Bonfire

RATING:

4.4

(10)
Overview

About Bonfire

Bonfire is a cloud-based strategic sourcing solution. Bonfire is designed to tackle the end-to-end sourcing workflows for various industries including indirect sourcing for manufacturing, CPGs, Retail and Hospitality, non-profits, as well as public-sector health care, higher education, school districts and municipalities. Key features include online bidding, eSourcing, contract management, and performance management. Bonfire offers an online portal with which users can manage vendor communication, post bid opportunities, receive submissions, complete evaluations, and oversee vendor performance. The solution offers evaluation tools and workflows such as online scorecards, browser-based evaluations, automatic score tabulation, reverse auctions, and pricing scenario a...
Contract and performance dashboard

Bonfire Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for Bonfire

10 Reviews

User Profile

Keri

Verified reviewer

Food & Beverages, 2-10 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Client User of Bonfire Review

The Bonfire team of customer service reps, technology experts, and managers has been great! They are quick to respond right in the Bonfire program if they see you looking at something new to your project. The team consistently checks-in with you to ensure your experience with Bonfire is going well and if you need any additional assistance. They also offer updated training via distance learning that has been very helpful.

PROS

Ease of use not only for me but also the proposers and my evaluation committees. Bonfire allows the flexibility for me to set up my projects in a way that meets "my needs." It can handle very simple projects to very complex projects. The built-in functions for reports and tabulations removed the risk of "human-error," which creates better success and transparency. I can easily manage my projects from the first steps of creation to the last day of the contract through their Contract Management module.

CONS

Bonfire is phenomenal, however there is only one thing I would like to see in the Bid Tables and that is to have the ability to award a single product to multiple proposers. Whether that is set up to allow for a "winner" and a "backup winner," or award to the top 3 proposers, it is a situation that occurs with some of my most complex projects due to various pricing areas offered to proposers.

Vendor Response

Thank you for your feedback, Keri. We¿re glad to hear your experience with Bonfire has been so positive. I¿ll be sure to share your feedback with our internal team. Thanks again!

Replied September 2018

Julie

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed January 2015

Bonfire Review

Bonfire is an extremely helpful tool for both receiving bids and evaluating them. It helps facilitate evaluations with easy to use scorecards and allows you to set deadlines. Inviting evaluators to participate and use bonfire is also seamless. Our evaluators have also given us positive feedback. They like the ease of use and that they can easily evaluate bids from anywhere through the use of internet and not have to carry a significant amount of binders as previously required. The required comments section also allows us to provide better detailed debriefings to unsuccessful vendors. Uploading criteria for evaluation is simple and fast. Our organization is extremely pleased with Bonfire. It has helped us save time and allows us better control and compliance with the BPS guidelines.

Vendor Response

Thanks for the kind words Julie. We've enjoyed working with you and the team at TOH. It's great to see the tool has been able to meet the complex nature of healthcare projects, and we look forward to continually improving the tool based on your feedback.

Replied January 2015

Regina

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

Great Customer Service

PROS

Customer service is great. They really want to make sure you are happy and pleased with their services.

CONS

The products available are nice, but could be better.

Sunny

Marketing and Advertising, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Spending Made Simplify.

Loved this software the main reason to use it is to manage my RFPs. Managing documentation, and keeping track of different bids saves a lot of time. Great software pricing would recommend going for them.

PROS

Easy to use saves a lot of time and cost. Simplifies purchasing and spending power. Onboarding a new member is a piece of cake now. Simpler to explore different bids.

CONS

Nothing to dislike we have no issues with them, Everything worked as expected.

Lili

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2015

Great tool, amazing support!

The University Health Network Procurement Management Office has been using Bonfire for just over a year now and the impact to the procurement process has been tremendous. We've gained efficiency in the evaluation process and continue to receive positive feedback from internal users and our vendor community. The major themes of the feedback include ease of use and greater visibility to the progress of the procurement. I must emphasize the UHN experience with the Bonfire service team has been outstanding. The response time is within the hour, but more importantly, the Bonfire team values our feedback  and incorporates the suggestions into their upgrades. It is a partnership.

Lynn

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2015

Outstanding in Every Way!

This RFP software has revolutionized the way we conduct our RFPs. First of all, their customer service was so fantastic that we made the switch from the old paper submittals to on-line submission seamlessly. Our vendors LOVE being able to simply upload their proposals. The Bonfire system is fast, super intuitive, and easy to use. It makes evaluations of proposals SO effortless. There's no learning curve with it... just simple straight-out-of-the-box utility. In short, BONFIRE is a life-changing product at a ridulously small price. We'll never go back to the old way of doing RFPs... ever!

Lis

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed July 2015

Love the tool

I really enjoy using this Bonfire tool and not having to deal with paper files. The tool is very user friendly and makes finding information simple. We have received a lot of positive feedback from our users.

Lynn

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2015

Bonfire

Great product - has saved many hours in the evaluation of RFPs - easy to use; staff is extremely helpful, flexible and responsive. Excellent tracking and control mechanisms in place.

Chuck

Construction, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2019

Unable to submit bids

PROS

Nothing. Very cumbersome to use when users at U46 district were at the helm. Misinformation, ever changing dates, cannot find information that is required within Bonfire

CONS

You name it. Try and use it to submit a bid. Youll be amazed how cumbersome it is.

Carl

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2015

Bonfire

The system works great and saves a great amount of time. I think there can be a few enhancements but overall a very good product.

10 Reviews