All Bright Suite Reviews

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Brandon

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Deposco is a Game-Changer for E-Comm Businesses

Our operational performance since implementing Deposco has improved drastically. GUNNER is experiencing rapid growth, and it would be impossible to maintain this growth had we not made the decision to upgrade our systems to Deposco. This system has scaled flawlessly with our rapid growth, and we're confident Deposco will be the last WMS system we will ever need. We're fulling orders within 24-48 hours consistently and have more inventory controls in place than ever before. We're very happy with our relationship with Deposco. I would encourage any e-commerce company struggling to automate their fulfillment processes and improve inventory visibility to reach out to Deposco and see what they can do for your organization.

PROS

Warehouse Management Systems have a lot of similarities in terms of features and function. What truly sets Deposco apart is their customer experience teams, development teams, and their desire to genuinely solve operational roadblocks. One other thing I liked most about this software is the ability to work with their development team to create a semi-custom solution that exceeds expectations in terms of fulfillment automation and inventory control.

CONS

This is a tough section to complete and here is why: Deposco really listens to their clients and receives feedback and critiques openly. Any issue we ran into—whether during the integration/roll-out, to a feature not functioning as expected, to automation issues—Deposco listened and worked diligently to address our concerns and resolve issues. I will say this: There is no issue that we've raised that was not address and resolved to our satisfaction by Deposco. I'm sure this software isn't going to perfect for everyone, but it has been a pleasure working with an organization who is passionate about their work and is equally inspired to help businesses solve operational challenges.

Reason for choosing Bright Suite

When working with the ShipHero team, we quickly learned that their solution was an out-of-the-box solution that didn't allow for significant customization. As an e-commerce company, we also have some manufacturing and production transactions taking place prior and during order fulfillment. We realized that we would need a more custom-built solution to solve automation issues associated with our unique operating processes. The beauty behind Deposco is that is very robust and customizable to solve issues specific to our organization, without the exorbitant cost. We found ourselves in a unique position because we knew we needed an ERP-like warehouse management system, but we had a tight budget and needed flexibility in the design of the software. Deposco met this challenge, and exceeded our expectations.

Reasons for switching to Bright Suite

As our organization evolved, we piece-milled individual solutions to solve problems that would occur from simply growing as a business. We used Unleashed to raise purchase orders and manage inventory. ShipStation was used to create shipping labels and fulfill orders. Inventory Planner was used to forecast item demand over a proceeding 12-24 month period. As we continued to grow, it was clear that our operational piece-mill approach was no longer sufficient due to the inability to automate information flowing in and out of these systems. As a result, we investigated alternative solutions that lead us to Deposco. The Deposco solution has fully automated our fulfillment processes (pick, pack, ship/label creation). Deposco manages all inventory transactions (receiving, cycle counting, physical inventory counts, stock moves, transfers, etc.). Deposco also has a Bright Forecast functionality that predicts item demand and forward-looking insights into inventory metrics.

Shea

Construction, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

We really like Deposco

We've had Deposco since July 2019, and it has really been transformational for us. In fact, because of Deposco and the exceptional team we've built, we achieved 99.7% inventory accuracy and 99.5% on time delivery YTD. Deposco feels modern and is easy to use which is important to keep the staff on process. Uptime is nearly 100%, and it's refreshing to see a software that just plain works these days. Lastly, their implementation and customer service teams are phenomenal. Overall, we really like Deposco and are happy we chose them from all of the other options in the market.

PROS

Deposco is easy to use, reliable, and provides exceptional customer service.

CONS

The app doesn't auto-update on our Zebra MC3300's. This is a challenge with the Android version on these devices and is no fault of Deposco's, but it is somewhat inconvenient none-the-less.

Reason for choosing Bright Suite

Better product and service for the price - fit our needs and budget. HQ in US and exceptional staff and culture. Great product reviews.

Brittany

Warehousing, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2022

Deposco Review

PROS

Configuration and implementation of this product was fairly straight forward. Overall, the process to implement was quick. We've been able to build a good working relationship with the team at Deposco and they are always willing to help make improvements.

