things easier in the kitchen but it has ways to go before it solves all problems

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Order sheets are great to get a kitchen organized, ordering is easy and we all have the information available at all times.

    Cons

    Updates on prices don't reflect on inventory sheets and this creates more work at the end of the month. THe system is often slow on responding and placing orders can take more time than needed. Our account support didn't seem as personable and lacked ability to help us navigate the system more efficiently. a lot of learning happened by us trying to figure it out.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kimberly from LuLu's Mexican Food

    Number of employees: 51-200 employees

    December 2017

    BlueCart has transformed the order process for my managers! I highly recommend it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is incredibly straightforward and easy to use. It is very beneficial to have all of our various suppliers on one single platform making the order process efficient and expeditious. The cost effectiveness and labor-savings have been substantial; totally worth the investment!

    Cons

    I wish every supplier that we ordered through was on the platform so we could continue to streamline our order process and benefit from the savings.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: BlueCart, BlueCart

    April 2018

    Thanks for the review and we're glad to have you as a customer! We're trying our best to spread the word and get suppliers on BlueCart as quickly as possible.

  • Ben from Jimmy John's

    November 2017

    BlueCart is incredibly easy and intuitive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that BlueCart is fixing a big problem that I face as an owner of multiple franchises. The ordering process is frustrating, but BlueCart is doing a lot to streamline the process.

    Cons

    I wish it integrated with my back office software. I use Macromatix. It would be great if I could sync it with the orders I place and our inventory.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lloyd from Baonanas, LLC

    Number of employees: 2-10 employees

    November 2017

    Bluecart is essential for the continued growth of our banana pudding wholesale business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My productivity has increased dramatically thanks to Blue. On the processing side, I'm able to place or take orders on a weekly basis and edit them if needed. Any communication that needs to happen between my partner and myself can be done in each order so we have reference points. Analytics are vital for any business to effectively measure their performance and grow. Thanks to Bluecart I can see which partner performs well month-to-month, and I can find any areas for improvement to increase our sales with each partner. The real time updates from "Processing" to "In-Transit" to "Fulfilled" allows my team to be on the same page as our partners. The fact we can use it on our mobile devices or our laptop makes Bluecart the best app on the market.

    Pros

    The analytics and the easy-to-use aspects of the software are what I like most. I'm able to track my orders in real time, view how each partner performs and compare them month-to-month, and communicate with my wholesale partners effectively and efficiently.

    Cons

    Only thing I could complain about is that I get logged out randomly from time to time. I'm sure it's a minor bug they'll fix soon, but if this is the only complaint I have it shows how useful the app is.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Steve from Master Purveyors

    November 2017

    Best system for order taking

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ordering Ease and elimination of mistakes. Chefs love it. Love the phone app. Customer service is the best

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: BlueCart, BlueCart

    April 2018

    We are happy that both you and your clients love our app. Our Customer Success team appreciates the compliment and enjoys working with you and your team!

  • Katrin from IC WIllard

    November 2017

    Love been efficient and having Chef's easy access to ordering without the hassle of voicemails

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    APP availability, 24/7 access , reminder on cut off's, everyone in the know and on email confirmations, well trained and responsive customer support

    Cons

    constant market list updates, never ending follow about correct pricing with our vendors, which it would integrate with ADACO and FINTECH

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nick from Scoma's Restaurant, San Francisco, CA

    Number of employees: 51-200 employees

    October 2017

    I have the basic version for the wine ordering at the restaurant and really happy with the platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    great record keeping easy ordering interface on smart phone Good price for basic set up

    Pros

    Precise record keeping of all orders. Ordering is simple; select from products you carry from each supplier. Order from app on smart phone or i-pad and e-mail goes directly to purveyor.
    Excellent customer service!

    Cons

    Can take some time to input products onto sheets but representative happy to assist.
    Purveyors need to have an e-mail address to receive order

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Avi from The Poke Shack

    Number of employees: 11-50 employees

    October 2017

    Fantastic service, extremely helpful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Understanding food costs and the ability to realize our budget.

    Pros

    Very user friendly and easy to create edits when necessary, helped us as a new business get a grasp of our food costs and ordering system across multiple stores.

    Cons

    I don't like that there are two separate apps for sales rep and order placing. This part becomes confusing to implement with entry level employees

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: BlueCart, BlueCart

    April 2018

    Thanks for the review! We're are happy to hear that BlueCart helped you when you launched your business.

  • Dennis from ABCO Corporation

    Number of employees: 11-50 employees

    October 2017

    BlueCart has been easy to deploy to my ABCO's customers helping us to increase sales.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    BlueCart has allowed ABCO to deploy an online ordering system which allows us to compete with much larger companies then we are with little effort.

    Pros

    BlueCart has clearly been developed with the full understanding of the need to simplify the customer-vendor interface blending the needs of each seamlessly.

    Cons

    The ability load large amount s of data correctly is a time consuming process that often duplicates data records.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dylan from Tinker Coffee

    September 2017

    BlueCart has done well for keeping all our ordering info in one place so all team members can see.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Inner-company communication on coffee orders.

    Pros

    Communication works well within our company to make sure everyone is on the same page. Information automatically updates, so I don't miss new orders. The app helps while I'm in the field.

    Cons

    There are some simple usability issues that I was told was because I'm on a PC vs a Mac. The app is good for basic information, but detailed info and functionality isn't there yet. Not being able to mark items as "staged" or partially complete also seems like a basic function that's not available. When reviewing individual orders it comes up as a PDF instead of items you can check off individually. I'm really hoping that the options to customize reports and how you use the online app come together soon.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Clarissa from TBJ Gourmet

    Number of employees: 2-10 employees

    September 2017

    So far I have had a great experience! It is a great tool for our customers

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Less Busy work! It helps me get things done faster instead of having to put from system to system.

    Pros

    How it goes integrate to quickbooks. It is nice that it can just import right in and then from QB it goes right to ShipRush.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: BlueCart, BlueCart

    April 2018

    Thanks for the great review! We love seeing how we fit in to your workflow of getting an order in to getting it shipped.

  • Sully from Ayrshire Farm

    Number of employees: 51-200 employees

    September 2017

    We have loved working with Bluecart! Everyone is so helpful and we love the service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our process is much better and has fewer room for mistakes.

    Pros

    We love how it has streamlined the sales orders. We use to get orders from a number of different sources and this has really changed things. We also love how much the staff has worked with us to implement things we needed on our end.

    Cons

    Lack of client tracking in the CRM features. Needs more things like salesforce for tracking leads and sending emails, etc

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Karin from Reeves Farms LLC

    September 2017

    Easy to use and affordable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use and set up clients. Has help customers be more aware of all our items and pricing. Overall great experience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ruben from Headington/Commissary

    Number of employees: 501-1,000 employees

    September 2017

    Commissary Kitchen Executive Chef

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    all outlets can order from one place with multiple catalogs. Easy to use and understand. comment section is a good tool to communicate.

    Cons

    Has a few glitches that slow us down. Some computers are unable to use the number pad at times. imited interface with POS systems.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Devon from M.H. Bread and Butter

    Number of employees: 11-50 employees

    September 2017

    When we were recruited to try the product we were promised functionality that didn't yet exist.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Thus far none. It was suppose to save time in our invoicing process but was unable to help us with that since it lacked the capabilities to do what we needed to when we signed on although we were promised that it did exist. I would say we would have asked for our money back a while ago if she hadn't worked so hard to push the engineers to come through on the design capabilities.

    Pros

    Well, at this point there are no pros since we have not been able to utilize the program because the functionality we need did not exist. The only pro really is how hard she has worked to get us the product that we were promised.

    Cons

    There are a lot of really basic things that did not exist until they were designed for us. Just this week have I started to see the functions being implemented so that we can use the product. There are simple things that were completely illogical that have been changed on our suggestions. I would say the biggest con has been paying for the product for over 2 months and not being able to use it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Amber from Paper Horse H Street

    September 2017

    I enjoy using blue cart... It has been easy to use from day 1

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being able to learn the different products the the company carries im such an organized.. Even break down the amount ordered as well as being able to leave specific notes when ordering each item

    Pros

    Easy to search product and make communication easy to make orders.. Easy to find the product when searching

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: BlueCart, BlueCart

    April 2018

    Thanks for the review! We're happy you found BlueCart easy to use and that you're using our order notes functionality.

  • Stephanie from Catskill Provisions

    Number of employees: 2-10 employees

    September 2017

    Software has helped us streamline some orders to be online.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most is the online catalog where customers can view our products as well as our pricing.

    Cons

    A lot of lags/glitches with the software; I will log on and the website won't have any of my contacts listed for a couple seconds; or I place an order and the website freezes or lags. Also, it ins't possible for an admin to edit account info (such as add client addresses) this is extremely inefficient.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brandon from Lumi Organics

    September 2017

    Great analytics & ordering tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really like:

    1. Ease of use
    2. Notifications
    3. Ease in setting up new customers
    4. Reporting features

    I use BlueCart everyday. It makes me a better customer service sales rep to my customers.

    Cons

    I think improvements can be made under client setup. I work with companies that have more than one location. It would be nice to set up different ship to addresses under one client account. It would also be nice if BlueCart could be integrated into Quickbooks and UPS.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: BlueCart, BlueCart

    April 2018

    Thanks for the review! We're glad we've made it easier to manage your day to day and provide better service to your customers.

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