CONS

There seem to be a lot of limitations with this software and a lot of development that hasn't been done already. Specifically system integration (with NetSuite ERP), order waving logic, and pieces of inventory management.

Reasons for switching to Bright Suite

We were using a homegrown legacy system

Kevin

Logistics and Supply Chain, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2022

Never heard of these guys!

It have been a fantastic experience.

PROS

When selecting our WMS, we came across Bright Suite - Deposco WMS. When reviewing the functions and features they had all that the Larger Companies have to offer and for much less. The Sales Cycles was easy, implementation was a breeze and support has been great! We are happy with our choice.

CONS

Like all software projects of this size it took time to install.

Reason for choosing Bright Suite

Because the filled our 4 criteria best! 1. Function and features 2. Pricing 3. Installation and Support 4. Company culture

Daniel

Entertainment, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2021

Bright Suite Review

PROS

The UI is straightforward and easy to use. It is also an easy software to customize

CONS

They don't have a way for us to do performance testing

Reasons for switching to Bright Suite

order fulfillment visibility

maria

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2023

deposco is a great tool to handle your order and for inventory purposes

i really like it again, is a great too to manage inventory and also we can use it for tracking information

PROS

Get all inventory data, workflows and know the product we have on our warehouses

CONS

it logeeds out if you not use it for 5 min

Louis

Retail, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Great for ecommerce operations

PROS

We raised our picking/packing KPI by quite a lot when we moved over to Deposco. Very intuitive interface, easy to onboard new staff during peaks.

CONS

Labor management reports. There could be much more improvement on that front. The data is there, but it's hard to create relevant dashboards for very specifics metrics by ourselves. But we can always reach out to Deposco's team and they respond pretty quickly to our requests.

Craig

Consumer Goods, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Deposco stakeholder

We are very pleased with our experience. We have been very happy with our support as well.

PROS

We like that it is flexible and that we have a decent amount of access to data ourselves. We can write our own views and control data somewhat with our own apis.

CONS

We don't have full access to update or delete data. We can't write our own reports or data feeds.

Jake

Consumer Goods, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Deposco wms a step above the rest we reviewed

We have a seamless integration between our ecommerce platform Shopify and the marketplaces we sell in, Amazon, Walmart, Jet, ebay, and wayfair. Deposco has also enabled us to become Amazon Seller Fulfilled Prime which has doubled our Amazon Sales! WMS functionality has reduced the number of FTE needed for the same and increased sales volume. Dashboards and analytics are very helpful for measuring success and forecasting.

PROS

enterprise level functionality and configurable to our specific needs

CONS

large investment but well worth the ROI in the end, last wms we will need to buy

Dan

Apparel & Fashion, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Bright Suite Review 032521

100% satisfied with the professional service, easy to train our staff at every level

PROS

Easy to customize, simple to train staff

CONS

The font is too small on the RF device and reporting

Reason for choosing Bright Suite

David Firestone

Reasons for switching to Bright Suite

Upgrade with more customization capabilities

Joshua

Logistics and Supply Chain, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

TLC Shipping Review

PROS

The most useful feature of this product is not just one but the collection of capabilities it has to have an all-in-one for our order fulfilling needs.

CONS

Luckily, this software does not come with many cons. I will mention that if it could be one area of improvement, it would be the aesthetics of the layout.

Jake

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

Deposco Reporting

PROS

I like the ease of use when it comes to the reporting center. I can access critical information to determine Key Performance Indicators.

CONS

Backend experience can be more difficult sometimes, but customer support is great at helping with those issues.

Samantha

Retail, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Deposco Bright Suite

PROS

Cost effective, easy to use and great customer service.

CONS

None at this time. So far cost effective, easy to use and great customer service.

Nicole

Consumer Goods, 51-200 employees

Used monthly for less than 6 months

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed January 2017

Software Review

This system is great for procurement and warehouse management. We use this to keep all of the buying and customer needs in one place. East to use!

Showing 1 - 14 of 14 Reviews